The ecosphere of online service delivery and its growing presence in automobile sector: an extended study of connected technology in Indian outlook

2021 ◽  
Vol 5 (1) ◽  
pp. 34
Author(s):  
Pramod Kumar Srivastava ◽  
Shailendra Kumar Srivastava ◽  
Pushpendu Rakshit ◽  
Yogender Kumar ◽  
Vishal Kumar
Keyword(s):  
Service Delivery ◽  
Online Service ◽  
Extended Study

The Status of Technology-Enhanced Education and Service Delivery in Rehabilitation Counselor Education

2015 ◽  
Vol 29 (3) ◽  
pp. 194-207 ◽  
Author(s):  
Gina R. Oswald ◽  
Mary J. Huber ◽  
Josephine F. Wilson ◽  
Jared Embree
Keyword(s):  
Service Delivery ◽  
Counselor Education ◽  
Online Service ◽  
Education Programs ◽  
Rehabilitation Counselor ◽  
Transferable Skills ◽  
Online Coursework ◽  
Rehabilitation Counselor Education ◽  
The Status ◽  
Technological Skills

Purpose:The purpose of this article is to discuss the upsurge of technology-enhanced rehabilitation education programs and telerehabilitation services, to provide examples of these advancements, and to discuss the implications of this technology for education and the field including the unique advantage to developing technological skills through participation in effective online coursework allowing rehabilitation graduates the requisite transferable skills for competent online service delivery.Method:The authors completed a thorough review of the available literature on online technology-enhanced education programs and online telerehabilitation services.Results:Rehabilitation counselor education and the delivery of rehabilitation services have capitalized on recent technological advancements and provide opportunities to reach students and consumers via the Internet.Conclusion:It is clear that technology-enhanced education and clinical services will have an expanding role in the future of rehabilitation counselor education and practice. There is a unique advantage for students to develop technological skills through participation in effective online coursework. The skills learned from completing online courses are transferable skills for competent online service delivery.

scholarly journals Promoting Information and Communication Technology in Online Service Delivery in Vietnam

2021 ◽  
Vol 1 (2) ◽  
Author(s):  
Thi Ngoc Mai NGUYEN ◽  
Ngoc Huong Quynh PHAM
Keyword(s):  
Service Delivery ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Public Service ◽  
Public Services ◽  
Personal Data ◽  
Online Service ◽  
Public Service Delivery ◽  
Information And Communication ◽  
The Government

Applying Information and Communication Technology (ICT) to public service deliverycontributes to transparency, accountability, and cost-saving to improve administrative efficiency. Thisapplication has become an inevitable trend for administrative reform worldwide. This paper examines thepolicy of promoting ICT in public service delivery and its implementation in Vietnam. Recently, theVietnamese government has created a thoroughly legal foundation to develop information infrastructurefor public service delivery. However, online public service delivery results are still lower than expected,and the online service index in Vietnam has just reached the average level of the world. Therefore, toencourage citizens to use online public services, the government should improve the personalidentification data system and promote propagating and popularize online public services. Thegovernment also should protect personal data and administrative system security to ensure organizationalsystem safety and efficiency.

scholarly journals The Extent to Which Universities Have Embraced Technology in Service Delivery: A Comparative Study of NUST (Zimbabwe) and University of Venda (RSA)

2019 ◽  
Vol 10 (4) ◽  
pp. 182-190
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyib
Keyword(s):  
Service Delivery ◽  
Comparative Study ◽  
Web 2.0 ◽  
Communication Technologies ◽  
Information Communication ◽  
Web Content ◽  
Online Service ◽  
Global Village ◽  
National University ◽  
The University

nformation Communication Technologies have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing Information Communication Technologies especially the internet, creating websites, making use of web 2.0 applications, that is, social networks and moving their services from manual based to electronic platforms. The study was comparative, looking extent to which the National University of Science and Technology (NUST) (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery. Universities have embraced ICTs in different levels, according to their capacity in terms of finances, human resources, institutional capacity and other variables. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some web 2.0 applications though not fully exploiting all the functions. Websites for both universities were carefully analysed and the results showed that online service delivery was growing yet in need of full implementation and use. It is therefore recommended that these universities adopt online service delivery to enhance and develop lives of the university community. Keywords: Information Communication Technology, Information society, Global village, Universities, e-learning.

scholarly journals Online Service Delivery in Survey Offices: Step towards e-Land Administration

2020 ◽  
Vol 20 (1) ◽  
pp. 67-74
Author(s):  
Susheel Dangol ◽  
Prakash Joshi ◽  
Tanka Prasad Dahal
Keyword(s):  
Service Delivery ◽  
Daily Activities ◽  
Digital Environment ◽  
Online Service ◽  
Land Administration ◽  
Land Information System ◽  
Almost All ◽  
Land Transactions ◽  
District Offices ◽  
Central Archive

Survey Offices established at the districts under Survey Department are supporting with cadastral survey and the updating the parcels according to the land transactions. Almost all of the district offices among 131 of such are conducting its daily activities in digital environment. At present all the district survey offices have their own server and individual desktop applications are running to conduct the daily activities. In the recent development, Survey Department has developed three tier client-server based system architecture where application and database server are managed in central server hosted in Government Integrated Data Centre and clients access these server to provide the service. This system has enabled to integrate all the cadastral data from district survey office to single central archive. “Nepal Land Information System (NeLIS)” for daily service delivery from the survey offices and “MeroKitta” to get online service facility from survey offices has been developed and implemented in few numbers of the survey offices and planned to replicate in further offices.

scholarly journals PELAYANAN KTP ELEKTRONIK DI MASA PANDEMI COVID-19 PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA BAUBAU

2021 ◽  
Vol 4 (1) ◽  
pp. 39
Author(s):  
Ahmad Farouq Mulku Zahari ◽  
Anis Ribcalia Septiana ◽  
Taslim Fait
Keyword(s):  
Service Delivery ◽  
Human Resources ◽  
Manufacturing Process ◽  
Public Services ◽  
Qualitative Approach ◽  
The Internet ◽  
Online Service ◽  
The Public ◽  
Civil Registration ◽  
Service Standards

The purpose of this research is to find out how the service for making electronic ID card during the Covid-19 pandemic at the Department of Population and Civil Registration of Baubau City, as well as what are the inhibiting and supporting factors in providing services to the community. This research uses a descriptive qualitative approach through literature studies. The results show that the Department of Population and Civil Registration of Baubau City has implemented public services according to service standards in making electronic ID card, where services are carried out online using the WhatsApp (WA) application via an Android phone, the public is also free of charge in the manufacturing process, providing facilities and adequate infrastructure in accordance with the Covid-19 health protocol, and placing competent officer to facilitate service delivery. The results of this study also reveal the factors that affect the service of making electronic ID cards at the Department of Population and Civil Registration of Baubau City, during the Covid-19 pandemic, namely: supporting factor where the tools available in providing services are adequate and the human resources competent in their field. Even though there are several technical obstacles, especially from the internet network, not all people have an Android phone and understand the mechanism of online service. 

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