scholarly journals Peran Brand Trust dan Brand Reputation dalam Menguatkan Pengaruh Brand Awareness terhadap Brand Performance Kasus pada Langit Musik

2021 ◽  
Vol 12 (3) ◽  
pp. 189-201
Author(s):  
Teguh Widodo ◽  
Dheana Rakhmawati

This study aims to analyze the factors that affect the brand performance of Langit Musik service with brand awareness as an exogenous variable. Brand awareness is hypothesized to affect brand performance either directly or indirectly. The entire hypothesis proposed forms a research framework in the structural equations (SEM) model. Empirical data was obtained through an online survey of 238 respondents who answered 24 questionnaire questions in full. The selection of respondents was determined by a non-probability sampling approach from users who have used and are using Langit Musik service in Indonesia. The software used to perform a series of statistical tests informs that all indicators used meet the criteria of validity and reliability, the research model meets the match criteria, the seven hypotheses submitted, the whole is accepted based on the t-significance test, and produces strong factors. The three variables and their expansion have a positive and significant effect on brand performance. The biggest influence of variables on consecutive brand performance is brand awareness, brand reputation, brand trust. To improve performance, Langit Musik can increase its promotion so that people can get to know langit musik service. The next study is expected to expand the variables one of which is purchase decisions placed after the brand performance variable in order to improve the hypothesis of the model.

2021 ◽  
Vol 13 (1) ◽  
pp. 1-22
Author(s):  
Evo Sampetua Hariandja ◽  
Aurellia Adeline ◽  
Ferdinandus Eric ◽  
Yossel Christopher

Abstract- This study aims to determine the effect of brand popularity on brand loyalty, brand awareness, perceived quality and brand reputation among Etude House Indonesia users. Other objective of this study are to t he effect of brand loyalty, brand awareness, perceived quality and brand reputation on brand equity. The effect of brand equity on purchase intention To address the objectives of the study, a quantitative research design was implemented by distributing the questionaires to 360 Etude House Indonesia users and implementing the intruments that fulfilled the validity and reliability test requriements. The data were analyzed by SEM SmartPLS 3. The findings revealed that there was an effect of Brand popularity affects brand awareness, perceived quality, and brand reputation. Other results show that the counrry of brand origin affects brand loyalty, brand awareness and brand perceived quality. Also, Brand equity is determined by brand loyalty and brand reputation. While  Brand equity has a significant effect on purchase intention. In addition, brand equity also impacts on purchase intention. However, in this study the relationship of brand popularity to brand loyalty, the effect of country of brand origin on brand reputation, the effect of brand awareness on brand equity and the effect of perceived quality on brand equity is not supported in hypothesis testing. Keywords: Brand Popularity; Country of Brand Origin; Brand Loyalty, Brand Awareness; Perceived Quality; Brand Reputation; Brand Equity; Purchase Intention


2020 ◽  
Vol 14 (3) ◽  
pp. 307-322 ◽  
Author(s):  
Mashur Razak ◽  
Muhammad Hidayat ◽  
Ansir Launtu ◽  
Aditya Halim Perdana AHP Kusuma Putra ◽  
Shandra Bahasoan

Purpose This paper aims to investigate the relevance of each variable such as brand attitude, brand awareness, brand visibility (BV), brand integrity (BI), brand reputation and brand performance through direct and intervening testing, so that the research has theoretical implications for the development of modern marketing science while having managerial implications for Apple product companies through model development what has been done by Pantea Foroudi. Design/methodology/approach This research is the development of Pantea Foroudi’s research. The original side of this study adds BI variables and BV as an intervening variable. The research analysis method uses partial least square, which is the process with Smart-PLS Software. The sampling method uses purposive random sampling with data collection using e-survey. This study also involved 395 samples of apple product brands in Makassar, Indonesia. This research was conduct from March to October 2018. Findings The 14 line analysis that the authors submitted, both tests were carried out directly or intervening. A total of 11 predictions stated significant influence while BV and brand awareness did not affect the brand reputation. Brand awareness also does not affect brand performance by making brand reputation an intervening variable. Originality/value The original side of the research adds a variable that is considered very important, namely, BI and BV.


2020 ◽  
Vol 3 (2) ◽  
pp. 221-227
Author(s):  
Kosasih Kosasih

Abstract - This study focused on product design, online promotion, brand image and purchasing decisions. Brand image of an item can be formed through product design and promotion. Through designs that keep up with the times and promotional activities will be taken into consideration by consumers in deciding on purchases. The research design uses descriptive verification design by passing the significance test, path analysis and coefficient determination. Data shows that product design, online promotion and purchasing decisions are in the good category, while the brand image is very good. From the results of statistical tests it is known that product design and online promotion have a positive and significant effect on purchasing decisions through brand image as an intervening variable. 60.4% of the variation in the brand image can be explained by product design and online promotion then 83.8% variations in purchase decisions can be explained by brand image. Abstrak - Penelitian ini melihat desain produk, promosi secara online, citra merek dan keputusan pembelian. Citra merek suatu barang dapat terbentuk melalui desain produk dan promosinya. Melalui desain yang mengikuti perkembangan zaman dan aktivitas promosi akan menjadi bahan pertimbangan konsumen dalam memutuskan pembelian. Desain penelitian menggunakan desain deskriptif verifikatif dengan melewati uji signifikansi, analisis jalur dan koefisien determinasi. Data menunjukan bahwa desain produk, promosi secara online dan keputusan pembelian berada pada kategori baik, sedangkan citra merek sangat baik. Dari hasil uji statistik diketahui bahwa desain produk dan promosi secara online berpengaruh positif dan signifikan terhadap keputusan pembelian melalui citra merek sebagai variable intervening. 60,4% variasi dari citra merek tersebut dapat diterangkan oleh desain produk dan promosi secara online kemudian 83,8% variasi keputusan pembelian dapat diterangkan oleh citra merek.


