scholarly journals Supplier and Customer Relationships in Toyota Manufacturing USA: Proposal of Development of Advanced TPS for Global Production Strategy

2021 ◽  
Vol 6 (2) ◽  
pp. p44
Author(s):  
Hirohisa Sakai ◽  
James Fikes

Toyota Motor Corporation has developed a process to enhance the supplier and customer relationships through their Tier 1 shipping process. The Tier 1 shipping entity is the supplier to the customer producing the completed product. In their system, quality gates are inserted into the process to act as the gates from order through shipment to ensure the correct material is ordered and shipped on the proper dates to sustain Just-in-Time delivery. This paper describes the Toyota Manufacturing USA process to fulfill customer orders and build a successful business relationship.

2006 ◽  
Vol 05 (02) ◽  
pp. 127-140 ◽  
Author(s):  
HIROHISA SAKAI ◽  
KAKURO AMASAKA

Recently, Japanese enterprises have been promoting global production to realize uniform quality worldwide and production at optimal locations for severe competition. The authors attempt to propose New JIT (Just in Time) as a new management technology principle for manufacturing in the 21st century. Therefore, this paper concentrates on verifying the effectiveness of the authors' proposed Advanced TPS to success in global production by excellent manufacturing technology as the key to New JIT at Toyota. So far, the authors have established strategic manufacturing technology for the Lean Production called TPS-LAS (Toyota Production System - Process Layout Analysis Simulation) by using Process Layout CAE System. TPS-LAS model contains the three-core system with logistics investigation simulation, digital factory simulation and workability investigation simulation.


2020 ◽  
Vol 13 (2) ◽  
pp. 29-40
Author(s):  
Maulana Arief Rachman Hakim

Indonesia has limited budget to fulfill national defense posture, which cause unstable and fluctuation demand of main tool of weapon systems need. Industry in response to uncertain demand, requires good production planning for the ongoing business cycle. The research problem is how the ideal production strategy in response to fluctuating demand. Research question are analyzing user demand patterns, and production strategies, and ideal production management for industry in response to fluctuating demand. The research used qualitative method. The data obtained then analyzed by qualitative analysis techniques. The result show that user demand is based on availability of budget, which cause the user cannot provide certainly to the demand of main weapon system, the shortterm contract are complicate the industry to design their production plan. The Industry implements the MRP system, in its application, raw materials that are difficult to fulfill due to constrained policies and production machinery that often occur due to the old machine age becomes a problem in the application of MRP system, because MRP which will plan the production needs and the time required to stage of delivery. Implementation of the MRP should ideally be integrated with Just-In-Time and anticipated by the model of lowering risk with gradual change. Conclusions, marketing strategy has not been effective, so that it requires good coordination among relevant stakeholders, the fulfillment of production resources that also have limitations need to be anticipated with an effective production strategy, so that the production strategy is able to adjust the conditions that cannot be ensured, Strategy with the application of MRP system combined with Just-In-Time and method of lowering risk with gradual change, it is expected that the industry can survive the fluctuating demand and the policy that makes the limitations.


Author(s):  
Manabu Yamaji ◽  
Hirohisa Sakai ◽  
Kakuro Amasaka

The Japanese industrial companies demand changes. Simultaneous achievement of consistent quality worldwide, simultaneous startup and QCD (Quality, Cost and Delivery) is necessary to achieve successful global production. The authors think that evolution of technology and skill to realize a guarantee of high quality in production workplaces of production shop is necessary for a global production strategy. Therefore, in this paper, the authors focus on “intellectual working value” and propose the basic principle of intellectual working value improvement and the “Working Value Improvement Management Model”. Furthermore the evolution of technology and skill realizing a high cycle of manufacturing technique in a Japanese offshore production factory was verified at Toyota Motor Corporation.


