scholarly journals Assessment of building maintenance projects success factors in Lagos, Nigeria

2017 ◽  
Vol 1 (1) ◽  
pp. 29-38
Author(s):  
Olatunji Abiodun Abisuga ◽  
Abel Olayinka Ogungbemi ◽  
Akinwumi Abodunrin Akinpelu ◽  
Olalekan Shamsideen Oshodi
Keyword(s):  
Quantitative Research ◽  
Critical Success Factors ◽  
Success Factors ◽  
Poor Quality ◽  
Research Approach ◽  
Communication Management ◽  
Project Assessment ◽  
Planning And Control ◽  
Building Maintenance ◽  
Critical Success

Building maintenance projects have been characterized by poor quality delivery, which leads to client dissatisfaction. The maintenance contractor’s personnel evolve around the uncertainties that surrounds maintenance decisions, which makes the success of a maintenance project dicey. Hence, this study seeks to identify critical success factors that determine the performance outcome of building maintenance projects in Lagos State, Nigeria. A quantitative  research approach was adopted for the study using questionnaires and interviews for data collection. Mean score, ANOVA, and factor analysis was employed for the analysis of the data collected. The findings of the study indicate that the eighteen identified factors can be grouped under six critical success factors named team integration and knowledge transfer, project learning and maintenance methodology, stakeholders’ early project assessment, planning and control, information and communication management within project stakeholders,and quality and risks control. The effective management of these factors will improve building maintenance project’s outcomes in Nigeria

Critical success factors for Polish agricultural distributors

2019 ◽  
Vol 121 (7) ◽  
pp. 1565-1578 ◽  
Author(s):  
Piotr Korneta
Keyword(s):  
Market Share ◽  
Mixed Methods Research ◽  
Food Systems ◽  
Critical Success Factors ◽  
Success Factors ◽  
Research Approach ◽  
External Financing ◽  
Content Type ◽  
Critical Success ◽  
Accounts Payable

PurposeThe purpose of this paper is to identify critical success factors (CSF) and to examine their influence on the performance of Polish agricultural distributors operating within local agro-food systems.Design/methodology/approachA mixed methods research approach comprising eight in-depth expert interviews and regression analysis of unbalanced panel data based upon a sample of 22 of the most significant Polish agricultural distributors over the period 2006−2016 is applied.FindingsThe following CSF have been identified and confirmed empirically: market share, gross margins (GM), high accounts payable levels, low assets maintenance, sound historical results and the use of external financing. Additionally, the regression model, based on stated variables, has been estimated. The highest regression coefficient values of GM, market share and accounts payable appear to play key roles in enhancing these companies’ performance.Research limitations/implicationsFirst, only Polish agricultural distribution companies with the market share exceeding 80 percent are considered. Second, not all of the identified CSF have been empirically tested, but only CSF filtered out by industry experts as the most important.Practical implicationsThe proposed set of CSF can be directly implemented by agricultural distributors in order to focus on critical areas and therefore improve their performance.Originality/valueThe first set of CSF for agricultural distributors is identified, empirically tested and presented. Furthermore, the significance of the proposed CSF has been econometrically measured.

Critical success factors of an effective repairs and maintenance service for social housing in the UK

Facilities ◽  
2014 ◽  
Vol 32 (5/6) ◽  
pp. 226-240 ◽  
Author(s):  
Matthew Tucker ◽  
Martin Turley ◽  
Sam Holgate
Keyword(s):  
Social Housing ◽  
Quantitative Research ◽  
Critical Success Factors ◽  
Success Factors ◽  
Content Type ◽  
Quantitative Research Methods ◽  
Service Levels ◽  
Critical Success ◽  
Maintenance Service ◽  
The Uk

