scholarly journals Key success factors for social services organizations in Poland

Management ◽  
2015 ◽  
Vol 19 (2) ◽  
pp. 122-135
Author(s):  
Maria Kotas
Keyword(s):  
Social Services ◽  
Success Factors ◽  
Practical Knowledge ◽  
Theoretical Background ◽  
Organization Management ◽  
Social Service Organizations ◽  
Key Success Factors ◽  
Critical Success ◽  
Future Success ◽  
The Social

Summary The basic goal behind any action undertaken in an organization management is the will to achieve success. Key (or critical) success factors are the organization’s resources, competence and qualification that create its competitive advantage on a particular market at a given time, and are able to determine its possible future success. The aim of this article is the analysis of the discrepancies between the factual and perceived key success factors of the social service organizations. The results point to the management of social services organisations not possessing enough knowledge about the factors responsible for the success of the entities they manage. This signifies the need to equip the management of the social services organisations with a theoretical background and practical knowledge which will allow them to manage with the expected results.

scholarly journals Key success factors of social services organizations in the public sector

Management ◽  
2012 ◽  
Vol 16 (2) ◽  
pp. 231-255 ◽  
Author(s):  
Aldona Frączkiewicz-Wronka ◽  
Jacek Szołtysek ◽  
Maria Kotas
Keyword(s):  
Public Sector ◽  
Social Services ◽  
Success Factors ◽  
Average Score ◽  
Social Service Organizations ◽  
The Public ◽  
Key Success Factors ◽  
Interorganizational Cooperation ◽  
Critical Success ◽  
Future Success

AbstractKey success factors of social services organizations in the public sector The basic goal behind any action undertaken in an organization management is the will to achieve success. Key (or critical) success factors are the organization’s resources, competence and qualification that create its competitive advantage on a particular market at a given time, and are able to determine its possible future success. The aim of this article is to identify key success factors of the social service organizations in the public sector. The analysis of the overall evaluation of the distinct areas for an organization’s future success (calculated as the mean of each respondent’s rating of the items in the areas) demonstrated that, according to the respondents, staff competence is the most important (Table 14). This area’s mean rating amounted to 6.27 points in a seven-point scale. It should be stressed that the diversification of the items’ rating in the area was relatively low, with the standard deviation being 0.76 points. Such a value indicates that the respondents were rather unanimous in their evaluation of staff competence as of the utmost importance to an organization’s success. The items which weigh to an organization’s future success was rated very highly, at over 6 points, were service quality (mean: 6.07 points) and teamwork (mean: 6.07 points). Also the average score of funds accessibility amounted to 6 points. According to the respondents, the items of the least importance to an organization’s future success proved to be terms of employment (mean: 5.18 points) and interorganizational cooperation (mean: 5.66). However, it needs to be emphasis should be put on the fact that the respondents evaluated all the areas of the research as important, and the differences between the ratings of particular areas were relatively minor. Moreover, the diversification of these ratings might be described as little, as reflected in the values of standard variations that do not exceed 1 point, and in moderate values of range.

Students' Perceptions and Acceptance

2010 ◽  
Vol 1 (1) ◽  
pp. 76-90
Author(s):  
Yin-Leng Theng ◽  
Elaine Lew Yee Wen ◽  
Jimmy Chong Jeah Leong ◽  
Stanley See Boon Yeow ◽  
Ding Hong Yan
Keyword(s):  
Learning Environments ◽  
Success Factors ◽  
Instant Messaging ◽  
Collective Intelligence ◽  
Collective Learning ◽  
Participatory Culture ◽  
Critical Success ◽  
Socially Constructed ◽  
The Social ◽  
User Communities

In recent years, we witness the formation of social spaces in computers and networks where children, youths and young adults learn, play, socialize and participate in civic life. The question we want to ask is: if this participatory culture of user-generated content in which socially constructed and collective intelligence is to be harnessed, what are the critical success factors that determine the acceptance of this participatory culture in the learning environments? As an illustration, the paper describes two studies focused on tertiary students’ perceptions of acceptance of social tools such as Weblogs and instant messaging in facilitating collaborative and collective learning with the aim of tapping onto the collective intelligence of user communities. Congruent to other studies, findings from these two preliminary studies have shown that factors influencing the acceptance of social tools such as Weblogs and instant messaging for learning are dependent on learners’ perceptions of usefulness, followed by usability of the social tools. The paper concludes with design implications for socially constructed, learning environments.

