How Do Service Employees Manage Violence? The Impact of Community Violence on Women’s Emotional Demand in the Public Sector of Ethiopia

2020 ◽  
pp. 088626052093549
Author(s):  
Nahom Eyasu

The experiences of violence against women employees can lead to long-term psychosocial problems in institutions, thereby preventing them from becoming productive citizens. Although many studies have focused on the effects of violence on women’s job performance, there exist few works on the effects of community violence on women’s emotional demand in the workplace. To address this gap, this research examines the impact of community violence on emotional labor and emotional dissonance in the public sector. This study involved 67 participants (20 semi-structured interviews, 32 participants in four focus group discussions, and 15 key informants), derived using a purposive sampling technique. Data were analyzed using thematic analysis to explore participants’ explanations about the exposure and expression of community violence on women’s emotional demands. Explanations were presented in terms of exposure (the state of being exposed to community violence) and expression (the reaction of victims to exposure in the workplace). The findings showed that the exposure of community violence on emotional labor can be expressed into three classifications: Gum up, Bottle up, and Defeatists (GBD). Furthermore, the study found out that women employees tend to conceal their felt emotions mainly due to the fear of reprisal, chiding rebuttal, and lack of support. The findings of the current study have policy implications. They can inform the micro-, meso-, and macro-level intervention efforts in mitigating the impacts of community violence on women’s emotional demand at work.

2019 ◽  
Vol 7 (3) ◽  
pp. 23-27
Author(s):  
Vijay Prakash Gupta

The study explores the impact of length of service and demographic variables on the organizational role stress on the public sector bank employees. The questionnaire employed in this study is Organisational Role Stress (ORS) scale developed by Prof. Udai Pareek (1983) where the length of service, gender, age, education, number of family members and income are independent variables and Organisational Role Stress (ORS) is the dependent variable. The sample for the study consist of 415 public sector bank employees. Simple random sampling is used as a sampling technique. Data were analyzed using Multiple Regression. The results revealed that length of service, age, education, and income significantly impact the organizational role stress (ORS) on the public sector bank employees.


2021 ◽  
Vol 3 (2) ◽  
Author(s):  
Umer Ameem , Zahida Mansoor, Ali Raza

The study explores the effect of Universal Primary Enrollment (UPE) initiative on the classroom practices in the public sector schools in Punjab. Access to primary education is an identified goal for a number of developing countries where determined efforts for achieving the targets for school going children are nearing fruition. Although the UPE drive in the public sector schools shows a positive trend towards the achievement of enrollment targets, however the increased enrollment has also affected the standard of education in public sector schools. The study used a multi case study approach by means of a quantitative research design. Three different schools from three different districts were selected as sample using purposive sampling technique purposively from the public sector schools of Punjab. Classroom observations were conducted for the understanding of increased enrollment impact on teachers’ practices in class. Each case was observed for a week; each observation checklist category was observed on separate week days. The finding of the study reveal that the increase in student enrollments had a considerable effect on teachers’ performance as the bigger class sizes, created problems in managing the class; score student work, and provide responses on student performance. The substantial increase in the workload puts teachers under pressure and makes it challenging to efficiently manage a positive learning environment.  


sjesr ◽  
2021 ◽  
Vol 4 (1) ◽  
pp. 44-52
Author(s):  
Nargis Abbas ◽  
Uzma Ashiq ◽  
Maria Yaqoob

Reporting wrongdoing is significant to the effectiveness of the organization, however, is a challenging task. The objective of this study was to contribute to the research by identifying the determining factors that influence the decision of a faculty member to report unethical behavior in the public sector universities. Further, to develop the validated scales to measure such factors. To achieve these objectives, this research study adopted a two-phase, exploratory sequential mixed method research design. A multistage sampling technique was used and a sample of 300 faculty members from four public sector universities of the Punjab were selected. The first part of the study was a qualitative phase to explore the dimensions by using semi-structured interviews and a focused group discussion method in which five dimensions were explored. With a 42-item Whistle-blowing Procedure Questionnaire was created. In the second phase, in the quantitative phase, six factors connected to the theoretical constructs of decision of reporting wrongdoings/whistle-blowing were explored in the scale construction and validation process by using exploratory factor analysis.


