scholarly journals ROLE OF TOTAL QUALITY MANAGEMENT REQUIREMENTS IN ADMINISTRATION OF FEDERAL HEALTH INSTITUTION

2006 ◽  
pp. 075-083 ◽  
Author(s):  
Irina Yuryevna Bedoreva ◽  
Nikolay Gavrilovich Fomichev ◽  
Mikhail Anatolyevich Sadovoy ◽  
Vera Yuryevna Samarina
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Medical Care ◽  
Quality Management System ◽  
Production Costs ◽  
Maximum Efficiency ◽  
Total Quality ◽  
Medical Institutions ◽  
Care Health

Total Quality Management (TQM) is a new approach to administration of an institution aimed to achieve long-lasting success due to maximum efficiency of its activity with minimal production costs and steady quality of output products. Practically it took 80 years to realize the necessity to combine two systems of management: of activity and of quality, to meet customers’ requirements. Today quality of medical help is identified as a main goal of state policy in the field of health care. Health institutions need a system of quality management, providing conditions when the quality demanded by a customer is ensured at each step of medical care delivering. Novosibirsk Research Institute of Traumatology and Orthopaedics is among narrow minority of medical institutions which have a quality management system of medical care certified according to International Standard ISO 9001:2000. Implementation of this system based on TQM requirements permitted the administration and the staff of the Institute to proceed from direct control and maintenance of quality of medical care to assured permanent improving of quality thereby promoting a competitiveness of the institution.

A Study on Adaptability of Total Quality Management in Engineering Education Sector

2012 ◽  
Vol 2 (4) ◽  
pp. 25-37 ◽  
Author(s):  
Chandra Sekhar Patro
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Engineering Education ◽  
Quality Management System ◽  
Educational Institution ◽  
Educational Institutions ◽  
Second Phase ◽  
Total Quality ◽  
Two Phase

Quality management is an approach to management which requires establishing quality policies, procedures and practices on regular basis. Engineering education is a process of developing techno human resources, which are to be used later as input to industry which in turn produces goods and services for the societal use. Having considered the current situation of the engineering educational system and the quality of all its individual components it can be noticed that the awareness of the importance of education as a foundation for the growth and development of the country, such as India, is not strong enough. Engineering graduates passing out from educational institutions have to fulfill modern and high standard requirements that are needed by industry. Therefore, there is a greater need to instill quality in engineering education to produce technically skilled and creative man-power in India. The continuous assessment of quality is of paramount importance for educational institution. Education efficiency and success does not depend just on quantity but as well on quality. This paper has discussed key points for the improvement in the quality of engineering education with a case study undertaken at various engineering colleges in India. The study was conducted in two phase; first phase is the critical investigation of the literature and the second phase is a study on the quality of engineering education provided by the educational institutions in Visakhapatnam city. A simple random sampling technique was adopted for the study. A research study described in this paper identifies and analyses the quality of engineering education at the educational institutions which adopt the total quality management system to increase the quality and meet the industrial requirements and then suggests some ingredients to improve the quality.

Building a Quality System in Medical Institutions. International and Russian Experience

2020 ◽  
Vol 144 ◽  
pp. 56-65
Author(s):  
Leonid M. Pechatnikov ◽  
◽  
Natal’ya V. Petrova ◽  
Artem V. Emanuel’ ◽  
Inna O. Churekova ◽  
...  
Keyword(s):  
Public Health ◽  
Quality Management ◽  
Infectious Diseases ◽  
Medical Care ◽  
Quality Management System ◽  
Healthcare Sector ◽  
Medical Institutions ◽  
Force Majeure

The coronavirus pandemic, which covered a variety of countries with different health systems in terms of organization and development in 2020, brought to the fore not only the issues of predicting and treating mass infectious diseases, but also the problems of assessing the quality of both medical care and its effectiveness. Accordingly, building a quality management system in the healthcare sector as a whole is of paramount importance as well as the introduction of quality management in medical organizations in the new environment. In addition to solving the acute problems, which public health faced with in the fight against COVID-19, it is necessary to build long-term strategies for its functioning and development in order to avoid such force majeure in the future.

