Exploring the Utility of Subjective Workload Measures for Capturing Dual Task Resource Loading
Our goal was to investigate the impact of dual-tasking on perceived workload, and to study the sensitivity of existing workload measures to components of primary and secondary tasks. Past research has investigated the impact of dual-tasking but has rarely compared the NASA-TLX and the Multiple Resources Questionnaire (MRQ). We made comparisons between workload measures completed after execution of a single-task trial (signal detection task) as compared to a dual-task trial (signal detection accompanied by a secondary auditory task). Special attention was given to comparing the results from the NASA-TLX and the MRQ, along with investigating the sensitivity of the MRQ to specific task components. Facets of the MRQ were analyzed to explore their sensitivity to specific task loading. Results indicate that while both measures reliably registered a change in workload, the MRQ was more sensitive to the source of the change and presented a more holistic picture of cognitive demands.