Determinants of Public Servants’ Intention to Adopt E-Government Learning

2016 ◽  
Vol 36 (4) ◽  
pp. 396-411 ◽  
Author(s):  
Hsiu-Ying Chung ◽  
Gwo-Guang Lee ◽  
Ren-Zong Kuo
Keyword(s):  
Explanatory Power ◽  
Unified Theory ◽  
Research Model ◽  
Key Factors ◽  
Public Servants ◽  
Intention To Adopt ◽  
Use Of Technology ◽  
Barrier Factor ◽  
The Government ◽  
And Training

The competence of public servants has a direct impact on a country’s administrative performance, for which governments provide considerable funding and training. Therefore, their behaviors toward e-government learning are worth examining. This study investigated the factors influencing the behavioral intention of public servants toward adopting e-government learning. The unified theory of acceptance and use of technology (UTAUT) was adopted as the theoretical basis for analysis, and three constructs, behavioral attitude, barrier factor, and policy factor were added to obtain a more complete perspective and to enhance explanatory power. The results indicated that the research model, apart from fully demonstrating the characteristics of the research subject, identified the key factors to facilitate the policy-making processes of the government agency in charge of e-government learning.

Technology Adoption in Emerging Regions: Case of the Smartphone in Saudi Arabia

2020 ◽  
Vol 17 (01) ◽  
pp. 2050003 ◽  
Author(s):  
Fahad Aldhaban ◽  
Tugrul Daim ◽  
Robert Harmon ◽  
Nuri Basoglu
Keyword(s):  
Saudi Arabia ◽  
Behavioral Intention ◽  
Theoretical Research ◽  
Unified Theory ◽  
Research Model ◽  
Web Based ◽  
Performance Expectancy ◽  
Intention To Adopt ◽  
Use Of Technology ◽  
Effort Expectancy

This paper examines the adoption of Smartphones in Saudi Arabia. A theoretical research model is developed based on the unified theory of acceptance and use of technology. A web-based survey has been used to gather data from randomly selected Smartphone users in Saudi Arabia. For data analysis, SEM approach was followed, SPSS and AMOS were utilized for analyzing data. The results indicate that performance expectancy, effort expectancy, brand influence, perceived enjoyment, and design constructs have a positive and significant relationship with users’ behavioral intention to adopt and use Smartphones in Saudi Arabia.

scholarly journals KEY DETERMINANTS OF THE INTENTION TO USE INTERNET BANKING IN VIETNAM

2011 ◽  
Vol 14 (1) ◽  
pp. 55-64
Author(s):  
Van Hong Khuu ◽  
Trang Thi Mai Nguyen
Keyword(s):  
Social Influence ◽  
Internet Banking ◽  
Intention To Use ◽  
Unified Theory ◽  
Research Model ◽  
Perceived Credibility ◽  
Performance Expectancy ◽  
Intention To Adopt ◽  
Use Of Technology ◽  
Effort Expectancy

This study investigates some key determinants of the intention to use internet banking in Vietnam. The research model was developed based on the Unified Theory of Acceptance and Use of Technology (UTAUT). The model was tested by a sample of 264 non users of internet banking in HCM city. The results show that performance expectancy, social influence, perceived credibility and anxiety significantly impact customers’ intention to adopt internet banking. In addition, results also show that effort expectancy and self-efficacy do not affect the intention to use internet banking.

The Use of Modified Unified Theory of Acceptance and Use of Technology to Predict the Behavioural Intention Toward Website

2014 ◽  
Vol 568-570 ◽  
pp. 1586-1592 ◽  
Author(s):  
Indrawati
Keyword(s):  
Behavioral Intention ◽  
Educational Institution ◽  
Survey Method ◽  
Unified Theory ◽  
Key Factors ◽  
Utaut Model ◽  
Use Of Technology ◽  
Stake Holder ◽  
Facilitating Conditions ◽  
The Impact