2019 ◽  
Vol 49 (4) ◽  
pp. 799-816 ◽  
Author(s):  
Pınar Telli ◽  
Tomris Cesuroğlu ◽  
Feride Aksu Tanık

A pronatalist discourse and anti-abortion rhetoric used by prominent politicians in Turkey, prior to and following the proposed ban of abortion in 2012, have resulted in reports of women facing difficulty accessing safe abortion services (SAS), risking the resurgence of unsafe abortions. We conducted a qualitative study to identify the impact of the ongoing pronatalist discourse on women’s access to SAS, using semi-structured interviews with 19 experts (16 female, 3 male) in reproductive health, including academics, doctors, midwives, and health authorities. Participants from 4 cities (Ankara, Istanbul, Izmir, and Manisa) were identified through a combined snowball and purposive sampling technique. The findings show that the pronatalist discourse has directly and indirectly inhibited access to SAS. Women’s and health professionals’ perception of abortion services has been tainted by rhetoric; provision of SAS in the public sector is slowly ceasing; and health reform-related organizational changes have diminished access to family planning services and contraceptive methods. Provision of SAS in the private sector continues but is only accessible for women with sufficient financial means. Preventing women’s access to SAS risks a rise in unwanted pregnancies and—consequently—in the number of women who may seek dangerous alternatives, including unsafe, life-threatening abortions.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Valerie Priscilla Goby

Purpose This paper reports an exploration of changing the legitimacy judgments of Emirati women employees in the UAE’s public sector. This paper aims to fill the research gap on gender at employee, rather than managerial level, a topic that has already generated considerable research. Design/methodology/approach Data derived from semi-structured interviews with 29 Emirati women working in the public sector is analyzed using NVivo 12 to identify their attitudes to, and experience of, participating in the workforce. Findings Interview narratives reveal that women not only consider that they have the right to enhanced professional status but also view this as exerting a positive impact on their personal lives. Research limitations/implications It is suggested that this emerging sense of entitlement to work may be traced to the early political endorsement of women in the UAE workforce, underscoring the value of political and judicial agendas that contribute to female legitimacy and their rigorous implementation. Originality/value This study highlights the imperative of political goodwill and equitable legislation, as well as the need to assess Islamic values versus patriarchal biases in relation to women in the workforce.


2018 ◽  
Vol 8 (2) ◽  
pp. 51-74
Author(s):  
Fonteh Athanasius Amungwa

This paper examines the impact of community education and challenges facing Centres for Education and Community Action as a rural development strategy in Cameroon. The study was conducted in the North-West Region of Cameroon, employing field observations, semi-structured interviews with key informants using a convenient sampling technique and through elaborate review of documents. These research instruments were blended into what is termed triangulation and the data collected was analysed descriptively. The main focus of qualitative analysis is to understand the ways in which people act and the accounts that people give for their actions. This paper posits that extreme dependence on the provision of Western formal education cannot solve the problems of a rapidly changing society like Cameroon, which is facing a long-term economic crisis and persistent unemployment issues of graduates. Consequently, education should be redefined in the context of the prevailing economic crisis to make it responsive to the aspirations of rural communities. Findings showed that community education had contributed towards rural development immensely but has suffered many challenges due to neglect of the field in the policy agenda. This paper recommends the integration of community education with formal education to facilitate group and community betterment in particular and rural transformation in general.


2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Ka Chun Chong ◽  
Hong Fung ◽  
Carrie Ho Kwan Yam ◽  
Patsy Yuen Kwan Chau ◽  
Tsz Yu Chow ◽  
...  

