scholarly journals Why it is important to consider negative ties when studying polarized debates: A signed network analysis of a Dutch cultural controversy on Twitter

PLoS ONE ◽  
2021 ◽  
Vol 16 (8) ◽  
pp. e0256696
Author(s):  
Anna Keuchenius ◽  
Petter Törnberg ◽  
Justus Uitermark
Keyword(s):  
Machine Learning ◽  
Social Media ◽  
Network Analysis ◽  
Language Processing ◽  
User Interaction ◽  
User Interactions ◽  
Online Interactions ◽  
Network Analyses ◽  
Social Media Platforms ◽  
Signed Network

Despite the prevalence of disagreement between users on social media platforms, studies of online debates typically only look at positive online interactions, represented as networks with positive ties. In this paper, we hypothesize that the systematic neglect of conflict that these network analyses induce leads to misleading results on polarized debates. We introduce an approach to bring in negative user-to-user interaction, by analyzing online debates using signed networks with positive and negative ties. We apply this approach to the Dutch Twitter debate on ‘Black Pete’—an annual Dutch celebration with racist characteristics. Using a dataset of 430,000 tweets, we apply natural language processing and machine learning to identify: (i) users’ stance in the debate; and (ii) whether the interaction between users is positive (supportive) or negative (antagonistic). Comparing the resulting signed network with its unsigned counterpart, the retweet network, we find that traditional unsigned approaches distort debates by conflating conflict with indifference, and that the inclusion of negative ties changes and enriches our understanding of coalitions and division within the debate. Our analysis reveals that some groups are attacking each other, while others rather seem to be located in fragmented Twitter spaces. Our approach identifies new network positions of individuals that correspond to roles in the debate, such as leaders and scapegoats. These findings show that representing the polarity of user interactions as signs of ties in networks substantively changes the conclusions drawn from polarized social media activity, which has important implications for various fields studying online debates using network analysis.

scholarly journals Intelligent Detection of False Information in Arabic Tweets Utilizing Hybrid Harris Hawks Based Feature Selection and Machine Learning Models

Symmetry ◽  
2021 ◽  
Vol 13 (4) ◽  
pp. 556
Author(s):  
Thaer Thaher ◽  
Mahmoud Saheb ◽  
Hamza Turabieh ◽  
Hamouda Chantar
Keyword(s):  
Machine Learning ◽  
Social Media ◽  
Feature Selection ◽  
Language Processing ◽  
User Profile ◽  
Vital Role ◽  
Classification Model ◽  
Fake News ◽  
False Information ◽  
Social Media Platforms

Fake or false information on social media platforms is a significant challenge that leads to deliberately misleading users due to the inclusion of rumors, propaganda, or deceptive information about a person, organization, or service. Twitter is one of the most widely used social media platforms, especially in the Arab region, where the number of users is steadily increasing, accompanied by an increase in the rate of fake news. This drew the attention of researchers to provide a safe online environment free of misleading information. This paper aims to propose a smart classification model for the early detection of fake news in Arabic tweets utilizing Natural Language Processing (NLP) techniques, Machine Learning (ML) models, and Harris Hawks Optimizer (HHO) as a wrapper-based feature selection approach. Arabic Twitter corpus composed of 1862 previously annotated tweets was utilized by this research to assess the efficiency of the proposed model. The Bag of Words (BoW) model is utilized using different term-weighting schemes for feature extraction. Eight well-known learning algorithms are investigated with varying combinations of features, including user-profile, content-based, and words-features. Reported results showed that the Logistic Regression (LR) with Term Frequency-Inverse Document Frequency (TF-IDF) model scores the best rank. Moreover, feature selection based on the binary HHO algorithm plays a vital role in reducing dimensionality, thereby enhancing the learning model’s performance for fake news detection. Interestingly, the proposed BHHO-LR model can yield a better enhancement of 5% compared with previous works on the same dataset.

scholarly journals Using Tweets to Understand How COVID-19–Related Health Beliefs Are Affected in the Age of Social Media: Twitter Data Analysis Study (Preprint)

