scholarly journals The level of digital transformation affecting the competitiveness of banks

2021 ◽  
Vol 16 (1) ◽  
pp. 81-91
Author(s):  
Oleh Kolodiziev ◽  
Mykhailo Krupka ◽  
Nataliya Shulga ◽  
Myroslav Kulchytskyy ◽  
Olha Lozynska
Keyword(s):  
Cluster Analysis ◽  
Large Scale ◽  
Banking Sector ◽  
Regression Equations ◽  
Competitive Advantages ◽  
Direct Impact ◽  
Competitive Position ◽  
Electronic Payments ◽  
Customer Base

The article examines the competitiveness of Ukrainian banks influenced by economy digitalization, the dynamic spread of electronic payments and e-commerce, as well as innovative technologies aimed at providing digital services. When shifting to an Online Platform business model, a bank can expand its range of banking products, attract more customers, thereby forming a competition policy and gaining competitive advantages. The paper aims to assess the digitalization level affecting the general competitiveness of banks and its components based on Ukrainian banks. For this purpose, the following methods were used: standardized input statistical indicators, comparison and ranking, a cluster analysis, and a regression and correlation analysis. The cluster analysis confirmed the current role of digitalization as a competition driver that determines the competitive advantages of banks and creates additional opportunities to expand the customer base and the range of services. The correlation and regression dependence of the competitive position identified by the activity indicators of certain banks on the level of competitive digitalization confirmed a close direct impact on the competitive position of personal deposits arising from the development of digital banking technology; the pre-tax income, profiles of assets and personal loans, and corporate deposits are subject to a significant direct impact, while the weakest direct impact determines corporate loans. The foregoing substantiates the feasibility of large-scale introduction of innovative digital technologies by banks to maintain competitive positions in the banking sector of the economy. Applying the proposed approach based on certain regression equations, managers of Ukrainian banks will be able to assess the efficiency and make appropriate decisions concerning investing in digital tools and services.

scholarly journals The Pandemic and the Crisis in the System of International Relations

2020 ◽  
Vol 13 (5) ◽  
pp. 6-19
Author(s):  
Al. A. Gromyko
Keyword(s):  
International Relations ◽  
International Institutions ◽  
Competitive Advantages ◽  
Direct Impact ◽  
The Us ◽  
The World ◽  
World Economic ◽  
Strategic Autonomy ◽  
The Eu

The research is focused on several key problems in the system of international relations influenced by the COVID-19 pandemic. It is shown that the events caused by it and broadly identified as a coronacrisis have a direct impact on the world economic contradictions (pandenomica) and political ones, including the sphere of security. These particular aspects are chosen as the main objects of the research. The author contends that the factor of the pandemic has sharpened the competition between regional and global players and has increased the role of a nation- state. In the conditions of transregional deglobalisation, regionalism and “protectionism 2.0” get stronger under the banners of “strategic vulnerability” and “economic sovereignty”. A further weakening of multilateral international institutions continues. The EU endeavours to secure competitive advantages on the basis of relocalisation, industrial and digital policies and the Green Deal. The article highlights the deterioration in the relations among Russia, the US, the EU and China, the unfolding decoupling between Washington and its European allies, which stimulates the idea of the EU strategic autonomy. An urgent need for the deconfliction in Russia – NATO interaction is stated.

scholarly journals The Mediating Role of Customers' Satisfaction on the Effect of CRM on Long-Term Customers Loyalty in the Banking Sector in the Palestinian Territory

2018 ◽  
Vol 14 (8) ◽  
pp. 76 ◽  
Author(s):  
Raed A. M. Iriqat ◽  
Mohannad A. M. Abu Daqar
Keyword(s):  
System Integration ◽  
Banking Sector ◽  
Accurate Information ◽  
Direct Impact ◽  
Mediating Role ◽  
Crm System ◽  
Palestinian Territory ◽  
The Impact

