Incredibly Good Performance

2016 ◽  
Vol 47 (1) ◽  
pp. 23-35 ◽  
Author(s):  
Oliver James ◽  
Gregg G. Van Ryzin
Keyword(s):  
Government Agency ◽  
Federal Agencies ◽  
Good News ◽  
Government Agencies ◽  
Government Performance ◽  
Random Allocation ◽  
Performance Information ◽  
Satisfaction Index ◽  
The Government ◽  
Independent Rating

Initiatives to boost public trust of government often rely on better reporting of the efforts and accomplishments of government agencies. But if citizens disbelieve the performance reports of agencies, especially information about good performance, then these initiatives may be do little to enhance trust. We ask the following questions: Do citizens find performance information from government agencies to be credible, or do they trust more in independent sources? Do they believe some agencies more than others? And does credibility of the agency itself as a source depend on the level of performance that is being reported? To address these questions, we designed an experiment to test the credibility of a customer satisfaction index for two U.S. federal agencies, with random allocation of the specific agency (one politically less attractive, the other more so), the source of the index (the federal agency itself or an independent rating firm), as well as the level of performance reported in the index. Results from an online sample of nearly 600 U.S. adults show that credibility is lower for the politically less attractive agency and that citizens are especially doubtful about good performance reported by the government agency itself (as opposed to the independent rating firm). These results suggest that independent sources can boost credibility when reporting good news about government performance.

scholarly journals Evaluasi Implementasi Sistem Akuntabilitas Kinerja Instansi Pemerintah (Sakip) Di Biro Hukum Pemprov Kepri

2019 ◽  
Vol 8 (1) ◽  
pp. 19
Author(s):  
Dwi Septi Haryani
Keyword(s):  
Government Agency ◽  
Government Agencies ◽  
Government Performance ◽  
Literature Study ◽  
Knowing How ◽  
Accountability System ◽  
Performance Accountability ◽  
Performance Report ◽  
The Government ◽  
Working Plan

All Government Agencies have to arrange the Performance Report every year. That is a form of the affirmation of the Performance Accountability has been done by the application of accountability system of the government agency performance (SAKIP). SAKIP is one of program to Bureaucrat Reformation. For knowing how far the government instances to implement the SAKIP and also to support that there is the raising of government performance, so it is important to do the evaluation of Implementation of SAKIP. This research is for knowing how the evaluation of the implementation of accountability system of the government agency performance (SAKIP) at Law Government Office, Kepri Province. The method of this research uses literature study by journal, book, article and also interview the resource directly. The result of the research is to show that SAKIP has a function to make easier in monitoring and making working plan, reporting and evaluating the performance. SAKIP is done by Law Government Office, Kepri Province has done as the expectation. So, it can help the Government to create the region development.

scholarly journals Kinerja Dinas Kependudukan dan Pencatatan Sipil Kabupaten Klungkung berdasarkan Metode Balance Scorecard

2019 ◽  
Vol 29 (3) ◽  
pp. 997
Author(s):  
Komang Ayu Triska Prabandari ◽  
I Gusti Ayu Made Asri Dwija Putri
Keyword(s):  
Descriptive Analysis ◽  
Government Agency ◽  
Value For Money ◽  
Balance Scorecard ◽  
Analysis Techniques ◽  
Satisfaction Index ◽  
Performance Report ◽  
The Government ◽  
Cycle Efficiency ◽  
Productivity Ratio

The purpose of this research to assess the performance of the Disdukcapil Klungkung using four prescriptive balance scorecard. This research used data from the government agency performance report (LKjIP) and the dissemination of questionnaires. The data analysis techniques in research in using descriptive analysis by analyzing the data of the four-perspective balance scorecard. The results of this study show results of financial performance based on value for money categorized reasonably well. The performance of the customer is assessed by the customers satisfaction index categorized as well because the community is satisfied with the service provided. The performance of the internal process is assessed by Service Cycle Efficiency (SCE) and the perspective of growth and learning assessed by the employee's productivity ratio is good. Keywords : Performance; Balance Scorecard; Prespective; Value For Money

Credibility of Sources of Communication on Products' Safety Hazards

1986 ◽  
Vol 58 (3) ◽  
pp. 707-718 ◽  
Author(s):  
Sidney I. Lirtzman ◽  
Avichai Shuv-Ami
Keyword(s):  
Attitude Change ◽  
Source Credibility ◽  
Government Agency ◽  
Government Agencies ◽  
Safety Hazards ◽  
Message Source ◽  
Potential Safety ◽  
Risk Research ◽  
The Government ◽  
Industrial Buying