scholarly journals Benchmarking dalam Manajemen Sebuah Perpustakaan

2018 ◽  
Vol 2 (1) ◽  
pp. 23
Author(s):  
Eke Wince
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Management System ◽  
Theoretical Study ◽  
Quality Management System ◽  
Quality Of Services ◽  
Total Quality ◽  
Library Management ◽  
Library Development

This article is a theoretical study of the concept of benchmarking in library management to improve the quality of services and functions. The formulation of the problems raised is how the concept of benchmarking is and how its application to the existence and implementation of the functions of library institutions are. The method of writing in this article is to describe the concepts of benchmarking and then put the library activities on the concepts found. Benchmarking can and will be implemented in a library as a form of library development in a dynamic and sustainable way. Benchmarking done at this time tend to be external and functional. A library will apply benchmarking if its management system led to a total quality management system. It means that the empowerment of an organization's resources is developed maximally, professionally and proportionally. A library tends to benchmark, if it had a strategic planning to increase satisfaction both morally and materially.

scholarly journals artikel Pengaruh Penerapan Manajemen Mutu Terpadu ( TQM ) Dalam Meningkatkan Kepuasan Pelanggan.

2019 ◽  
Author(s):  
presti putri riwana ◽  
Rusdinal ◽  
Hade Afriansyah
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Quality Management System ◽  
Production Costs ◽  
Education Quality ◽  
Total Quality ◽  
Price Increases ◽  
Quality Of Products ◽  
Expected Increase

Integrated quality management system can not only be used in the world of education but companies must also use education quality management, so that the quality of the products they produce can be good and meet customer satisfaction. therefore each company will compete to show its quality. companies carry out integrated quality management because they want to fix every single mistake that happens even if it is so small that consumers of the company will feel satisfied Control the quality of products including fees and market share, the company's reputation, product accountability, international implications. Expected to perform quality repairs, among others: Repair reputation, increased volume, price increases, production costs can be minimized so that the expected increase in company earnings that are accompanied by the product expected by the customer on an ongoing base.Keyword: Total Quality Management (TQM), customer satisfaction

scholarly journals Implementasi Manajemen Mutu Terpadu dalam Meningkatkan Kualitas Pendidikan

2019 ◽  
Author(s):  
Fadilla Windryani ◽  
Rusdinal ◽  
Hade Afriansyah
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Quality Development ◽  
Total Quality ◽  
Better Than

Implementation of the Total Quality Management in the Learning Quality Management System in Educational Institutions. Total Quality Management is needed in institutions. To ensure the quality of an institutions, the institutions needs to pay attention better than before. Therefore the leaders of the organization must think about what efforts should be taken. Total Quality Management is one thing that really needs to be considered. It takes a lot of effort from organizational managers so that the quality of the organization really becomes a matter that is taken into account from the organization. The implementation of Total Quality Management in the field of education is also very important and cannot be abandoned by the principal as a main leader in his institution. To carry out Total Quality Management. the head master of the school don’t work o their own, but principals must work together with other parties, namely teams formed specifically to study the quality development in the school. The team must be chaired by an expert in t he field so that if there are problems it can be aeasily overcome. With the formation of the team, efforts to improve the quality of education can be immediately achieved by the school.

scholarly journals Empowerment as A Quality Improvement Human Resources Through The Implementation of Total Quality Management

2021 ◽  
Vol 6 (1) ◽  
pp. 41-60
Author(s):  
Muhammad Ikhsannudin ◽  
Poetri Leharia Pakpahan
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Educational Institutions ◽  
Narrative Form ◽  
Total Quality ◽  
The Times

This paper is a research that examines the empowerment of human resources through the application of total quality management at SMK Miftahul Huda Ngroto Grobogan that this school is always experiencing development and progress according to the times so it is interested to be researched. This type of research uses a qualitative approach, and data collection techniques are through observation and interviews. The research data were presented in a descriptive narrative form. Total quality management is a scientific field that refers to quality, which will improve the quality of human resources in educational institutions, both from educators and students. So as to create superior and competitive educational output. From the results of the research, SMK Miftahul Huda Ngroto Grobogan uses a planned sustainable management system with reference to the total quality management system standard as a basis for empowering human resources to improve quality, so that SMK Miftahul

scholarly journals Implementasi Total Quality Management dalam Pengelolaan Wakaf di Dompet Dhuafa