2020 ◽  
Author(s):  
Hanyin Wang ◽  
Yikuan Li ◽  
Meghan Hutch ◽  
Andrew Naidech ◽  
Yuan Luo
Keyword(s):  
Machine Learning ◽  
Social Media ◽  
Health Beliefs ◽  
Language Processing ◽  
Large Population ◽  
Health Belief ◽  
Perceived Barriers ◽  
Machine Learning Techniques ◽  
Perceived Benefits ◽  
Social Media Platforms

BACKGROUND The emergence of SARS-CoV-2 (ie, COVID-19) has given rise to a global pandemic affecting 215 countries and over 40 million people as of October 2020. Meanwhile, we are also experiencing an infodemic induced by the overabundance of information, some accurate and some inaccurate, spreading rapidly across social media platforms. Social media has arguably shifted the information acquisition and dissemination of a considerably large population of internet users toward higher interactivities. OBJECTIVE This study aimed to investigate COVID-19-related health beliefs on one of the mainstream social media platforms, Twitter, as well as potential impacting factors associated with fluctuations in health beliefs on social media. METHODS We used COVID-19-related posts from the mainstream social media platform Twitter to monitor health beliefs. A total of 92,687,660 tweets corresponding to 8,967,986 unique users from January 6 to June 21, 2020, were retrieved. To quantify health beliefs, we employed the health belief model (HBM) with four core constructs: perceived susceptibility, perceived severity, perceived benefits, and perceived barriers. We utilized natural language processing and machine learning techniques to automate the process of judging the conformity of each tweet with each of the four HBM constructs. A total of 5000 tweets were manually annotated for training the machine learning architectures. RESULTS The machine learning classifiers yielded areas under the receiver operating characteristic curves over 0.86 for the classification of all four HBM constructs. Our analyses revealed a basic reproduction number <i>R</i><sub>0</sub> of 7.62 for trends in the number of Twitter users posting health belief–related content over the study period. The fluctuations in the number of health belief–related tweets could reflect dynamics in case and death statistics, systematic interventions, and public events. Specifically, we observed that scientific events, such as scientific publications, and nonscientific events, such as politicians’ speeches, were comparable in their ability to influence health belief trends on social media through a Kruskal-Wallis test (<i>P</i>=.78 and <i>P</i>=.92 for perceived benefits and perceived barriers, respectively). CONCLUSIONS As an analogy of the classic epidemiology model where an infection is considered to be spreading in a population with an <i>R</i><sub>0</sub> greater than 1, we found that the number of users tweeting about COVID-19 health beliefs was amplifying in an epidemic manner and could partially intensify the infodemic. It is “unhealthy” that both scientific and nonscientific events constitute no disparity in impacting the health belief trends on Twitter, since nonscientific events, such as politicians’ speeches, might not be endorsed by substantial evidence and could sometimes be misleading.

Conducting Semantic-Based Network Analyses from Social Media Data

2015 ◽  
pp. 369-427
Author(s):  
Shalin Hai-Jew
Keyword(s):  
Social Media ◽  
Network Analysis ◽  
Open Source ◽  
Social Media Data ◽  
Network Analyses ◽  
Social Media Platforms ◽  
Free Information ◽  
Keyword Searches ◽  
Media Data

Network analysis is widely used to mine social media. This involves both the study of structural metadata (information about information) and the related contents (the textual messaging, the related imagery, videos, URLs, and others). A semantic-based network analysis relies on the analysis of relationships between words and phrases (as meaningful concepts), and this approach may be applied effectively to social media data to extract insights. To gain a sense of how this might work, a trending topic of the day was chosen (namely, the free-information and data leakage movement) to see what might be illuminated using this semantic-based network analysis, an open-source technology, NodeXL, and access to multiple social media platforms. Three types of networks are extracted: (1) conversations (#hashtag microblogging networks on Twitter; #eventgraphs on Twitter; and keyword searches on Twitter; (2) contents (video networks on YouTube, related tags networks on Flickr, and article networks on Wikipedia; and (3) user accounts on Twitter, YouTube, Flickr, and Wikipedia.