Purpose – The purpose of this paper is to investigate the critical success factors of an effective repairs service by initially identifying what the important considerations are. Design/methodology/approach – Using quantitative research methods the study then examines how important each of the factors is considered from the perspective of those responsible for such services in the Northwest of England, the level of implementation throughout the region is also examined. Findings – Respondents felt that all 11 factors are perceived as “very” important but only nine are “always” implemented within their place of work. Sustainability and innovation are identified as the two factors that are least critical. It can also be said that although important and well implemented, the in-house skills factor does not appear to be considered as critical in comparison to the other factors. Originality/value – The UK housing sector is under an enormous amount of pressure to meet the needs of a growing population in extremely uncertain financial conditions. Social housing is a potential solution but providers are currently contending with reduced budgets and cuts to staffing levels together with an expectation that service levels will be maintained and value for money maximised. Repairs and maintenance of their stock is at the forefront of their challenge to meet these expectations and it is therefore vital that the service they provide is effective.

Critical Success Factors for Low Cost Housing Building Maintenance Organization

2015 ◽  
Vol 74 (2) ◽  
Author(s):  
Shubashini Ganisen ◽  
A. Hakim Mohammed ◽  
L. Jawahr Nesan ◽  
Gunavathy Kanniyapan
Keyword(s):  
Workforce Development ◽  
Critical Success Factors ◽  
Success Factors ◽  
New Technologies ◽  
Low Cost ◽  
Building Maintenance ◽  
Critical Success ◽  
Long Duration ◽  
Efficient Performance ◽  
Building Operation

Building services are the elements within a building which supports the fundamental operation of a building. Efficient performance of building services able to facilitate and avoid an unnecessary aggravations to the end users. Thus, the role of building services maintenance (BSM) organization is vital during the building operation phase in order to be responsible for overall performance of the building and its services. However, in recent years the maintenance performance provided by BSM organization is lack on many aspects. In Malaysia, the performance provided by BSM organization especially in low cost flats are considered to be poor. Hence, this paper focuses on identifing the BSM problems, the cause and consequently identify critical success factors (CSFs) to be applied by the BSM organization to overcome those problems. Reviews on literatures, questionnaire survey and interview were conducted to collect the valuable data for the study. The data obtained was analyzed using frequency, mean, standard deviation and content analysis. The findings indicatethat the common BSM problems occur in low cost flats are refuse disposal, rain water disposal and fire fighting system. While, lack of expertise, long duration taken and limited numbers of staffs are among the factors identified as the causes of those problems. 10 CSF namely  clear goals and objectives, workforce development and training, effetive monitoring and feedback, project team competence, dedicated resources, management planning, taking account past experience, good interdepartmental communication, education on new technologies and clients expectations are identified to solve the challanges facing by the maintenace organization which causes various BSM problems. The 10CSF identified based on the opinion given by 24 interviewees from various Local Authorities. A low cost flat managed by Kuala Lumpur City Hall located at Cheras was used as case study. This study expected to help respective parties to overcome the BSM problems in the low cost flats.

scholarly journals Critical Success Factors in Customer Relationship Management Strategy in the Local Government Authorities in Zimbabwe

2019 ◽  
Vol 11 (4) ◽  
pp. 99
Author(s):  
Douglas Chiguvi ◽  
Ruramayi Tadu ◽  
Zenzo Dube
Keyword(s):  
Local Government ◽  
Customer Relationship Management ◽  
Management Strategy ◽  
Critical Success Factors ◽  
Success Factors ◽  
Statistical Tests ◽  
Relationship Management ◽  
Customer Relationship ◽  
Research Approach ◽  
Critical Success

The aim of the study was to identify critical success factors in customer relationship management strategy success in the local government authorities in Zimbabwe. A thorough abridgment of the literature was conducted, mainly to understand the nature and structure of local government authorities in Zimbabwe as well as to identify critical success factors in CRM strategy success. A Meta-analysis methodology was employed and explanatory research approach was adopted by means of a survey strategy. 197 questionnaires have been collected from twenty-one local government authorities in Zimbabwe. The findings of the study revealed that all of the ten critical success factors are significant and positively linked to CRM strategy success. Furthermore, the statistical tests show that success and failure of CRM strategy success are highly dependent on four major critical success factors including Implementation Approach, Change Management, Metrics and Implementation Strategy. However, process design and Buy-in Approach and Adoption have low significance impact in CRM strategy success in local government authorities in Zimbabwe. The results of the data analysis led to the creation of a framework which outlines the critical success factors in CRM strategy success in local government authorities in Zimbabwe and the CRM implementation Index which need to be followed before implementing the CRM strategy. This study has clearly indicated that customer relationship management forms a powerful strategy that local government authorities should apply to manage long-term relationships with their key stakeholders.

