scholarly journals Legal and Regulatory Compliance and Service Delivery in Semi-Autonomous County Government Entities of Kakamega County

2018 ◽  
Vol 6 (5) ◽  
Author(s):  
Christabell Murila Ashiono ◽  
Dr.Robert K.W. Egessa ◽  
Ms.Eglay Tuvulla Tsuma
Keyword(s):  
Corporate Governance ◽  
Service Delivery ◽  
Social Research ◽  
Simple Random Sampling ◽  
Target Population ◽  
Regulatory Compliance ◽  
Primary Data ◽  
County Government ◽  
Governance Systems ◽  
Governance Practices

Corporate governance is the system of rules, practices and processes by which a company is directed and controlled. Corporate governance essentially involves balancing the interests of a company's many stakeholders, such as shareholders, management, customers, suppliers, financiers, government and the community. It has been generally agreeable from many studies in the recent past that companies that have corporate governance systems in place also exhibit good performance which is actualized by the quality of service provided. This can only be fostered by following legal and regulatory practices by the companies. Thus, good corporate governance practices are increasingly being recognized as an important aspect of organizational success. This study sought to determine the effect of legal and regulatory compliance on service delivery in Semi-autonomous County Government entities of Kakamega County (SACGA). The study adopted a causal research design to determine the effect of corporate governance practices on service delivery in Semi-autonomous County Government Agencies. The target population was 478 derived from a sample frame two Semi-autonomous entities in Kakamega County through purposive sampling. Stratified simple random sampling was used to select respondents. A sample size of 30% drawn from the target population of the two entities was used in the study totaling to 143 producing a response of 128. Both Secondary and Primary data was collected using structured questionnaire and interview schedules. Validity was achieved through expert discussion while reliability of data was tested using Cronbach’s alpha resulting to Cronbach alpha of 0.756 which was above 0.7 threshold accepted in social research. Data analysis was done using Statistical Package for Social Sciences (SPSS) with the main analysis tools being frequencies, percentages, mean and Pearson product moment correlation coefficient and regression equation. Data was presented with use of tables. The study found out that there was a positive and significant relationship between legal and regulatory compliance (r=.529) on service delivery. The study concluded that legal and regulatory compliance contributes more to service delivery in SACGA.

An Assessment of Informal SMEs Governance Practices: A Case Study of SMEs in Harare CBD.

2021 ◽  
Vol 8 (4) ◽  
pp. 327-338
Author(s):  
Moses Chundu ◽  
Sarah Chimonyo ◽  
David Makwerere
Keyword(s):  
Corporate Governance ◽  
Information Dissemination ◽  
Target Population ◽  
General Information ◽  
Primary Data ◽  
Structured Interviews ◽  
Governance Practices ◽  
Medium Enterprise ◽  
Code Of Corporate Governance ◽  
The Impact

The study sought to assess the impact of implementing governance practices on the performance of Small and Medium Enterprise (SMEs) in the clothing sector operating in Harare’s CBD, Zimbabwe. Primary data was obtained mainly from structured interviews accompanied by questionnaires that sought to gather general information about the respondents. Face to face, verbal interviews were used to collect data during the study. The study made use of a sample that consisted of 100 respondents drawn from the target population using purposive sampling. The research study revealed that firms that implement corporate governance practices are more productive and perform well financially as compared to those that do not implement governance practices. The study also revealed that firms with corporate governance practices have better chances of surviving and acquiring funding for expansion and growth from banks and finance companies. The study concludes that governance practices impact the performance of SMEs operating in Harare’s CBD including their ability to introduce strategic changes. To encourage adoption of corporate governance practices by SMEs, government is encouraged to make the Code of Corporate Governance more relevant to SMEs as well as raising awareness through training and information dissemination.

scholarly journals ORGANIZATIONAL CULTURE AND STRUCTURE AS DETERMINANTS OF SERVICE DELIVERY IN THE COUNTY GOVERNMENT OF KITUI

