scholarly journals Rancang Bangun Aplikasi Manajemen Sales Force Berbasis Web Dan Android Dilengkapi Layanan Informasi Geografis (Studi Kasus Pada PT. Satryakarya Adiyudha)

2018 ◽  
Vol 4 (2) ◽  
pp. 26
Author(s):  
Anak Agung Ngurah Prawira Yudha ◽  
Made Sudarma ◽  
I Made Arsa Suyadnya
Keyword(s):  
Programming Languages ◽  
Web Applications ◽  
Sales Performance ◽  
Sales Force ◽  
Force System ◽  
Customer Data ◽  
Marketing Process ◽  
System Usability Scale ◽  
Grade Scale ◽  
Black Box Testing

This study aims to build a sales force system that can automate the marketing process in a company. Automation is necessary because manual calculations impact, in general on the company's sales performance, and in particular on sales performance. The solution offered on this issue is the development of a web-based sales force management application using PHP and HTML programming languages. While the Android-based applications built using Java and XML programming language. As a case study of workflow of sales force automation implementation, this study uses PT. Satryakarya Adiyudha which is a paint supplier and still working manually. The results obtained, an Android application to assist sales in conducting transactions, attendance, manage customer data, and calculate bonuses. While web applications are used by operators and managers in managing employee data, managing goods data, viewing sales visits, and confirming orders and printing order invoices. Based on Black-box testing, the result is functional applications can run well, whereas the Testing result using System Usability Scale (SUS) is 77.25 with Grade Scale C and Acceptability Ranges Acceptable.

scholarly journals Pengembangan Sistem Informasi Reservasi pada Pariwisata Perkemahan dengan Memanfaatkan Payment Gateway System (Studi Kasus : Tepi Buyan Campfire Buleleng)

2021 ◽  
Vol 2 (1) ◽  
Author(s):  
Ni Ketut Sri Krisna Radharani Dyatmika ◽  
Widhy Hayuhardhika Nugraha Putra ◽  
Djoko Pramono
Keyword(s):  
Black Box ◽  
Gateway System ◽  
System Usability Scale ◽  
System Usability ◽  
Grade Scale ◽  
Black Box Testing ◽  
Payment Gateway

Tepi Buyan Campfire merupakan salah satu wisata perkemahan yang berada di tepi Danau Buyan di daerah Bedugul, Bali. Banyaknya jumlah wisatawan membuat pengelola merasa kesulitan dalam mengelola proses dan data reservasi. Proses pencatatan reservasi dilakukan dua kali kerja sehingga sering terjadi kesalahan dalam penyampaian data. Dan, reservasi yang sudah dicatat sering kali dibatalkan secara sepihak oleh wisatawan tanpa adanya kabar kepada pihak pengelola perkemahan. Hal ini sering terjadi karena tidak adanya jaminan atau pembayaran di muka oleh wisatawan. Berdasarkan hal itu, diperlukan adanya platform secara online yaitu sistem informasi reservasi. Sistem ini dikembangkan berbasis website dan akan mengelola proses pembuatan reservasi hingga proses konfirmasi reservasi. Dalam proses pengembangan sistem, menggunakan metode Waterfall yang meliputi beberapa tahapa proses, yaitu analisis kebutuhan, perancangan sistem, implementasi sistem dan pengujian sistem. Sistem akan terintegrasi dengan payment gateway system dari Midtrans untuk melakukan proses pembayaran. Proses implementasi menggunakan framework Laravel, Bootstrap, MySQL serta Midtrans. Dilakukan pengujian sistem dengan tiga metode yaitu black box testing yang menunjukkan hasil valid dengan presentase sebesar 100%. Pengujian compatibility menunjukkan bahwa sistem dapat berjalan pada sebagian besar jenis browser yang tersedia. Sementara untuk pengujian usability dengan menggunakan system usability scale menghasilkan nilai akhir 79 dengan kategori Good serta dengan grade scale C yang berarti sistem dapat diterima.

scholarly journals Development of Mobile Sales Force System for an Automotive Aftermarket Company

2021 ◽  
Vol 7 (1) ◽  
pp. 45-60
Author(s):  
Nastassja Michelle ◽  
Maulahikmah Galinium ◽  
Kho I Eng
Keyword(s):  
Web Application ◽  
Sales Force ◽  
Force System ◽  
Customer Data ◽  
Erp System ◽  
Customer Information ◽  
Automotive Company ◽  
New System ◽  
Automotive Aftermarket