scholarly journals Using Tweets to Understand How COVID-19–Related Health Beliefs Are Affected in the Age of Social Media: Twitter Data Analysis Study

10.2196/26302 ◽  
2021 ◽  
Vol 23 (2) ◽  
pp. e26302 ◽  
Author(s):  
Hanyin Wang ◽  
Yikuan Li ◽  
Meghan Hutch ◽  
Andrew Naidech ◽  
Yuan Luo
Keyword(s):  
Machine Learning ◽  
Social Media ◽  
Health Beliefs ◽  
Language Processing ◽  
Large Population ◽  
Health Belief ◽  
Perceived Barriers ◽  
Machine Learning Techniques ◽  
Perceived Benefits ◽  
Social Media Platforms

Background The emergence of SARS-CoV-2 (ie, COVID-19) has given rise to a global pandemic affecting 215 countries and over 40 million people as of October 2020. Meanwhile, we are also experiencing an infodemic induced by the overabundance of information, some accurate and some inaccurate, spreading rapidly across social media platforms. Social media has arguably shifted the information acquisition and dissemination of a considerably large population of internet users toward higher interactivities. Objective This study aimed to investigate COVID-19-related health beliefs on one of the mainstream social media platforms, Twitter, as well as potential impacting factors associated with fluctuations in health beliefs on social media. Methods We used COVID-19-related posts from the mainstream social media platform Twitter to monitor health beliefs. A total of 92,687,660 tweets corresponding to 8,967,986 unique users from January 6 to June 21, 2020, were retrieved. To quantify health beliefs, we employed the health belief model (HBM) with four core constructs: perceived susceptibility, perceived severity, perceived benefits, and perceived barriers. We utilized natural language processing and machine learning techniques to automate the process of judging the conformity of each tweet with each of the four HBM constructs. A total of 5000 tweets were manually annotated for training the machine learning architectures. Results The machine learning classifiers yielded areas under the receiver operating characteristic curves over 0.86 for the classification of all four HBM constructs. Our analyses revealed a basic reproduction number R0 of 7.62 for trends in the number of Twitter users posting health belief–related content over the study period. The fluctuations in the number of health belief–related tweets could reflect dynamics in case and death statistics, systematic interventions, and public events. Specifically, we observed that scientific events, such as scientific publications, and nonscientific events, such as politicians’ speeches, were comparable in their ability to influence health belief trends on social media through a Kruskal-Wallis test (P=.78 and P=.92 for perceived benefits and perceived barriers, respectively). Conclusions As an analogy of the classic epidemiology model where an infection is considered to be spreading in a population with an R0 greater than 1, we found that the number of users tweeting about COVID-19 health beliefs was amplifying in an epidemic manner and could partially intensify the infodemic. It is “unhealthy” that both scientific and nonscientific events constitute no disparity in impacting the health belief trends on Twitter, since nonscientific events, such as politicians’ speeches, might not be endorsed by substantial evidence and could sometimes be misleading.

Exploring fake news identification using word and sentence embeddings

2021 ◽  
pp. 1-8
Author(s):  
V.T Priyanga ◽  
J.P Sanjanasri ◽  
Vijay Krishna Menon ◽  
E.A Gopalakrishnan ◽  
K.P Soman
Keyword(s):  
Machine Learning ◽  
Social Media ◽  
Network Analysis ◽  
Supervised Machine Learning ◽  
Breeding Ground ◽  
Fake News ◽  
Data Set ◽  
Highly Correlated ◽  
Use Of Social Media ◽  
The Liar

The widespread use of social media like Facebook, Twitter, Whatsapp, etc. has changed the way News is created and published; accessing news has become easy and inexpensive. However, the scale of usage and inability to moderate the content has made social media, a breeding ground for the circulation of fake news. Fake news is deliberately created either to increase the readership or disrupt the order in the society for political and commercial benefits. It is of paramount importance to identify and filter out fake news especially in democratic societies. Most existing methods for detecting fake news involve traditional supervised machine learning which has been quite ineffective. In this paper, we are analyzing word embedding features that can tell apart fake news from true news. We use the LIAR and ISOT data set. We churn out highly correlated news data from the entire data set by using cosine similarity and other such metrices, in order to distinguish their domains based on central topics. We then employ auto-encoders to detect and differentiate between true and fake news while also exploring their separability through network analysis.

