scholarly journals Exploring experiences and emotions sport event volunteers associate with ‘role exit’

2017 ◽  
Vol 54 (4) ◽  
pp. 495-511 ◽  
Author(s):  
Susanne Gellweiler ◽  
Tom Fletcher ◽  
Nicholas Wise

Much research in the past decade has assessed what motivates people to volunteer at sport events. Given that volunteering has become integral to the delivery and staging of sporting events, it is important that research not only considers reasons and motivations for volunteering, but how participants cope and manage once their volunteer journey ends. The paper considers the notion of ‘role exit’ and contributes insight based on interviews with participants after an event to understand their feelings and emotions. The significance of this research is understanding exiting emotions and experiences, but because a lot of emphasis is placed on preparing volunteers ahead of an event, the end of the volunteer journey is often abrupt and therefore left underexplored. To ensure that the needs of contemporary volunteers are adequately managed, it is important to consider how individuals are impacted by volunteering and also how they reflect on experiences afterwards. Three themes that emerge from this study include: (1) sadness and loss; (2) transitioning emotions; and (3) coping and coming to terms. A discussion framing the post-event volunteer as ‘the bereaved’ addresses the need to better manage the final stages of the volunteer journey, which represents a challenge given the liminality of sport event volunteering.

2013 ◽  
Vol 7 (1) ◽  
pp. 77-82
Author(s):  
Samo Rauter ◽  
Mojca Doupona Topič

Tourism has been and will continue to be one of the biggest and most profitable industries in the world. Sport is obviously a very important aspect of society in many different ways: culturally, economically and socially. Like in the past, local authorities continue to regard all sporting events as a way of promoting and positioning their destination. Participation in sport events relates to tourism because it also involves travelling to host destinations. Therefore, the aim of our study is to compare participation in small and large sport-for-all events in relation to tourism in Slovenia. We analysed the factors determining differences in the travel behaviours of sport event participants and certain aspects of participation (travel behaviour, frequency of sport event participation, reasons for participation) at the largest cycling event in Slovenia (the Franja cycling marathon) and two smaller cycling events (the “Three hearts Radenci” recreational cycling marathon and the “Around the region of Prlekija” recreational cycling marathon). The study analysed the active participants of different cycling sport events. The sample of respondents consisted of 382 participants. We found that over the third of the participants take on the role of a sport tourist in their travels. They are also very sport-active in their leisure time. The majority of them are engaged in sport activities more than three times a week. The results indicate differences in travel behaviour and sport-active lifestyles among the participants of different types of small and larger sport events.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jordan T. Bakhsh ◽  
Erik L. Lachance ◽  
Ashley Thompson ◽  
Milena M. Parent

PurposeThe purpose of this study is to examine if sport event volunteers were inspired by their event experience to volunteer in the future.Design/methodology/approachA postevent questionnaire was administered to 161 professional golf tournament volunteers, in which 93 respondents were identified as first-time volunteers of the event and 68 as returning volunteers. A moderation analysis was conducted to assess if previous event-specific volunteer experience moderated the relationship between volunteers' inspiration and future volunteer intentions.FindingsFirst-time event-specific volunteers were significantly more inspired to volunteer again than returning event-specific volunteers. Findings indicate volunteers can be inspired from their event experience toward future volunteer intentions.Research limitations/implicationsThis study offers conceptual understandings and new application of inspiration–behavioral intentions by examining sport events' (in)ability to inspire first-time and returning event volunteers to volunteer in the future. Findings are limited to the sport event volunteers' intention discussion.Practical implicationsThis study demonstrates how event stakeholders can create positive future behavioral intentions for community members through hosting sport events. By positioning first-time event-specific volunteers within roles that can elicit inspiration (e.g. interacting with athletes), event managers can foster stronger future volunteer intentions.Originality/valueThis study extends the understanding of demonstration effects by moving beyond the traditional sport event spectators and sport participation intention foci. It demonstrates that sport events can inspire different spectator groups (i.e. event volunteers) toward different future behavioral intentions (i.e. volunteer intentions). Findings address previous sport event volunteer assumptions regarding intention, inspiration and volunteer segments.


