scholarly journals Development of Corporate Sustainability in Enterprises through the Application of Selected Practices and Tools

Organizacija ◽  
2020 ◽  
Vol 53 (2) ◽  
pp. 112-126
Author(s):  
Petra Lesnikova ◽  
Jarmila Schmidtova
Keyword(s):  
Corporate Sustainability ◽  
Online Questionnaire ◽  
Business World ◽  
Industrial Enterprises ◽  
Wilcoxon Rank Sum Test ◽  
Sustainability Concept ◽  
Key Drivers ◽  
Business Competitiveness ◽  
Insight Into ◽  
Enterprise Size

AbstractBackground and Purpose: The research paper identifies practices and tools to support corporate sustainability concept that can lead to increased business competitiveness in a dynamically developing business world. The purpose of the paper is to provide insight into the practices and tools of corporate sustainability applied by the Slovak industrial enterprises and which barriers do exist. Moreover, the aim is also to identify factors influencing the application of tools such as company ownership, importance of sustainability concept, and company vision.Design/Methodology/Approach: In order to obtain the necessary data an online questionnaire was used. The sample of enterprises was selected on the basis of the enterprise size and the industry focus (n = 336). The following statistical methods were used 1) one-way ANOVA, 2) the Kruskal-Wallis test, and 3) the Wilcoxon rank-sum test.Results: This paper revealed some key insights: 1) foreign-owned enterprises are better at application of sustainability practices and tools, 2) still quite a few enterprises attribute the importance to the concept, 3) the existence of barriers, particularly in the form of a lack of financial resources, 4) one of the key drivers of sustainability is enterprise vision.Conclusion: The paper created and analyzed quite a comprehensive list of practices and tools suitable for enterprises in Slovakia. There was an effort to find out point at the ways how enterprises contribute to sustainable development. It was also found out that they attach importance to vision as a major trigger for the application of the tools.

scholarly journals Environmental Management in the Context of Corporate Sustainability Concept

2019 ◽  
Vol 1 (1) ◽  
pp. 352-362 ◽  
Author(s):  
Petra Lesníková ◽  
Jarmila Schmidtová
Keyword(s):  
Environmental Management ◽  
Corporate Sustainability ◽  
Rank Test ◽  
Interval Estimate ◽  
Management Tools ◽  
Chi Square ◽  
Business World ◽  
Signed Rank Test ◽  
Sustainability Concept ◽  
The Individual

AbstractThe present age is marked by an unsustainable trends not only in the field of production but also in consumption, and concerns all levels of the community. At enterprise level, there is an effort to eliminate these negative trends by the application of several concepts in which environment and security are the essential parts. The paper focuses on environmental management as a significant part of the corporate sustainability concept and reports using of specific environmental tools to promote corporate sustainability. Apart from the tools, the paper also deals with motives that lead enterprises to focus on the environmental protection. The data were obtained through a questionnaire survey among Slovak manufacture enterprises. The focus of the research is transformed into several hypotheses. Several methods of inferential statistics (Interval estimate, Chi-square test, Kruskal-Wallis ANOVA, and Wilcoxon signed-rank test) were used to verify our hypotheses. In hypothesis testing we used .05 level of significance. Based on the descriptive statistics it is evident that 50% of the total number of enterprises (N = 336) use at least one of the environmental management tools. Their using depends on the origin of capital. The results also indicate the individual benefits of focusing on environmental management and underline their importance to the business world.

Conceptualizing Small and Medium-Sized Smart Cities in the Mediterranean Region

2019 ◽  
Vol 8 (4) ◽  
pp. 17-41
Author(s):  
Maria Panagiotopoulou ◽  
Margarita Kokla ◽  
Anastasia Stratigea
Keyword(s):  
Empirical Evidence ◽  
Smart City ◽  
Mediterranean Region ◽  
Smart Cities ◽  
Semantic Interoperability ◽  
Spatial Context ◽  
Deep Insight ◽  
Key Drivers ◽  
The Mediterranean ◽  
Insight Into

