scholarly journals How do media-owned national news agencies survive in the digital age? Business diversification in Austria Presse Agentur, Press Association and Tidningarnas Telegrambyrå

Journalism ◽  
2020 ◽  
Vol 21 (12) ◽  
pp. 1877-1895 ◽  
Author(s):  
Atte Jääskeläinen ◽  
Servet Yanatma
Keyword(s):  
News Media ◽  
Dynamic Capabilities ◽  
Visionary Leadership ◽  
Structured Interviews ◽  
Senior Managers ◽  
The United Kingdom ◽  
Media System ◽  
Revenue Sources ◽  
News Agencies ◽  
Association Group

This article explores three national news agencies in Europe (Press Association Group in the United Kingdom, Austria Presse Agentur in Austria and Tidningarnas Telegrambyrå in Sweden) in order to find the reasons why these agencies decided to transform themselves from traditional newswires into diversified media businesses. We ask why these agencies are able to operate under market principles, with substantial profit margins, and also to contribute to a sustainable national media system, while agencies in some other countries struggle. We draw on semi-structured interviews with 26 senior managers of the agencies and use several strategic management frameworks, including five forces and dynamic capabilities. We find that, in all three agencies, early crises led to a sensing of news agencies’ weakened bargaining power with media clients and the decline of industry attractiveness and triggered a timely search for new revenue sources through diversification. These successful new businesses are based on a strong news-agency brand, on technological capabilities, and on resources originating from the agencies’ firm relationship with the news media. We argue that, in all three cases, visionary leadership and an ability to orchestrate a new relationship with media owners have been key capabilities created in these early crises.

scholarly journals Political Agenda Setting in the Hybrid Media System: Why Legacy Media Still Matter a Great Deal

2020 ◽  
pp. 194016122092502 ◽  
Author(s):  
Ana Ines Langer ◽  
Johannes B. Gruber
Keyword(s):  
Political Communication ◽  
News Media ◽  
Agenda Setting ◽  
Political Agenda ◽  
Investigative Journalism ◽  
The United Kingdom ◽  
Media System ◽  
Hybrid Dynamics ◽  
The Media ◽  
The Government

This article examines the roles of the media in the process of political agenda setting. There is a long tradition of studies on this topic, but they have mostly focused on legacy news media, thus overlooking the role of other actors and the complex hybrid dynamics that characterize contemporary political communication. In contrast, through an in-depth case study using mixed-methods and multiplatform data, this article provides a detailed analysis of the roles and interactions between different types of media and how they were used by political and advocacy elites. It explores what happened in the different parts of the system, and thus the paths to attention that led to setting this issue in the political and media agendas. The analysis of the case, a partial policy reversal in the United Kingdom provoked by an immigration scandal known as the “Windrush scandal” reveals that the issue was pushed into the agenda by a campaign assemblage of investigative journalism, political and advocacy elites, and digitally enabled leaders. The legacy news media came late but were crucial. They greatly amplified the salience of the issue and, once in “storm mode,” they were key for sustaining attention and pressure, eventually compelling the government to respond. It shows that they often remain at the core of the “national conversation” and certainly in the eye of a media storm. In the contemporary context, characterized by fierce battles for attention, shortening attention spans and fractured audiences, this is key and has important implications for agenda setting and beyond.

scholarly journals Google, Facebook and what else? Measuring the hybridity of Italian journalists by their use of sources

2020 ◽  
pp. 026732312094091
Author(s):  
Marco Delmastro ◽  
Sergio Splendore
Keyword(s):  
News Media ◽  
Structured Interviews ◽  
Media Environment ◽  
Media Technologies ◽  
Soft News ◽  
Media System ◽  
Temporal Structures ◽  
Contemporary Media ◽  
Media Systems ◽  
Media And Communication