This study aims to investigate the mediating role of customers' satisfaction on the effect of customer relationship management on long-term customers' loyalty in the banking sector in the Palestinian Territory. Using advanced statistical methods. This study supports that there is a high level in implementing the CRM, customers' satisfaction, and long-term customers' loyalty. It showed that these three variables: CRM, customers' satisfaction, and long-term customers' loyalty have a significant role on the Banking sector. CRM and its dimensions, and both of customers' satisfaction, and long-term customers' loyalty are positively significant correlated. Also, finds that there is no role for customers' satisfaction as a mediator variable in enhancing the impact of CRM on long-term customers' loyalty. Moreover, based on SEM the study shows that there is a direct impact of CRM system integration and customers satisfaction on long-term customers' loyalty, whereas there is a direct impact for customers' database and CRM system integration on customers' satisfaction. The scholars find that the Palestinian local banks should pay more efforts to improve their competences to enhance the quality of service and their employees' behavior level. On the other side, they need to keep their customers database updated and to be aligned with the cutting edge technologies to provide better service for customers, which is appropriate and meet their needs by obtaining the accurate information about their preferences in order to build a strong competitive advantage that is hard to imitate, this leads to build a strong relationship with customers.

THE ROLE OF BANKING INNOVATIONS IN THE SYSTEM OF BANK COMPETITIVENESS

2017 ◽  
Author(s):  
Inna Lintur ◽  
◽  
Mariia-Monika Hladynets ◽  
Vladyslav Myhovych ◽  
◽  
...  
Keyword(s):  
Financial Services ◽  
Financial Stability ◽  
Banking Sector ◽  
Clear Understanding ◽  
Customer Base ◽  
Innovative Solutions ◽  
Banking Institutions ◽  
The One ◽  
High Level

The article summarizes the theoretical foundations and defines the role of banking innovations in the system of ensuring the competitiveness of banks. It has been found that in recent years there has been a trend in the banking sector, which indicates that the traditional business model of the bank, based on a regionally branched network of branches, is becoming increasingly inefficient, as rising costs are not supported by rising efficiency. It is noted that banks are sensitive to the process of economic instability, which manifests itself as a loss of financial stability, reduction and deterioration of customer base due to falling solvency, on the one hand, and loss of confidence - on the other, which collectively affects financial performance and competitiveness . It is outlined that in such circumstances banks face an important task of forming a strategy to increase competitiveness, which will ensure not only maintaining but also strengthening market positions through a clear understanding of the structure and dynamics of the financial services market in general and its banking segment in particular. The study emphasizes that innovation as a field of activity, and hence banking innovation in particular, is actively developing. The relevance of new implementations and ideas, especially those already used by foreign banking institutions, and still little known in our country, as opportunities to ensure a high level of bank competitiveness, has been studied. Accordingly, the study highlights the exceptional role of bank investment in the system of ensuring the competitiveness of the bank. Therefore, further research in this direction is important, because the introduction of banking innovations is a very dynamic process. In addition, not all innovative solutions become widespread, and successful banking innovative solutions in some countries may go unnoticed in others.

Traceable Payments and VAT Design: Effects on VAT Performance

2020 ◽  
Vol 66 (3) ◽  
pp. 221-247
Author(s):  
Boryana Madzharova
Keyword(s):  
Large Scale ◽  
Value Added ◽  
Public Institutions ◽  
Third Party ◽  
The European Union ◽  
Electronic Payments ◽  
Country Level ◽  
Level Data ◽  
Digital Payments

Abstract This article studies the role of cashless payments in third-party reporting for the purposes of value-added tax (VAT) compliance management. In economies with well-developed financial institutions, the traceability of digital payments could serve as a deterrent to sales suppression even in the absence of explicit policies utilizing electronic payments for tax enforcement. Using country-level data for the European Union, this article shows that a 1% increase in the value of payments made with cards to gross domestic product (GDP) improves VAT performance by 0.05–0.09%. This effect is found to be strongest in economies characterized by low level of trust in public institutions, and does not vary with the extent of third-party reported information used by tax administrations, or the presence of a large-scale VAT invoice matching system. The result is robust to a rich number of characteristics controlling for various aspects of VAT’s design.

scholarly journals The Impact of Innovation on the Improvement of The Competitiveness of Banks – an Analysis of Case Studies