The aftermarket automotive company has a set of documents that is called Customer Information Folder (CIF). The CIF is used by the salesmen to record every activity, observation and sales made with their customers. Currently, the CIF is a pile of papers, in which paper misplacement can occur and data can be mixed up, and salesmen must return to the office at the end of the day to write down what they have done. The objective of this research is to create a mobile sales force system with a web application back-end that can help the company handle customer data and the system can also assist in managing others such as sales, orders, stocks and commissions. Based on request from the company, an ERP system is planned to be developed, starting from customer data (CIF / SFA), orders, stocks and commissions, which are developed for this research. The result of this research shows that the new system can help provide and manage data relating to customers, orders, stocks and commissions. Secondly, the new system can reduce paper usage by half through the simulation. Thirdly, the new system can provide organized, accurate and trustworthy data. Fourthly, the new system can help the Sales Department and company owner in determining sales trends and buying trends. Lastly, the new system is shown to have fulfilled user expectation as there are positive gaps between expectation and perception.

Pengujian Usability Website Pondok Pesantren Qodratullah Menggunakan System Usability Scale

2020 ◽  
Vol 6 (1) ◽  
pp. 34-43
Author(s):  
Fitri Purwaningtias ◽  
Usman Ependi
Keyword(s):  
Evaluation Process ◽  
Boarding School ◽  
Educational Institutions ◽  
Prospective Students ◽  
A Value ◽  
System Usability Scale ◽  
System Usability ◽  
Grade Scale ◽  
Final Score ◽  
Group B

Website saat ini telah digunakan diberbagai jenis instansi termasuk instansi pendidikan seperti Pondok Pesantren Qodratullah. Saat ini website Pondok Pesantren Qodratullah menjadi tulang punggung dalam penyebaran informasi terkain pondok pesantren kepada wali santri, alumni, calon santri dan masyarakat luas. Mengingat pentingnya website bagi Pondok Pesantren Qodratullah maka perlu untuk dilakukan evaluasi apakah informasi yang diberikan dan website yang ada telah memiliki nilai kebergunaan bagi pengguna atau tidak. Untuk itu di dalam penelitian ini dilakukan evaluasi untuk melihat perspektif pengguna terhadap website. Prose evaluasi dilakukan dengan system usability scale dengan sepuluh instrumen sebagai pernyataan evaluasi. Hasil evaluasi menunjukkan bahwa website Pondok Pesantren Qodratullah mendapatkan nilai akhir 88. Nilai 88 berarti website Pondok Pesantren Qodratullah mendapatkan adjective rating yang excellence, grade scale tergolong kelompok B dan tingkat acceptability termasuk acceptable. The website is currently used in various types of institutions including educational institutions such as Qodratullah Islamic Boarding School. Currently the Qodratullah Islamic Boarding School website is the backbone in the dissemination of information about Islamic boarding schools to the guardians of students, alumni, prospective students and the wider community. Considering the importance of the website for the Qodratullah Islamic Boarding School, it is necessary to evaluate whether the information provided, and the existing website have a useful value for the user or not. For this reason, in this study an evaluation was conducted to see the user's perspective on the website. The evaluation process is carried out with a system usability scale with ten instruments as evaluation statements. Evaluation results show that the Qodratullah Islamic Boarding School website gets a final score of 88. A value of 88 means that the Qodratullah Islamic Boarding School website gets an adjective rating that excellence, grade scale belongs to group B and the level of acceptability is acceptable

scholarly journals The Mediating Role of Sales Performance in the Effect of Antecedents on Sales Force Satisfaction: In the Case of Top Three Chain Retail Stores Operating in Ethiopia

2018 ◽  
Vol 10 (1) ◽  
pp. 145
Author(s):  
Getie Andualem Imiru
Keyword(s):  
Job Satisfaction ◽  
Confidence Interval ◽  
Self Efficacy ◽  
Pearson Correlation ◽  
Sales Performance ◽  
Sales Force ◽  
Retail Stores ◽  
Mediating Role ◽  
Chain Retail ◽  
Core Characteristics

The objective of this study is to investigate the effect of antecedent variables on salesforce Job satisfaction mediated by salesforce performance. Data were gathered using a structured questionnaire from top three chain retail stores engaged in retailing business operating in Ethiopia. Although a total of 450 questionnaires were distributed to sales persons of these companies, 380 questionnaires were returned and used at the end of the data collection process, which gave the response rate of 84 per cent. The ability, effort, self-efficacy, and job core characteristics have a significant Pearson correlation of 0.493, 0.105, 0.288, and 0.391 respectively at 0.01 confidence interval with sales performance. On the other hand, five constructs of the study ability, effort, self-efficacy, fixed compensation, and job core characteristics influenced sales performance significantly at 95% confidence interval with a sig. level of 0.000, 0.004, 0.002, 0.000, and 0.000 respectively. The result of the study indicated that six variables which are ability, effort, self-efficacy, fixed compensation, job core characteristics, and sales performance influenced job satisfaction significantly at 95% confidence interval with a sig. level of 0.000 for all variables.

