scholarly journals THE EFFICIENCY OF ACTIVITIES OF PUBLIC COUNCIL IN THE AUTHORITIES OF THE EXECUTIVE AUTHORITY

2019 ◽  
pp. 125-128
Author(s):  
O. O. Vinnytskyi
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Quality Of Services ◽  
Systematic Analysis ◽  
Effective Work ◽  
The Public ◽  
Stage Of Development ◽  
Executive Authority ◽  
Current Stage

The current stage of development of Ukrainian statehood is characterized by increased attention to the issues of increasing the efficiency of the functioning of the public administration system. And this is natural because the direct link between the efficiency of the public sector and the effectiveness of the national economy of the state as a whole leads to the search and introduction of new approaches and technologies, continuous improvement of the quality of services provided to the population and satisfaction with the results of the activity of executive authorities and local self-government. The public sector, which participates in the formation and implementation of state policy, is no exception. It is the effective work of public councils with executive authorities that will increase the level of interaction between executive authorities and civil society. In this article, the author outlines the factors of effectiveness of the work of public councils in executive bodies, namely: the development and introduction of common standards and forms of cooperation between the public and the public administration; development of nation-wide mechanisms for the functioning of public councils in executive bodies; systematization and generalization of decisions of public councils in executive bodies; systematic analysis of the activities of public councils and their results for public discussion; introduction of standards for public reception offices. The author determines that the effectiveness of public councils in executive bodies is determined by assessing the effectiveness of activities under which the author proposes to understand the process of determining the quality of the subject’s activity, which is aimed at achieving the goals and tasks assigned to him, in accordance with the established competence, which allows obtaining information for further correction of his work. It is emphasized that the effectiveness of the activities of public councils in executive bodies depends on: creation of transparent and qualitatively formulated goals of work; development of a plan of activity aimed at achieving the goals that are the basis of the activities of public councils in executive bodies; performance of the adopted plan of activity; evaluation of achieved results; Adjusting the activities of the public council at executive bodies; creating new goals for future activities.

scholarly journals e-services for the farmers

2012 ◽  
pp. 11-19
Author(s):  
András Cseh
Keyword(s):  
Public Administration ◽  
Quality Of Services ◽  
Agricultural Producers ◽  
The Public ◽  
Essential Change ◽  
The Reformation ◽  
On Line ◽  
Use Of The Internet ◽  
Electronic Administration

Nowadays the different IT tools and use of the internet have appeared almost in every sectors of the economy, so it may give several benefits and help to the agricultural producers. In this article I give a brief overview about e-government and its’ opportunities, then I give a short description of a few important governmental and specialized administration on-line services which are provided to the farmers. According to many experts using of informatics may cause essential change in the operation of the administration because of the fact that the electronic administration may evolve. Generally speaking, today the egovernment services are already an indispensable device to the reformation of the public administration, the modification of services which suits to people's demands and the creation of the more adaptable, clearer public administration. The electronicdocuments are free from formal errors which is either important for clients or offices. The cases can be arranged even from home in 24 hours of the day. The spread and success of the use of electronic services depend not only on the quality of services, but the IT readiness of the target audience is also very important factor. Unfortunately the affect of e-gap is bigger in case of the farmers.

Understanding Expectations, Perceptions and Satisfaction Levels of Customers of Military Engineer Services in India

2010 ◽  
Vol 2 (3) ◽  
pp. 53-73 ◽  
Author(s):  
Anand Parkash Bansal ◽  
Vishnuprasad Nagadevara
Keyword(s):  
Structural Change ◽  
Public Sector ◽  
Public Perception ◽  
Demographic Characteristics ◽  
Quality Of Services ◽  
The Public ◽  
Military Engineer ◽  
Infrastructure Provision ◽  
And Performance

Customer satisfaction and client orientation concepts are needed in all service providing organisations, including those engaged in construction and infrastructure provision within the public sector where the public perception about their services is at its lowest. This study measures the expectations and perceptions of various service elements among clients of Military Engineer Services (MES) in India. Customers’ survey mode was used to measure the expectations, perception, importance and satisfaction. The perceived quality of services provided by this department was measured with SERVQUAL instrument on selected attributes using the Gap approach for identifying priorities. Additionally, this study also examines the influence of demographic characteristics of clients on expectations and perceptions of the clients. The results can be used by similar organisations for cultural and structural change to increase accountability and performance, in which the results indicate that the three most important dimensions in the order of importance among the clients of MES are tangibles, responsiveness and reliability.

scholarly journals Innovative Technologies for the Public Administration Transformation

2021 ◽  
Vol 39 (5) ◽  
Author(s):  
Valeriy Dovhan ◽  
Nataliia Hrushchynska ◽  
Olha Kudrina ◽  
Victoria Bozhkova ◽  
Tetiana Zaporozhets ◽  
...  
Keyword(s):  
Information Technology ◽  
Public Administration ◽  
Modern Society ◽  
Economic Conditions ◽  
Quality Of Services ◽  
Innovative Technologies ◽  
The Public ◽  
The Impact ◽  
Transformation Processes

The purpose of this article is to analyze the processes of transformation of public administration systems through the use of innovative technologies to meet the needs of modern society and reduce the monopoly on management by the state authorities. From the standpoint of the inevitable impact dictated by current socio-economic conditions, the transformation processes are analyzed from the standpoint of economic expediency.The issues of the impact of innovative processes in the field of information technology on the traditional processes of public administration are considered. The prerequisites leading to the need for public administration transformation are described, and the main concepts and directions of this transformation are indicated.As a proposed innovative transformation technology, tools for digitalization of public administration are described, aimed at improving the quality of services provided, harmonizing relationships between public administration entities, as well as aimed at optimizing and redistributing powers from state to municipal authorities.