Some Key Success Factors in Web-Based Corporate Training in Brazil

2010 ◽  
pp. 188-207
Author(s):  
Luiz Antonio Joia
Keyword(s):  
Goal Orientation ◽  
Success Factors ◽  
Corporate Training ◽  
Web Based ◽  
Critical Dimensions ◽  
Key Success Factors ◽  
Critical Success ◽  
Quantitative Data Analysis ◽  
Multiple Case

Brazilian companies are increasingly turning to web-based corporate training by virtue of the fact that they need to train their employees within tight budget constraints in a country of continental dimensions. However, most of these companies do not know what the critical success factors in these endeavors are. Therefore, this chapter seeks to investigate some key success factors associated with such digital enterprises. In order to achieve this, the multiple case study method is used, whereby two cases, both conducted within the same Brazilian company, leading to opposite outcomes – a success and a failure – are analyzed in depth. Accordingly, the two aforementioned cases are investigated by using quantitative data analysis based on bi- and multi-variate linear regressions, as well as t-tests. The conclusions were that “Goal Orientation”, “Source of Motivation”, and “Metacognitive Support” were the three critical dimensions in these two web-based corporate training programs under analysis.

Third Party Logistics

2011 ◽  
Vol 2 (4) ◽  
pp. 29-60 ◽  
Author(s):  
Omprakash K. Gupta ◽  
S. Samar Ali ◽  
Rameshwar Dubey
Keyword(s):  
Supply Chain ◽  
Success Factors ◽  
Third Party ◽  
Third Party Logistics ◽  
Growth Strategies ◽  
Chain Management ◽  
Key Success Factors ◽  
Critical Success ◽  
The World ◽  
Academic Professionals

Third party logistics (3PL) has been gaining importance in most places in the world. In India the implementation of 3PL practices has made its beginning and it is emerging as one of the fastest growing sectors. It is still a relatively new concept and not well understood among industry or academic professionals in India. This paper examines the Indian 3PL Supply Chain Management and practices with respect to the key success factors and growth strategies. After identifying the critical success factors SERVQUAL is applied to reveal the gap between their achievement and expectation. Respondents to the survey are categorized based on their rating of the key growth strategies on the basis of AHP.

scholarly journals Forces affecting one Lean Six Sigma adoption process

2014 ◽  
Vol 5 (3) ◽  
pp. 324-340 ◽  
Author(s):  
Marcus Assarlind ◽  
Lise Aaboen
Keyword(s):  
Six Sigma ◽  
Success Factors ◽  
Lean Six Sigma ◽  
Adoption Process ◽  
Content Type ◽  
The Past ◽  
Critical Success ◽  
Future Success ◽  
Manufacturing Company ◽  
Current Point

Purpose – The purpose of this paper is to identify forces (in the form of converters and inhibitors) of Lean Six Sigma adoption by studying the gradual adoption of Lean Six Sigma in a medium-sized Swedish manufacturing company. The paper suggests how the converters and inhibitors interact toward increased maturity of the adoption and, in this case, stagnation thereof. Design/methodology/approach – Thirteen interviews were recorded and analyzed to identify converters that were moving the process forward or backward, as well as inhibitors that caused it to linger. Findings – It was discovered that activities that had initially moved the process forward were not sufficient to move it beyond its current point. However, an increased knowledge of Lean Six Sigma throughout the organization now prevents the process from moving in the opposite direction. In this medium-sized Swedish manufacturing company, Lean Six Sigma becomes a framework for thought and communication during Lean work. Research limitations/implications – The study benefited from considering forces pushing the process forward as well as backward. Thus, the authors suggest that future studies will benefit from focusing beyond critical success factors that may at times are static in nature. As a limitation, for discussions about the past, the memories of interviewees, generally, may have a tendency to be biased. Originality/value – The paper contributes knowledge of Lean Six Sigma adoptions and how they may attain greater future success by reporting on difficulties and setbacks in the current gradual adoption process in a chosen company.