scholarly journals Clustering the mediators between the sales control systems and the sales performance using the AMO model: A narrative systematic literature review

2018 ◽  
Vol 14 (3) ◽  
pp. 387 ◽  
Author(s):  
Alejandro Benet-Zepf ◽  
Juan A. Marin-Garcia ◽  
Ines Küster
Keyword(s):  
Literature Review ◽  
Control Systems ◽  
Systematic Literature Review ◽  
Customer Orientation ◽  
Behavioral Control ◽  
Sales Performance ◽  
Sales Force ◽  
Organizational Conditions ◽  
Scientific Papers ◽  
Business Source Premier

Purpose: To identify all types of sales force control systems in the academic literature, and to cluster the mediators between these controls and the performances, according to the AMO model (abilities, motivations, and opportunities), analysing how each of these three groups of mediators are influenced by control systems, and how they impact on the sales performance, using a systematic literature review]Design/methodology/approach: Scientific papers published during the last 32 years, using as databases: Business Source Premier (EBSCO), Science Direct, Scopus, Web of Science, and Google Scholar. Business, Management and Social Sciences were taken as selection fields. False positives identification, exclusions after reading the abstracts, and after reading the whole article, was performed by the authors by consensus. 114 articles of the initial selection of non-repeated references, together with 28 additional citations integrated the final selection.Findings: A new framework based on a grouping of mediators between the control systems and the performances, into abilities, motivations and capabilities is proposed. Originality/value: As academic result, the review highlights that all three groups from the AMO model evidence positive impacts on sales performance when a behavioral control system (mostly from the capability part) is in use, by enhancing salesperson’s skills, motivation, and organizational conditions and support, fostering as a result, a salesperson relational approach and a customer orientation, which generate the best outcomes in the long term. These findings suggest as a managerial contribution, that coaching and leading -rather than commanding- to be a more appropriate control attitude, especially when the salesperson is younger or unexperienced.

Evaluasi Usability pada Aplikasi Mobile ACC.ONE menggunakan System Usability Scale (SUS) dan Usability Testing

2021 ◽  
Vol 7 (1) ◽  
pp. 1-10
Author(s):  
Veni Manik ◽  
Clara Hetty Primasari ◽  
Yohanes Priadi Wibisono ◽  
Aloysius Bagas Pradipta Irianto
Keyword(s):  
Usability Testing ◽  
Low Grade ◽  
Percentile Rank ◽  
System Usability Scale ◽  
System Usability ◽  
Grade Scale

Perusahaan pembiayaan kendaraan mobil saat ini semakin banyak dan berkembang begitu pesat. Setiap perusahaan berusaha untuk menarik perhatian pelanggan dengan berbagai cara, terutama peningkatan teknologi untuk mendukung dan memudahkan proses kegiatan pembiayaan mobil. Perusahaan Astra Credit Company memanfaatkan teknologi dengan menyediakan aplikasi mobile acc.one yang dapat digunakan oleh pelanggan untuk membantu segala kegiatan proses pembiayaan mobil di Perusahaan ACC. Namun aplikasi ini terdapat beberapa masalah yang dapat diketahui dari ulasan pengguna di play store seperti aplikasi tiba-tiba error, aplikasi tidak dapat dibuka, fitur tidak berfungsi dengan semestinya, dll. Sehingga dilakukan pengujian aplikasi untuk mengetahui tingkat usability aplikasi dengan menggunakan metode system usability scale dan usability testing untuk mengetahui pengalaman pengguna. Hasil yang diperoleh tingkat usability aplikasi dengan tingkat kemudahan sebesar 73,33% yang masuk dalam kategori buruk, tingkat kecepatan pengguna sebesar 0,0467 goals/sec yang termasuk kategori normal, tingkat kesalahan pengguna sebesar 0,1230 total defect yang masuk dalam kategori kecil, dan tingkat kepuasan pengguna menggunakan kuesioner SUS memperoleh rerata SUS sebesar 54,45945946 yang artinya tingkat kepuasan pengguna rendah terhadap aplikasi berdasarkan penentuan nilai SUS yaitu Acceptability atau tingkat penerimaan penggunaan masuk dalam kategori marginal low, Grade Scale atau tingkat grade skala masuk dalam kategori F dan Adjective Rating masuk dalam kategori OK. Selain itu, pada SUS skor percentile rank masuk kedalam grade D.