The contemporary media systems present hybrid logics and features that imply an increasingly interdependence among actors, media and communication formats. The hybrid media system approach underlines that legacy news media and non-elite media actors construct flows of news through different media technologies and according to complex temporal structures. A media environment arises in which traditional distinctions between concepts like ‘online’ and ‘offline’, ‘producer’ and ‘audience’, ‘citizens’ and ‘journalists’ become blurred. The emphasis appears to be on change more than continuity, and on difference more than similarity. Although the hybrid media approach is appreciated by numerous contemporary media scholars, hybridity in media often remains an all-encompassing concept and few attempts have been made to measure it. This article assesses the level of hybridity by investigating journalists’ uses of sources. It considers mainly journalists’ use of sources by the medium for which they work (from newspapers to web or radio) and the kinds of news that they produce (hard or soft news, business/finance, tech/science). The assumption is, therefore, that, within a homogeneously hybridized media system, journalists use the same sources regardless of the medium for which they work and the topics with which they deal. This objective is pursued by analysing the data collected via a survey conducted by means of structured interviews with a sample of 1424 Italian journalists between October and November 2016. The findings show that the analytical distinction among platforms for which journalists work still matters in terms of sources. Except for the use of Facebook and Google, journalists have still very defined paths to collect sources according to the medium they work for. The article has implications also for the literature on journalists’ authority and expertise.

scholarly journals Women, Exercise, and Eating Disorder Recovery: The Normal and the Pathological

2021 ◽  
pp. 104973232199204
Author(s):  
Hester Hockin-Boyers ◽  
Megan Warin
Keyword(s):  
Health Care ◽  
Eating Disorder ◽  
Affect Regulation ◽  
Health Care Professionals ◽  
Value Systems ◽  
Structured Interviews ◽  
Data Set ◽  
The United Kingdom ◽  
Theoretical Frame ◽  
Intensity Of Exercise

The appropriate form, regularity, and intensity of exercise for individuals recovering from eating disorders is not agreed upon among health care professionals or researchers. When exercise is permitted, it is that which is mindful, embodied, and non-competitive that is considered normative. Using Canguilhem’s concepts of “the normal and the pathological” as a theoretical frame, we examine the gendered assumptions that shape medical understandings of “healthy” and “dysfunctional” exercise in the context of recovery. The data set for this article comes from longitudinal semi-structured interviews with 19 women in the United Kingdom who engaged in weightlifting during their eating disorder recovery. We argue that women in recovery navigate multiple and conflicting value systems regarding exercise. Faced with aspects of exercise that are pathologized within the eating disorder literature (such as structure/routine, body transformations, and affect regulation), women re-inscribe positive value to these experiences, thus establishing exercise practices that serve them.

scholarly journals Identifying a space for young Black Muslim women in contemporary Britain

Ethnicities ◽  
2021 ◽  
pp. 146879682110018
Author(s):  
Sheymaa Ali Nurein ◽  
Humera Iqbal
Keyword(s):  
Black Community ◽  
Muslim Women ◽  
Structured Interviews ◽  
Negative Effects ◽  
Race And Gender ◽  
The United Kingdom ◽  
Different Dimensions ◽  
And Gender ◽  
Black Muslim ◽  
And Coping

Young Black Muslim Women (BMW) have complex, intersectional identities and exist at the margins of various identity groupings. Given this, members of the community can face societal relegation across, not only race and gender lines, but across religious ones, too. This paper explores the lived experiences of intragroup discrimination, identity and belonging in 11 young Black Muslim Women in the United Kingdom. In-depth, semi-structured interviews were conducted with participants and thematically analysed through the lens of intersectionality. The use of an intersectional framework facilitated an understanding of the manner in which the sample was multiply marginalised. Two key themes emerged from the interviews: firstly, around experiences of intragroup and intersectional discrimination and, secondly, around the challenges of responding to and coping with the negative effects of such discrimination. Participants discussed the cross-cutting nature through which they faced discrimination: from within the Black community; from within the Muslim community; and as a result of their gender. The non-exclusivity of these three identities result in constant encounters of discrimination along different dimensions to their personal identity. They also developed diverse means of coping with this marginalisation including drawing from religious beliefs and mobile identifications, i.e. performing different aspects of their identities in different contexts. The present study contributes to existing knowledge in its focus on an under-researched group and emphasises the negative effects of intragroup discrimination. The paper importantly highlights the diversity within the Black community and considers the (in)visibility of Black Muslim Women within society.

scholarly journals Associations between News Media Coverage of the 11 September Attacks and Depression in Employees of New York City Area Businesses

2021 ◽  
Vol 11 (3) ◽  
pp. 29
Author(s):  
Betty Pfefferbaum ◽  
Jayme M. Palka ◽  
Carol S. North
Keyword(s):  
New York ◽  
New York City ◽  
News Media ◽  
York City ◽  
Media Coverage ◽  
Structured Interviews ◽  
Mass Trauma ◽  
High Prevalence ◽  
General Populations ◽  
Disaster Trauma

