The Role of Big 5 Personality Traits in Determining Ethical Behaviour for Hospitality Industry Employees’ in Malaysia

Author(s):  
Nor Lelawati Jamaludin ◽  
Patrick Mehon

This study begins from the realisation of the important contributions of employees’ personality traits and ethical behaviour in the workplace to business success. Therefore, it is imperative that further studies are conducted especially in Hospitality Industry in Malaysia, where there is paucity of research in this area. This study aims to understand the relationship of the Big Five personality traits (Extraversion, Openness to Experience, Conscientiousness, Agreeableness, and Neuroticism) inpredicting ethical behaviour of employees. A sample of 150 employees from The Ritz-Carlton Hotel Kuala Lumpur accepted the invitation and filled out the survey questionnaire. In a series of regression analyses, we found that the studied variables accounted for 92.8% of the variance in employees’ ethical behaviour. Results show that for the employees at The Ritz-Carlton Hotel Kuala Lumpur, Openness to Experience personality trait contributes the most to ethical behaviour at their workplace, followed by Agreeableness and Conscientiousness. This paper discusses the results from the social, psychological, and human resource perspectives, as well as their implications for human resource management.

Gesture ◽  
2012 ◽  
Vol 12 (1) ◽  
pp. 62-83 ◽  
Author(s):  
Autumn B. Hostetter ◽  
Andrea L. Potthoff

The present study investigated the correlation between speakers’ self-reported Big Five personality traits (extraversion, neuroticism, conscientiousness, agreeableness, and openness to experience) and their representational gesture production. In addition, possible interactions between the speakers’ personality traits and the social situation, specifically whether the gestures could be seen by the listener or not, were examined. We found that extraversion and neuroticism both positively correlated with representational gesture production. We also found an interaction between extraversion and visibility condition. While speakers produce more gestures when their audience can see them than when their audience cannot, this difference is smaller for speakers who report high levels of extraversion than it is for other speakers. The findings suggest that both the personality of the speaker as well as aspects of the social situation are important contributors to how frequently speakers gesture.


Author(s):  
Danny Osborne ◽  
Nicole Satherley ◽  
Chris G. Sibley

Research since the 1990s reveals that openness to experience—a personality trait that captures interest in novelty, creativity, unconventionalism, and open-mindedness—correlates negatively with political conservatism. This chapter summarizes this vast literature by meta-analyzing 232 unique samples (N = 575,691) that examine the relationship between the Big Five personality traits and conservatism. The results reveal that the negative relationship between openness to experience and conservatism (r = −.145) is nearly twice as big as the next strongest correlation between personality and ideology (namely, conscientiousness and conservatism; r = .076). The associations between personality traits and conservatism were, however, substantively larger in Western, educated, industrialized, rich, and democratic (WEIRD) countries than in non-WEIRD countries. The chapter concludes by reviewing recent longitudinal work demonstrating that openness to experience and conservatism are non-causally related. Collectively, the chapter shows that openness to experience is by far the strongest (negative) correlate of conservatism but that there is little evidence that this association is causal.


2019 ◽  
Author(s):  
Hayley Jach ◽  
Luke Smillie

The present study investigated whether ambiguity tolerance relates to personality traits that are theoretically grounded in fear (neuroticism) or attraction (openness to experience; extraversion) for the unknown. Our hypotheses were supported for self-report measures (and openness to experience predicted ambiguity tolerance controlling for intelligence), but behavioral choice measures of ambiguity tolerance demonstrated poor reliability and were unrelated to self-reported ambiguity tolerance and basic personality traits. An exploratory network analysis revealed that ambiguity tolerance was more strongly related to the intellectual curiosity (vs. aesthetic appreciation) facet of openness to experience, and the assertiveness (vs. energy or sociability) facet of extraversion. Our findings reinforce the fragmented literature in this area, and support predictions derived from psychological entropy theories of personality.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Cong Doanh Duong

PurposeThis study examines the roles of Big Five personality traits, including conscientiousness, agreeableness, extraversion, neuroticism and openness to experience, in shaping green consumption behavior, as well as bridging the attitude-intention-behavior gap in environmentally friendly consumption and testing the gender differences between these associations.Design/methodology/approachA dataset of 611 consumers was collected by means of mall-intercept surveys in major Vietnamese cities. Structural equation modeling (SEM) via AMOS 24.0 was employed to test the proposed conceptual framework and hypotheses, while the PROCESS approach was utilized to estimate mediation standardized regression coefficients.FindingsThe study revealed that in addition to extraversion, other personality traits (agreeableness, conscientiousness, openness to experience and neuroticism) were strongly associated with green consumption. Moreover, attitude towards green products and intention to buy environmentally friendly products were determined to have key roles in explaining consumers' pro-environmental behavior. There was also a notable difference in the impact of personality traits on men's and women's green consumption.Practical implicationsThis study provides useful recommendations for administrational practices seeking to understand consumer behavior, build appropriate marketing and communication campaigns and attract customers to buy environmentally friendly products.Originality/valueThis study makes efforts to resolve the attitude-intention-behavior gap, a recurring theme in the green consumption literature, as well as illustrates the significance of Big Five personality traits in explaining attitude, intention and behavior when purchasing green products. This research also demonstrates that Big Five personality traits have significantly different effects on green consumption attitudes and intention to carry out pro-behavioral consumption.


