scholarly journals Business Intelligence and Analytics: Paving way for Operational Excellence in Indian Banks

2016 ◽  
Vol 3 (1) ◽  
Author(s):  
Rekha Mishra
Keyword(s):  
Business Intelligence ◽  
Banking Industry ◽  
Banking System ◽  
Decision Makers ◽  
Case Study Analysis ◽  
Major Transformation ◽  
Indian Banks ◽  
Operational Excellence

<em>India’s banking industry is undergoing through a phase of major transformation, with entry of more players in an already competitive environment and as a result one common theme being seen across banks in India is increased adoption of business intelligence (BI) and analytics to drive their overall profitability. Can Business Intelligence and analytics assist in resolving some of the issues faced by modern day banks in India? This study explored Business Intelligence and Analytics application in Indian Banks using focused interviews, press release, bank website review and case study analysis. The study found tools and technologies being used and various areas of BI application in banks. It also found the areas in need of improvement, issues and challenges faced by Indian Banks in their BI and analytics implementation agenda. It is hoped that this study will serve as a knowledge base about BI and analytics in Indian bank and would assist managers, decision makers and researcher in making better informed decision. The study also provides the scope for further research in the role of Business Intelligence and Analytics in Indian Banking system.</em>

scholarly journals Adaptations in traditional courtyard houses in Baghdad, Iraq

2017 ◽  
Vol 35 (4) ◽  
pp. 348-363 ◽  
Author(s):  
Rand H.M. Agha ◽  
John M. Kamara
Keyword(s):  
Design Methodology ◽  
Full Range ◽  
Physical Structure ◽  
Structured Interviews ◽  
Content Type ◽  
Case Study Analysis ◽  
Physical Spaces ◽  
Adaptation Model

Purpose The purpose of this paper is to investigate the adaptations that have been made to traditional courtyard houses (TCHs) in Baghdad, Iraq. The aim is to develop an understanding of various factors in the adaptation of these buildings to suit contemporary lifestyles, which will contribute to the wider field of building adaptability. Design/methodology/approach Empirical evidence was collected through case studies of 12 TCHs in the Al-Kadhimiya area of Baghdad, which involved a physical survey of buildings and semi-structured interviews with 24 occupants. Findings Case study analysis show that building adaptability involves both a change to physical spaces and also to lifestyles; with the latter being more likely when there are limitations in how much change can be made to the physical structure. Research limitations/implications The focus of this research is mainly on users’ adaptation of spaces and therefore does not consider the full range of stakeholders involved in the adaptation process. The findings also only apply to the cases considered and may not be applicable to other house types or locations. Originality/value Studies on building adaptability mostly focus on the ease of change to the building fabric, although the role of users is acknowledged. This study provides insights into the complexity and variety of changes that users can make, which are influenced by lifestyles and driven by the need for comfort. These insights are represented in an adaptation model, which can serve as a basis for further research.

Size does matter – span of control in hospitals

2017 ◽  
Vol 31 (2) ◽  
pp. 192-206 ◽  
Author(s):  
Christina Holm-Petersen ◽  
Sussanne Østergaard ◽  
Per Bo Noergaard Andersen
Keyword(s):  
Design Methodology ◽  
Hospital Staff ◽  
Leadership Capacity ◽  
Decision Makers ◽  
Span Of Control ◽  
Content Type ◽  
Frontline Leaders ◽  
Practical Implications

Purpose Centralization, mergers and cost reductions have generally led to increasing levels of span of control (SOC), and thus potentially to lower leadership capacity. The purpose of this paper is to explore how a large SOC impacts hospital staff and their leaders. Design/methodology/approach The study is based on a qualitative explorative case study of three large inpatient wards. Findings The study finds that the nursing staff and their frontline leaders experience challenges in regard to visibility and role of the leader, e.g., in creating overview, coordination, setting-up clear goals, following up and being in touch. However, large wards also provide flexibility and development possibilities. Practical implications The authors discuss the implications of these findings for decision makers in deciding future SOC and for future SOC research. Originality/value Only few studies have qualitatively explored the consequences of large SOC in hospitals.