The availability of website for an institution is very important, especially for an educational institution just like ABC University. The website can become a mean of communication from the institute to its stake holder: students, parents, industries, lecturers, administrators, and government or from the stakeholders to the institution. The availability of website is also important to increase the image of the institution, since there is university web ranking published by WeboMatrix. ABC University has already built its website and communicated, socialized as well the availability of its website to all students, lecturers, and administrator. So far the adoption of the websites by students, lecturers, and administrators especially by using the Modified Unified Theory of Acceptance and Use of Technology (UTAUT) model has not been explored. This lack of knowledge motivated the researcher to conduct this study. This study investigates the key factors that affect the behavioral intention and used behavior of customers toward the use of the website in ABC University Indonesia. The approach employed for this study is based on a modified unified theory of acceptance and use of technology (UTAUT) model. A survey method was employed to gather data from 310 respondents coming from the students, lecturers, administrator, and management. The collected data was analyzed using a quantitative investigation. The partial least squares (PLS) method was used to quantitatively evaluate the impact of the key constructs of the modified UTAUT model. This research clearly confirmed that modified UTAUT model which consists ofperformance expectancy, effort expectancy, social influence, facilitating conditions, andcontentcan be used to determinebehavioral intentionof consumers to use Website.

scholarly journals Users Acceptance of E-Government System in Sintok, Malaysia: Applying the UTAUT Model

2021 ◽  
Vol 5 (1) ◽  
pp. 66
Author(s):  
Anisa Safiah Maznorbalia ◽  
Muhammad Aiman Awalluddin
Keyword(s):  
Public Administration ◽  
Unified Theory ◽  
Key Factors ◽  
Developed Country ◽  
The Public ◽  
Government Services ◽  
Utaut Model ◽  
Use Of Technology ◽  
Efficiency And Effectiveness ◽  
Very High

E-government services have become a vital tool to provide citizens with more accessible, accurate and high-quality services and information. E-government system provides an efficient dissemination of information to people and eases people to communicate directly with government services. The utilization of ICT through e-government enhancing efficiency and effectiveness of service delivery in the public sector. The system is regarded as one of the vital elements to be a developed country. The application of e-government indicates the readiness and ability of the nation utilizing technology within public administration periscope. Although the Malaysian government has introduced e-government for many years, its acceptance still not very high. Therefore, this paper studies the key factors of Malaysian citizens’ in Sintok, Kedah, a semi- rural area on approval on e-government services based on the Unified Theory of Acceptance and the Use of Technology (UTAUT Model). The survey data was collected from 83% respondents to measure people understanding and awareness toward e-government system. The results show that there is an excellent understanding among Malaysian towards e-government system.

scholarly journals The Role of Unified Theory of Acceptance and Use of Technology in E-Learning Adoption in Higher Education Institutions in the UAE

2021 ◽  
pp. 1-16
Author(s):  
Saeed ALBLOOSHI ◽  
Nor Aziati Binti ABDUL HAMID
Keyword(s):  
Behavioural Intention ◽  
Unified Theory ◽  
Electronic Learning ◽  
Intention To Adopt ◽  
Use Of Technology ◽  
Actual Use ◽  
E Learning ◽  
Facilitating Conditions ◽  
Higher Institutions

Electronic learning is fast becoming a crucial aspect of learning in higher institutions of learning. Just as in any other technology, there are important factors that affect users’ behavioural intention to adopt e-learning. The unified theory of acceptance and use of technology (UTAUT) identified performance expectancy, effort expectancy, social influence and facilitating conditions as some of the factors that may influence the behavioural intention and actual use of a technology.

scholarly journals Analysis Factors Affecting Lenders Intention In P2p Lending Platform Using Utaut2 Model

2021 ◽  
Vol 12 (3) ◽  
pp. 3527-3537
Author(s):  
Angelina Et.al
Keyword(s):  
Unified Theory ◽  
Key Factors ◽  
Factors Affecting ◽  
Traditional Markets ◽  
Positive Effects ◽  
Use Of Technology ◽  
Effort Expectancy ◽  
P2p Lending ◽  
Lending Activity ◽  
Financial Technology

