scholarly journals The formation of economic and marketing prospects for the development of the market of information services

2021 ◽  
Vol 6 (13 (114)) ◽  
pp. 6-16
Author(s):  
Petro Pererva ◽  
Stanislav Nazarenko ◽  
Ruslana Maistro ◽  
Taras Danko ◽  
Maya Doronina ◽  
...  

This paper investigates the current state and prospects of the development of the European IT services market. A detailed analysis of the economic indicators of the IT market in European countries has been conducted. Marketing characteristics of the external market of IT services were considered, in whose formation a leading role belongs to export deliveries. It has been determined that the capacity of the international segment of the IT services market in most European countries increases by an average of 20 % annually, and the share of IT technologies exports in the overall export structure exceeds 8 %. The forecast of changes in the internal market of IT technologies in the post-Soviet countries was analyzed. Based on the results, it was concluded that in the future the capacity of the domestic IT services market could increase and, in 2024, in particular in Ukraine, would exceed the volume of USD 2 billion. The results of studying the level of prices for IT services in the post-Soviet countries suggest that they mainly correspond to the prices for similar services in different groups of European countries (with different material capabilities). That means that for IT service consumers in countries with a low standard of living, price characteristics are not an obstacle to obtaining the highest quality services from domestic or foreign suppliers. The role and importance of personnel support of the information industry, which is key in the formation and development of the IT services market, have been determined. It has been proven that specialists who attained IT education mostly work according to the skills and competencies obtained, which distinguishes them favorably from specialists in other fields. Despite the tendencies of a certain outflow of specialists outside the countries with a low living level, the number of IT specialists is growing progressively in their economies. In many ways, these trends are facilitated by an increase in the number of graduates from specialized educational institutions.

Author(s):  
Mousa Abdoh ◽  
Nael Salman

Healthcare service costs are rising all over the world. That is mainly due to the lack of healthcare professionals and IT services.  Cloud computing is an emerging trend that provides a robust infrastructure that enables delivering low-cost services over the internet. In this paper, we conducted an analytical study on the e-health services in Palestine to investigate the current state-of-art and examine all challenges and opportunities to benefit from this technology. Collected data has been analyzed and the results revealed that there is a clear gap between the IT service models provided by Palestinian healthcare service provider, and the potential models based on latest IT trends; mainly, cloud computing. 


2019 ◽  
Vol 7 (2) ◽  
pp. 15-20
Author(s):  
Mousa Abdoh ◽  
Nael Salman

Healthcare service costs are rising all over the world. That is mainly due to the lack of healthcare professionals and IT services.  Cloud computing is an emerging trend that provides a robust infrastructure that enables delivering low-cost services over the internet. In this paper, we conducted an analytical study on the e-health services in Palestine to investigate the current state-of-art and examine all challenges and opportunities to benefit from this technology. Collected data has been analyzed and the results revealed that there is a clear gap between the IT service models provided by Palestinian healthcare service provider, and the potential models based on latest IT trends; mainly, cloud computing. 


2021 ◽  
Vol 5 (520) ◽  
pp. 295-301
Author(s):  
I. P. Tymchenko ◽  
◽  
A. I. Koziatynska ◽  

Information technologies are developing very rapidly themselves and are also developing the world. At present, the IT industry attracts specialists in various industries, «opens the door» to large international companies, makes it possible to create your own business. However, in order to become an experienced IT specialist and achieve your goals in this sphere, you first need to be trained. Thus, the sector of educational institutions in the sphere of information technology in Ukraine is quite saturated. There are both higher educational institutions of this direction, as well as special courses and schools of narrow profile for training of IT specialists. Educational institutions that can ensure the process of providing IT education online in view of the pandemic have a particularly advantageous situation today. Therefore, a study of assessing the competitiveness of companies in the IT education sector is an urgent problem. The article is aimed at improving the methodological instrumentarium for assessing the competitiveness of enterprises in the sphere of information services and modifying the algorithm for assessing the competitiveness of the enterprise on the basis of the introduction of the hierarchy analysis method of T. Saaty to determine the competitiveness criteria, which will allow to assess the preemptiveness of the criteria, one over one. As a result of the study, the need for practical use of methodological instrumentarium for assessing the competitiveness of enterprises in the sphere of information services is established. An authors’ own list of criteria for assessing competitiveness has been formed, taking into account the peculiarities of the activities of enterprises in this area. The competitiveness assessment process is proposed to be carried out by means of two methods: TOPSIS and VIKOR, in order to exclude possible miscalculations in the formation of the list of alternatives, and to coordinate the results of the assessment by introducing a concordation coefficient. Prospects for further research in this direction are the solution of the problem of forming a qualitative list of criteria, in particular, their ranking and constant adaptation to changes in the external environment, as well as issues related to a set of alternatives according to the scenario approach, which will allow optimizing the processes of strategic management of enterprises in the sphere of IT services that are most dependent on changes in the market.