2021 ◽  
Vol 6 (1) ◽  
pp. 73-88
Author(s):  
Japheth Mbiti ◽  
Sedina Misango
Keyword(s):  
Organizational Culture ◽  
Service Delivery ◽  
Organizational Structure ◽  
Cultural Practices ◽  
Good Governance ◽  
Simple Random Sampling ◽  
Early Years ◽  
Primary Data ◽  
County Government ◽  
Unique Contribution

Purpose: In early years of the 21st Century, Kenya started a journey of developing a new constitution which established the devolved system of government to improve on governance gaps. Since the introduction of devolution, County governments have introduced new organizational culture and structures which assist in service delivery. Consequent to this development, the objective of the study was to determine the influence of organizational culture and structure on service delivery in the County Government of Kitui and specific objectives of the study were to establish the influence of organizational culture and organizational structure on service delivery in the County Government of Kitui. Methodology: The study adopted a descriptive research design and made use of a sample size by use of both stratified random and simple random sampling methods to establish the study sample. For effective data collection, the study was based on primary data which was both qualitative and quantitative. The data was collected through questionnaires and analyzed using Statistical Package for Social Science (SPSS) version 22.The analysis involved descriptive and inferential statistics. Data was presented in form of frequency tables for easy interpretation. Regression analysis was employed to establish the relationship between the variables. Results: The study established that organizational structure and organizational culture have significant effect on the Kitui county residence service delivery. The study concludes that the County government has implemented the constitutional structure and adopted a beneficial culture which ensures good planning procedures for effective service delivery. Unique contribution to theory, practice and policy: The study recommends that the County management should embrace good governance and promote the available cultural practices and that the structure be made shorter to empower junior officers with more authority and responsibilities.

scholarly journals INFLUENCE OF VOTING IN ELECTIONS ON RESPONSIVE GOVERNANCE IN NAIROBI CITY COUNTY GOVERNMENT, KENYA

2021 ◽  
Vol 6 (1) ◽  
pp. 1-20
Author(s):  
Ndei Maina ◽  
Kepha Ombui ◽  
Mike Iravo
Keyword(s):  
Service Delivery ◽  
Local Governance ◽  
Secondary Data ◽  
Sampling Technique ◽  
Target Population ◽  
Primary Data ◽  
County Government ◽  
Descriptive Research ◽  
The Difference ◽  
Leader Performance

Purpose- This study focused on establishing the influence of voting in elections on responsive governance in Kenya. Its main objective was to establish the influence of voting in elections on responsive governance in Kenya. Methodology- Descriptive research design and positivism research philosophy were adopted. The study focused on a target population of 680 respondents from Eighty-five wards within Nairobi County, and data was collected from the following groups of respondents; Civil society representative, religious representative, ward administration representative, youth representative, women representative, the special interest group representative, a representative of the citizens’ anticipating county services and a representative of the old aged residents were targeted. A sample size of 139 respondents was determined though purposive sampling technique. Primary data was collected through questionnaires and secondary data through published materials. Data was analysed through SPSS and presented in tables. Hypothesis testing was done through the use of t-test. F test (ANOVA) was also conducted to ascertain the difference between groups on study variable. Findings- The study found that voting in elections has a positive and significant relationship with responsive governance. The study concluded that that citizen’s education influences their ability and decision to vote in leaders who are effective in service delivery. The study also concluded that incumbent leader performance influences achievement of county goals. Based on the study findings, the researcher recommends that there is need to establish, County, Sub-County and Ward Citizens Forums to enhance voter awareness of residents in local governance. The forums will specifically enable citizens to engage directly in the planning, policy making and monitoring of service delivery accorded to them. Originality/value – This paper fulfils an identified need in understanding how voting in elections can influence responsive governance. The study therefore recommends that all citizens should be empowered and given the rights to vote in their desired leader. Additionally, free and fair elections should be conducted to ensure that candidates with clear manifestos are elected.

scholarly journals Influence of corporate governance on performance of public universities in Kenya

