scholarly journals Consumer Legal Protection for Mobile Phone Sales Based on Law Number 8 Year 1999 Concering Consumer Protection

2020 ◽  
Author(s):  
Jeane Neltje Sally ◽  
Descar Kristian
Keyword(s):  
Mobile Phone ◽  
Consumer Protection ◽  
Legal Protection

scholarly journals Perlindungan Konsumen Terhadap Penipuan yang dilakukan Broker Forex Ilegal

2021 ◽  
Vol 2 (2) ◽  
pp. 281-286
Author(s):  
I Made Aswin Ksamawantara ◽  
Johannes Ibrahim Kosasih ◽  
I Made Minggu Widyantara
Keyword(s):  
Foreign Exchange ◽  
Consumer Protection ◽  
Legal Protection ◽  
Secondary Data ◽  
Data Sources ◽  
Primary Data ◽  
Money Markets ◽  
Legal Sanctions ◽  
The Government ◽  
The Guardian

The phenomenon of Foreign Exchange (Forex) that runs in the investment sector and can help the development of Indonesia. Currently forex is a trend that is endemic and attracts the attention of many parties, both investors and the public in general. Foreign exchange or forex is a type of trade or transaction that trades the currency of a country against the currencies of other countries involving the main money markets in the world for 24 hours continuously, so in this case a legal protection is needed. The purpose of this research is to analyze legal protection in Forex transactions and legal sanctions imposed by the government on illegal Forex broker activities. This research uses a normative method that with a statutory approach. Sources of data used are primary data sources and secondary data sources. After primary legal data and secondary legal data are collected, the data will then be processed and analyzed using systematic legal data processing methods. The results showed that the alleged fraudulent investment fraud case under the guise of forex trading involved illegal brokers from the Guardian Capital Group (GCG) Asia, which harmed consumers. In line with that, the government issued a legal rule, namely Law No.8 of 1999 concerning Consumer Protection. The Consumer Protection Law that has been set by the government is the legal basis that is accurate and full of optimism in protecting consumer rights.

scholarly journals Perlindungan Hukum Bagi Konsumen atas Penjualan Produk Obrak Online

2021 ◽  
Vol 2 (2) ◽  
pp. 388-393
Author(s):  
Dewa Gede Widya Swastika ◽  
Anak Agung Sagung Laksmi Dewi ◽  
Luh Putu Suryani
Keyword(s):  
Social Media ◽  
Developing Country ◽  
Free Trade ◽  
Consumer Protection ◽  
Legal Protection ◽  
Responsible Attitude ◽  
Clear Information ◽  
Lack Of Knowledge

Indonesia is a developing country which one of the aspects that greatly influence its development is in the field of economy, in this case covering the field of trade. The existence of free trade is not little among businesses conducting unhealthy competition, especially for traded products. This research discusses two problem namely first, how the legal protection for consumers against the sale of online sale products without clear information and secondly, how are business actors responsible for consumers who experience losses due to online sale product purchases. Normative research is a type of research used in this study using a statutory approach. With this phenomenon it is impossible for people to be separated from the influence of business and as a consequence, society is the consumer who is the target of the producers. the lack of knowledge of the consumer community regarding their rights and obligations, it is necessary to further socialize the various provisions in Law Number 8 of 1999 concerning Consumer Protection. So that it is hoped that it can increase awareness, knowledge and independence of consumers to protect their interests, which in turn can foster an honest and responsible attitude of business actors, especially in terms of selling products through social media or online.

scholarly journals PERLINDUNGAN HUKUM BAGI NASABAH PENGGUNA INTERNET BANKING

GANEC SWARA ◽  
2019 ◽  
Vol 13 (2) ◽  
pp. 207
Author(s):  
ALINE FEBRIANY LOILEWEN ◽  
TITIN TITAWATI
Keyword(s):  
Risk Management ◽  
Consumer Protection ◽  
Financial Services ◽  
Service Sector ◽  
Legal Protection ◽  
Internet Banking ◽  
Electronic Information ◽  
Customer Complaints ◽  
Services Sector ◽  
Financial Services Sector