2018 ◽  
Vol 9 (3) ◽  
pp. 316-331 ◽  
Author(s):  
Kirstin Hallmann ◽  
Paul Downward ◽  
Geoff Dickson

Purpose Given the increasing demands placed on a sport event workforce in servicing the needs of spectators, to attract and recruit volunteers to the industry, it is important for sport event managers to know what is driving how much time volunteers allocate to an event. The purpose of this paper is to investigate the individual and macro-level factors influencing the allocation of time to volunteer at sport events. Design/methodology/approach Survey data were collected from volunteers at 25 sport events (n=2,303). Multi-level modelling was used to identify common effects controlling for event differences. Findings Male gender significantly influences time allocated to an event at the individual level. At the macro-level, the number of local inhabitants has a significant negative effect whereas the status of an international event and duration contribute positively to time allocation. Research limitations/implications The results provide clear evidence that macro-level variables can stimulate interest in event volunteering opportunities. Originality/value This paper uses a multi-level approach to assess the influence of micro- and macro-level variables on time allocation by sport event volunteers. Using this approach, event heterogeneity can be controlled.


2017 ◽  
Vol 8 (3) ◽  
pp. 308-323 ◽  
Author(s):  
Kirstin Hallmann ◽  
Anita Zehrer

Purpose The purpose of this paper is to investigate the potential interrelationship between different types of volunteer involvement (event involvement and community involvement) and their impact on the behavioural intentions of different types of events. Design/methodology/approach By means of a survey, data from an one-off sport event (n=316), including volunteer tourists, and from annual sport events (n=278) in Germany were collected. Structural equation modelling was employed for data analysis. Findings Findings show that event involvement and community involvement are significantly correlated. Both influence future behavioural intentions for one-off events. But only event involvement and not community involvement influences behavioural intentions for annual events. Research limitations/implications The findings are underpinning the rationale of social identity theory from a theoretical perspective. Practical implications Volunteer managers learn that not only the volunteers’ involvement with event organisations, but also with the community (i.e. hosting destination) seems to be a key contributor of behavioural intentions and should therefore be fostered during the recruitment process and prior to the event. Originality/value This study is the first to compare involvement with two objects for different types of events. Therefore, this study adds to the rare literature looking at different event types in which an individual can volunteer.


2017 ◽  
Vol 6 (1) ◽  
pp. 10-19
Author(s):  
B. David Tyler ◽  
Steve C. Morse ◽  
Ryan K. Cook

Small-scale sporting events play an important role in bringing tourists to destinations. In this case, students take the role of the fictional national events director for EVP Beach Volleyball as he analyzes hotel data from three destinations to determine which locale would most benefit from EVP’s participants and fans. The primary goal is for students to learn to conduct basic analysis on a large, real dataset using Microsoft Excel. A second goal is to introduce students to the key performance indicators of the hotel industry: Occupancy Rate, Average Daily Rate (ADR), and Revenue Per Available Room (RevPAR). These metrics are central to hoteliers’ daily operations and familiarity with them will help students speak that language when interacting with people in the field. Thirdly, the case introduces key concepts surrounding the economic impact of sport events, particularly relating to the value of visitor spending.