Research has examined the association between contact with media coverage of mass trauma events and various psychological outcomes, including depression. Disaster-related depression research is complicated by the relatively high prevalence of the major depressive disorder in general populations even without trauma exposure. The extant research is inconclusive regarding associations between disaster media contact and depression outcomes, in part, because most studies have not distinguished diagnostic and symptomatic outcomes, differentiated postdisaster incidence from prevalence, or considered disaster trauma exposures. This study examined these associations in a volunteer sample of 254 employees of New York City businesses after the 11 September 2001, terrorist attacks. Structured interviews and questionnaires were administered 35 months after the attacks. Poisson and logistic regression analyses revealed that post-9/11 news contact significantly predicted the number of postdisaster persistent/recurrent and incident depressive symptoms in the full sample and in the indirect and unexposed groups. The findings suggest that clinical and public health approaches should be particularly alert to potential adverse postdisaster depression outcomes related to media consumption in disaster trauma-unexposed or indirectly-exposed groups.

scholarly journals Defining and Measuring News Media Quality: Comparing the Content Perspective and the Audience Perspective

2021 ◽  
pp. 194016122199966
Author(s):  
Philipp Bachmann ◽  
Mark Eisenegger ◽  
Diana Ingenhoff
Keyword(s):  
News Media ◽  
Social Scientists ◽  
Content Quality ◽  
Media System ◽  
Evaluative Criteria ◽  
Political Implications ◽  
Multimethod Approach ◽  
Media Systems ◽  
Measurement Approach

High-quality news is important, not only for its own sake but also for its political implications. However, defining, operationalizing, and measuring news media quality is difficult, because evaluative criteria depend upon beliefs about the ideal society, which are inherently contested. This conceptual and methodological paper outlines important considerations for defining news media quality before developing and applying a multimethod approach to measure it. We refer to Giddens' notion of double hermeneutics, which reveals that the ways social scientists understand constructs inevitably interact with the meanings of these constructs shared by people in society. Reflecting the two-way relationship between society and social sciences enables us to recognize news media quality as a dynamic, contingent, and contested construct and, at the same time, to reason our understanding of news media quality, which we derive from Habermas' ideal of deliberative democracy. Moreover, we investigate the Swiss media system to showcase our measurement approach in a repeated data collection from 2017 to 2020. We assess the content quality of fifty news media outlets using four criteria derived from the deliberative ideal ( N = 20,931 and 18,559 news articles and broadcasting items, respectively) and compare the results with those from two representative online surveys ( N = 2,169 and 2,159 respondents). The high correlations between both methods show that a deliberative understanding of news media quality is anchored in Swiss society and shared by audiences. This paper shall serve as a showcase to reflect and measure news media quality across other countries and media systems.

Willing but wary: Australian women experts’ attitudes to engaging with the news media

Journalism ◽  
2021 ◽  
pp. 146488492110070
Author(s):  
Kathryn Shine
Keyword(s):  
News Media ◽  
Quantitative Research ◽  
Time Constraints ◽  
Structured Interviews ◽  
Female Participation ◽  
News Content ◽  
News Sources ◽  
Quantitative Studies ◽  
The World ◽  
Almost All

Numerous quantitative studies from around the world have found that women are under-represented as sources in news content. This study aims to add to the existing quantitative research by describing female experts’ attitudes about being interviewed as news sources, and their experiences of interacting with journalists. It reports the findings of semi-structured interviews with 30 Australian female academic experts from a broad range of disciplines. Almost all of the women experts in the group were willing to be interviewed by a journalist, and reported that their experiences with the news media had generally been positive. However, they referred to various factors that may act as deterrents. These included a lack of confidence, a reluctance to appear on camera, time constraints and a lack of understanding about how the news media operates. This research provides valuable insights for journalists and editors, and outlines recommendations about how to encourage female participation in the news.