2016 ◽  
Vol 4 (6(SE)) ◽  
pp. 14-19
Author(s):  
Stella Mary

Palayamkottai is one of the most important cities of Tamil Nadu. It is also called as oxford of south India. Palayamkottai is names as oxford of south India because of its educational Institutions. Many Educational Institutions were started in Palayamkottai during the periods of English. Many Christian Missionaries from European countries came over here and started many Educational Institutions to promote the standard of living of the people. Sarah Tucker Higher Secondary School was started with a vision of the women Education. It is premier Christian Institution in Palayamkottai. It was started in the year 1858.This paper analyses the historical aspects of the Sarah Tucker Higher Secondary School.


Author(s):  
Kurt A. Hafner ◽  
Jörn Kleinert

AbstractMulti-unit firms have productivity advantages over competitors because of their use of a non-rival asset—firm-specific knowledge—in several units. Using knowledge-intensive services leads to economies of scope in production by multi-unit firms. Such headquarter are usually supplied by parent companies and serve to link different firm units. Headquarter services are difficult to quantify in statistics or surveys, except when they cross-borders and the exchange of services between MNEs and their offshore subsidiaries becomes apparent. This study therefore focuses on IT service imports to explain productivity differences among foreign affiliates of multinational firms in Germany. The authors base the analysis on the population of foreign multinational firms active in Germany and analyze what effect the import of IT services has on their productivity. They find that IT headquarter service flows have significant impacts on foreign affiliates’ productivity in general and US affiliates in particular. As the average IT-service flows (per firm and partner) from parent countries are significantly higher for US affiliates than non-US affiliates, they conclude that the import of IT services from the parent-company is a source of the productivity advantages of US affiliates in Germany.


Information ◽  
2021 ◽  
Vol 12 (3) ◽  
pp. 111
Author(s):  
João Serrano ◽  
João Faustino ◽  
Daniel Adriano ◽  
Rúben Pereira ◽  
Miguel Mira da Silva

Information technology (IT) service management is considered a collection of frameworks that support organizations managing services. The implementation of these kinds of frameworks is constantly increasing in the IT service provider domain. The main objective is to define and manage IT services through its life cycle. However, from observing the literature, scarcely any research exists describing the main concepts of ITSM. Many organizations still struggle in several contexts in this domain, mainly during implementation. This research aims to develop a reference study detailing the main concepts related with ITSM. Thus, a systematic literature review is performed. In total, 47 articles were selected from top journals and conferences. The benefits, challenges, opportunities, and practices for ITSM implementation were extracted, critically analysed, and then discussed.


Author(s):  
Debolina Dutta ◽  
Prem Mirchandani ◽  
K. P. Anasha

The Indian IT/ITeS industry is a significant contributor to India’s GDP and has had an impressive growth trajectory. However, it continues to be plagued with talent shortages, managing employee satisfaction, growth aspirations and reducing attrition. COVID-19 has presented an unprecedented opportunity for IT service organisations to transform the established paradigm of working. The industry has been exploring non-linear growth models that address the talent demand-supply gap. With skilled talent shortage continuing to limit the industry growth, non-linear initiatives of growth are urgently required. We propose a model of ‘Internal Gig’ worker (I-GIG) for the IT services industry. The new I-GIG workforce would be providing non-linear outcomes without increasing costs significantly. We also argue that this model would be motivational for employees who opt for it, with commensurate reward motivations to engage them. Additionally, this model would enable the workanywhere, anytime and leverage talent availability on a global scale.


