scholarly journals The quality of medical services in primary healthcare centres in selected communes of the Lubelskie Voivodeship, as assessed by patients – preliminary reports

2015 ◽  
Vol 125 (4) ◽  
pp. 181-184
Author(s):  
Daria Przybylska ◽  
Piotr Przybylski ◽  
Bartłomiej Drop ◽  
Krzysztof Czarnocki ◽  
Wojciech Przybylski ◽  
...  
Keyword(s):  
Quality Assessment ◽  
Primary Healthcare ◽  
Management Strategy ◽  
Healthcare Services ◽  
Medical Services ◽  
Important Indicator ◽  
Level Of Satisfaction ◽  
Economic Trends ◽  
High Level

Abstract Introduction. Family medicine has a growing responsibility for the health of an individual, and therefore of society as a whole. Establishing an efficient primary healthcare system requires devising an appropriate management strategy. Surveying the quality assessment of medical services is an important element that influences the future shape of the development and management strategy in communes due to the dynamically changing demographic and economic trends, which are leaving their mark on the functioning of local communities. Aim. Evaluation of quality of medical services in primary healthcare centres in communes of Lubelskie Voivodeship. Material and methods. The anonymous survey was conducted among 60 patients benefitting from the medical services provided in healthcare centres in Niemce (Niemce Commune, Lublin District). An original questionnaire in the form of a poll was used to assess the quality of services provided in primary healthcare centres. Results. The results of surveys carried out among the patients of medical centres providing services in the field of primary healthcare (PHC) demonstrated the high level of satisfaction with the received services among the respondents. However, the accessibility of primary healthcare services outside the business hours of PHC centres and the functioning of prevention and health-education programmes need improvement. Conclusions. Based on the survey results we can conclude that the quality assessment of medical services provided by PHC centres, carried out through the ongoing monitoring of patients’ satisfaction, should be the most important indicator of changes in the management of primary healthcare.

scholarly journals A comparison of the levels of satisfaction with the medical services provided by primary healthcare centers in selected communes in Lubelskie Voivodeship

2016 ◽  
Vol 126 (1) ◽  
pp. 8-12
Author(s):  
Daria Przybylska ◽  
Piotr Przybylski ◽  
Bartłomiej Drop ◽  
Krzysztof Czarnocki ◽  
Wojciech Przybylski ◽  
...  
Keyword(s):  
Family Medicine ◽  
Primary Healthcare ◽  
The Elderly ◽  
Healthcare Services ◽  
Medical Services ◽  
Public Healthcare ◽  
Healthcare Facilities ◽  
Primary Type ◽  
Primary Healthcare Centers

Abstract Introduction. Family medicine remains the primary type of medical services in Poland and it is supposed to treat both individual patients and the society as a whole. Due to the growing commercialization of the health service, most primary healthcare centers have transformed into non-public healthcare facilities. The public ones (called SPZOZ in Polish) account only for a small fraction of the whole number of primary healthcare facilities. The quality of medical services provided by such facilities, as patients see it, remains one of the key elements determining the development of family medicine centers. Aim. The aim of this paper was to assess patient satisfaction levels regarding the healthcare services they received in two primary healthcare institutions, both of the NZOZ and SPZOZ type, in a small town located close to Lublin. Material and methods. An anonymous survey was filled out by 30 patients of both a public and non-public healthcare center located in Niemce (Niemce Commune, Lublin District). The quality of services was assessed using an original questionnaire in the form of a poll. Results. The results obtained indicate a clear relationship between one’s trust to the physician, diagnosis accuracy and visiting the particular center again, in order to continue the treatment. For older subjects, it was nurses’ kindness and politeness that was the most important. The elderly appreciated the kindness and politeness of the nurses in particular. No significant differences were found between the institutions in respect of the overall perception of satisfaction with services. In terms of infrastructure assessment, the majority of positive feedback was provided for NZOZ. Conclusions. The findings above suggest that it is essential to conduct surveys on a regular basis, in order to check patients’ assessment of the service quality in various institutons.

Comparative analysis of patient satisfaction with COVID-19 medical care provided in telemedicine center

2021 ◽  
pp. 73-77
Author(s):  
A. V. Starshinin ◽  
A. A. Tyazhelnikov ◽  
A. V. Pogonin ◽  
E. V. Kostenko
Keyword(s):  
Patient Satisfaction ◽  
Comparative Analysis ◽  
Statistical Analysis ◽  
Medical Care ◽  
Dynamic Assessment ◽  
Medical Services ◽  
Level Of Satisfaction ◽  
Time Periods ◽  
High Level