E-Learning Critical Success Factors from the Experience of Distance Learners of a Business Faculty in a Malaysian Public University

2021 ◽  
Vol 8 (3) ◽  
pp. 419-431
Author(s):  
Muhamad Khalil Omar ◽  
Mohamad Fahimi Ahmad ◽  
Rusalbiah Che Mamat ◽  
Nizar Kusyrina Ngadi
Keyword(s):  
Quantitative Research ◽  
Critical Success Factors ◽  
Success Factors ◽  
Student Perception ◽  
Human Resources Management ◽  
Business Management ◽  
Learning Program ◽  
Critical Success ◽  
Office Management ◽  
E Learning

The motivation behind this investigation is to distinguish the Critical Success Factors of e-learning from the student perception in e-PJJ Program (distance learning programme) in Faculty of Business Management Universiti Teknologi MARA. The study depended on the quantitative research technique. The questionnaire was disseminated among e-PJJ student conveniently in Faculty Business Management. There are six courses involved, 1) BBA (Hons) Operation Management, 2) BBA (Hons) Marketing, BBA (Hons) Finance, 3) BBA (Hons) Human Resources Management, 4) BBA (Hons) International Business and 5) Bachelor in Office Management (Hons). The measure of investigation are factors that impact the achievement components of e-learning program in Faculty of Business Management.

Unterstützung für erfolgreiche Bauprojekte*/Support of successful construction projects – Combining planning and control in construction projects

2019 ◽  
Vol 109 (04) ◽  
pp. 270-274
Author(s):  
C. Kloß ◽  
M. Tawalbeh ◽  
S. Schultz
Keyword(s):  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Functional Model ◽  
Construction Sites ◽  
Planning And Control ◽  
Critical Success ◽  
Planning Processes ◽  
And Control

Der Bau von Gebäuden setzt permanente Wechselwirkungen zwischen den initialen Planungsaktivitäten und den späteren Steuerungsmaßnahmen voraus. Diese Rückkopplung wird oftmals unterschätzt. Zur Steigerung der Transparenz von Informationen und aktuellen Entwicklungen auf der Baustelle wird ein mobiles, softwaregestütztes Funktionsmuster entwickelt. Dieses orientiert sich an Erfolgsfaktoren von Bauprojekten und unterstützt die Projektstakeholder orts- sowie zeitunabhängig.   The construction of buildings involves permanent interdependencies between initial planning processes and subsequent control activities. These circumstances are often underestimated. To make information and current developments on construction sites more transparent, a mobile functional model has been developed, based on critical success factors of factory construction projects. Moreover, it supports project stakeholders regardless of time and place.

scholarly journals Critical Success Factors for Fundraising in Non-Profit Organisations: An Emerging Market Perspective

2021 ◽  
pp. 1-21
Author(s):  
Baba Sayutia ◽  
Livingstone Divine Caesar
Keyword(s):  
Quantitative Research ◽  
Critical Success Factors ◽  
Success Factors ◽  
Emerging Market ◽  
Economic Conditions ◽  
Non Profit ◽  
Internal Resources ◽  
Critical Success ◽  
Organisational Strategy ◽  
Market Perspective