Fear-inducing communications about actual or potential safety hazards of products, are increasingly encountered. These emanate mainly from government agencies and reflect the belief that rational consumers will act to minimize potential risk. Research has shown that credibility of a message source is directly related to effectiveness and persuasion of one message. Although observers have assumed that use of government sources would maximize source credibility in the case of communications about products' safety hazards, recent analyses suggest that this may not be the case. The present research tests two hypotheses with respect to communications of hazard, that government agencies will not necessarily achieve the source with highest credibility among consumers, and that attitude change will be greater among consumers perceiving a source other than the government to be the most credible. Findings are repotted for three studies of different samples of consumers. One involved an experiment in which consumers were exposed to safety warnings supposedly issued by a government agency about a common product. Two involved surveys, the first in the wake of the Tylenol poisonings and the second in the context of industrial buying practices in industrial settings. Results support the hypotheses. Theoretical bases for such findings are offered, and implications for public policy ate discussed.

scholarly journals Increasing The Efficiency And Effectiveness Of Government Organizations With The Contracts Of Salary Payment On The Basis Of Consequence And Outcome

2019 ◽  
Vol 8 (11) ◽  
pp. 2443-2445
Keyword(s):  
Human Resources ◽  
Performance Management ◽  
Resource Use ◽  
Management Practices ◽  
Government Agency ◽  
Government Agencies ◽  
Government Organizations ◽  
Staff Performance ◽  
Efficiency And Effectiveness ◽  
The Government

Nowadays, efficiency and effectiveness in government organizations are particularly most important. Whereas the performance of human resources is the most important factor in increasing and decreasing the efficiency and effectiveness of government agencies, government agencies and corporations are using tools to manage their workforce to increase their efficiency and effectiveness. But because of the features and complexities of government agencies, these tools do not produce the desired results and sometimes produce the opposite results. One of the most important reasons for the ineffectiveness of staff performance management practices is the type of contract between individuals and government agencies, which is mainly based on pay on the amount of effort regardless of the outcome. In this paper, given the opportunity provided by a government department to employee human resources based on pay results, The efficiency and effectiveness of the organization were compared with respect to two models of human resource use, salary payment on the basis of effort and consequence and outcome. And the tangible results of changing the approach of the government agency from the use of manpower based on copyright contracts to the outcome contracts. And the tangible results of changing the consider of the government agency from the use of manpower based on effort contracts to outcome contracts.

Eliminating drug price differentials across government programmes in the USA

2010 ◽  
Vol 6 (1) ◽  
pp. 43-64 ◽  
Author(s):  
Kalipso Chalkidou ◽  
Gerard F Anderson ◽  
Ruth Faden
Keyword(s):  
Prescription Drugs ◽  
Pharmaceutical Research ◽  
Federal Agencies ◽  
Public Expenditures ◽  
Government Agencies ◽  
Price Variation ◽  
Drug Laws ◽  
The Usa ◽  
The Government ◽  
Payment Rate

AbstractFederal agencies in the USA pay significantly different prices for the same prescription drugs because each agency uses a different approach to derive the payment rate. Because we do not identify any economic rationale or socially accepted moral reasoning that would justify the current level of price variation, we suggest that the federal government should pay a uniform price for each drug. Laws and regulations that give certain federal agencies the ability to earn rebates, use formularies, or permit other special arrangements would need to be eliminated in order to have a single payment rate. This could make some government agencies worse off than others; however, a uniform payment rate would not need to affect beneficiaries’ current financial contributions, access to drugs, benefits or overall public expenditures. At the same time, having a single rate would permit the government to adopt a more effective approach to purchasing drugs and send a consistent message to pharmaceutical companies concerning which types of drugs the government wants them to develop for government beneficiaries. How this single price would be derived and how it would compare with the lowest or highest prices currently achieved by government agencies would depend on a variety of policy issues including the government’s desire to encourage pharmaceutical research and development and the need to control health care spending.

scholarly journals Central Public-Private Partnership (PPP) Development Facility for Enhancing Government Obligation and Efficiency in PPP Project

2017 ◽  
Vol 8 (4) ◽  
pp. 66-77 ◽  
Author(s):  
Md. Abu Rashed ◽  
Md. Mahmudul Alam ◽  
Yusnidah Ibrahim
Keyword(s):  
Government Agency ◽  
Public Private Partnership ◽  
Government Agencies ◽  
Central Authority ◽  
Development Cost ◽  
Private Partnership ◽  
Good Relationship ◽  
The World ◽  
The Government ◽  
Budgetary Allocation

