Pengaruh kualitas pelayanan terhadap keberhasilan koperasi melalui partisipasi anggota sebagai variabel intervening

2020 ◽  
Vol 5 (2) ◽  
pp. 111-119
Author(s):  
Lila Putri Arum Sari Ibrahim ◽  
Hari Subiyantoro

This study aims to determine the effect of service quality on member participation, determine the effect of service quality on the success of cooperatives and determine the effect of member participation on the success of cooperatives. This type of research is a quantitative study with a simple random sampling technique. The data collection method used a questionnaire which included three research variables, namely service quality, member participation and the success of the cooperative. Hypothesis testing uses path analysis with the help of AMOS 24 analysis tools. The results of the analysis show that service quality has a significant positive effect on member participation with a probability value of 0.000, which is smaller than the p value of 0.05. Service quality has a significant positive effect on the success of the cooperative with a probability value of 0.000 which is smaller than the p value of 0.05. Member participation has a significant positive effect on the success of the cooperative with a probability value of 0.047 which is smaller than the p value of 0.05.

2020 ◽  
Vol 3 (2) ◽  
pp. 126-135
Author(s):  
Erdani Murdani Nur

Zakat is one of the pillars of Islam that every capable Muslim must do. One of the institutions that manage zakat funds is the National Zakat Agency (BAZNAS). This study aims to partially and simultaneously examine the effect of promotion and service quality on people's interest in paying zakat through BAZNAS, Indragiri Hilir Regency. This type of research is field research. The data used in this study were primary and secondary. 87 Respondents in this study were Muzakki in BAZNAS Indragiri Hilir Regency. The sampling technique used was simple random sampling. The data collection methods were questionnaires, interviews, and documentation. The data analysis technique partially used the t-test and simultaneously used the Anova test. The results showed that either partially or simultaneously, promotion and service quality had a significant influence on people's interest in paying zakat in BAZNAS, Indragiri Hilir Regency.


2017 ◽  
Vol 20 (1) ◽  
pp. 16
Author(s):  
Wiwi Idawati ◽  
Roswita Eveline

Tujuan dari penelitian ini adalah untuk memperoleh bukti empiris pengaruh independensi, kompetensi, dan profesionalisme auditor terhadap pertimbangan tingkat materialitas dalam audit laporan keuangan. Penelitian ini menggunakan studi kausalkomparatif dengan data primer yang diperoleh dengan menggunakan kuesioner. Sampel penelitian adalah auditor di Kantor Akuntan Publik (KAP) yang berlokasi di Jakarta Pusat dan Jakarta Selatan dengan teknik sampling simple random sampling. Analisis data dilakukan menggunakan regresi linier berganda, Berdasarkan penelitian ini, variabel independensi, kompetensi, dan profesionalisme auditor yang berpengaruh positif signifikan terhadap pertimbangan tingkat materialitas dalam audit laporan keuangan secara bersamaan. Kemudian, masing-masing variabel memiliki pengaruh positif signifikan pada pertimbangan tingkat materialitas dalam audit laporan keuangan juga.The aim of this research was to get empirical evidence about the effect of independence, competence, and professionalism of auditors on consideration of materiality level in the auditing of financial statements. This research uses causalcomparative study with primary data obtained using a questionnaire. The research sample was auditor on Public Accounting Firm (KAP) located in Central Jakarta and South Jakarta with a simple random sampling technique. Data analysis was used multiple linear regression, Based on this research, variable independence, competence, and professionalism of auditors were significant positive effect on considerations of materiality level in the auditing of financial statements simultaneously. Then partially, each variable has significant positive effect on considerations of materiality level in the auditing of financial statements too.


Author(s):  
Afika Putri Anjani

The purpose of this study was to determine customer satisfaction as a mediating variable through product variations and service quality to repurchase intention. This research uses a quantitative method with 92 respondents of TB Triguna customers, this research uses a simple random sampling technique. Data collection techniques are using a questionnaire and data analysis used is using SmartPLS (SEM). The analysis technique used is the path analysis test with the aim to find out how much influence customer satisfaction as a mediating variable through product variation and service quality variables on repurchase intention. The results showed that product variation and service quality significantly influenced repurchase intention mediated by customer satisfaction. With each p-value < 0.05 so that the five hypotheses are accepted and indicate that the variable repurchase intention and customer satisfaction can be explained by variable variations in product and overall service quality by 89.7% and the rest is influenced by other factors outside the research model this is 10.3%.