FINANCIAL MANAGEMENT IN THE PUBLIC SECTOR

2021 ◽  
Vol 1 (1) ◽  
pp. 71-76
Author(s):  
L. V. GUSAROVA ◽  
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Russian Federation ◽  
Financial Management ◽  
The Public ◽  
Foreign Experience ◽  
The Russian Federation

The article substantiates the relevance of implementing the principles of financial management in the public sector. Based on the analysis of foreign experience, the mechanisms for monitoring and evaluating the quality of financial management of public administration bodies and chief administrators of budget funds are revealed. The expediency of introducing a risk-based methodology in the management of budget resources of the Russian Federation is revealed.

Personnel Policy in the Public Sector of the Russian Federation

2016 ◽  
Vol 5 (3) ◽  
pp. 4-8
Author(s):  
Гарнов ◽  
Andrey Garnov ◽  
Топчий ◽  
V. Topchiy
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Russian Federation ◽  
Great Role ◽  
Personnel Policy ◽  
The Public ◽  
Effective System ◽  
The Russian Federation ◽  
Resource Capacity

In the context of globalization, the efficient use of intellectual and human resource capacity takes one of the key positions, as the quality of the performed functions depends on it. The creation of an effective system of public administration is the foundation of dynamic and all-round development of the state. Personnel policy plays a great role in the process of public administration, since it sets a general course on the formation of the requirements to public servants.

New forms of institutions as a means of public sector transformation of Russia

10.12737/583 ◽  
2013 ◽  
Vol 1 (2) ◽  
pp. 11-17 ◽  
Author(s):  
Басовский ◽  
Leonid Basovskiy ◽  
Панин ◽  
Vladimir Panin
Keyword(s):  
Public Sector ◽  
Theory Of The Firm ◽  
Economic Behavior ◽  
Quality Of Services ◽  
Pricing Policy ◽  
Neoclassical Theory ◽  
The Public ◽  
State And Local Government ◽  
State And Local

Changing forms of state and local government agencies led to the transformation of the public sector. Economic independence of institutions changed their economic behavior. The study revealed that the economic goals of institutions are growth and profit. The economic behavior of institutions can be described in terms of managerial models of firms. Approximate the behavior of institutions in the markets can be produced using the neoclassical theory of the firm. To achieve its goals of the institution may use planning based on marginal approach. Using the theory of the firm predicts the behavior of institutions. Using the theory of the firm predicts the behavior of institutions. Establishments can use for achievement of the purposes planning on the basis of marginal approach. This suggests an increase in the variety of services and changes in pricing policy. Pricing policy will focus on the demand of consumers and rising prices. It is necessary to expect increase in norms of work of the personnel that can be interfaced to decrease in quality of services.

scholarly journals Where There Is a Way, There Is No Will! The Dichotomy between State Capacity and Quality of Public Spending in Brazil and Spain

2018 ◽  
Vol 8 (4) ◽  
pp. 137
Author(s):  
Marco Aurelio Marques Ferreira ◽  
Carmen Pineda Nebot ◽  
Daiane Medeiros Roque Ferreira
Keyword(s):  
Human Development ◽  
Public Administration ◽  
Local Governments ◽  
Public Spending ◽  
Quality Of Services ◽  
Relationship Patterns ◽  
The Public ◽  
Public Managers ◽  
The Relationship

The analytical basis of this work relies on the disclosure of the relationship patterns between budgetary capacity and human development, providing the argument that sometimes “where there is a way, there is no will”. The argument provided is that the budgetary capacity can be either spoiled by the quality of public administration, by lack commitment or even by money displacement. Thus, we mean that sometimes the public managers, especially the mayors, may fail to convert a satisfactory budget conditions in public product and services aligned to contribute to human development. The purpose of this study is to investigate these dimensions regarding local governments of Brazil and Spain, considering the advantages of the differences and similarities between these countries on many issues. Among the main findings a curious fact has been observed, many municipalities with a great budgetary capacity show low quality of services and products provided to the citizens.  The results highlighted several factors, which affect the relationship between municipal budget and human development. These factors could be considered by policymakers to build more equitable resource redistribution policies and to improve the quality of public spending in local government.

scholarly journals EUROPEAN IMPROVEMENT MODEL FOR CAF PUBLIC SECTOR ORGANIZATIONS – EXPERIENCE OF PILOT IMPLEMENTATION IN RUSSIA

2020 ◽  
Author(s):  
Маркварт Эмиль ◽  
◽  
Маслов Дмитрий ◽  
Лаврова Татьяна ◽  
◽  
...  
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Local Governments ◽  
Control Function ◽  
Performance Measurement System ◽  
Self Assessment ◽  
The Public ◽  
Public Sector Organizations ◽  
Pilot Implementation

The need for a full-fledged performance measurement system in field of quality of the public administration in Russia remains on the agenda in the light of strategic initiatives for the development of the country. The existing approaches to quality assessment, based on ranking and rating, perform a control function, but do not give government bodies at various levels, local governments, public sector organizations the necessary tools to improve performance. In this regard, in recent years, Russia has been in search of models, methods of increasing efficiency and improving the quality of activities of state and municipal authorities and public sec-tor organizations. The article is devoted to one of the modern models of quality management in the field of public administration – the European model for improving the activities of public sector organizations through the self-assessment – the Common Assessment Framework (CAF model) and the possibilities of its application in Russia. The article was prepared as part of the research of the state assignment of the RANEPA.

Sign in / Sign up

Export Citation Format

Share Document