The implications of public-private partnership (PPP) concept has gained utmost attention from different governments around the world because of the opportunities inherent in it in terms of overcoming budgetary constraints, improved service quality, enhanced efficiencies in procurement and risk management, and prospects of generating managerial and technical capabilities. The government obligations in PPP projects are often limited to feasibility study, transaction support and implementing linked government or public sector projects which subsequently raise the question regarding how the required funds should be mobilized by the government for these services as upfront development cost. Generally, any government agency driving a PPP project has to secure budgetary allocation from the central authority for performing the government-side obligations, which is often a complicated and time consuming process due to other priorities of the central treasury. To overcome this challenge, establishment of a central PPP development facility by the government is required. The ability to create and manage such a facility within the government mechanism will ensure seamless development and implementation of PPP projects by different government agencies and will contribute to foster a good relationship between the government and the private sector investors.

scholarly journals The Quest for Results: Opportunities for Using Performance Measurement in Chinese Public Administration

2016 ◽  
Vol 6 (3/4) ◽  
pp. 25
Author(s):  
Stuart Kasdin
Keyword(s):  
Performance Management ◽  
Public Administration ◽  
Public Management ◽  
Government Agency ◽  
Successful Implementation ◽  
Performance Management System ◽  
Performance Information ◽  
The Government ◽  
Agency Management ◽  
Chinese Public

This paper examines the current situation of public management in China and the potential that management reforms might bring improvement. The primary goal of the paper is to examine the opportunities that incentivized performance measures have to enhance that agency management. The paper analyzes the conditions for how performance information can be fashioned into a metric, which is contractible. It then looks at the types of incentives that can be tied to the metric. It also considers the flexibility of the government agency, the central budget office, and the oversight entities, and the roles that each plays in ensuring successful implementation of a performance management system.

scholarly journals MODEL DAN STRATEGI PENGEMBANGAN BERBASIS KOMODITI UNGGULAN MASYARAKAT ENTIKONG KALIMANTAN BARAT PERBATASAN INDONESIA-MALAYSIA

2021 ◽  
Vol 6 (1) ◽  
pp. 74-85
Author(s):  
Kardius Richi Yosada
Keyword(s):  
Government Agency ◽  
Management Systems ◽  
Government Agencies ◽  
West Kalimantan ◽  
Qualitative Phenomenology ◽  
Field Notes ◽  
Mixed Plantation ◽  
Border Areas ◽  
The Government ◽  
Vast Area

The vast area of border between Indonesia and Malaysia in West Kalimantan would require the support of border management systems are organized and professional, both at the central and regional levels. However, the lack of infrastructure in the border area has shown that the government does not have a good border management system. During this time, the responsibility for the management of border areas is merely coordinative between ministerial and non-ministerial government agencies, without a government agency directly responsible for border management from the central to regional levels. The approach used in this research is qualitative phenomenology with Existing Models. The form of Phenomeology Research used in this study has 4 steps, namely analyzing the phenomena that occur, determining the context, collecting data and field notes. The results of this study are the formation of the development and development of smallholder plantations in the form of Model  for developing smallholder plantations in Entikong District can be divided into four types based on commodities, namely: 1) Pure Plantation Areas, Mixed Plantation Areas , Multipurpose Plantation Areas, Integrated Plantation Areas

scholarly journals Organizational policy and corruption: the case of the government agencies

2017 ◽  
Vol 27 (4) ◽  
pp. 83-91
Author(s):  
Rafael Salvador Espinosa Ramírez
Keyword(s):  
Theoretical Model ◽  
Central Government ◽  
Government Agency ◽  
The Other ◽  
Institutional Policy ◽  
Government Agencies ◽  
Organizational Policy ◽  
Institutional Level ◽  
Political Contribution ◽  
The Government

Using the principal-agent approach, a theoretical model is developed, in which dishonest government officers lobby authorities (in the form of a corrupted political contribution) for getting some advantage over honest officers. The government agency authority should maximize the welfare of the civil service officers by distributing an economic compensation granted by a central government through the use of an institutional policy. The contribution scheme promotes a relevant truthful equilibrium. A larger institutional level favors honest people; a smaller institutional level favors dishonest people and the bribe they offer. This result has two opposite implications. If government is only an efficient authority, the optimal institutional policy will grant the same amount of economic compensation to all officers. On the other hand, if authority is assuming a moral role against corruption, then the government will be inclined to set the strictest institutional policy.

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