2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Charir Mahmudah

�AbstractThis study aims to determine the effect of the promotion mix on travel interest; the influence of the promotional mix on the desire to revisit; and the influence of interest in traveling to the desire to visit again. The purpose of the study was made because based on the fact of a repeat visit, because Gemah Beach has an appalling situation, for example the condition of Gemah Beach is less clean and the facilities are less satisfactory. This research method uses quantitative research methods with a population of 1201 students. The sampling technique used a random sampling of 206 students. Variables consist of promotion mix (X1), interest in traveling (X2), and desire to re-visit (X3). Data collection using documents and questionnaires. The data analysis technique used is Structural Equation Modeling (SEM). The results showed that: the promotion of a significant positive influence on travel interest showed a probability value of 0,000 below the p value of 0.05; the promotion mix did not have a significant positive effect on the desire to revisit, indicating a probability value of 0.052 above the p value of 0.05; interest in traveling has a significant positive effect on the desire to revisit showing a probability value of 0,000 below the p value of 0.05.�Keywords: Promotion Mix, Marketing Mix, Travel, Revisit��AbstrakPenelitian ini bertujuan untuk mengetahui pengaruh bauran promosi terhadap minat berwisata; pengaruh bauran promosi terhadap keinginan berkunjung ulang; dan pengaruh minat berwisata terhadap keinginan berkunjung ulang. Tujuan penelitian tersebut dibuat karena berdasarkan fakta berkunjung ulang, dikarenakan Pantai Gemah memiliki keadaan yang memprihatinkan, contohnya keadaan Pantai Gemah kurang bersih dan fasilitas kurang memuaskan. Metode penelitian ini mengunakan metode penelitian kuantitatif dengan populasi sebesar 1201 mahasiswa. Teknik pengambilan sampel menggunakan random sampling sejumlah 206 mahasiswa. Variabel terdiri dari bauran promosi (X1), minat berwisata (X2), dan keinginan berkunjung ulang (X3). Pengumpulan data menggunakan dokumen dan angket. Teknik analisis data yang digunakan adalah Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa: bauran promosi pengaruh positif signifikan terhadap minat berwisata menunjukkan nilai probabilitas sebesar 0,000 dibawah nilai p value 0,05; bauran promosi tidak berpengaruh positif signifikan terhadap keinginan berkunjung ulang menunjukkan nilai probabilitas sebesar 0,052 diatas nilai p value 0,05; minat berwisata berpengaruh positif signifikan terhadap keinginan berkunjung ulang menunjukkan nilai probabilitas sebesar 0,000 dibawah nilai p value 0,05.�Kata Kunci: Bauran Promosi, Marketing Mix, Berwisata, Berkunjung Ulang


PSYCHE 165 ◽  
2020 ◽  
pp. 168-175
Author(s):  
Miftahul Jannah ◽  
Ifani Candra

This study aims to determine the differences in independence of kindergarten-aged children in terms of working and nonworking  mothers in the kindergartens over Talawi district, Sawahlunto sity. This research is a type of comparative research. The variable used in this study is independence. The sampling technique uses random sampling where samples from the population were carried out randomly without regard to strata that exists in the population. The sample of this study was 161 kindergarten children consisting of 49 working mothers and 112 non-working ones. The data collection method uses children's independence scale. The results of the study based on statistic calculations which were obtained a mean value of 111,69 for non-working mothers and 101,65 for working ones. Calculation of Independent Sample t-Test is obtained t-count> t-table (3,934> 1,975) and P value (0,00 <0,05), then Ho is denied, so it can be concluded that there are significant differences in the level of independence of kindergarten-aged children referred to working and non-working mothers in the kindergartens over Talawi district, Sawahlunto city 


2021 ◽  
Vol 5 (2) ◽  
pp. 94
Author(s):  
Arsalna Arsalna ◽  
Apridar Apridar ◽  
Mohd Heikal

ABSTRACTThe purpose of this study was to analyze the influence of the school environment, teacher professional competence on student achievement through learning motivation as an intervening variable at SMAN 2 Seulimeum Aceh Besar District. This study used two stages of sampling, namely the Proportionate stratified random sampling technique and the simple random sampling technique (simple random sampling) , which amounted to 156 students . The analysis tool uses the SEM ( structural equation modeling ) A MOS method . the study result showed that variables school environment positive and significant effect on student achievement and motivation, professional competence of teachers and a significant positive effect on student achievement and motivation, and learning motivation also has a positive and significant effect on student achievement . To me see mediation analysis of the school environment and teachers' professional competence and a significant positive effect is partially mediated the achievements of students of SMAN 2 Seulimeum Aceh Besar district.Keywords: school environment , professional competence of teachers , motivation to learn , and student achievement.  


2019 ◽  
Vol 3 (2) ◽  
pp. 283
Author(s):  
Titik Yuliana ◽  
Eddy Soegiarto ◽  
Adisty Shabrina Nurqamarani

This study aims to determine the effect of E-Service Quality which includes Efficiency, Reliability, Fullfilment, Privacy, Responsiveness and Contact on Customer Satisfaction on users of the EMOS Application (Enseval Mobile Order System). The basic theory used in this research is Marketing Management, E-Service Quality and Customer Satisfaction. The population in this study was 266 pharmacies and samples taken were 73 pharmacies with simple random sampling technique. Data collection was done by distributing online questionnaires using a Likert scale to measure each indicator of the independent and dependent variable. The analytical tool used is multiple linear regression.The results of the research on the f test show that the E-Service Quality variables which include Efficiency, Reliability, Fullfilment, Privacy, Responsiveness and Contact have a significant effect simultaneously (simultaneously) on Customer Satisfaction. The t test shows that the independent variables; reliability and contact affect customer satisfaction while the variables Efficiency, Fullfilment, Privacy and Responsiveness do not affect the customer satisfaction of users of the EMOS application (Enseval Mobile Order System).