Despite the remarkable interest in smart cities, noticed during the last decade, a consistent comprehension of the concept is not yet fully realized. Various definitions, ranging from exclusively technology-oriented perceptions to broader views, have been introduced, establishing a definitional polyphony and causing lack of semantic interoperability. Empirical evidence witnesses the prevalence of technology-pushed smart city initiatives as well as their failure to meet expectations in several urban domains. When planning “smart,” the relevance of ICT and their applications should be in alignment with spatial and other urban peculiarities and sub-systems' interactions, implying the need for getting deep insight into the city's ontology. The paper focuses on the extension/enrichment of an existing smart city ontology, with concepts and relationships stemming from Mediterranean small and medium-sized cities, in an attempt to outline their main key drivers and their interrelationships and fully grasp the smart city concept in the particular spatial context.

scholarly journals Investigating the user experience of customer service chatbot interaction: a framework for qualitative analysis of chatbot dialogues

2021 ◽  
Vol 6 (1) ◽  
Author(s):  
Asbjørn Følstad ◽  
Cameron Taylor
Keyword(s):  
Qualitative Analysis ◽  
Customer Service ◽  
User Experience ◽  
Practical Relevance ◽  
Interaction Patterns ◽  
Case Examples ◽  
Key Drivers ◽  
Future Work ◽  
Practical Implications ◽  
Insight Into

AbstractThe uptake of chatbots for customer service depends on the user experience. For such chatbots, user experience in particular concerns whether the user is provided relevant answers to their queries and the chatbot interaction brings them closer to resolving their problem. Dialogue data from interactions between users and chatbots represents a potentially valuable source of insight into user experience. However, there is a need for knowledge of how to make use of these data. Motivated by this, we present a framework for qualitative analysis of chatbot dialogues in the customer service domain. The framework has been developed across several studies involving two chatbots for customer service, in collaboration with the chatbot hosts. We present the framework and illustrate its application with insights from three case examples. Through the case findings, we show how the framework may provide insight into key drivers of user experience, including response relevance and dialogue helpfulness (Case 1), insight to drive chatbot improvement in practice (Case 2), and insight of theoretical and practical relevance for understanding chatbot user types and interaction patterns (Case 3). On the basis of the findings, we discuss the strengths and limitations of the framework, its theoretical and practical implications, and directions for future work.

scholarly journals Student engagement with sustainability: understanding the value–action gap

2014 ◽  
Vol 15 (4) ◽  
pp. 404-417 ◽  
Author(s):  
Gareth Chaplin ◽  
Paul Wyton
Keyword(s):  
Design Methodology ◽  
Strong Association ◽  
Structured Interviews ◽  
Online Questionnaire ◽  
Sustainable Living ◽  
Content Type ◽  
Lack Of Information ◽  
Significant Barrier ◽  
The Uk ◽  
Insight Into

Purpose – The purpose of this paper is to present the findings of research that aimed to determine what university students living in Unite accommodation in the UK understand about the concept of sustainable living. It considers what barriers they perceive to be standing in the way of following sustainable living practices. In particular, the research aimed to explore any value–action gap for the student population with a view to informing future actions to help close any gap. Design/methodology/approach – The study was completed through an online questionnaire survey of students living in halls of residence operated by provider The Unite Group Plc. The survey informed semi-structured interviews and focus groups that explored the issues raised in greater detail. Findings – It was found that students living in Unite properties believed sustainable living to be important, yet levels of understanding were very low and there appeared to be a wide value–action gap. Reasons for this are varied; however, an unexpected theme emerged around the association of effort and importance. There was a very strong association between sustainable living and recycling, which, therefore, saw the lack of adequate recycling facilities as a significant barrier to sustainable living. There were also issues around a lack of information, cost and respondents’ flatmates as further barriers. However, the most significant barrier was the displacement of responsibility for sustainable living to other people or organisations. Originality/value – Gaining an insight into the complexity of attitude and behaviour of students with the sustainability agenda will enable understanding that can be applied to activities that promote sustainability.

scholarly journals Identifying Corporate Sustainability Issues by Analyzing Shareholder Resolutions: A Machine-Learning Text Analytics Approach