2021 ◽  
pp. 204388691987054
Author(s):  
Karthikeyan Chandran ◽  
Madhuchhanda Das Aundhe

This case study documents the challenges faced by Iota Consultancy Services, an IT Service organization, as it simultaneously developed and deployed an IT Services Management software product for one of its premier clients, The Clementon Company. A leading market research firm, The Clementon Company had its footprints across the globe. Its recent acquisition of several smaller research agencies had created a complex IT landscape, in terms of the technologies adopted and the processes followed. In Iota Consultancy Services’ 10-year-old history, this engagement with The Clementon Company was a significant milestone, consisting of two parts—(1) Streamlining and standardizing The Clementon Company’s IT processes and (2) maintaining The Clementon Company’s organization-wide IT infrastructure. Iota Consultancy Services began this crucial assignment with an initial study to identify a product for the The Clementon Company’s IT department. Iota Consultancy Services, a rapidly growing player in the sector, had indigenously developed a few IT products, as well. It had an IT Services Management product called Helpdesk Management. Being the sole service provider for maintaining The Clementon Company’s entire IT infrastructure, Iota Consultancy Services felt that Helpdesk Management could be deployed as a single tool across the organization. However, until now, Helpdesk Management had never been deployed as a comprehensive IT Services Management product for any organization. This meant that Iota Consultancy Services needed to simultaneously enhance its Helpdesk Management tool by developing new features, and also deploy it for The Clementon Company. This was Iota Consultancy Services’ chance to earn a reputation as a successful product company, which would result in increased revenue. However, if things did not go well, Iota Consultancy Services could lose face forever. Iota Consultancy Services’ dilemma was whether it should propose Helpdesk Management as a tool for The Clementon Company, or not. At this juncture, everything depended on whether Iota Consultancy Services could successfully customize the Helpdesk Management tool to suit The Clementon Company’s requirements.


2013 ◽  
Vol 7 (2-3) ◽  
pp. 133-137
Author(s):  
Danka Moravčíková ◽  
Izabela Adamičková ◽  
Peter Bielik

Agricultural education and training in the former Czechoslovakia has traditionally focused on fostering the position of cooperatives and state farms. The destruction of socialist agriculture and the reduction of commuting opportunities in the urban space during the transition have resulted in the handicapped socio-economic position of the Slovak countryside and its population. The role of education and training in fostering agribusiness growth and rural development could therefore become a crucial strategy. The aim of this article is to analyse the current state of education and training for agribusiness and for rural development in Slovakia using the methods of literature research and document analysis. The article interprets general trends in the development of adult education in Slovakia during the transition period. The main priorities and perspectives formulated in the national strategy for education in agriculture (for the period 2007-2013) are discussed in the mentioned context. With a focus on the leading role of the Slovak University of Agriculture in Nitra, the paper assesses the current status of formal and further agricultural education and training offered in academic and other educational institutions. The paper concludes by discussing implications, recommendations and challenges for developing education and training initiatives for agribusiness and rural development.


Author(s):  
Olga V. Krasnikova ◽  
Valeria V. Katunova ◽  
Elena D. Bozhkova

The review examines the problem of psychological health of pedagogues in Russian educational organisations – schools, colleges, universities, boarding schools. The analysed and structured modern literature data on psychological studies of pedagogues' health in various educational institutions of Russia noted their specificity and similarities. The work will raise the issue of the importance of monitoring the current state of pedagogues; such indicators of psychological ill health as emotional burnout, mental maladjustment, depersonalisation are considered. There has been a steady growth and disappointing dynamics of an increase in the number of pedagogues experiencing professional burnout. The options for providing psychological support to pedagogues of schools and universities were considered (individual and group trainings; self-reflection sessions; study of special literature); the result of approbation of the psychological assistance programme was evaluated. Possible prospects for the development of the Medical University of Nizhny Novgorod in the context of the problems of preserving and developing the psychological health of a pedagogue are noted. It has been established that the targeted use of a complex of psychological measures that preserve and develop the health of pedagogic workers not only affects the state of the participants in the educational process, but also guarantees the effectiveness of their activities, thereby determining the success of the education system as a whole.


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