Author(s):  
Reza Pahlawan ◽  
Bestria Bestria

This study aims to determine the Quality of Health Services for Inpatients in Classrooms given by the RSUD dr. Doris Sylvanuskota Palangka Raya, to find outpatient satisfaction with the services provided by RSUD dr. Doris Sylvanus, Palangka Raya city, to find out how much the influence of the quality of health services for patients hospitalized in the classroom towards patient satisfaction at the RSUD dr. Doris Sylvanus in Palangka Raya City. The method used in this study is the Associative Quantitative method. Data collection techniques use questionnaires (questionnaires). The number of samples in this study was 340 people. The sampling technique in this study is a simple random sampling method, which is a random sampling technique regardless of the strata in the population. The results of the analysis using the Pearson product-moment Correlation can get the value of rxy by 0.9870. This shows that the quality of health care for inpatients in the classroom provides a significant positive effect on patient satisfaction in Dr. Doris Sylvanus Hospital. Judging from the tangible indicator has a significant positive effect on product quality indicators consisting of health facilities. Indicator of reliability has a significant positive effect on service quality indicators which consist of service guarantees. Indicators of responsiveness have a significant positive effect on emotional indicators, namely psychological reactions. The assurance indicator has a positive effect on the price indicator, which is a price match


Author(s):  
THOMAS HUTAHAEAN

ABSTRACT   The purpose of this research is to determine the factors that affect the competence of the participants graduate internship program (called it COOPs = Cooperative students) at PT Chevron Pacific Indonesia. This type of research is quantitative associative by using path analysis. Sampling technique research using simple random sampling technique, while the data collection techniques using questionnaires. Based on the research, the following results are obtained: (1) there is a direct positive effect of curriculum relevance to the competence of graduates, (2) there is a direct positive effect of learning behavior toward the competence of graduates; (3) there is direct positive effect of curriculum relevance to adversity quotient; (5) there is a direct positive effect of curriculum relevance to learning behavior, and (6) there is a positive direct effect of adversity quotient to the competence of graduates of apprenticeship program participants of PT. Chevron Pacific Indonesia.    


2021 ◽  
Vol 9 (4) ◽  
pp. 692
Author(s):  
Rena Khairunniza ◽  
Muhammad Ali Adriansyah ◽  
Elda Trialisa Putri

Penelitian ini bertujuan untuk mengetahui pengaruh antara harga diri dan intesitas penggunaan telepon pintar terhadap kecenderungan nomophobia. Penelitian menggunakan pendekatan kuantitatif. Teknik penelitian yang digunakan adalah simple random sampling. Subjek penelitian adalah 100 remaja akhir yang menggunakan telepon pintar di Kota Samarinda. Metode pengumpulan data yang digunakan adalah skala harga diri, skala intensitas penggunaan telepon pintar, dan skala kecenderungan nomophobia. Perolehan data dianalisis dengan uji regresi linear berganda. Hasil penelitian menunjukkan bahwa: (1) Ada pengaruh harga diri terhadap kecenderungan nomophobia dengan nilai beta (β) -0.187, dan nilai T hitung (-2,222) > T tabel (1.984) dan (p) 0.029; (2) Ada pengaruh Pada intensitas penggunaan telepon pintar terhadap kecenderungan nomophobia dengan nilai beta (β) 0.536, dan nilai T hitung (6.390) > T tabel (1.984), dan (p) 0.000; (3) Ada pengaruh harga diri dan intensitas penggunaan telepon pintar terhadap kecenderungan nomophobia pada remaja akhir di Kota Samarinda dengan nilai signifikansi (p) 0.000 dan F Hitung 30.586 (38.7%). The aim of this research to know the effect of self esteem anda intensity of use smartphone on nomophobia. This research used a quatitaive approach. This research used simple random sampling technique. The subjects were 100 adolescents which use smartphone in Samarinda City. The data collection method used the self esteem scale, intensity of use smartphone scale, and nomophobia scale. Research data was analyzed by testing double regression linier analysis. The result showed that: (1) There is an effect of self esteem on nomophobia with score beta (β) -0.187, T count (-2,222) > T table (1.984) and (p) 0.029; (2) In intensity use smartphone on with score beta (β) 0.536, and T count (6.390) > T table (1.984), and (p) 0.000; (3) there is an effect of self seteem and intensity of use smartphone on nomophobia, with significant values (p) of 0.000 and a F count of 30.586 (38.7%). 


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