Abstract Non-profit organisations (NPOs) are key players in the socio-economic development of nations. This is evident in their proliferation at the local, national and international levels. Despite their increasing number, NPOs are confronted with diverse challenges which hinder their sustainability. This paper highlights some of the challenges confronting NPOs especially in the area of fundraising from an emerging market perspective. It examines some critical factors that drive success in fundraising among NPOs. Using a quantitative research design, a survey was sent to 200 randomly sampled participants with 130 responses received and the data analysed using Exploratory Factor Analysis and regression analysis. It emerged that having proper structures, coupled with credibility and accountability was critical to successful fundraising among NPOs in emerging markets. Also, NPOs need to carefully address a complex mix of external and internal issues to successfully raise funds for their operations. Prevailing economic conditions stood out as a key determinant of fundraising success. The study also revealed that the giving motive of fund givers was very important in affecting the relationships between economic conditions, internal resources of the entities, organisational strategy and success in fundraising. Keywords: Non-profit organisations, emerging market, fundraising, critical success factors, accountability, economic conditions.

scholarly journals APPLICATION OF MULTI-CRITERIA DECISION MAKING PROCESS TO DETERMINE CRITICAL SUCCESS FACTORS FOR PROCUREMENT OF CAPITAL PROJECTS UNDER PUBLIC-PRIVATE PARTNERSHIPS

2011 ◽  
Vol 3 (2) ◽  
Author(s):  
Christian Tabi Amponsah
Keyword(s):  
Decision Making ◽  
Critical Success Factors ◽  
Success Factors ◽  
Public Private Partnerships ◽  
Decision Making Process ◽  
Multi Criteria Decision Making ◽  
Capital Projects ◽  
Planning And Control ◽  
Critical Success ◽  
Environmental Controls

<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span>Investigation about project success has attracted the interest of many researches and practitioners. Determining the critical success factors for procurement of capital projects is a contemporary phenomenon. This paper presents the outcome of an investigation into the critical success factors in Public-Private-Partnerships (P-P-P) for procurement of capital projects using the multi-criteria decision making process. Drawing from the results of responses to a survey of 705 experts involved in P-P-P projects worldwide, the paper presents the critical success factors (CSF) from a list of 47 factors, identified as contributing to the successful delivery of capital projects. The study revealed that owner satisfaction with the delivered project, adherence to schedules/budget/quality/ safety/environmental controls, and appropriate funding mechanisms were predictable factors while lack of legal encumbrances, clearly defined project mission and adequate planning and control techniques were less commonly expected factors.</span></p><p class="MsoNormal" style="margin: 0in 0in 0pt;"><span>http://dx.doi.org/10.13033/ijahp.v3i2.121<br /></span></p>

scholarly journals Critical success factors of a business tourism destination: Supply side analysis

2017 ◽  
Vol 17 (1) ◽  
Author(s):  
Milandrie Marais ◽  
Engelina Du Plessis ◽  
Melville Saayman
Keyword(s):  
South Africa ◽  
Critical Success Factors ◽  
Success Factors ◽  
Tourism Industry ◽  
Research Approach ◽  
Key Success Factors ◽  
Critical Success ◽  
Tourism Sector ◽  
Managerial Implications ◽  
Value Add

Orientation: Globally, destinations offer various products and services to visitors featuring different attributes and characteristics, making each destination unique. The critical success factors (CSFs) of each of these destinations may differ, making the management process more complex.Research purpose: The purpose of this research was to identify the CSFs for business tourism destinations in South Africa from a supply viewpoint.Motivation for the study: Because of the importance of CSFs, many previous studies have attempted to identify such factors within the tourism industry, but few concentrated on business tourism, especially in South Africa, leaving a gap in terms of knowledge. By means of identifying and understanding what these factors are for South Africa, the country could further develop its tourism sector, which could result in its being more competitive as a destination.Research design, approach and method: To achieve this goal, a qualitative research approach was followed by interviewing seven key business tourism coordinators in South Africa, to determine the key success factors of the business. The data gathered were transcribed and analysed using Creswell’s six steps in data analysis and interpretation.Main findings: Finances, human resources, product and customer-related aspects were identified as the CSFs for business tourism in South Africa.Practical/managerial implications: Educating the market and marketing value add-ons were identified as important for enhancing and making business tourism in South Africa more competitive.Contribution/value-add: The results could guide managers in the implementation of effective key success factors in an effort to mitigate management problems in a very competitive sector.

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