  This study aims to examine and analyze how the legal protection and supervision of the banking world for customers using internet banking facilities.  This study uses a form of normative legal research, namely research that is based on written rules and legislation and various literature related to the problems that will be discussed in this study.   Some forms of legal protection for customers using internet banking facilities are the existence of the Financial Services Authority Regulation No.38 / POJK.03 / 2016 concerning Application of Risk Management in the Use of Information Technology by Commercial Banks (POJK IT Risk Management). The existence of Article 1 number 12 of Law No. 11 of 2008 concerning Information and Electronic Transactions (UU ITE), electronic signatures are signatures consisting of electronic information that is attached, associated or related to other electronic information used as a verification and authentication tool . Another thing that can be done by customers who use internet banking facilities is to conduct customer complaints. Customer complaints are a manifestation of the protection of rights owned by customers, namely the right to be heard. This right is regulated in Article 4 letter d of Law 8 of 1999 concerning Consumer Protection of the PK Law). Whereas in the financial services sector, there is Article 32 of the Financial Services Authority Regulation No. 1 / POJK.07 / 2013 concerning Consumer Protection in the Financial Services Sector (POJK PK) which stipulates that financial service sector business operators must have and carry out customer service and settlement complaints.  The supervision policy carried out by Bank Indonesia towards banks aims to protect the interests of the community and to maintain the continuity of the bank's business as a trust and as an intermediary institution, the supervision is carried out either directly or indirectly

scholarly journals Consumer Protection on Nonofficial Drugs Case in Indonesia: How Far the Legal Protection is?

2021 ◽  
Vol 7 (4) ◽  
pp. 459-472
Author(s):  
Chatrin Intan Sari
Keyword(s):  
Consumer Protection ◽  
Research Method ◽  
Legal Protection ◽  
Illegal Drugs ◽  
Know How ◽  
Consumer Law ◽  
Consumer Rights ◽  
The Government ◽  
The Right

The purpose of this study is to know how the legal protection for consumers on the circulation of illegal drugs and how the accountability of business actors on the circulation of illegal drugs. By using normative juridical research method this study found that the legal protection to consumers on the circulation of illegal drugs conducted by the government through the Agency of Drugs and Food. The Agency highlighted that the attention that the government has run its supervision. In addition, the protection of consumer law arising from the existence of rights and obligations set forth in Article 4 letters a and c, article 7 letters a and d, article 8 paragraph 1 letter a, d and e of Law Number 8 Year 1999 concerning Consumer Protection. The fulfilment of consumer rights over security, the right to be heard, the correct, clear, and honest information regulated in the UUPK is still not fulfilled. Article 98 paragraph 2, Article 106 paragraph 1 and 2 of Law Number 36 Year 2009 on Health. The business actor is responsible as the manufacturer of the goods because the importer of the goods is not an agent or official importer. The business actor who is an individual shall be liable for the losses incurred even if only as an importer not as a producer of the goods. 

scholarly journals TANGGUNG JAWAB DEVELOPER TERHADAP KONSUMEN AKIBAT WANPRESTASI DALAM PENYERAHAN UNIT APARTEMEN PLUIT SEA VIEW BERDASARKAN PERJANJIAN PENGIKATAN JUAL BELI

2019 ◽  
Vol 2 (2) ◽  
pp. 1310
Author(s):  
Natalia Salim ◽  
Endang Pandamdari
Keyword(s):  
Qualitative Analysis ◽  
Consumer Protection ◽  
Legal Protection ◽  
Research Data ◽  
Breach Of Contract ◽  
Legal Norms ◽  
Analysis Methods ◽  
Bargaining Positions ◽  
Descriptive Qualitative

The procurement of an apartment is strengthened by Sales and Purchase Agreement (PPJB) between the buyer and the developer, but the practice in the field are often found that developers does not handover the physical terms in accordance with the agreed time (default/breach of contract), and resulting in losses for the buyer. This study aims to determine the responsibility of the developer to the buyer due to default/breach pf contract matter and legal protection for the buyer in terms of buying Pluit Sea View apartments based on Sale and Purchase agreement. Research data were analyzed using descriptive-qualitative analysis methods which were tested with legal norms. The result of analysis shows that: 1. PT.  Binakarya Bangun Propertindo (as developer) does not fulfill their responsibilities as in agreement of the PPJB regarding the rights of consumers. 2. Weak of Consumer Protection Sarusun Belonging to Pluit View Sea , as consumer do not have bargaining positions.

scholarly journals TINJAUAN YURIDIS DALAM BUKTI HUKUM KONSUMEN DALAM MAKANAN HALAL

2020 ◽  
Vol 12 (1) ◽  
pp. 26
Author(s):  
Jacobus Jopie Gilalo ◽  
Adi Sulistiyono ◽  
Burhanudin Harahap
Keyword(s):  
Consumer Protection ◽  
Legal Protection ◽  
Food Product ◽  
Food Products ◽  
Consumer Protection Act ◽  
Sense Of Security ◽  
Information Safety ◽  
Halal Food ◽  
Review Study ◽  
Muslim Communities