2020 ◽  
Vol 24 (4) ◽  
pp. 463-479
Author(s):  
Eunjung Kim ◽  
Graham Cuskelly ◽  
Liz Fredline

This study investigated sport event volunteer motivation and psychological contract (PC) with regard to the relationship between PC fulfilment, satisfaction, and future behavioral intention. Motivation-based volunteer subgroups based on cluster analysis were compared regarding their expectations and experiences of PC types as well as their overall satisfaction and future behavioral intention in a pre- and posttest study. The gap between expectations and experiences of PC types (PC fulfilment by gap: PCFg), and second, experience (satisfaction) of PC types (PC fulfilment by experience: PCFe) were tested using regression analysis to investigate the impact of PC fulfilment on satisfaction and future behavioral intention. The analysis was conducted on a sample of 261 sport event volunteers from three sport events in southeast Queensland, Australia. Among this volunteer sample, ideological PC was considered as the most important PC type overall, but different motivations were associated with different PC preferences. Volunteers who had different motivations had varying experiences of PC types, overall satisfaction, and intention to continue volunteering. PCFe was highly related to overall satisfaction and future behavioral intention and was found to be a better predictor of volunteer satisfaction than PCFg. This study provides important theoretical and practical implications for sport event volunteerism approached from the perspective of PC types and motivations.


Author(s):  
Angel Barajas ◽  
Patricio Sánchez-Fernández

Sport events are characterized by their economic potential. Therefore, they have become a key element in revitalizing tourism and a valuable instrument for city marketing managers. This is true not only for mega events but also for medium and small-size events. This chapter focuses on a sport event as an example of how it can be used for these purposes. The authors have chosen the Spanish Swimming Master Championship celebrated in the city of Pontevedra in 2011. The choice of the city is justified by its concern about celebration of sporting events during the last decade as a means of promoting the city and increasing tourism.


Author(s):  
Angel Barajas ◽  
Patricio Sánchez-Fernández

Sport events are characterized by their economic potential. Therefore, they have become a key element in revitalizing tourism and a valuable instrument for city marketing managers. This is true not only for mega events but also for medium and small-size events. This chapter focuses on a sport event as an example of how it can be used for these purposes. The authors have chosen the Spanish Swimming Master Championship celebrated in the city of Pontevedra in 2011. The choice of the city is justified by its concern about celebration of sporting events during the last decade as a means of promoting the city and increasing tourism.


Author(s):  
Chris Α. Vassiliadis ◽  
Iason George Skoulas ◽  
Sofia K. Gkarane

The readers of this chapter are expected to understand, through the description of the basic sponsorship operation procedures, the importance of supporting sport event-based business operations. To this end, following a brief introduction including a description of the international situation in the sports sponsorship market, as well as the necessary concepts, types of sponsorships, and developments, the structure of the book chapter focuses on the key elements of the content of a sponsorship management plan for small-scale sporting events. Also important is the contribution of this chapter by presenting, at the end, three small-scale sport events in clarifying how sponsors of a sporting event can be attracted and how the sponsorship exchange system can be more effective.


The Winners ◽  
2021 ◽  
Vol 22 (2) ◽  
Author(s):  
Muhammad Angga Wicaksono ◽  
Tara Setyaningtyas ◽  
Annesa Nariswari Kirana

The research aimed to examine the relationship between destination image, sports involvement, quality of sport events, and travel motives as antecedent factors to predict repeat visit intentions of marathon events. This was a further study of the trends that occur in society regarding the changing perception that sport is not only for health purposes, but also as a profitable tourism subject. Data was collected using quantitative, non-probability, purposive sampling methods. The research instrument was an online questionnaire which was distributed to tourists and athletes who took part in running sport-events. The data analysis method uses Structural Equation Modelling with Smart PLS 3.0. The test results show that not all research hypotheses are accepted. Sport-event quality (SQ) has a positive relationship but has no significant effect on revisit intention (RI) from repeated sporting events. The positive effect of travel motive (TM) on the intention to revisit a repetitive sporting event (RI) is proven. Travel motive (TM) also has a positive and significant effect on destination image (DI). Sports involvement (SI) has a positive and significant effect on revisit intention (RI). The same positive and significant effect is also shown in the relationship between sports event quality (SQ) and destination image (DI) variables. Revisit intention (RI) of repeated sporting events was found to be positively influenced by destination image (DI). There is a significant indirect effect of sport-event quality on intention to revisit repeated sporting events (RI), mediated by destination image.


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