Peer-to-Peer (P2P) lending platform is relatively new to Indonesian market and it managed to dominate Financial Technology in Indonesia by 2019. This fast growth is influenced by simple borrowing and lending activity regulation compared to more traditional markets like banks. Most of previous studies had been focusing on borrowers’ side whereas the lender's side was minimally highlighted. Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) is used to analyze key factors that affect the usage of P2P Lending with addition of trust and risk. This research used SmartPLS to calculate the effect of each variable and found that effort expectancy, social influence, facilitating condition, trust, and risk have positive effects on lenders intention to use the P2P lending platform

scholarly journals Examining Factors Influencing the Adoption mobile application in collaborative learning

2019 ◽  
Vol 3 (1) ◽  
pp. 5-13
Author(s):  
Phillimon Mumba ◽  
Maybin Lengwe
Keyword(s):  
Collaborative Learning ◽  
Mobile Application ◽  
Higher Learning ◽  
Quality Of Education ◽  
Unified Theory ◽  
Key Factors ◽  
Tertiary Institutions ◽  
Use Of Technology ◽  
Investments In Education

Nations are making huge investments to ensure that their citizens receive the education so that they can contribute to different aspects of development of a country. Despite the investments in education in many countries, researches show that there is need to improve the quality of education offered in tertiary institutions. To improve the quality of education offered institution of higher learning need to consider approaches that place students at the center of the learning process. One such approach is to use mobile application-aided collaborative learning. Mobile application-aided Collaborative learning promises great benefits to students and institutions. However, to successfully implement mobile application aided collaborative learning, it is important to determine if students are ready to use it. In this paper, we use the Unified Theory of Acceptance and Use of Technology (UTAUT) to determine the key factors that should be put in place for collaborative learning to be used successfully. The main contribution that this paper makes is that, it identifies the factors that Copperbelt University needs to work on so that collaborative learning can be used more effectively.

scholarly journals Factors Influencing Patients’ Intentions to Use Diabetes Management Apps Based on an Extended Unified Theory of Acceptance and Use of Technology Model: Web-Based Survey

10.2196/15023 ◽  
2019 ◽  
Vol 21 (8) ◽  
pp. e15023 ◽  
Author(s):  
Yiyu Zhang ◽  
Chaoyuan Liu ◽  
Shuoming Luo ◽  
Yuting Xie ◽  
Fang Liu ◽  
...  
Keyword(s):  
Social Influence ◽  
Behavioral Intention ◽  
Diabetes Management ◽  
Intention To Use ◽  
Unified Theory ◽  
Research Model ◽  
Web Based ◽  
Performance Expectancy ◽  
Use Of Technology ◽  
Facilitating Conditions

Background Diabetes poses heavy social and economic burdens worldwide. Diabetes management apps show great potential for diabetes self-management. However, the adoption of diabetes management apps by diabetes patients is poor. The factors influencing patients’ intention to use these apps are unclear. Understanding the patients’ behavioral intention is necessary to support the development and promotion of diabetes app use. Objective This study aimed to identify the determinants of patients’ intention to use diabetes management apps based on an integrated theoretical model. Methods The hypotheses of our research model were developed based on an extended Unified Theory of Acceptance and Use of Technology (UTAUT). From April 20 to May 20, 2019, adult patients with diabetes across China, who were familiar with diabetes management apps, were surveyed using the Web-based survey tool Sojump. Structural equation modeling was used to analyze the data. Results A total of 746 participants who met the inclusion criteria completed the survey. The fitness indices suggested that the collected data fit well with the research model. The model explained 62.6% of the variance in performance expectancy and 57.1% of the variance in behavioral intention. Performance expectancy and social influence had the strongest total effects on behavioral intention (β=0.482; P=.001). Performance expectancy (β=0.482; P=.001), social influence (β=0.223; P=.003), facilitating conditions (β=0.17; P=.006), perceived disease threat (β=0.073; P=.005), and perceived privacy risk (β=–0.073; P=.012) had direct effects on behavioral intention. Additionally, social influence, effort expectancy, and facilitating conditions had indirect effects on behavioral intention that were mediated by performance expectancy. Social influence had the highest indirect effects among the three constructs (β=0.259; P=.001). Conclusions Performance expectancy and social influence are the most important determinants of the intention to use diabetes management apps. Health care technology companies should improve the usefulness of apps and carry out research to provide clinical evidence for the apps’ effectiveness, which will benefit the promotion of these apps. Facilitating conditions and perceived privacy risk also have an impact on behavioral intention. Therefore, it is necessary to improve facilitating conditions and provide solid privacy protection. Our study supports the use of UTAUT in explaining patients’ intention to use diabetes management apps. Context-related determinants should also be taken into consideration.