2018 ◽  
pp. 55-78
Author(s):  
Karolina Anielak
Keyword(s):  
Case Studies ◽  
Market Share ◽  
Banking Sector ◽  
Financial Innovation ◽  
Research Problem ◽  
Competitive Position ◽  
Customer Base ◽  
International Recognition ◽  
Definition Of ◽  
The Impact

An analysis of the banking sector shows that innovation has become a key strategy for banks to strengthen their competitive position and the struggle to win customer base. Innovativeness is becoming more and more important and banks which do not adjust to this trend tend to lose their market share. Their numerous innovative activities and wide international recognition in that matter convinced the Author to focus on PKO BP, ING Bank, mBank, and Idea Bank to illustrate the research problem. The aim of the article is to show the impact of innovation on the competitiveness of banks. The article represents a broad discussion of the definition of the concept of competitiveness, the types of financial innovation, and an analysis of the indicators of efficiency of selected banks. It also links the relevant indicators of the introduced innovations.

scholarly journals RECOMMENDATIONS FOR INCREASING THE COMPETITIVE ADVANTAGES OF SBERBANK THROUGH THE USE OF CORPORATE ENTREPRENEURSHIP TOOLS

2021 ◽  
Vol 9 (6) ◽  
pp. 180-186
Author(s):  
A. Kuznetsov ◽  
A. Pushkin
Keyword(s):  
Banking Sector ◽  
Corporate Entrepreneurship ◽  
Competitive Advantages ◽  
Banking Efficiency ◽  
Competitive Position ◽  
The Relationship

The article examines the relationship between the use of corporate entrepreneurship tools and their impact on the competitiveness of organizations in the banking sector. Recommendations for Sberbank to improve the main indicators of banking efficiency are presented, which will lead to an increase in the competitive position of the organization.

The Role of Sense of Direction and Other Factors During Navigation in a Large-Scale, Unconstrained Environment

2013 ◽  
Author(s):  
Elisabeth J. Ploran ◽  
Ericka Rovira ◽  
James C. Thompson ◽  
Raja Parasuraman
Keyword(s):  
Large Scale ◽  
Sense Of Direction

Russian Banking Sector: Issues of Consolidation and Corporate Governance

2005 ◽  
pp. 65-75 ◽  
Author(s):  
A. Murychev
Keyword(s):  
Corporate Governance ◽  
Banking Sector ◽  
Competitive Advantages ◽  
Regional Banks

The article analyzes urgent issues of the development of Russian banks. The probability of Moscow banks' regional expansion is noted. Hence the necessity for regional banks to find market niches. Competitive advantages of small and medium-sized banks as well as barriers to their activity are considered. Special attention is paid to the problems of corporate governance in banks. The results of the survey conducted by the Association of Regional Banks of Russia in summer of 2004 are analyzed.

Organizational Justice and Employee Sustainability: The Mediating Role of Organizational Commitment

2020 ◽  
Vol 3 (3) ◽  
pp. 12-22
Author(s):  
Mehreen Fatima ◽  
Zeeshan Izhar ◽  
Zaheer Abbas Kazmi
Keyword(s):  
Organizational Commitment ◽  
Organizational Justice ◽  
Developing Country ◽  
Design Methodology ◽  
Direct Relationship ◽  
Banking Sector ◽  
Mediating Role ◽  
Research Gap ◽  
The Impact

Purpose- The primary purpose of the study is to determine the impact of organizational justice (OJ) on employee sustainability. Along with that, it also describes how organizational commitment mediates this direct relationship. This study includes all dimensions of OJ which are distributive, procedural and interactional (interpersonal & informational) within the context of a developing country (Pakistan). Design/Methodology- This study has considered employees working in the banking sector of Pakistan. Two hundred ten questionnaires were received back from employees. Regression analysis was used to analyze direct relationships between variables, while smart partial least squares (PLS) were used for mediation analysis. Findings- Results demonstrated that all hypothesis were accepted and it was also confirmed that organizational commitment (OC) mediates the direct relationship between OJ and employee sustainability (ES). Originality/value- Multidimensional construct of organizational justice was tested in this study, in the context of a developing country (Pakistan), to address the research gap.

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