2020 ◽  
Vol 12 (11) ◽  
pp. 4753
Author(s):  
Viju Raghupathi ◽  
Jie Ren ◽  
Wullianallur Raghupathi
Keyword(s):  
Machine Learning ◽  
Corporate Sustainability ◽  
Primary Source ◽  
Text Analytics ◽  
Useful Knowledge ◽  
Word Cloud ◽  
Textual Data ◽  
Shareholder Resolution ◽  
The Impact ◽  
Insight Into

Corporations have embraced the idea of corporate environmental, social, and governance (ESG) under the general framework of sustainability. Studies have measured and analyzed the impact of internal sustainability efforts on the performance of individual companies, policies, and projects. This exploratory study attempts to extract useful insight from shareholder sustainability resolutions using machine learning-based text analytics. Prior research has studied corporate sustainability disclosures from public reports. By studying shareholder resolutions, we gain insight into the shareholders’ perspectives and objectives. The primary source for this study is the Ceres sustainability shareholder resolution database, with 1737 records spanning 2009–2019. The study utilizes a combination of text analytic approaches (i.e., word cloud, co-occurrence, row-similarities, clustering, classification, etc.) to extract insights. These are novel methods of transforming textual data into useful knowledge about corporate sustainability endeavors. This study demonstrates that stakeholders, such as shareholders, can influence corporate sustainability via resolutions. The incorporation of text analytic techniques offers insight to researchers who study vast collections of unstructured bodies of text, improving the understanding of shareholder resolutions and reaching a wider audience.

scholarly journals Understanding the patient voice in gout: a quantitative study conducted in Europe

BJGP Open ◽  
2020 ◽  
Vol 4 (1) ◽  
pp. bjgpopen20X101003 ◽  
Author(s):  
Marc De Meulemeester ◽  
Elsa Mateus ◽  
Hilda Wieberneit-Tolman ◽  
Neil Betteridge ◽  
Lucy Ireland ◽  
...  
Keyword(s):  
Severe Pain ◽  
Online Survey ◽  
Online Questionnaire ◽  
Social Burden ◽  
Long Term Effect ◽  
Key Barrier ◽  
Treatment Expectation ◽  
Insight Into

BackgroundAlthough commonly diagnosed, gout often remains a poorly managed disease. This is partially due to a lack of awareness of the long-term effect of gout among patients and healthcare professionals.AimTo understand unmet needs for patients and provide insight into achieving better treatment.Design & settingA quantitative online questionnaire collected from 1100 people with gout from 14 countries within Europe.MethodPatients were recruited to complete an online survey via healthcare professional (HCP) referral, patient associations, or market research panels. Patients were included if they had been diagnosed with gout by a physician. Prior to commencement, patients were made aware that this study was sponsored by Grünenthal. The responses collected were collated and analyses were performed.ResultsPatients had an average of 2.9 gout flares within a 12-month period. Although 79% of patients were satisfied with treatment, inadequate gout control was also reported by 71% of patients. Furthermore, 84% experienced moderate-to-severe pain with their most recent flare. Of those who acknowledged treatment dissatisfaction, only 24% discussed other options with their GP. Most patients reported irregular follow-up and serum uric acid (sUA) monitoring. In addition, loss of belief that more can be done was a key barrier for patients.ConclusionPatients reported severe pain and social burden, coupled with low treatment expectation and lack of awareness of target sUA. Education around knowing and reaching sUA target is needed so that patients can receive and GPs can deliver higher quality management.

What Is Cheating?

