When a Robot Makes Your Dinner: A Comparative Analysis of Product Level and Customer Experience Between the U.S. and Chinese Robotic Restaurants

2021 ◽  
pp. 193896552110522
Author(s):  
Emily Ma ◽  
Yafang Bao ◽  
Leijun Huang ◽  
Danni Wang ◽  
Misun (Sunny) Kim

Integrating two theoretical frameworks, the product level theory and the experience economy model, this research analyzed and compared robotic technology applications and customer experiences in selected case robot restaurants in the United States and China. Guided by the product level theory, we first analyzed in which product/service levels were robots applied in each case restaurant in Study 1. Then in study 2, guided by the experience economy model, we further explored customers’ dining experiences and compared if customers’ experience differs due to variations in product/service levels that robot applied. The study first contributes to the product level theory by extending its application to the context of robotic restaurants. It also contributes to the experience economy literature, and in particularly, whether applications of robotic technologies at different product levels matter in customers’ dining experience. The study included case restaurants both from the United States and China, presenting findings with cultural implications. Given the challenges presented by COVID-19 and the industry is exploring alternative ways for service delivery and food production, such a study is particularly meaningful.

2020 ◽  
Author(s):  
Francesco Rigoli

Research has shown that stress impacts on people’s religious beliefs. However, several aspects of this effect remain poorly understood, for example regarding the role of prior religiosity and stress-induced anxiety. This paper explores these aspects in the context of the recent coronavirus emergency. The latter has impacted dramatically on many people’s well-being; hence it can be considered a highly stressful event. Through online questionnaires administered to UK and USA citizens professing either Christian faith or no religion, this paper examines the impact of the coronavirus crisis upon common people’s religious beliefs. We found that, following the coronavirus emergency, strong believers reported higher confidence in their religious beliefs while non-believers reported increased scepticism towards religion. Moreover, for strong believers, higher anxiety elicited by the coronavirus threat was associated with increased strengthening of religious beliefs. Conversely, for non-believers, higher anxiety elicited by the coronavirus thereat was associated with increased scepticism towards religious beliefs. These observations are consistent with the notion that stress-induced anxiety enhances support for the ideology already embraced before a stressful event occurs. This study sheds light on the psychological and cultural implications of the coronavirus crisis, which represents one of the most serious health emergencies in recent times.


Author(s):  
James B. Pick ◽  
Nicholas C. Romano ◽  
Narcyz Roztocki

This article has the objectives to discuss the background for the two special issues of International Journal of e-Collaboration on electronic collaboration in organizations, examine four theoretical frameworks with particular regard to their relevance to the content in the articles in the special issues, and summarize each of the nine articles in these issues. The articles in the special issues are diverse in conceptual theory, units of analysis, research methods, and levels of collaboration. Units of analysis span from the individual, virtual team, company to the dyadic relationship between firms. Electronic collaboration is studied in locales including Austria, Korea, the Netherlands, Switzerland, and the United States. The diversity extends knowledge within varied realms of the electronic collaboration field. This introductory article offers an overall framework for these two special issues to help readers and potential authors see how the studies relate to one another and to the overall body of knowledge.


2011 ◽  
pp. 179-192 ◽  
Author(s):  
Nick Bowersox

With the growth of information and communication technology (ICT) such as the internet, email, and video conferencing, the United States Air Force has become more efficient and productive in conducting its daily business. However, not only do computer technologies increase daily productivity rates among the employees; they also increase the Air Force’s capability to digest larger amounts of information while supporting an end goal of being able to share that information across the entire organization. Perhaps one of the most popular methods by which to share such large amounts of organizational information is through informal learning environments such as communities of practice. The Air Force has no doubt embraced the concept of communities of practice. However, as popular as these “communities” are among many employees, there is still a majority of Air Force employees who choose not to use them. The purpose of this chapter is to provide practical ways in which the United States Air Force can increase participation in Virtual Communities of Practice (VCoPs) among its workforce, as well as providing theoretical frameworks upon which further research can be conducted. Finally, this chapter will propose a set of testable propositions that may serve as the basis for future research.


2018 ◽  
Vol 6 (2) ◽  
pp. 145-171 ◽  
Author(s):  
Abril Jimenez ◽  
Nydia Flores-Ferrán

AbstractThe Spanish approximators como and como que (“sort of,” “as if,” “kind of,” “seems,” “like”) serve multiple pragmatic functions. They can be employed in similar contexts to express vagueness when speakers experience uncertainty or to hedge and avoid being straightforward. Furthermore, these forms can alternate according to context since they represent two ways of saying the same thing. This study investigated the use of como and como que in two speech events: narratives of personal experience (non-institutional) and therapeutic interviews (institutional), which were generated by Spanish speakers of several varieties, educational levels, and lengths of residence in the United States. The study was informed by the theoretical frameworks of sociolinguistic and pragmatic variation, and the data were analyzed using quantitative and qualitative approaches. The findings revealed that while como was the preferred form among the speakers of the study they employed como que more often in the therapeutic interviews. Thus, both discourse and the pragmatic functions conditioned the use of these approximators.