scholarly journals The application of supply chain analysis to the evaluation of the effectiveness of social service organizations

Management ◽  
2012 ◽  
Vol 16 (2) ◽  
pp. 199-216
Author(s):  
Jacek Szołtysek ◽  
Aldona Frączkiewicz - Wronka
Keyword(s):  
Supply Chain ◽  
Social Services ◽  
Social Service ◽  
Service Organizations ◽  
Single Chain ◽  
Social Service Organizations ◽  
Joint Management ◽  
Chain Analysis ◽  
The Social ◽  
Supply Chain Analysis

Abstract The application of supply chain analysis to the evaluation of the effectiveness of social service organizations The identification and analysis of value chains is a way to find the sources of an organization’s in-/efficiency, and an opportunity to explore how an organization is managed. Having in mind that an “organization network” is a form similar, in its functioning, to a separate organization, one may, using the value chain concept, investigate the management of local activity programmes, as of the networks they are. The researched partnerships introduced a management innovation, in that the social service provision organizations were brought together to form one chain. The researched organizations providing social services have introduced innovations in management that are supposed to unite organizations providing social services in a single chain. This kind of approach allows to obtain additional benefits, including the joint management of subjects composing the chain. In practice, it is also connected with sharing benefits between the participants in the chain, as well as replacing the elements of competition and suspicion with cooperation and trust. Delivering value to the beneficiary, under the provision of social services, is important not only from the point of view of humanity, but also in order to maximize the use of resources, usually insufficient to meet all the needs. The presented studies of supply chains of social services in Silesia showed, that some features of these newly created areas being subject of joint management, still crave for numerous improvements. What may help is logistics, in particular business logistics, having years of experience in the area of observation and active participation in the chain management. However, unconditional adaptation of these experiences is not possible due to the fact that developed methods are based on cost and maintenance compromises, which are insensitive to human needs when the service cost for the chain is not sufficiently profitable. Therefore, it is necessary to implement different methods of managing these chains, principles of which are described in the social logistics. The authors are convinced that combination of the efforts of the organizers of social services and experienced logistics professionals can bring a double benefit. In practical terms it may help to improve the delivery of services with no deterioration of their quality, and to increase the range of services (quantitative or qualitative) based on specific resources. In the epistemological dimension it may enable to develop rules to adapt the theory of logistics for the socially significant needs. Therefore, this paper can be considered as the beginning of the discussion in this regard.

scholarly journals Key Success Factors in Business Intelligence

2011 ◽  
Vol 1 (1) ◽  
Author(s):  
Szymon Adamala ◽  
Linus Cidrin
Keyword(s):  
Business Intelligence ◽  
Critical Success Factors ◽  
Success Factors ◽  
Primary Data ◽  
Key Success Factors ◽  
Strategic Vision ◽  
Critical Success ◽  
Clear Vision ◽  
The Subject ◽  
General Business

Business Intelligence can bring critical capabilities to an organization, but the implementation of such capabilities is often plagued with problems. Why is it that certain projects fail, while others succeed? The aim of this article is to identify the factors that are present in successful Business Intelligence projects and to organize them into a framework of critical success factors. A survey was conducted during the spring of 2011 to collect primary data on Business Intelligence projects. Findings confirm that Business Intelligence projects are wrestling with both technological and non-technological problems, but the non-technological problems are found to be harder to solve as well as more time consuming than their counterparts. The study also shows that critical success factors for Business Intelligence projects are different from success factors for Information Systems projects in general. Business Intelligences projects have critical success factors that are unique to the subject matter. Major differences can be found primarily among non-technological factors, such as the presence of a specific business need and a clear vision to guide the project. Success depends on types of project funding, the business value provided by each iteration in the project and the alignment of the project to a strategic vision for Business Intelligence at large. Furthermore, the study provides a framework for critical success factors that, explains sixty-one percent of variability of success for projects. Areas which should be given special attention include making sure that the Business Intelligence solution is built with the end users in mind, that the Business Intelligence solution is closely tied to the company’s strategic vision and that the project is properly scoped and prioritized to concentrate on the best opportunities first.