VeRA: Verifying RBAC and Authorization Constraints Models of Web Applications

2021 ◽  
Vol 31 (05) ◽  
pp. 655-675
Author(s):  
Thanh-Nhan Luong ◽  
Hanh-Phuc Nguyen ◽  
Ninh-Thuan Truong
Keyword(s):  
Access Control ◽  
Programming Languages ◽  
Web Application ◽  
Web Applications ◽  
Implementation Process ◽  
Record Management ◽  
Role Based Access Control ◽  
Security Issue ◽  
Control Policies ◽  
Access Control Policies

The software security issue is being paid great attention from the software development community as security violations have emerged variously. Developers often use access control techniques to restrict some security breaches to software systems’ resources. The addition of authorization constraints to the role-based access control model increases the ability to express access rules in real-world problems. However, the complexity of combining components, libraries and programming languages during the implementation stage of web systems’ access control policies may arise potential flaws that make applications’ access control policies inconsistent with their specifications. In this paper, we introduce an approach to review the implementation of these models in web applications written by Java EE according to the MVC architecture under the support of the Spring Security framework. The approach can help developers in detecting flaws in the assignment implementation process of the models. First, the approach focuses on extracting the information about users and roles from the database of the web application. We then analyze policy configuration files to establish the access analysis tree of the application. Next, algorithms are introduced to validate the correctness of the implemented user-role and role-permission assignments in the application system. Lastly, we developed a tool called VeRA, to automatically support the verification process. The tool is also experimented with a number of access violation scenarios in the medical record management system.

The Effect of Effort on Sales Performance and Job Satisfaction

1994 ◽  
Vol 58 (2) ◽  
pp. 70-80 ◽  
Author(s):  
Steven P. Brown ◽  
Robert A. Peterson
Keyword(s):  
Job Satisfaction ◽  
Conceptual Models ◽  
Theoretical Models ◽  
Sales Performance ◽  
Sales Force ◽  
Work Behavior ◽  
Direct Selling ◽  
Work Related ◽  
Managerial Implications ◽  
Positive Effect

The authors address a fundamental gap in understanding how sales performance and job satisfaction are determined in an investigation of the sales force of a direct-selling organization. Results indicate a direct positive effect of work-related effort on job satisfaction that is not mediated by sales performance. This is inconsistent with commonly accepted theoretical models and suggests that the perspective of work as a “terminal value” (i.e., an end in itself, rather than strictly a means to an end) has been underemphasized in models of work behavior. As such, either (1) measures of sales performance should be broadened to encompass the terminal value perspective on the psychological value of work or (2) conceptual models should be revised to reflect that narrowly defined measures of sales performance do not completely mediate the effect of effort on job satisfaction. The authors conclude with a discussion of managerial implications of these findings.

scholarly journals Sistem Pendukung Keputusan Kelayakan Penerimaan Nasabah Menggunakan Metode Profile Matching

2020 ◽  
Vol 5 (1) ◽  
pp. 98
Author(s):  
Anita Ahmad Kasim ◽  
Raziyan Dwi Pathan
Keyword(s):  
Programming Languages ◽  
Small And Medium Enterprises ◽  
Web Based ◽  
Customer Data ◽  
Matching Process ◽  
Customer Acceptance ◽  
Profile Matching ◽  
Long Time ◽  
Small Medium Enterprises ◽  
Medium Enterprises

 Abstract—PT Sarana Sulteng Ventura is one company that aims to provide loan capital is micro, small, and medium enterprises (UMKM) as a venture partner timed short or long to be able to stand on its own with loan capital that fits with the kind of effort that it takes for the customer. In providing venture capital loans, the company has some terms and conditions that apply. and the company still cultivate customer data manually so that it takes quite a long time. Then with this author makes the eligibility decision support system which will facilitate customer acceptance staff employees of PT Sarana Sulteng Ventura to pre-screen customer deserves a loan business capital to client or small medium enterprises. The researchers used a system that is web -based systems using the programming language PHP and MySQL into its data base processing and sublime text 2 as editor of programming languages. This research used the method of profile matching process to perform the calculation of assessments to help give the eligibility decision of acceptance the customer at PT. Sarana Sulteng Ventura city of Palu.

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