Author(s):  
Yuni Rahmawati ◽  
Sengguruh Nilowardono

This study aims to explore the decision to purchase Royal Residence Housing products in Surabaya. Exploration of Royal Residence Housing products is carried out using quantitative research methods.Data testing is done by questionnaires analyzed using statistical analysis such as validity and reliability tests and multiple linear regression analysis with the help of SPSS 21.0 for Windows.The results showed that the independent variable (product), product quality, brand trust, price and promotion simultaneously had an effect on the dependent variable, namely the purchase decision to produce conclusions, that is, accepted. This is evidenced by the significance value of 0.000 or less than 0.05 and the value of Fcount (61.441)> Ftable (2.71). There is a significant and not significant partial effect of the independent variable on the dependent variable. Through the results of calculations that have been done with a significant level of results of 0.000 is smaller than 0.05.


Author(s):  
Amir Khanlari ◽  
Faezeh Rezaei ◽  
Seyed Abolghasem Mira

Nowadays, the concept of brand community is tied with media. So, the new concept of social media based brand community without constraint of geography is built. In this chapter, we investigate the effects of social media based brand community on elements of the customer centric model, brand loyalty and brand equity through its antecedents (i.e., brand loyalty, brand trust, perceived quality, brand awareness/ association). An online survey with 170 users of brand community of Cinere Company on Facebook was conducted and path analysis technique was applied for data analysis. The results show that brand community of Cinere on social media has positive effects on all elements of the customer centric model. customer/ other customer and customer/ brand relationships have positive effects on brand loyalty with mediating role of brand trust; and loyalty, perceived quality, brand awareness/association have positive effects on brand equity. Interestingly, brand trust contributes only indirectly to brand equity. Finally, implications for practice and future research opportunities are discussed.


2020 ◽  
Vol 4 (1) ◽  
pp. 43
Author(s):  
Ali Wardhana ◽  
Pipiyen Pipiyen

Indonesia as a country that has smartphone sales growth that continues to grow and become the main and most developed market. To become the smartphone market leader, it needs Lovemark, loyalty beyond reason. This happened to 2 smartphone brands from China, Xiaomi and Vivo. This research looks at how the lovemark on the Xiaomi and Vivo brands is built through brand respect and has an impact on positive WOM and repurchase intentions. The results of this study indicate that in the Xiaomi and Vivo brand performance, brand reputation and brand trust have a positive impact on brand respect and ultimately make impact at lovemark. In addition, this study also found that lovemark has a positive impact on positive WOM and repurchase intentions. In the future research can be applied to the brands that slowing sales


2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Wendy Fernando

This study aims to determine whether there is influence of Brand Awareness to Brand Reputation, to know whether there is influence of Service Quality to Brand Reputation, to know whether influence of Staff Behavior to Brand Reputation, to know whether there is influence of Self Congruence to Brand Reputation, and to know whether there is influence of Brand Identification to Brand Reputation, to know whether there is influence of Brand Association to Brand Reputation, to know whether there is influence of Brand Reputation to Brand Satisfaction, to know whether there is influence of Brand Satisfaction to Brand Trust, to know whether there is influence of Brand Trust to Brand Loyalty, The sample used is 600 respondents who become consumer companies with data analysis techniques that are multiple regression using AMOS program.


2017 ◽  
Vol 30 (2) ◽  
pp. 269-286 ◽  
Author(s):  
Beatriz Londoño ◽  
Yesica Prado ◽  
Viviana Salazar

Objective The purpose of this paper is to examine the relations between the concepts of service quality, perceived value, satisfaction and intention to pay in the context of theatrical services in the city of Medellín, Colombia. Design/methodology Quantitative research was carried out on a sample of 274 individuals who had attended the theatre at least once in the previous year. The information was gathered in October 2014 using an online survey. Confirmatory factor analysis was used to test the validity and reliability of the measurement scales, and a structural equations model was developed to test the hypotheses. Findings Satisfaction with overall service and with the central service (i.e. with the performance itself) was the major predictors of consumer intention to pay. Limitations/implications of the research Future research could replicate the analysis presented here for other cultural services and different geographical contexts. Practical implications Theatres should focus their efforts on offering a basic service (a theatrical presentation) that meets the cultural and artistic expectations of the public, but should also bear in mind that audiences expect to be treated well when they go out and want to feel comfortable. Originality/value This paper contributes to understand the factors that influence theatre clients’ intention to pay by taking into account the factors that affect satisfaction and perceived value of the theatregoing experience. It also contributes to academic reflections on the cultural consumption in the field of the theatrical arts in the Latin American region, where this is a new field of research.


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