scholarly journals Social Cohesion through Social Media as Part of Disaster Information System in Disaster Prone Area

2021 ◽  
Vol 6 (2) ◽  
pp. 284-295
Author(s):  
Puji Lestari ◽  
Eko Teguh Paripurno ◽  
Hikmat Surbakti

Social media is one of the disaster communication means for social cohesion in information retrieval. However, Karo Regency has limitedly use WhatsApp, Instagram, and Facebook. This study aimed to evaluate social media Instagram and Facebook as part of the disaster information system in disaster-prone areas to improve social cohesion in Karo Regency, North Sumatra, Indonesia. This study combined qualitative and quantitative evaluation. Qualitative evaluation steps consist of (1) setting goals; (2) classification; (3) stating structured goals; (4) collecting data; (5) analyzing results of observations and measurements. Based on the evaluation, Instagram has been inactive since April 1, 2020, and Facebook has been inactive on August 17, 2017, due to the absence of competent human resources (HR). The use of internal WhatsApp groups is due to the unpreparedness in dealing with public comments. Based on a survey in early June 2021 to the Karo community showed that 56.3% of respondents were familiar with the Karo BPBD social media. The trust level of social media users for social cohesion in the disaster-prone area of Karo Regency was very high at 56.3%. Respondents believed that information conveyed through social media uploads is able to improve social cohesion in dealing with various disasters. This is formed because of the sense of belonging, social trust, generalized reciprocity, and social harmony. This study contributed in the form of BPBD policies in managing social media as an information system to improve social cohesion in the disaster-prone area ofKaro Regency. The new findings theoretically added caring in Johnson's Social Cohesion Theory.

2021 ◽  
Vol 1 (4) ◽  
pp. 210-217
Author(s):  
Puji Lestari ◽  
Eko Teguh Paripurno ◽  
Hikmat Subekti ◽  
Catrinadia Christie Br. Barus ◽  
Elisabeth Isyana

The social media Instagram @bpbdkaro as a source of communication and disaster information dissemination in the Karo community is no longer active. The purpose of this study was to find a disaster communication planning model in the communication and information dissemination process from the Karo Regency Regional Disaster Management Agency (BPBD) to the community through the Instagram @bpbdkaro social media account. This study uses qualitative evaluation research methods, data collection techniques with Focus Group Discussion and interviews with Instagram managers, the Head of Planning for the Regional Disaster Management Agency (BPBD), and field observations. Quantitative evaluation method with data collection techniques is carried out online through Google Form to 50 people who use social media randomly. The evaluation results show that Instagram social media is used by the majority of respondents (28%) as the main source of searching for disaster information in Karo, but @bpbdkaro social media is not active because the Karo Regency BPBD does not dare to face negative comments from the community and the unavailability of human resources to manage it. This causes the dissemination process of disaster communication and information through social media Instagram @bpbdkaro not going well to achieve the goal due to the lack of elements of communication planning. The results of the evaluation of researchers with BPBD Karo Regency have carried out communication planning referring to the Cutlip and Center planning theory by covering elements of fact determination, planning, communication, and evaluation. The theoretical new findings in this study provide additional elements of communication competence and resources in the Cutlip and Center Communication Planning Model. The substance of this research contributes in the form of recommendations for communication planning models for the dissemination of disaster communication and information through social media.


2016 ◽  
Vol 25 (4) ◽  
pp. 478-491 ◽  
Author(s):  
Dwie Irmawaty Gultom

Purpose – Trust in disaster communication is significant because a lack of trust will prevent the transformation of information into usable knowledge for an effective disaster response. Therefore, the purpose of this paper is to investigate how the culture and network ties of an affected community can encourage trust and participation in disaster communication. Design/methodology/approach – A qualitative case study of Jalin Merapi (JM) was conducted by interviewing 33 research participants in the Mt Merapi surroundings. Findings – The findings indicate that culture-embedded disaster communication plays important roles in increasing the effectiveness of disaster information and encouraging trust in the authenticity of locally based disaster information at the individual level. The findings also identify that strong ties and weak ties play different roles in disaster communication. The strong ties are more effective in facilitating information diffusion and encourage trust and community participation within the affected community. Furthermore, the weak ties are more effective in disseminating information to wider audiences, and have an indirect influence in encouraging trust by extending the offline social network owned by the affected community. Originality/value – Most literature on disaster communication focusses on the construction of disaster messages to encourage effective disaster response. Less attention has been paid to the information receivers regarding how disaster information is considered to be trustworthy by the affected community and how it can increase collective participation in community-based disaster communication.


Author(s):  
Barbara Crossette

With a new Secretary-General, António Guterres, installed in 2017, the United Nations is in a position to hasten changes to its public information system and functions, which were slow to catch up with a fast-moving social media age. As the former head of UNHCR, he understands the importance of good relations with the media, which often have felt shut out by UN officials and member nations reluctant to expand the organization’s information outreach. Media attention had atrophied, at a time when the UN was coming under greater pressure and criticism for its handling of peacekeeping scandals and slow responses to crises, even when these were not the fault of the Secretariat.


2017 ◽  
Vol 33 (12) ◽  
pp. 1389-1400 ◽  
Author(s):  
Stine Eckert ◽  
Pradeep Sopory ◽  
Ashleigh Day ◽  
Lee Wilkins ◽  
Donyale Padgett ◽  
...  

2021 ◽  
Vol 7 (1) ◽  
pp. 19-31
Author(s):  
Sri Rahayu ◽  
Ryanthika Serliyanthi Setyaningrum ◽  
Yuni Kristina Dewi

Information systems built in the form of social media and the internet make us able to carry out various activities without having to meet face to face. Social media is currently the main attraction for people to communicate and find information quickly. This is a great opportunity for companies to reach and expand their market. With an information system built in the form of social media and the internet, all obstacles, both distance and high costs, can be suppressed and communication can be carried out effectively. So far, PT. Red Eye Utama conducts marketing through radio advertisements, newspapers / billboards, this is what causes problems, due to limited space and time, as well as high costs to carry out all these processes. The negotiation process between the company and the customer is one of the obstacles that affects the company's service to customers. Therefore, one solution to the problems in this system is to build a Social Media Advertise Maintenance Information System. By using PIECES method analysis for improvements based on performance indicators, indicator information, economic indicators, control indicators, efficiency indicators and service indicators. To design the new system, object-oriented modeling is used, namely UML (Unified Modeling Language) which is the right tool to use in describing the system design that will be made according to User needs.


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