1998 ◽  
Vol 30 (10) ◽  
pp. 1307-1316 ◽  
Author(s):  
Sohrab Abizadeh ◽  
Mahmood Yousefi

Assessment ◽  
2017 ◽  
Vol 27 (2) ◽  
pp. 309-320 ◽  
Author(s):  
Fernán G. Arana ◽  
Kenneth G. Rice

Although frequently used in the United States, the Ruminative Response Scale (RRS) has not been extensively studied in cross-cultural samples. The present study evaluated the factor structure of Treynor et al.’s 10-item version of the RRS in samples from Argentina ( N = 308) and the United States ( N = 371). In addition to testing measurement invariance between the countries, we evaluated whether the maladaptive implications of rumination were weaker for the Argentinians than for the U.S. group. Self-critical perfectionism was the criterion in those tests. Partial scalar invariance supported an 8-item version of the RRS. There were no differences in factor means or factor correlations in RRS dimensions between countries. Brooding and Reflection were positively correlated with self-critical perfectionism in both countries, with no significant differences in the sizes of these relations between the two samples. Results are discussed in terms of psychometric and cross-cultural implications for rumination.


1998 ◽  
Vol 8 (2) ◽  
pp. 153-160 ◽  
Author(s):  
Kent J. Bradford ◽  
Marc A. Cohn

The papers in this special section ofSeed Science Researchare products of a symposium on Seed Biology and Technology: Applications and Advances, held in Fort Collins, Colorado, on 13–16 August, 1997. The symposium was convened as a cooperative effort of Regional Research Project W-168 within the United States Department of Agriculture (USDA) Cooperative States Research, Extension and Education Service (CSREES) system. Regional Research Projects are authorized by the Hatch Act, which established the Agricultural Experiment Station (AES) system in the United States (US Code). This is a system in which land-grant institutions in each state conduct research and education programmes relevant to agriculture, the environment and society. Regional Research projects are a mechanism ‘for cooperative research in which two or more State agricultural experiment stations are cooperating to solve problems that concern the agriculture of more than one state.’ Such projects ‘can provide the solution to a problem of fundamental importance or fill an important gap in our knowledge from the standpoint of the present and future agriculture of the region’


2021 ◽  
Author(s):  
◽  
Simon Power

<p>The United States presidential election in 2000 was one of the closest in history. In 1960, the winner of the popular vote in that presidential election won by the narrowest of margins. Forty years separated the two results, and both involved a sitting Vice President losing to a relative newcomer.  This study sets out the backgrounds of each of the four presidential candidates who competed in 1960 and 2000 and aims to understand the character of each by examining the influences on their lives and the development of their defining character traits. The second aim is to understand the authentic nature of their character by applying several theoretical frameworks to each of them. The application of these theoretical models is done in the context of the outcomes of the 1960 and 2000 elections and, in particular, the losing candidates’ reactions to those results. It is at this most crucial moment that decision-making best reflects whether the candidate’s reaction is authentic in the context of his character development.</p>


2017 ◽  
Vol 27 (8) ◽  
pp. 1002-1016 ◽  
Author(s):  
Jee Young Joo ◽  
Diane L. Huber

The purpose of this study is to identify issues of case management (CM) interventions in the United States in recent studies and to identify implications for future research into CM. This study was guided by the following framework for a scoping review. Multiple electronic databases were searched to identify studies published between 2007 and 2016 in the United States and related to nursing CM. Five weaknesses were identified: no clear and consistent definition of CM, lack of theoretical frameworks, lack of standard guidelines in CM practice, lack of precise CM dosage and of process measures, and limited reports of explicit role of nurse case managers and role confusion by nurses. Three strengths were also identified. More rigorous and continuous efforts to develop theoretical frameworks and evaluation tools, as well as clear definitions and precise role descriptions, are required for future research and practice into CM.


2004 ◽  
Vol 1 (1) ◽  
pp. 93-113 ◽  
Author(s):  
Mark Q. Sawyer ◽  
Yesilernis Peña ◽  
Jim Sidanius

This paper examined the interface between “racial” and national identity from the perspective of two competing theoretical frameworks: the ideological asymmetry hypothesis and the thesis of Iberian Exceptionalism. In contrast to previous results found in the United States and Israel, use of survey data from Puerto Rico, the Dominican Republic, and Cuba showed some support for both theoretical positions. Consistent with the asymmetry thesis, there was strong and consistent evidence of racial hierarchy within all three Caribbean nations. However, contradicting the asymmetry hypothesis and more in line with the Iberian Exceptionalism perspective, there was a general tendency for all “races” to be equally attached to the nation in both the Dominican Republic and Puerto Rico. Somewhat unexpectedly, Cuban Blacks tended to be slightly more positively attached to the nation than Cuban Whites. These results suggest that the precise interface between racial and national identity will be acutely influenced by the specific socio-political context within each nation.


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