2019 ◽  
Vol 20 (4) ◽  
pp. 1069-1087
Author(s):  
Arpana Rai ◽  
Upasna A. Agarwal

Workplace bullying is a common and constantly occurring phenomenon in organizations. Various factors render a workplace conducive to the occurrence of bullying-like features of the work environment and personality traits of the employees. While work environment features are well-established antecedents of workplace bullying, much of the research on personality traits as antecedents of bullying remains inconclusive. Drawing on the victim precipitation theory and the Big Five personality taxonomy, the present study aims to examine the relationship between four personality traits (conscientiousness, agreeableness, extraversion and openness to experience) and exposure to workplace bullying. We have excluded neuroticism, as it is a well-established antecedent of workplace bullying, whereas literature suggests mixed findings on the relationships between the remaining four personality traits and workplace bullying. A total of 835 full-time Indian managers working across different Indian organizations served as the sample for our study. The results suggest that conscientiousness, agreeableness, extraversion and openness to experience negatively correlate with workplace bullying. Implications for theory and practice are also discussed in this article.


2015 ◽  
Vol 38 (10) ◽  
pp. 1339-1362 ◽  
Author(s):  
Diederik Boertien ◽  
Christian von Scheve ◽  
Mona Park

The social demographic literature on divorce suggests that the lower educated are more likely to have personality traits that reduce relationship stability. However, few empirical verifications of this proposition exist. To fill this void, we look at the distribution of personality traits across educational groups of married individuals in Britain. Using data from the British Household Panel Survey ( N = 2,665), we first estimated the effects of the “Big Five” personality traits agreeableness, conscientiousness, extraversion, neuroticism, and openness to experience on divorce and subsequently examine their distribution across educational groups. We find that in particular women’s personality traits differ by education. We also observe that personality traits affecting divorce risk are distributed unevenly over educational groups, but they do not favor the higher educated in general. In sum, the data do not support the hypothesis that the lower educated in Britain have personality traits that reduce relationship stability.


Author(s):  
Graham Romello Perera ◽  
Irosha Perera

The research paper aims to identify significant factors affecting towards the Social Media Marketing which can influence and affect the Brand Image of organizations in the hospitality sector. The identified factors include the following; 1. Positivity, 2. Consistency, 3. Differentiation, 4. Personality, and 5. Engagement Opportunities on Social Media. A framework was developed to highlight the relationship of the factors and their direct influence and impact on the Brand Image. A questionnaire is used to obtain primary data, and the data is analysed using a variety of statistical tools to measure and evaluate the strength of the influence and impact of Social Media Marketing on Brand Image of Hospitality Brands. Assessing the influence and impact of Social Media Marketing on their Brand Image can help organizations in the hospitality industry to evaluate the success of their Social Media Marketing Campaigns, while organizations that are currently not engaged in Social Media Marketing can gain a better understanding on how to utilize Social Media platforms to enhance their Brand Image.


2017 ◽  
Vol 14 (3) ◽  
pp. 2219 ◽  
Author(s):  
Mehmet Bilgin ◽  
Asena Yılmaz

The aim of the research, is to examine the relationship between adolescents' five-factor personality features by use of Social Media. As for sample, there are 548 girl and 441 boy students and they are between the ages of 11-18.  Adolescents’ data participating in the study, are determined by Big Five Factor personality traits Scale. Prepared data on the use of social media called "Personal Information Form" has been obtained by researcher. In the analysis of data, understanding of social media use times whether it differs according to big five personality traits, According to the social media using time, there was no significant difference between the agreeableness and openness subscales. On the other hand, there is a significant differences between conscientiousness, extraversion and neuroticism.  In association with five personality traits of social media purpose, it was found that there are significant differences with different personality traits for each purpose.


Author(s):  
Andreas Petasis ◽  
Odysseas Economides

The aim of this research was to examine the relationship between Big Five Personality traits (neuroticism, extraversion, openness to experience, agreeableness, conscientiousness), occupational stress and job satisfaction of police officers in Cyprus Police. A cross-sectional design was employed, where data was collected at a single time point. A total of 133 participants took part in the research program. The research instruments consisted of the Neo Five Factor Inventory (NEO-FFI) Police Stress Questionnaire (PSQ) and Job Satisfaction Survey (JSS). The result of the research indicated that the correlation of conscientiousness, extraversion, openness to experience and agreeableness to job satisfaction were not significantly linked while neuroticism had a moderately negative correlation with job satisfaction, and it was the only statistically significant relationship. Results showed that gender had a statistically significant relationship with job satisfaction, with males reporting greater job satisfaction than females. Additionally, work stress in the police force significantly predicts job satisfaction over and above the effect of personality traits.


2021 ◽  
Vol 5 (3) ◽  
pp. 319
Author(s):  
Helena Helena ◽  
Indra Widjaja

Investment decision making is a crucial process that is influenced by many factors. This study aims to examine the personality traits that influence investment decisions in Peer to Peer Lending companies. Personality measurements performed by researchers using Big Five Personality Traits, with personality dimensions: Openness to Experience, Conscientiousness, Extraversion, Agreeableness, and Neuroticism.As a result of the hypotheses testing, it was concluded that there was a significant relation between Conscientiousness, Neuroticism with investment decision. However, Openness to Experience, Extraversion, and Agreeableness did not predict investment decision. Pengambilan keputusan investasi merupakan proses krusial yang dipengaruhi oleh banyak faktor. Penelitian ini bertujuan untuk menguji sifat-sifat kepribadian yang mempengaruhi keputusan investasi di perusahaan Peer to Peer Lending. Pengukuran kepribadian yang dilakukan oleh peneliti menggunakan Big Five Personality Traits, dengan dimensi kepribadian: Openness to Experience, Conscientiousness, Extraversion, Agreeableness, dan Neuroticism.Sebagai hasil dari pengujian hipotesis, disimpulkan bahwa ada hubungan yang signifikan antara Conscientiousness, Neuroticism dengan keputusan investasi. Namun, Keterbukaan terhadap Pengalaman, Extraversion, dan Agreeableness tidak memprediksi keputusan investasi.


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