The article presents the results of a dynamic analysis of the satisfaction of patients diagnosed with CAVID‑19 with the quality of medical services provided remotely at the telemedicine centre in Moscow in 2020.Purpose of research. Conduct a dynamic assessment of patient satisfaction with the quality of remote medical services provided in different time periods.Material and methods. The results of an anonymous survey of 424 patients on the quality of remote medical services were dynamically evaluated. The first group (138) received medical care from 01.04 to 30.04, the second one (286) – from 01.06 to 30.06 of 2020 after the implementation of measures to improve them. Statistical analysis was performed using IBM SPSS Statistics 20.0.Results. When analysing the results, a high level of patient satisfaction was revealed, but there was a significant (p < 0.05) difference in the level of satisfaction between the groups. The factors of connection between telemedicine services and patient satisfaction were identified, which served as the basis for organizational measures.Conclusion. Providing medical services using telemedicine technologies can be considered as one of the most effective ways to provide medical care.

scholarly journals Farmer Preference to High Elevation Rice Technological Packages for Accelerating Technological Dissemination (A case Study in Humbang Hasundutan Regency)

Agro Ekonomi ◽  
2021 ◽  
Vol 32 (2) ◽  
Author(s):  
Setia Sari Girsang ◽  
Agung B Santosa ◽  
Tommy Purba ◽  
Deddy R Siagian ◽  
Khadijah E Ramija
Keyword(s):  
Low Cost ◽  
High Elevation ◽  
Primary Data ◽  
Survey Method ◽  
User Friendliness ◽  
Level Of Satisfaction ◽  
High Level ◽  
Level Of Importance

Accelerating the introduction of a new technological package is needed to increase the productivity of high elevation puddled rice in Humbang Hasundutan. The objectives of the study are to find out the perception of the existence of technological packages and farmers' preference for a new technological package. The study used a survey method with primary data gathered using questionnaires. The criteria of locations and respondents were used to obtain relevant respondents and data concerning their knowledge of high elevation puddled rice cultivation.  The collected data were processed by using Importance Performance Analysis in order to find out the level of Importance and Satisfaction of the indicators and the valued aspects in the technological package components. The results of the study showed that the socio-economic aspects had to be heeded in organizing the technological package. Indicators having a high level of importance and a low level of satisfaction consisted of production cost, quality of seeds, farmer groups empowerment, technology information institution, capital cost, agricultural tools and machines, pest control, sales price, irrigation canals, and farm roads. On the other hand, introducing new superior seeds, productivity attribute and planting age were important indicators for local farmers as to improve the quality of existing seeds. Farmers group expected that the technological package had a high level of productivity, better access to input, low cost, and good user-friendliness in its application.

scholarly journals Analysis of the Fluctuation of the Number of ISO 9001:2015 Certificates in the Republic of Croatia and Assessment of Satisfaction of Business Organisations Leadership with the Certificate

2020 ◽  
Vol 66 (4) ◽  
pp. 40-49
Author(s):  
Petar Vušković
Keyword(s):  
Global Economy ◽  
Empirical Studies ◽  
Quality Standard ◽  
Iso 9001 ◽  
Annual Fluctuation ◽  
Level Of Satisfaction ◽  
The World ◽  
The Republic ◽  
High Level

AbstractThe ISO 9001:2015 certificate of quality is nowadays the most renowned quality standard in the world. Standardised quality has become an imperative competitive advantage on the market for all serious business organisations. The fluctuation of the number of certificates of quality indicates to what extent companies are willing to ensure the quality of their products and services to customers and clients, and how fast the domestic market is standardised and integrated into the global economy. This paper presents the results of two empirical studies. The first one focused on the analysis of the fluctuation in the number of ISO 9001:2015 certificates in the period from 2008 to 2018, while the second aimed to determine the satisfaction of leadership with the certificate. The study has shown that, during the observed period, the number of certificates of quality in Croatia fluctuated between – 18% and +22% annually. At the annual level, a certain number of companies lose their certificates or opt for decertification. For that reason, a study of the leadership’s level of satisfaction with the ISO 9001:2015 certificate was conducted using a sample of 296 certified business organisations. The study has proven that the leadership showed a high level of satisfaction with the certificate of quality and that they appreciate business organisations with certificates of quality. It demonstrates that the quality management certification has a bright future regardless of the annual fluctuation of the number of certificates.

PSYCHOLOGICAL WELL-BEING OF THE DYAD OF PARTNERS WITH DISABILITIES

2019 ◽  
Vol 7 ◽  
pp. 133
Author(s):  
Natalya Shipova ◽  
Ulyana Sevastyanova
Keyword(s):  
Quality Of Life ◽  
Close Relationships ◽  
Well Being ◽  
Structured Interview ◽  
Subjective Well Being ◽  
Psychological Well Being ◽  
Level Of Satisfaction ◽  
The Social ◽  
High Level

The relevance of the scientific problem and the scientific novelty are due to the social demand of society for studying problems related to the subjective well-being of people with disabilities. The focus of our attention is the psychological well-being of dyads in close relationships (romantic or marital). The aim of the study is to analyze the psychological well-being in a dyad of partners who are in close relationships. The article analyzes the characteristics inherent in close relations of couples in which one of the partners has a disability. Using the Scale of Adaptation and Cohesion (FACES-3)), the levels of adaptation and cohesion of the dyads were revealed. Methods Quality of life Enjoyment and Satisfaction Questionnaire examines quality of life and subjective well-being, assesses the degree of subjective satisfaction with emotional and social spheres, health, activity in free time. Particularly analyzed data of a semi-structured interview. Empirically revealed differences in the understanding of their own close relationships depending on the health status of the partner. Dyads, including partners with disabilities, demonstrate a high level of satisfaction, average cohesion values, partial balance. The study is complex, and now there is a clear prospect for its continuation.  