scholarly journals Applying natural language processing and machine learning techniques to patient experience feedback: a systematic review

2021 ◽  
Vol 28 (1) ◽  
pp. e100262
Author(s):  
Mustafa Khanbhai ◽  
Patrick Anyadi ◽  
Joshua Symons ◽  
Kelsey Flott ◽  
Ara Darzi ◽  
...  
Keyword(s):  
Machine Learning ◽  
Systematic Review ◽  
Social Media ◽  
Natural Language Processing ◽  
Natural Language ◽  
Patient Experience ◽  
Language Processing ◽  
Performance Metrics ◽  
Free Text ◽  
Patient Feedback

ObjectivesUnstructured free-text patient feedback contains rich information, and analysing these data manually would require a lot of personnel resources which are not available in most healthcare organisations.To undertake a systematic review of the literature on the use of natural language processing (NLP) and machine learning (ML) to process and analyse free-text patient experience data.MethodsDatabases were systematically searched to identify articles published between January 2000 and December 2019 examining NLP to analyse free-text patient feedback. Due to the heterogeneous nature of the studies, a narrative synthesis was deemed most appropriate. Data related to the study purpose, corpus, methodology, performance metrics and indicators of quality were recorded.ResultsNineteen articles were included. The majority (80%) of studies applied language analysis techniques on patient feedback from social media sites (unsolicited) followed by structured surveys (solicited). Supervised learning was frequently used (n=9), followed by unsupervised (n=6) and semisupervised (n=3). Comments extracted from social media were analysed using an unsupervised approach, and free-text comments held within structured surveys were analysed using a supervised approach. Reported performance metrics included the precision, recall and F-measure, with support vector machine and Naïve Bayes being the best performing ML classifiers.ConclusionNLP and ML have emerged as an important tool for processing unstructured free text. Both supervised and unsupervised approaches have their role depending on the data source. With the advancement of data analysis tools, these techniques may be useful to healthcare organisations to generate insight from the volumes of unstructured free-text data.

Fuzzy based feature engineering architecture for sentiment analysis of medical discussion over online social networks

2021 ◽  
pp. 1-13
Author(s):  
C S Pavan Kumar ◽  
L D Dhinesh Babu
Keyword(s):  
Machine Learning ◽  
Social Networks ◽  
Social Media ◽  
Sentiment Analysis ◽  
Membership Function ◽  
Online Social Networks ◽  
Learning Model ◽  
Feature Engineering ◽  
Machine Learning Model ◽  
Social Media Platforms

Sentiment analysis is widely used to retrieve the hidden sentiments in medical discussions over Online Social Networking platforms such as Twitter, Facebook, Instagram. People often tend to convey their feelings concerning their medical problems over social media platforms. Practitioners and health care workers have started to observe these discussions to assess the impact of health-related issues among the people. This helps in providing better care to improve the quality of life. Dementia is a serious disease in western countries like the United States of America and the United Kingdom, and the respective governments are providing facilities to the affected people. There is much chatter over social media platforms concerning the patients’ care, healthy measures to be followed to avoid disease, check early indications. These chatters have to be carefully monitored to help the officials take necessary precautions for the betterment of the affected. A novel Feature engineering architecture that involves feature-split for sentiment analysis of medical chatter over online social networks with the pipeline is proposed that can be used on any Machine Learning model. The proposed model used the fuzzy membership function in refining the outputs. The machine learning model has obtained sentiment score is subjected to fuzzification and defuzzification by using the trapezoid membership function and center of sums method, respectively. Three datasets are considered for comparison of the proposed and the regular model. The proposed approach delivered better results than the normal approach and is proved to be an effective approach for sentiment analysis of medical discussions over online social networks.