2017 ◽  
pp. 1-34 ◽  
Author(s):  
Donna M. Velliaris
Keyword(s):  
International Students ◽  
Education Institution ◽  
Academic Misconduct ◽  
Bachelor's Degree ◽  
First Year ◽  
Online Questionnaire ◽  
Business Information ◽  
Entry Requirements ◽  
New Students ◽  
Insight Into

The Eynesbury Institute of Business and Technology (EIBT) is one of a growing number of private providers partnering with universities to attract international students early in their commitment to tertiary studies. EIBT offers diploma programs that comprise the equivalent courses as the first-year of a Bachelor's degree in Business, Information Technology (IT), or Engineering at the destination Higher Education Institution (HEI). EIBT provides a period of academic acculturation for international students whose English proficiency and/or previous academic results are below direct entry requirements. In 2015, 200+ ‘new' students were required to complete a mandatory online questionnaire during orientation. First-person narrative data was derived from students' responses to the open-ended question: What is cheating and why is it wrong? The findings provide insight into their understandings, which has helped facilitate opportunities for faculty to mitigate opportunities for academic misconduct in the context of this Institute.

Corporate Sustainability

2021 ◽  
pp. 26-43
Author(s):  
Iwona Bąk ◽  
Katarzyna Cheba
Keyword(s):  
Qualitative Research ◽  
Literature Review ◽  
Corporate Sustainability ◽  
Business Organizations ◽  
Research Directions ◽  
Comprehensive Review ◽  
Research Areas ◽  
Quantitative Analyses ◽  
Insight Into ◽  
The Web

This research provides a comprehensive review of corporate sustainability literature in various application areas. The chapter also highlights the gaps in clearly explaining the scope for it extending and incorporating the term of corporate sustainability into other research areas. The main advantage of this study is that it provides an insight into the state of the art of corporate sustainability in various application areas and future development and research directions. In addition to the literature review in this area, the chapter also presents numerous examples of the understanding of corporate sustainability by various business organizations. The chapter analyses nearly 200 different publications in this field available in the Web of Science database. In addition to quantitative analyses, in-depth qualitative research was also carried out.

scholarly journals Mobile Payment Adoption in the Age of Digital Transformation: The Case of Apple Pay

2020 ◽  
Vol 12 (13) ◽  
pp. 5443 ◽  
Author(s):  
Francisco Liébana-Cabanillas ◽  
Inmaculada García-Maroto ◽  
Francisco Muñoz-Leiva ◽  
Iviane Ramos-de-Luna
Keyword(s):  
Structural Equation ◽  
Payment System ◽  
Equation Modeling ◽  
Mobile Payment ◽  
Intention To Use ◽  
Online Questionnaire ◽  
Business World ◽  
Mobile Payments ◽  
Widespread Acceptance ◽  
Apple Pay

Current developments in information technology and communications, as well as the significant transformations the business world is being forced to make, are generating an opportunity for widespread acceptance of mobile payments. The present research analyzes the intention to use the Apple Pay mobile payment system, as well as contextualizing and evaluating the different antecedents of its use. To carry out the research, 539 users were invited to respond to an online questionnaire, and an analysis of structural equation modeling was used. The results indicate that perceived value is the variable that most influences the intention to use the proposed payment system, followed by perception of utility and risk. This work has important implications for companies in the sector.

Mobile Internet Adoption by Spanish Consumers

2009 ◽  
pp. 221-236 ◽  
Author(s):  
Carla Ruiz-Mafe ◽  
Silvia Sanz-Blas ◽  
Adrian Broz-Lofiego ◽  
Daniel Marchuet
Keyword(s):  
Financial Risk ◽  
Internet Use ◽  
Mobile Internet ◽  
Internet Adoption ◽  
Adoption Decision ◽  
Internet Industry ◽  
Internet Users ◽  
Depth Study ◽  
Key Drivers ◽  
Insight Into

The chapter aims to present an in-depth study of the factors influencing Mobile Internet adoption. The authors analyse the influence of Internet use experience, compatibility, perceived financial risk, credibility and attitude towards Mobile Internet in the M-Internet adoption decision. After identifying the key drivers of M-Internet adoption, the second part of the chapter presents an empirical study of the Spanish market. Results based on a sample of 213 Internet users show that Internet use experience, MInternet compatibility, credibility and attitude are positive key drivers of M-Internet adoption. Perceived financial risk influences negatively on M-Internet usage intention. This chapter will give managers and students insight into the M-Internet industry and the different factors that influence M-Internet adoption. In addition, these factors can be applied to the specific context of the Spanish market.

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