Advocacy for The Mentally Impaired Elderly: A Case Study Analysis

1989 ◽  
Vol 14 (4) ◽  
pp. 353-376 ◽  
Author(s):  
Jeanie Kayser-Jones ◽  
Marshall B. Kapp
Keyword(s):  
Nursing Home ◽  
Nursing Home Residents ◽  
Self Advocacy ◽  
State Laws ◽  
Case Study Analysis ◽  
Appropriate Treatment ◽  
Mentally Impaired ◽  
And Training

The authors present a case study to illustrate how a mentally impaired but socially intact nursing home resident, who had no one to act as an advocate for her, was denied appropriate treatment for an acute illness which ultimately resulted in her death. The case raises important questions about advocacy for the mentally-impaired, acutely-ill institutionalized patient. This Article explores the role of the advocate, how advocates are selected, what qualities and talents they should possess, and what responsibilities should be assigned to them. The authors suggest that nursing home residents should be encouraged to engage in self-advocacy to the greatest extent possible. The competent elderly should be urged to name their preferred advocates. Individuals who serve in advocacy roles should be advised to seek information regarding the patient's wishes from those who know the patient well. Furthermore, there is a need for quality education and training of those who serve in advocacy roles on behalf of nursing home residents, and state laws need to specify the responsibilities of persons who serve as advocates.

Framing the role of higher education in sustainable development: a case study analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Suzanna Elmassah ◽  
Marwa Biltagy ◽  
Doaa Gamal
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Educational Leaders ◽  
Primary Data ◽  
Study Analysis ◽  
Structured Interviews ◽  
Content Type ◽  
Case Study Analysis

Purpose Higher education institutions (HEIs) should play a fundamental role in achieving the international 2030 sustainable development (SD) agenda. Quality education is the fourth of the sustainable development goals (SDGs), and one of the targets related to this is to ensure that by 2030 all learners acquire the knowledge and skills needed to promote SD. Therefore, the SDGs provide a motive for HEIs to integrate SD concepts into their day-to-day practices. This study aims to introduce a framework for HEIs’ sustainable development assessment. Such a framework guides HEIs and educational leaders to support their countries’ commitments to achieving the SDGs. Design/methodology/approach This paper presents the results of a case study analysis of the role and successful techniques of HEIs in achieving SD in three countries, namely, Germany, Japan and Egypt. Primary data was collected by semi-structured interviews with three Cairo University officials, while secondary data was collected by reviewing the universities' official websites, reports, publications and related papers. This study introduces a novel framework for HEIs' SD analysis and assessment, which guides HEIs and educational leaders to support SD to fulfill their countries' commitments to achieving the SDGs. This framework is based on the following five categories: strategic direction and institutional working practices, supporting students, supporting university staff competencies, supporting society's stakeholders and networking and sustainable campus. Consideration is given to the potential role of HEIs to support SD in each of these areas. Findings Cairo University could learn from the novel and pioneer practices of the Leuphana University of Lüneburg, and the University of Tokyo to fill in the gaps it has in different roles. It can also put more effort into adopting the suggested higher education programs of Egypt's Vision 2030. Research limitations/implications This paper is limited to a case analysis comparing three countries, Germany, Japan and Egypt. Second, this study has not considered school education, which is equally essential in countries' SD. Practical implications HEIs can use the framework and the findings in this paper to evaluate their current roles in supporting SD, identify the gaps and take actions accordingly to address their weaknesses. Originality/value The paper compares three universities, one in each of the case study countries. It draws conclusions that identify ways in which the paper's framework and findings can guide SD practice in HEIs internationally, especially those in the developing world.

scholarly journals The impact of the IS on the effectiveness of the sales funnel management as a part of CRM in an automotive company

2016 ◽  
Vol 4 (2) ◽  
pp. 74-92
Author(s):  
Tanja Grublješič ◽  
Nejc Čampa
Keyword(s):  
Business Environment ◽  
Customer Relationship ◽  
Case Study Analysis ◽  
Automotive Company ◽  
Mere Existence ◽  
Measures Of Effectiveness ◽  
Sales Funnel ◽  
The Impact

Sales Funnel Management (SFM) as a part of the Customer Relationship Management (CRM) is of great importance in the automotive industry when the companies want to attract new customers and retain the existing ones. Due to the complex and changing business environment customers are becoming more and more demanding and less loyal to their current brands. Existing research has shown that IT/IS play a crucial role throughout the execution of the CRM activities. However, the mere existence of an IS in a company is not enough. The ability and willingness of companies to use these IS in a sufficient manner plays a key role in the success and failure of CRM activities. Therefore, the objective of the article is to show how the role of the IS impacts on the effectiveness of the SFM through conducting a case study analysis in a leading German automotive company. The results show that IS has an important impact on improvements in execution of all phases of SFM and importantly contributes to primary goals and measures of effectiveness of the SFM in the automotive company, which are the increased number of vehicles sold and the lowest possible cost per vehicle sold, as well as higher level of customer satisfaction.