scholarly journals Assessment of quality of educational services of the university

2020 ◽  
pp. 117-123
Author(s):  
A. S. Basyuk ◽  
R. V. Antipenko
Keyword(s):  
Educational Services ◽  
Quality Of Education ◽  
Research And Innovation ◽  
Innovation Activities ◽  
Level Of Satisfaction ◽  
Level Of Training ◽  
Main Components ◽  
High Level ◽  
The University

The article assesses the quality of educational services of the University on the example of fgbou VO “KubSTU”. The concepts of quality of education and educational services are considered, which determine the main components of quality of education, consisting of four parameters: the object of receiving services, the subject of providing services, the process of providing services, the degree of customer satisfaction. Based on these components, the analysis of the quality of education “Kuban state University”, in which was investigated the following categories: number of students enrolled in the University, average grade of students enrolled in College on a budget, the number of educational programs, quality workforce, research and innovation activities, the level of satisfaction of employers with graduates. Based on the analysis of the main indicators characterizing the quality of educational services, it is concluded that quality management in “KubSTU” is effective and provides a high level of training of graduates, and to achieve modern quality of educational services of the University it is necessary to improve the quality system of education at all levels of management of higher education institutions.

scholarly journals Development of domestic tourism in the context of a pandemic

2021 ◽  
Vol 128 ◽  
pp. 01004
Author(s):  
E.G. Efimova ◽  
N.A. Levochkina ◽  
B.E. Khabibullina
Keyword(s):  
Quality Of Life ◽  
Life Expectancy ◽  
State Level ◽  
Well Being ◽  
Tourism Industry ◽  
The State ◽  
Important Indicator ◽  
Domestic Tourism ◽  
High Level

Preserving the health of the population occupies a special place at the legislative level, in the socio-economic strategies for the development of regions and the country as a whole. The preservation of human health depends not only on one’s own desire to preserve it, including the current state of the state and the development of the country’s tourism industry. Recreation and recreation for modern people, who mainly live in cities and megacities characterized by a high level of pollution due to the intensity of economic activity, are of particular importance for maintaining health and life expectancy. An increase in people’s life expectancy is considered at the state level as an important indicator of people’s well-being, improving the level and quality of life. Russia has created unique conditions and opportunities for the development of domestic tourism, which, with reasonable organization, investments, including the creation of public-private partnerships, and improving the efficiency of services provided, allow us to carry out our activities in the field of preserving and maintaining public health, increasing the duration and quality of life. Domestic Russian tourism can be considered as the basis for the socio-economic development of territories at any level, as well as as an industry whose contribution to the country’s GDP can be significant.

scholarly journals El software libre en la enseñanza: Aplicación en los Ciclos Formativos de Grado Superior = Free Software in Learning: Application in Higher Education Training Cycles

2017 ◽  
Vol 1 (3) ◽  
pp. 12
Author(s):  
Jorge Pablo Díaz Velilla ◽  
Daniel Ferrández Vega ◽  
Carlos Morón Fernández ◽  
Pablo Saiz Martín
Keyword(s):  
New Technologies ◽  
Computer Applications ◽  
Free Software ◽  
Level Of Satisfaction ◽  
El Alto ◽  
Nuevas Tecnologías ◽  
Professional Field ◽  
Digital Competencies ◽  
High Level

ResumenEn la actualidad, la comunidad educativa se ve obligada cada vez más a emplear herramientas informáticas que permitan mejorar la calidad de sus clases, entrando en la vanguardia de las nuevas tecnologías de forma que se presenten clases más llamativas y flexibles, recurriendo a una inmediata aplicación práctica y transmitiendo de forma eficiente las competencias digitales que establece el currículo de cada etapa. En este trabajo, se muestran algunas de las herramientas englobadas dentro de la comunidad del software libre, que no presentan coste alguno y que han sido empleadas con éxito en el Ciclo Formativo de Grado Superior de Eficiencia Energética y Energía Solar Térmica. Además, tras realizar una encuesta se puede apreciar el alto grado de satisfacción del alumnado para con estas herramientas informáticas, lo cual hace pensar en su posible aplicación a nivel universitario y profesional.AbstractNowadays, the educational community is increasingly made to use computer applications which allows for improve the quality of their classes, coming into the vanguard of the new technologies to present more attractive and flexible classes, turning to an immediate practical application and efficiently transmitting the digital competencies established by the curriculum of each stage. In this work, it shown some of the computer applications included within the free software community, that do not present any cost and has been successfully used in the Higher Degree Training Cycle of Energy Efficiency and Thermal Solar Energy. In addition, after carried out a survey can be appreciated the high level of satisfaction of the students who use these programs, which suggests their possible application at university and professional field.

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