2021 ◽  
Vol 10 (7) ◽  
pp. 116-128
Author(s):  
Peter Kariuki ◽  
Beatrice Elesani Ombaka ◽  
Paul Kiumbe Mburu
Keyword(s):  
Corporate Governance ◽  
Public Universities ◽  
Target Population ◽  
University Education ◽  
Primary Data ◽  
Policy Makers ◽  
Good Corporate Governance ◽  
Top Managers ◽  
Governance Practices ◽  
The University

This study aims to determine the influence of corporate governance on performance of Public Universities in Kenya. The study was anchored on social network theory. To achieve the objective, the study was based on a pragmatic philosophy and mixed research design with a target population of 234 University top managers. Primary data was collected using a 5 point Likert type questionnaire and an interview guide. Data was analyzed using descriptive and inferential statistics. Findings revealed that corporate governance had significantly statistical influence on performance of public universities in Kenya. This study concluded that adherence to good corporate governance practices are essential strategies Public Universities can use in their endeavour to improve on their performance. It is further recommended that University top managers should adhere to good corporate governance practices, specifically to management guidelines, allow for public participation and be transparent in their actions. Further, the results present important implications to University top managers, other corporate entities, policy makers, and stakeholders in the University education sector in Kenya and across the world.

Corporate governance and business ethics: Evidence from a sample of Algerian corporations

2020 ◽  
Vol 4 (1) ◽  
pp. 15-29
Author(s):  
Nour El Houda Yahiaoui ◽  
Abdelmadjid Ezzine
Keyword(s):  
Corporate Governance ◽  
Business Ethics ◽  
Structural Model ◽  
Structural Equations ◽  
Path Modeling ◽  
Senior Managers ◽  
Corporate Scandals ◽  
Governance Systems ◽  
Sustainable Value ◽  
Governance Practices

Corporate governance systems are developed to govern corporations, build trust and create sustainable value for all stakeholders. Paradoxically, in spite of massive efforts in developing governance systems, corporate scandals are persisting. Different studies have strongly recommended business ethics as a solution to this paradox. Thus, this study explores if business ethics supports corporate governance practices in a sample of Algerian corporations. The study used a mixed methodology; qualitative: since this subject is poorly addressed in the Algerian context that requires an exploratory study. Quantitative by developing a structural model demonstrating the relationship between business ethics and corporate governance, Data for the study were collected by means of a questionnaire distributed on an anonymous basis to corporations’ senior managers in Sidi Bel Abbes district. Treatment of collected data is done using two types of analysis: the structural equations modeling approach by using the PLS Path approach (PLS Path Modeling) and linear regression. The study finds out that business ethics leads to better levels of corporate governance and supports its practices; and the reason is mainly due to an implicit involuntary commitment to laws as a minimum required level of compliance, and that the protection of stakeholders’ rights are the most important corporate governance’s dimension affected by business ethics.

scholarly journals Empirical Assessment of Good Governance in the Public Sector of Malaysia

2019 ◽  
Author(s):  
Maizatul Akmar Khalid ◽  
Md. Mahmudul Alam ◽  
Jamaliah Said
Keyword(s):  
Public Sector ◽  
Good Governance ◽  
Primary Data ◽  
Policy Makers ◽  
The Public ◽  
Governance Systems ◽  
Governance Practices ◽  
The Status ◽  
Questionnaire Respondent ◽  
Service Groups

To improve the trust of citizens and delivery of services, employing good governance principles in the public sector is very crucial. Despite efforts to improve service delivery, criticisms and complains toward public services remain evident. This study aims to assess the status of good governance practices in the public sector of Malaysia. Primary data were collected from the responses of 109 department heads under 24 federal ministries to a survey questionnaire. Respondent perception of good governance practices was measured using a seven-point Likert scale and analyzed by descriptive statistics and path measurement modeling. Standard diagnostic tests were also conducted to check the reliability of the data and model. Results indicated that nine factors were significant in the measurement of good governance practices. However, very few people in the public sector of Malaysia practice fraud control, which is at the lowest intensity. Among the service groups, the engineer group practiced good governance at the highest level, whereas the health service group practiced good governance at the lowest level. Therefore, still there are scopes available to improve good governance systems to become more reliable and efficient public sector in Malaysia. Findings of the study will help policy makers improve the efficiency of the public sector of Malaysia and other countries.