Service innovation in the hotel industry: the dynamic capabilities view

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Babak Ziyae ◽  
Hossein Sadeghi ◽  
Maryam Golmohammadi
Keyword(s):  
Dynamic Capabilities ◽  
New Technology ◽  
Hotel Industry ◽  
Service Innovation ◽  
Innovation Process ◽  
Snowball Sampling ◽  
Structured Interviews ◽  
Content Type ◽  
Human Labor ◽  
It Training

Purpose Consistent with the dynamic capabilities view tenets, this paper aims to conceptualize a theoretical framework of service innovation in the hotel industry. Design/methodology/approach This study uses a qualitative method with a content analysis approach. The data were collected using a snowball sampling method and semi-structured interviews with 14 experts in Tehran's hotel industry. Findings The findings demonstrate that the most significant factors are using the new technology, keeping up with it, training human labor, being up-to-date and adopting new infrastructures. Results also reveal that improper management and lack of knowledge are the most critical factors behind service innovation failure in the hotel industry. Regarding the infrastructures needed to develop service innovation in the hotel industry, the results show that adopting the newest technology in diverse aspects, human infrastructure, the capital and appropriate space and place are the key factors. Originality/value This paper contributes to the literature by linking the service innovation perspective to the dynamic capabilities view. It explains how hotels can enhance service innovation to gain a competitive advantage. Therefore, both academicians and hoteliers can develop action plans by selecting and managing the service innovation process.

Carbon emission risks and management accounting: Australian evidence

2016 ◽  
Vol 29 (2) ◽  
pp. 137-153 ◽  
Author(s):  
Jayanthi Kumarasiri ◽  
Christine Jubb
Keyword(s):  
Carbon Emissions ◽  
Carbon Emission ◽  
Management Accounting ◽  
Interview Data ◽  
Structured Interviews ◽  
Emission Mitigation ◽  
Senior Managers ◽  
Economic Interests ◽  
Content Type ◽  
The Impact

Purpose The purpose of this paper is to apply regulatory mix theory as a framework for investigating the use of management accounting techniques by Australian large listed companies in constraining their carbon emissions. Design/methodology/approach Semi-structured interviews are conducted with senior managers involved with managing their companies’ carbon emission risks. Analysis of the interview data is undertaken with a view to provision of insight to the impact of the regulatory framework imposed to deal with carbon emissions. Findings The findings reveal that regulation impacting companies’ economic interests rather than requiring mere disclosure compliance is much more likely to be behind focusing top management and board attention and use of management accounting techniques to set targets, measure performance and incentivise emission mitigation. However, there remains much scope for increased use of accounting professionals and accounting techniques in working towards a carbon-constrained economy. Research limitations/implications The usual limitations associated with interpretation of interview data are applicable. Practical implications Under-use of management accounting techniques is likely to be associated with less than optimal constraint of carbon emissions. Social implications Carbon emissions are accepted as being involved in harmful climate change. To the extent effective techniques are under-utilised in constraining emissions, harmful consequences for society are likely to be heightened unnecessarily. Originality/value The topic and data collected are original and provide valuable insights into the dynamics of management accounting technique use in managing carbon emissions.

scholarly journals Ringing the changes: the role of telephone communication in a helpline and befriending service targeting loneliness in older people

2018 ◽  
Vol 39 (7) ◽  
pp. 1528-1551 ◽  
Author(s):  
CLAIRE PRESTON ◽  
STEPHEN MOORE
Keyword(s):  
Mixed Methods ◽  
Older People ◽  
Thematic Analysis ◽  
Emotional Support ◽  
Mixed Methods Study ◽  
Structured Interviews ◽  
Voice Communication ◽  
Telephone Communication ◽  
The United Kingdom

ABSTRACTThe drive to deliver services addressing loneliness in older people by telephone and online makes it increasingly relevant to consider how the mode of communication affects the way people interact with services and the capacity of services to meet their needs. This paper is based on the qualitative strand of a larger mixed-methods study of a national phoneline tackling loneliness in older people in the United Kingdom. The research comprised thematic analysis of four focus groups with staff and 42 semi-structured interviews with callers. It explored the associations between telephone-delivery, how individuals used the services and how the services were able to respond. To understand these associations, it was useful to identify some constituent characteristics of telephone communication in this context: namely its availability, reach and non-visual nature. This enabled various insights and comparison with other communication media. For example, the availability of the services attracted people seeking frequent emotional support but this presented challenges to staff. More positively, the ability of the services to connect disparate individuals enabled them to form different kinds of satisfying relationships. The evolution of mixed communication forms, such as internet-based voice communication and smartphone-based visual communication, makes analysis at the level of a technology's characteristics useful. Such a cross-cutting perspective can inform both the design of interventions and assessment of their suitability for different manifestations of loneliness.

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