scholarly journals Extending unified theory of acceptance and use of technology with ISO/IEC 27001 security standard to investigate factors influencing Bring Your Own Device adoption in South Africa

2021 ◽  
Vol 23 (1) ◽  
Author(s):  
Thembekile Mayayise
Keyword(s):  
Data Analysis ◽  
Behavioural Intention ◽  
Bring Your Own Device ◽  
Analysis Tool ◽  
Unified Theory ◽  
Electronic Survey ◽  
Intention To Adopt ◽  
Use Of Technology ◽  
Security Standard ◽  
Iec 27001

Background: As the use of mobile computing devices such as smartphones increase in developing countries, some employees in organisations prefer using their privately owned mobile devices for work purposes by following the Bring Your Own Device (BYOD) practice. However, the actual factors that influence the adoption of this practice are limited.Aim: This study aimed to investigate the factors that positively influence the employee’s behavioural intention to adopt the BYOD practice in organisations.Setting: The focus of the study is workers in various industries in South Africa.Method: A model is proposed which extends components of the Unified Theory of Acceptance and the Use of Technology (UTAUT) model by certain elements of the ISO/IEC 27001 security standard and an organisational factor. It is a quantitative study. Through a snowball method, a sample of 130 South African workers participated in the study by completing an electronic survey where 106 valid responses were received.Results: The data analysis was conducted through the SPSS data analysis tool. The results revealed that performance expectancy, effort expectancy, awareness and training, and policy existence positively influence the behavioural intention to adopt the BYOD Practice.Conclusion: The outcome of this study will benefit practitioners considering the implementation of BYOD and also researchers seeking to expand the scope of existing technology adoption frameworks.

Structural Effects of Trust in E-Filing Software on E-Filing Acceptance in Services Sector

2019 ◽  
Vol 15 (2) ◽  
pp. 76-94
Author(s):  
Abdulsalam Mas'ud ◽  
Mohammed Abdullahi Umar
Keyword(s):  
Research Design ◽  
Quantitative Research ◽  
Explanatory Power ◽  
Unified Theory ◽  
Mediating Effects ◽  
Structural Effects ◽  
Services Sector ◽  
Performance Expectancy ◽  
Use Of Technology ◽  
Effort Expectancy

Digitalizing tax collection systems through electronic tax filing (e-filing) could have the potential of maximizing revenues to concerned authorities as it blocks leakages that undermine collection efforts. In this article, the Unified Theory of Acceptance and Use of Technology (UTAUT) is expanded to explain the structural effects of trust in e-filing software on e-filing acceptance intention among micro-entrepreneurs in the services sector. A quantitative research design was adopted with data collected from 158 micro-entrepreneurs in five services sectors which was analyzed through PLS-SEM. From the analyses, it was found that performance expectancy, effort expectancy, and social influence significantly influence both trust in e-filing software and e-filing acceptance intention. Interestingly, the results revealed significant structural mediating effects of trust in e-filing among the three variables. These findings expand the explanatory power of UTAUT in relation to structural effects of trust in e-filing in the services sector. Equally, it will benefit policymakers in designing e-filing software in such a way to meet the users' requirements relating to language and compatibility.

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