scholarly journals Exploring the use of ICTs in non-profit sector organisations: supporting the third act

2021 ◽  
Author(s):  
◽  
Nishanie Priyanga De Silva Senapathy

<p>Life after retirement from full-time work is known as the third act of an individual. In New Zealand the third act has become longer, resulting in an ageing population. An implication of population ageing is the need for increased support and services for older people who live within the community. Non-profit sector organisations primarily cater to those that are either beyond the reach of state services or are unable to afford services offered by the commercial sector.  This study is guided by the central research question: how can non-profit sector organisations use ICTs to support service provision for older people living within the community? Using Lamb and Kling’s social actor model, adapted to the context of non-profit sector, the research project explores how ICT use is influenced by factors that are investigated under four key dimensions: affiliations, environment, identities and technology. Employing a case research method, it studies ICT use in four human services non-profit sector organisations.  The analysis of the case studies revealed how external influences are enacted within organisations. The study presents a framework which explains post-adoptive use in non-profit sector organisations incorporating external factors, the organisational view and social actor behaviours. The findings suggest that client and funder information requirements influence organisations to select one of four responses to external cues. Organisations adopt either a complementary perspective, a competing perspective, a compatible view or a negotiated view. These organisational information perspectives craft social actor behaviours within non-profit organisations.  Further, this study found information challenges associated with maintaining complex client requirements. Mobility of the work force, deficiencies in data capture and limitations of existing client information systems constrain information flow in these organisations. As a result analysis of service utilisation data fails to communicate the actual value created within communities.  This study has extended the understanding of ICT use in non-profit human services organisations in New Zealand and contributed to knowledge in the development of the social actor model within specific contexts. The original contribution of this study is the three-tier typology of social actor- information roles. The study presents social actor behaviour associated with a primary entity and an information role. Five main social actor- information roles were identified across three tiers and have been mapped against a spectrum of information behaviours associated with each role. When responding to external cues social actors engage in task related behaviours associated with their information roles. By contributing to ICT use practices, this research presents new perspectives on the components of value in organisational processes. Identifying value adding and value communicating information flows, information loss and informal ICT support roles this study presents a detailed analysis of the factors that enhance and constrain ICT use within human services non-profit sector organisations.</p>

2021 ◽  
Author(s):  
◽  
Nishanie Priyanga De Silva Senapathy

<p>Life after retirement from full-time work is known as the third act of an individual. In New Zealand the third act has become longer, resulting in an ageing population. An implication of population ageing is the need for increased support and services for older people who live within the community. Non-profit sector organisations primarily cater to those that are either beyond the reach of state services or are unable to afford services offered by the commercial sector.  This study is guided by the central research question: how can non-profit sector organisations use ICTs to support service provision for older people living within the community? Using Lamb and Kling’s social actor model, adapted to the context of non-profit sector, the research project explores how ICT use is influenced by factors that are investigated under four key dimensions: affiliations, environment, identities and technology. Employing a case research method, it studies ICT use in four human services non-profit sector organisations.  The analysis of the case studies revealed how external influences are enacted within organisations. The study presents a framework which explains post-adoptive use in non-profit sector organisations incorporating external factors, the organisational view and social actor behaviours. The findings suggest that client and funder information requirements influence organisations to select one of four responses to external cues. Organisations adopt either a complementary perspective, a competing perspective, a compatible view or a negotiated view. These organisational information perspectives craft social actor behaviours within non-profit organisations.  Further, this study found information challenges associated with maintaining complex client requirements. Mobility of the work force, deficiencies in data capture and limitations of existing client information systems constrain information flow in these organisations. As a result analysis of service utilisation data fails to communicate the actual value created within communities.  This study has extended the understanding of ICT use in non-profit human services organisations in New Zealand and contributed to knowledge in the development of the social actor model within specific contexts. The original contribution of this study is the three-tier typology of social actor- information roles. The study presents social actor behaviour associated with a primary entity and an information role. Five main social actor- information roles were identified across three tiers and have been mapped against a spectrum of information behaviours associated with each role. When responding to external cues social actors engage in task related behaviours associated with their information roles. By contributing to ICT use practices, this research presents new perspectives on the components of value in organisational processes. Identifying value adding and value communicating information flows, information loss and informal ICT support roles this study presents a detailed analysis of the factors that enhance and constrain ICT use within human services non-profit sector organisations.</p>


2009 ◽  
Vol 68 (4) ◽  
pp. 664-671 ◽  
Author(s):  
Janine L. Wiles ◽  
Ruth E.S. Allen ◽  
Anthea J. Palmer ◽  
Karen J. Hayman ◽  
Sally Keeling ◽  
...  

2011 ◽  
Vol 74 (11) ◽  
pp. 509-516 ◽  
Author(s):  
Clare Hocking ◽  
Juanita Murphy ◽  
Kirk Reed

Aim: This exploratory study aimed to uncover the strategies that older adults employ to ameliorate the impact of impairments and barriers to participation. Method: Eight participants were interviewed in their own homes, in a town or city in New Zealand. Findings: Inductive analysis of data revealed four main categories of strategies: strategies to keep safe, to recruit and accept help, to meet social and biological needs (nutritional and medical), and to conserve financial, material and bodily resources. Discussion: The study supports some previous findings of strategies used by older people, and demonstrates that enquiring into the strategies that older people devise and adopt into their own lives is a productive line of inquiry. The strategies described differ from those that occupational therapists recommend, and do not incorporate public health messages about the benefits of physical activity or recommendations about falls prevention. Conclusion: The findings suggest that asking older clients about the strategies that they use will uncover valuable information for therapists giving advice or issuing equipment to help older adults to manage in the community.