scholarly journals Corporate municipal governance for effective and efficient public service delivery in South Africa

2014 ◽  
Vol 3 (4) ◽  
pp. 98-106 ◽  
Author(s):  
Paulin Mbecke
Keyword(s):  
South Africa ◽  
Corporate Governance ◽  
Service Delivery ◽  
Local Governments ◽  
Good Governance ◽  
Governance System ◽  
Municipal Governance ◽  
Governance Systems ◽  
Set Up ◽  
Code Of Corporate Governance

This research acknowledges the current service delivery chaos manifested through numerous protests justifying the weakness of the “Batho Pele” good governance principles to facilitate, improve and sustain service delivery by local governments. The success of corporate governance in corporate companies and state owned enterprises is recognised prompting suggestions that local governments should too adopt corporate governance principles or King III to be effective. The research reviews the King III and literature to ascertain the lack of research on corporate governance in local governments in South Africa. Considering the particular set-up of local governments, the research doubts the successful application of King III in local governments. Through critical research theory, the current service delivery crisis in local governments in South Africa is described. The success of corporate governance systems in the United Kingdom and Australian local governments justify the need for a separate corporate municipal governance system as a solution to the crisis. A specific change of legislation and corporate governance guidelines is necessary to address the uniqueness of local governments. Hence, corporate municipal governance should be compulsory and based on ten standardised good governance principles via a code of corporate governance and a corporate governance framework responding to specific prerequisites for success

scholarly journals People Centric Governance Model: Conceptualizing the Pillars of Significance

2016 ◽  
Author(s):  
Zaleha Othman ◽  
Rob Melville
Keyword(s):  
Corporate Governance ◽  
Governance Structure ◽  
Primary Data ◽  
Research Approach ◽  
Corporate Governance Structure ◽  
Grounded Theory Method ◽  
Governance Model ◽  
The People ◽  
Governance Practices

This article explores corporate governance issue from the perspective of peoples’ governance. Using qualitative research approach, specifically, a grounded theory method, the paper explores the role of the pillar of significance in corporate governance practices. Interview was used as primary data, although document was also analysed. Analysis of the data revealed people centric governance is essential. Findings suggest that there are several pillar of significance in the corporations that provide strength to the corporate governance practices. Emerging theory suggests that the core of corporate governance lies on the people rather that the structure. The finding is useful as it impacted governance problem in such a way that the findings provides information that would enhance governance effectiveness in corporations. This study unlocked the perception that corporate governance flaws relate with corporate governance structure. This article offers originality and new insights in understudy of governance concept that commonly relate with economic perspective.

THE EFFECTS OF CORPORATE GOVERNANCE ON PATRONAGE OF BANKING SERVICES IN NIGERIA

2012 ◽  
Vol 02 (05) ◽  
pp. 30-36
Author(s):  
T.A. NGEREBO-A ◽  
SWENEME YELLOWE
Keyword(s):  
Corporate Governance ◽  
Internal Control ◽  
Corporate Image ◽  
Primary Data ◽  
Chi Square ◽  
Banking Services ◽  
Analytical Technique ◽  
Long Run ◽  
Governance Practices ◽  
And Performance

The study was carried out to investigate banks’ corporate governance practices and how they affect service patronage, how corporate image influences patronage and performance of banks. The study focused on selected banks in Port Harcourt, Rivers State. A descriptive research design was used in the conduct of the research since it enables data required for the study to be obtained and interpretation to be based on the data obtained. Primary data formed the nucleus of the data used for the research. Data analysis was initially done using tables and simple percentages and hypotheses postulated were tested using the chi-square analytical technique. Based on the data collected, it was found that corporate governance has a significant influence on the patronage of banking services hence banks’ performance. Some of the recommendations made include; banks should enthrone good corporate governance practices to promote the patronage of banking services for long run profitability and should strive hard to put in place internal control mechanism that will promote customer loyalty and sustained patronage of services.

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