Abstract Background The elderly healthcare voucher (EHCV) scheme is expected to lead to an increase in the number of elderly people selecting private primary healthcare services and reduce reliance on the public sector in Hong Kong. However, studies thus far have reported that this scheme has not received satisfactory responses. In this study, we examined changes in the ratio of visits between public and private doctors in primary care (to measure reliance on the public sector) for different strategic scenarios in the EHCV scheme. Methods Based on comments from an expert panel, a system dynamics model was formulated to simulate the impact of various enhanced strategies in the scheme: increasing voucher amounts, lowering the age eligibility, and designating vouchers for chronic conditions follow-up. Data and statistics for the model calibration were collected from various sources. Results The simulation results show that the current EHCV scheme is unable to reduce the utilization of public healthcare services, as well as the ratio of visits between public and private primary care among the local aging population. When comparing three different tested scenarios, even if the increase in the annual voucher amount could be maintained at the current pace or the age eligibility can be lowered to include those aged 60 years, the impact on shifts from public-to-private utilization were insignificant. The public-to-private ratio could only be marginally reduced from 0.74 to 0.64 in the first several years. Nevertheless, introducing a chronic disease-oriented voucher could result in a significant drop of 0.50 in the public-to-private ratio during the early implementation phase. However, the effect could not be maintained for an extended period. Conclusions Our findings will assist officials in improving the design of the EHCV scheme, within the wider context of promoting primary care among the elderly. We suggest that an additional chronic disease-oriented voucher can serve as an alternative strategy. The scheme must be redesigned to address more specific objectives or provide a separate voucher that promotes under-utilized healthcare services (e.g., preventive care), instead of services designed for unspecified reasons, which may lead to concerns regarding exploitation.


2021 ◽  
pp. 223386592110117
Author(s):  
Robert Davidson ◽  
Alexander Pacek ◽  
Benjamin Radcliff

While a growing literature within the study of subjective well-being demonstrates the impact of socio-political factors on subjective well-being, scholars have conspicuously failed to consider the role of the size and scope of government as determinants of well-being. Where such studies exist, the focus is largely on the advanced industrial democracies of the Organization for Economic Co-Operation and Development. In this study, we examine the size of the public sector as a determinant of cross-national variation in life satisfaction across a worldwide sample. Our findings strongly suggest that as the public sector grows, subjective well-being increases as well, conditional on the extent of quality of government. Using cross-sectional data on 84 countries, we show this relationship has an independent and separable impact from other economic and political factors.


1995 ◽  
Vol 37 (2) ◽  
pp. 203-217 ◽  
Author(s):  
Michael O'Donnell

Decentralizing industrial relations within New South Wales is a central recom mendation of the Niland Green Paper (1989). Decentralism also represents the cornerstone of the New South Wales government's industrial relations reform agenda enshrined in the New South Wales Industrial Relations Act 1991. To date there has been little analysis of the impact o f this legislative change on industrial relations in the New South Wales public sector. This paper provides a case study that examines the degree to which responsibility for bargaining has been devolved within the Parks and Gardens of the New South Wales Ministry for the Environ ment. It argues that, in contrast to the rhetoric of the New South Wales Act, the central agency presiding over the introduction of enterprise bargaining in the public sector, the Public Employment and Industrial Relations Authority; has been reluctant to delegate responsibility to parties in the workplace.


Social Change ◽  
2021 ◽  
Vol 51 (4) ◽  
pp. 483-492
Author(s):  
Imrana Qadeer

Using a comprehensive framework (the state’s will to deliver, its institutional strength and its legitimacy), this article assesses the impact of the COVID-19 pandemic on public sector healthcare services in India. The power to deliver was explicit when the interventions were harsh, increasing the burden of death and disease on health services. But when it came to healthcare by the public sector we find a worsening of achievements of non-COVID ailments during the pandemic and an inability to tackle the second wave due to gaps in the nation's infrastructure, a centralised control undermining state authority; and visible results of a flawed policy that pushed further the agenda of making healthcare a profitable business.


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