First Monday ◽  
2021 ◽  
Author(s):  
Libby Hemphill ◽  
A.J. Million ◽  
Ingrid Erickson

We present findings from interviews with 23 individuals affiliated with non-profit organizations (NPOs) to understand how they deploy information and communication technologies (ICTs) in their civic engagement efforts. Existing research about NPO ICT use is often critical, but we did not find evidence that NPOs fail to use tools effectively. Rather, we detail how NPOs assemble various ICTs to create infrastructures that align with their values. Overall, we find that existing theories about technology choice (e.g., task-technology fit, uses and gratifications) do not explain the assemblages NPOs describe. We argue that the infrastructures they fashion can be explained through the lens of moral economies rather than utility. Together, the rhetorics of infrastructure and moral economies capture the motivations and constraints our participants expressed and challenge how prevailing theories of ICT use describe the non-profit landscape.


2017 ◽  
Vol 44 (5) ◽  
pp. 816-832 ◽  
Author(s):  
Colin C. Williams ◽  
Besnik Krasniqi

Purpose Recently, a small but burgeoning literature has argued that tax non-compliance cannot be fully explained using the conventional rational economic actor approach which views non-compliance as occurring when the pay-off is greater than the expected cost of being caught and punished. Instead, a social actor approach has emerged which views tax non-compliance as higher when “tax morale”, defined as the intrinsic motivation to pay taxes, is low. To advance this social actor model, the purpose of this paper is to evaluate the individual and national heterogeneity in tax morale, which is crucial if tax compliance is to be improved. Design/methodology/approach To do this, the authors report data from the 2010 Life in Transition Survey on tax morale in 35 Eurasian countries. Findings Logit econometric analysis reveals, on the one hand, that there is higher tax morale among middle-aged, married, homeowners with children, with a university degree and employed, and on the other hand, that there is higher tax morale in more developed countries with stronger legal systems and less corruption, and higher levels of state intervention in the form of both taxation and expenditure. Research limitations/implications Rather than continue with the rational actor approach, this paper reveals that how an emergent social actor approach can help to more fully explain tax non-compliance and results in a different policy approach focused upon changing country-level economic and social conditions associated with low tax morale and thus non-compliance. Practical implications These results display the specific populations with low tax morale which need targeting when seeking to tackle tax non-compliance. Originality/value This paper provides a new way of explaining and tackling tax non-compliance in Eurasian countries.


2018 ◽  
Vol 2018 (99 (155)) ◽  
pp. 97-118
Author(s):  
Piotr Staszkiewicz ◽  
Rumiana Górska

This paper examines whether the auditee’s financial situation affects the auditor’s non-audit fee and independ- ence. Three sets of tests were used to address the issue. The first examines whether there are cross-border and intertemporal differences in relationships between non-audit fees and audit fees. The second tests whether there is a relationship between non-audit fees and report modification. The third addresses the relationships between audit fees and the auditee’s financial situation. The results suggest a lack of coexistence of all three motives for the purchase of non-audit fee services, and substantial similarities of auditor and auditee behaviors across Po- land and New Zealand. We documented the lack of a significant link between auditee failure risk and the quality of the audit report. Our findings indicate an operational rather than a strategic nature of non-audit services to incumbent clients.


2009 ◽  
Vol 54 (1) ◽  
pp. 97-109 ◽  
Author(s):  
Sabrina Fusari

Abstract This paper describes the problems that arise in the translation of texts on – and by – the nonprofit sector from English (especially American English) into Italian. First of all, we focus on the main problems of translation, deriving from the disparity between the third sector in Italy and in the US. Secondly, we present a corpus-based project aimed at monitoring the differences between nonprofit discourse (especially fundraising letters) in Italy and the US. Lastly, we show a number of practical examples to illustrate how this type of corpus can meet the needs of translators and draw some conclusions on the importance of using monitor (i.e., continuously updated) corpora to produce successful translations in specialised fields where there are sizeable differences between source and the target cultures.


2021 ◽  
Vol 28 (3) ◽  
pp. 308-317
Author(s):  
Tamires Ferri Izzo ◽  
Maria Juana Beatriz Lima Candanedo ◽  
Aline Yumi Higuti ◽  
Lucas Magalhães Corrêa ◽  
Dayane Melo Campos ◽  
...  

ABSTRACT The evolution of dementia is strongly related to cognitive, motor, and functional changes and to the presence of cardiovascular diseases. Disturbances vary according to phase of dementia and can limit instrumental and basic activities of daily living. The aim of this study was to analyze the immediate physiological effects of listening to music before physical exercise in institutionalized older people with moderate to advanced dementia. A randomized trial was conducted with 18 institutionalized older people with dementia (mean age was 79 years old, 52.6% were female), who were divided into a Training with Music Group (TWMG) and a Training without Music Group (TWtMG). The evaluation included heart rate (HR), blood pressure (BP) and HR variability (HRV). The assessment was conducted in a closed environment or in places with minimal visual and auditory stimulation. The TWMG was submitted to stimuli with music for 15 minutes and physical exercises for 30 minutes to improve/maintain their global mobility. The TWtMG performed the same physical exercises, however without music before physical exercise. The interventions lasted 12 weeks, and were performed individually once a week. In the TWMG, we observe a decrease in diastolic BP in the third session. In the sixth week, the HR increased after the session in both groups. TWMG improved HRV in the third session, with a difference between groups only after the session. After the sixth session, HRV values improved in both groups. In conclusion, listening to music before physical exercise is associated with positive effects in people with dementia, as it tends to maintain and improve physiological factors.


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