Triage and diagnosis of COVID-19 from medical social media (Preprint)

2021 ◽  
Author(s):  
Abul Hasan ◽  
Mark Levene ◽  
David Weston ◽  
Renate Fromson ◽  
Nicolas Koslover ◽  
...  
Keyword(s):  
Machine Learning ◽  
Social Media ◽  
Natural Language Processing ◽  
Natural Language ◽  
Language Processing ◽  
Learning Models ◽  
Rule Based ◽  
Additional Information ◽  
Processing Pipeline ◽  
Machine Learning Models

BACKGROUND The COVID-19 pandemic has created a pressing need for integrating information from disparate sources, in order to assist decision makers. Social media is important in this respect, however, to make sense of the textual information it provides and be able to automate the processing of large amounts of data, natural language processing methods are needed. Social media posts are often noisy, yet they may provide valuable insights regarding the severity and prevalence of the disease in the population. In particular, machine learning techniques for triage and diagnosis could allow for a better understanding of what social media may offer in this respect. OBJECTIVE This study aims to develop an end-to-end natural language processing pipeline for triage and diagnosis of COVID-19 from patient-authored social media posts, in order to provide researchers and other interested parties with additional information on the symptoms, severity and prevalence of the disease. METHODS The text processing pipeline first extracts COVID-19 symptoms and related concepts such as severity, duration, negations, and body parts from patients’ posts using conditional random fields. An unsupervised rule-based algorithm is then applied to establish relations between concepts in the next step of the pipeline. The extracted concepts and relations are subsequently used to construct two different vector representations of each post. These vectors are applied separately to build support vector machine learning models to triage patients into three categories and diagnose them for COVID-19. RESULTS We report that Macro- and Micro-averaged F_{1\ }scores in the range of 71-96% and 61-87%, respectively, for the triage and diagnosis of COVID-19, when the models are trained on human labelled data. Our experimental results indicate that similar performance can be achieved when the models are trained using predicted labels from concept extraction and rule-based classifiers, thus yielding end-to-end machine learning. Also, we highlight important features uncovered by our diagnostic machine learning models and compare them with the most frequent symptoms revealed in another COVID-19 dataset. In particular, we found that the most important features are not always the most frequent ones. CONCLUSIONS Our preliminary results show that it is possible to automatically triage and diagnose patients for COVID-19 from natural language narratives using a machine learning pipeline, in order to provide additional information on the severity and prevalence of the disease through the eyes of social media.

scholarly journals Sustainable Tourism Empowered by Social Network Analysis to Gain a Competitive Edge at a Historic Site

2021 ◽  
Vol 2 (4) ◽  
pp. 332-346
Author(s):  
Cathrine Linnes ◽  
Holly Itoga ◽  
Jerome Agrusa ◽  
Joseph Lema
Keyword(s):  
Social Media ◽  
Social Network ◽  
Social Network Analysis ◽  
Network Analysis ◽  
Tourism Industry ◽  
Tourism Destination ◽  
Strategic Direction ◽  
Social Media Platforms ◽  
Hospitality And Tourism Industry ◽  
Effective Use

Social media has had a strong presence in many people’s lives over the last decade. In addition, social media platforms have allowed people to share opinions, provide advice on numerous factors, including where to visit, as well as to stay connected and maintain friendships. The hospitality and tourism industry, however, can make effective use of these powerful tools for marketing purposes, collaboration and information sharing, and service offerings. Reviewing social media followers’ behaviors and interests offers a wealth of information and valuable data for a variety of tourism organizations. This case study focuses on an analysis of the social networks applied to the fortified town of Fredrikstad in Norway. The data used in this research study were collected from the Facebook site of the tourist authority. The results of this research project demonstrate the strengths of applying a social network analysis to a dataset, which can aid in the strategic direction of a tourism destination. The conversations of the greatest interest can successfully be identified as well as the growth of the online network. This paper adds knowledge to the literature through the application of a social network analysis regarding the success of a tourism destination and its future potential.

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