How Can Success of IT Implementations Be Measured?

2014 ◽  
pp. 18-32
Author(s):  
Elad Harison
Keyword(s):  
Business Intelligence ◽  
Business Processes ◽  
Academic Research ◽  
Analytical Framework ◽  
Personal Factors ◽  
Case Study Analysis ◽  
Business Applications ◽  
Decision Supporting ◽  
Business Entities

The number of applied Business Intelligence (BI) systems is rapidly increasing worldwide, serving a broad range of sectors and business applications. BI systems serve a broad range of sectors and business applications by performing functions that consist of managing clients, resources, and employees through the collection and analysis of data that assist in describing these business entities and the various attributes of these objectives. Even though BI solutions have been implemented worldwide and the experience gained in implementation projects has largely enriched the academic research in this field, IT literature still lacks a uniform methodology for assessing the effects that BI systems have on business processes and organizations. Additionally, should any part of the BI implementation project fail to satisfy user needs or achieve the benefits expected from them, it is important to identify the failure's extent and sources in order to avoid financial and operational losses in similar projects. This chapter presents an analytical framework to help measure the success of implementations of various types of Business Intelligence systems, including Online Analytical Processing, Knowledge Management, and Decision Supporting tools. The framework and methodology presented here serve as a basis for evaluating the possible effects of technical, organizational, and personal factors on the success, partial success, or failure of BI system implementations. The framework is demonstrated via a case study analysis of a BI system implementation in an energy firm.

Strategy, Action Plan, and Approaches for Business Intelligence in Banking and Mining

2019 ◽  
pp. 305-325
Author(s):  
Hafeez Niazi
Keyword(s):  
Data Quality ◽  
Data Visualization ◽  
Business Intelligence ◽  
Success Factors ◽  
Action Plan ◽  
Study Analysis ◽  
Key Factors ◽  
Case Study Analysis ◽  
Critical Success

This case study will analyze the critical success factors and key matters related to the deployment of BI deployment in different organizations. Different organizations have different approaches to making BI available for different business users, divisions, and departments. Data visualization is also one of the important factors which will provide user better reflection of data rather than make them confuse about organization data with too much information in the reports and dashboards. Data quality and diverse standards, which make BI famous in the different organizations, are also analyzed during the investigation of both organizations used in this case study. The case study analysis also shows how BI maturity, governance, and framework are key factors involved in the successful deployment of the BI in different organizations.

Iran: Adversaries and Nuclear Reversal

2020 ◽  
pp. 152-179
Author(s):  
Rupal N. Mehta
Keyword(s):  
The United States ◽  
International Community ◽  
Window Of Opportunity ◽  
Study Analysis ◽  
Nuclear Program ◽  
Case Study Analysis ◽  
Comprehensive Plan

This chapter presents an in-depth case study analysis of the Iranian nuclear program from its inception to the country’s ultimate decision to renounce its nuclear ambitions in 2015. The chapter begins by examining the trajectory of the Iranian nuclear program and some of the initial attempts by the international community to persuade Iran to end it. Using archival and interview-based data, this analysis demonstrates the powerful role of inducements offered by the United States and other members of the international community, in conjunction with the election of President Rouhani, that provided a window of opportunity that ultimately led to the Joint Comprehensive Plan of Action (JCPOA). The chapter concludes with an update about the long-term viability of the Iran deal.

Natural Disasters Management and the Challenge of Governability in Indonesia

2019 ◽  
Vol 65 (3) ◽  
pp. 627-645 ◽  
Author(s):  
David Efendi ◽  
Agustiyara ◽  
Husni Amriyanto Putra
Keyword(s):  
Civil Society ◽  
Natural Disasters ◽  
Disaster Management ◽  
Community Involvement ◽  
Local Community ◽  
Community Needs ◽  
Major Transformation ◽  
The Relationship

Since 1998, Indonesia has experienced a major transformation in the relationship between the rulers and the ruled. State–society relationships were previously subject-object, military-civilian, or superior-inferior. In other words, the state played a central role in all matters, while civil society ‘Muhammadiyah’ was limited to political and social activities. This tended to negatively impact community involvement in prevention and risk-reduction for natural disasters. This paper examines the role of civil society in disaster management in Indonesia. It does so in relation to the particular example of Yogyakarta, a special province where local values traditionally have more inherent authority than government-imposed law. The paper further discusses how there are important lessons for the future to be drawn from a Yogyakarta case study of how the national government has generally failed to build a private–public partnership and state–society relationship to deal with natural disasters based on local community needs.

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