2012 ◽  
Vol 12 (1) ◽  
Author(s):  
Sudirman Hasan
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Process Improvement ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
Total Quality ◽  
Non Profit ◽  
Product Output

Abstract: The Implementation of Total Quality Management in Waqf Management of the Dompet Dhuafa. This article raises issues about the total quality management (TQM) in waqf management. TQM is a major issue in management, especially for large companies, in a framework to increase the quality of product output and to satisfy customers. TQM nowadays is not only adopted by profit oriented companies but also non-profit institutions. For example, the Dompet Dhuafa has achieved Quality Management System ISO 9001:2008 certification. This article concludes that the implementation of TQM in waqf management of the Dompet Dhuafa is relatively advanced since it gives serious attention to customers, both external dan internal. Similarly with process improvement and total involvement, Dompet Duafa  points to enthusiasm of planned and structured improvement as well as involving all elements of the organization comprehensively.Keywords: waqf, total quality management, waqf managementAbstrak: Implementasi Total Quality Management dalam Pengelolaan Wakaf  di Dompet Dhuafa. Tulisan ini mengangkat isu tentang total quality management (TQM) dalam pengelolaan wakaf. TQM merupakan salah satu terobosan manajemen yang umumnya dilakukan oleh perusahaan besar dalam rangka meningkatkan kualitas produk yang pada muaranya dapat memuaskan konsumen.  TQM tidak hanya diadopsi oleh lembaga-lembaga yang berorientasi pada keuntungan material (profit oriented) namun juga lembaga-lembaga yang berbasis non profit (non-profit oriented). Salah satunya adalah Dompet Dhuafa yang telah berhasil meraih sertifikat Sistem Manajemen Mutu ISO 9001:2008. Tulisan ini menyimpulkan bahwa Implementasi nilai TQM dalam pengelolaan wakaf di Dompet Dhuafa dapat dikatakan relatif maju karena perhatian lembaga ini kepada pelanggan, baik eksternal maupun internal, cukup bagus. Begitu pula dalam hal perbaikan proses dan keterlibatan total, Dompet Dhuafa menunjukkan semangat perbaikan yang terencana dan terstruktur serta melibatkan semua elemen organisasi secara komprehensif.Kata Kunci: wakaf, total quality management, manajemen wakafDOI: 10.15408/ajis.v12i1.983

Perubahan Budaya dan Tinjauan Islam terhadap Manajemen Mutu Terpadu Pendidikan Islam di Pondok Pesantren Daar El Manshur

2021 ◽  
Vol 3 (3) ◽  
pp. 319-341
Author(s):  
Ade Salamun ◽  
Maemunah Sa’diyah
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Cultural Change ◽  
Qualitative Method ◽  
Boarding School ◽  
Boarding Schools ◽  
Total Quality ◽  
Fully Integrated ◽  
Depth Interview

This study aims to provide an overview of the process of cultural change through total quality management in Islamic perspective carried out at Daar El Manshur Islamic Boarding School. The method of the study is qualitative method by using in-depth interview techniques with informants. This research was conducted at the Daar El Manshur Islamic Boarding School, Depok City, West Java. Data analysis was carried out using content analysis with the stages of reducing data, triangulating data, presenting data descriptively, and drawing conclusions/verification. The results showed that cultural change through total quality management at Daar El Manshur Islamic Boarding School was seen from 7 focuses. The focus of planning for Islamic boarding schools is still focused on current conditions. The focus of the organization is participatory by involving all individuals to improve the quality of education and to develop Islamic boarding schools. The focus of control is still in the form of monitoring and supervising each section based on the existing SOP. The focus of communication has been two-way communication. The focus of the decision is still reactive and not based on well planning even though decisions are made based on deliberation and consensus. The focus of functional management has not been fully integrated. The focus of quality management is still reactive because it is still in the stage of finding the best and most suitable method to be applied in Islamic boarding schools. Therefore, the process of cultural change at Daar El Manshur Islamic Boarding School has begun to occur.

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