2020 ◽  
Vol 21 (specjalny) ◽  
pp. 87-102
Author(s):  
Anna Dewalska-Opitek

Establishing proper relationships with customers is a subject matter of interest of many researchers and managers due to increasing competitive forces in the market and decreased demand. The importance of business-to-consumers (B2C) relationships developed even stronger in Covid-19 pandemic times. The main purpose of the study is to identify the dominant changes in business to-consumers relations that allow the business to achieve success in the new pandemic reality. An assumption was made in the paper, that proper business-to consumers relationships are key determinants of organisational success in times of a crisis. The theoretical deliberation, based on critical literature review, are supplemented by empirical research conducted in a form of a case study based on Toyota Motor Corporation example. Further fields of study are also identified.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Annoch Isa Hadjikhani ◽  
Cecilia Lindh

Purpose This study aims to hypothesize that the implementation of information technology (IT) in industrial business relationships entails both positive and negative effects for the relationship’s continuation. The purpose is to study the digitalization of business relationships with a focus on effects on commitment in context with uncertainty and cooperation. Design/methodology/approach Hypotheses are tested with data from 353 customer relationships in the industrial market. The model suggests the impact of IT on business relationship commitment. Findings The results show that IT use in industrial relationships has a direct impact on commitment, as well as an indirect effect via uncertainty and cooperation, which both can increase as a result of IT use. When IT use increases uncertainty, it negatively impacts commitment, and when it increases cooperation, the effect on commitment is positive. Research limitations/implications IT use in industrial relationships has a direct impact on commitment, as well as an indirect effect via uncertainty and cooperation, which both can increase as a result of IT use. When IT use increases uncertainty, it negatively impacts commitment, and when it increases cooperation, the effect on commitment is positive. Practical implications Awareness of the effect of IT use and the factors involved entails working with cooperative activities to counteract the negative impact there may be if the IT leads to increased uncertainty. Companies need to have knowledge regarding the effect of IT use in each of their business relationships to manage them according to their given situation. Originality/value This study contributes to industrial marketing by demonstrating that digitalization can increase uncertainty and cooperation (differently), and they have different effects on commitment, thus that there is a “bright,” as well as “dark” side to it, evident in the business relationship dynamics.


Author(s):  
Seppo J. Sirkemaa ◽  

Electronic Business is based on trust between the seller and the buyer. Trust is not an issue if seller and buyer know each other, and they have an existing business relationship. However, when there are no earlier experiences, when the customer is not familiar with the vendor or the products and services are new – trust can be challenging. If there is no knowledge whether the vendor is trustworthy, the buyer is trying to find different kinds of reviews and experiences from other customers to make sure the buying decision is right. Here we look at how these cues could be made available, and in this way adding value to both vendor and buyer. Ultimately, better information increases trust and helps in developing successful business.


2018 ◽  
Vol 21 ◽  
pp. 61-74 ◽  
Author(s):  
Jens Buergin ◽  
Farouk Belkadi ◽  
Christoph Hupays ◽  
Ravi Kumar Gupta ◽  
Frank Bitte ◽  
...  

Author(s):  
Joaquin Bautista ◽  
Jordi Fortuny-Santos

 This paper presents an action-research project aiming at improving the performance of “just-in-time, just-in-sequence” auto parts manufacturing and delivery in three tier-1 suppliers of the Nissan plant in Barcelona. This research was conducted at the Barcelona School of Engineering (ETSEIB) and promoted by the Nissan factory in Barcelona. In this paper, first, the concept of synchronous manufacturing is explored. After  several improvement ideas are spotted within the Nissan plant, the paper focuses on the suppliers. An intervention approach is proposed.  Suppliers are categorized and selected suppliers are analyzed (by means of three case studies, each one corresponding to a different type of  supplier).  This research contributes to understanding how synchronous manufacturing and delivery can be extended to suppliers and the existing drawbacks. The critical variables in synchronous manufacturing and delivery and the relations between them are identified in a conceptual model termed the M-S Model. Implications for suppliers are derived, allowing us to improve the performance of the whole synchronous manufacturing system. A piece of software is developed to help companies schedule  a smooth flow of components, making synchronous manufacturing easier.  Results may help decision makers develop a supply management system, including policies, procedures and the necessary resource deployment. 


2018 ◽  
Vol 8 (2) ◽  
pp. 94-100
Author(s):  
Snježana Stanišić ◽  

Management in banks has a unique aim, which is to create a clear picture of the appropriate directing of banking products, characterised by concentration on quality and integrity, maintaining interaction with the employees and beneficiaries of banking services and products, as well as creating solutions that would more successfully fulfil their needs. In order to achieve this, the management team should, first of all, accept all the accurate information on previous transactions, both those of legal and physical persons, and should fulfil their needs and realise their demands based on the principle of a business relationship. On account of the increased competition on the market, banks are additionally stimulated to introduce changes in their operations, to modernise their offer in order to survive on the market. The process of strategic planning in the banking sector may be presented as one of the most important factors for its long-term successful business operations.


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