scholarly journals Critical Success Factors in Implementing Enterprise Resource Planning Systems for Sustainable Corporations

2019 ◽  
Vol 11 (23) ◽  
pp. 6785 ◽  
Author(s):  
Huang ◽  
Chiu ◽  
Chao ◽  
Arniati
Keyword(s):  
Sustainable Development ◽  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Resource Planning ◽  
Erp Systems ◽  
Erp System ◽  
Key Success Factors ◽  
Critical Success ◽  
Sustainable Value

More and more companies are significantly introducing enterprise resource planning (ERP) systems to secure enterprise resources for effective distribution and provide accurate data for sustainable development in enterprise. Recently, Type B laboratory has promoted the utilization of the corporation’s own sustainable developments of the business model philosophy to affect the society and to solve social and environmental issues. The form of organizations arising from this certification process is referred to as the B Corporation, and this represents the implementation and commitment to sustainable development. Thus, decision-makers of B Corporation who can utilize ERP system tools well can coordinate sustainable activities better. There is not enough literature at this stage to provide the key success factors of implementing the ERP system for the B Corporation in Taiwan. This study extensively reviews the literature and conducts a modified Delphi expert questionnaire survey to elucidate the critical success factors of B Corporations’ implementation of ERP systems. The research results can assist the sustainable value of B Corporation and contribute to the current literature of improving critical success factors. The limitation of this study is that it only represents the perspective of B Corporation in Taiwan. Second, this study is unable to encompass all key success factors (CSFs) pertaining to ERP systems.

Social-Media-Based Knowledge Sharing

2018 ◽  
Vol 14 (1) ◽  
pp. 19-29 ◽  
Author(s):  
Shouhong Wang ◽  
Hai Wang
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Social Context ◽  
Qualitative Analysis ◽  
Knowledge Sharing ◽  
Traditional Knowledge ◽  
Success Factors ◽  
Social Dimension ◽  
Key Success Factors ◽  
The Social

Social media continues to proliferate. This article presents a qualitative analysis of twelve cases of social-media-based knowledge sharing. The analysis reveals six categories of knowledge sharing in the social context. The analysis indicates that personalization of the organization entities and socialization of the participation on social media for knowledge sharing are two key success factors. The findings suggest that the social dimension, which has been absent from the traditional knowledge management models, broadens the scope of sustainable knowledge sharing practices in the digital society.

Some Key Success Factors in Web-Based Corporate Training in Brazil

2011 ◽  
pp. 211-232
Author(s):  
Antonio Joia Luiz ◽  
Figueiredo Costa Mário
Keyword(s):  
Goal Orientation ◽  
Success Factors ◽  
Corporate Training ◽  
Web Based ◽  
Critical Dimensions ◽  
Key Success Factors ◽  
Critical Success ◽  
Managerial Implications ◽  
Multiple Case

Brazilian companies are increasingly turning to Web-based corporate training by virtue of the fact that they need to train their employees within tight budget constraints in a country of continental dimensions. However, most of these companies do not know what the critical success factors in these endeavors are. Therefore, this article seeks to investigate some key success factors associated with such digital enterprises. In order to achieve this, the multiple case study method is used, whereby two cases, both conducted within the same Brazilian company, leading to opposite outcomes—a success and a failure—are analyzed in depth. The conclusions reached in this article were that goal orientation, source of motivation, and metacognitive support were the three critical dimensions in these two Web-based corporate training programs under analysis. Lastly, some managerial implications of these results are outlined.

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