Indonesia is a country with the majority Muslims in the world. As Muslims, it is obligatory to comply with religious prohibitions that must be obeyed, namely by not consuming food that are made from / have non-halal contents. Several laws, namely: Consumer Protection Act, Health Act, Food Act and Halal Product Guarantee Act are a form of legal protection for halal food products that can provide guarantees for consumption by Indonesian Muslim communities. This paper is a descriptive qualitative one that seeks to provide an overview of the problem of regulating halal food products in relation to consumer protection and legal protection of consumers in consuming halal food products. The results of this review study that the regulation of halal food products for companies or businesses that will trade their products in Indonesia based on the Halal Product Guarantee Act if related to consumer protection has provided legal certainty for the consumer community (Muslims) to consume halal food, namely by there are Halal Certification marks and Halal Labels. Likewise, several laws and regulations relating to halal food products that have been enacted provide legal protection for consumers in consuming food and beverages. Consumers must get information, safety and a sense of security for a food product that will be consumed according to their choices.

scholarly journals Tinjauan Yuridis Perlindungan Hukum Bagi Konsumen Terhadap Produk Obat-Obatan Ilegal (Studi Kasus : BPOM Medan)

2019 ◽  
Vol 1 (2) ◽  
pp. 121-128
Author(s):  
Muhammad Ridho Al Hasymi Daulay ◽  
Utary Maharani Barus ◽  
Rafiqi Rafiqi
Keyword(s):  
Consumer Protection ◽  
Dispute Settlement ◽  
Legal Protection ◽  
Field Research ◽  
Illegal Drug ◽  
Marketing Authorization ◽  
Business People ◽  
Drug Products ◽  
Consumer Protection Act ◽  
Library Research

Consumer protection aims to foster awareness of business people about the importance of consumer protection so that honest and responsible attitudes in the business grow. Medicines and food products are supervised by the Food and Drug Supervisory Agency or abbreviated as POM, which is in charge of overseeing the distribution of medicines and foods in Indonesia. The method used in this study is the method of Library Research and Field Research. Legal protection for consumers who use illegal drug products is by means of consumers being able to complain about their problems through litigation, this is explained in Article 45 paragraph (1) of Law Number 8 of 1999 concerning Consumer Protection and and non-litigation namely legal efforts outside the court can be through the Consumer Dispute Settlement Agency (BPSK) established and regulated in the Consumer Protection Act. The responsibility given by the Food and Drug Supervisory Agency (BPOM) to the community, namely the Food and Drug Supervisory Agency (BPOM), will take firm action against producers or business actors who circulate illegal drugs in this case drugs that do not have a marketing authorization (TIE), drugs, substandart, fake drugs, or expired drugs.

scholarly journals PERLINDUNGAN HUKUM PADA TINDAK PIDANA E-COMMERCE

2019 ◽  
Vol 18 (2) ◽  
pp. 215
Author(s):  
Dewi Setyowati ◽  
Candra Pratama Putra ◽  
Ramdhan Dwi Saputro
Keyword(s):  
Electronic Commerce ◽  
Consumer Protection ◽  
Legal Protection ◽  
Legal Basis ◽  
Electronic Evidence ◽  
Consumer Protection Act ◽  
Consumer Rights ◽  
Correct Information ◽  
Electronic Transactions ◽  
The Right

<p class="Normal1"><em>In executing a transaction to buy goods or services online, are required to be clear that the information will not cause consumers to lose. In terms of protecting the consumer, in Act No. 8 of 1999 on Consumer Protection, hereinafter called the Consumer Protection Act are one of the rights that are consumers, namely the right to correct information, clear and honest about the condition and guarantee of the goods and / or services , Then the rights for compensation, restitution and / or compensation, if the goods and / or services received are not in accordance with the agreement or not as it should be. This paper raises issues about how the legal protection of fraud in electronic commerce(e-commerce).The author will describe the victim in electronic commerce according to the study of victimology, the obligation of businesses on the products that will be offered electronically, protection of consumer rights in the conduct of electronic transactions and witnesses of crime that can catch the perpetrators of fraud in electronic transactions. Be consumers must be careful in making transactions although there has been a real UU ITE greatly assist consumers in electronic transactions and utilization activities in the field of information technology and telecommunications (ICT). Previously this sector has no legal basis, but is now increasingly clear that other forms of electronic transactions can now be used as a legitimate electronic evidence.</em></p><em><br /></em>

scholarly journals Legal Protection for Online Transaction Users: A Review of The Constitution No. 8 of 1999 Regarding Consumer Protection

2020 ◽  
Vol 2 (1) ◽  
pp. 14
Author(s):  
Wahyuni Safitri ◽  
Wafda Vivid Izziyana
Keyword(s):  
Data Collection ◽  
Electronic Commerce ◽  
Consumer Protection ◽  
Legal Protection ◽  
Electronic System ◽  
Literature Study ◽  
Electronic Information ◽  
Research Results ◽  
Know How ◽  
Civil Laws

Legal protection for consumers in an electronic commerce transaction in Indonesia is crucial for the development of the society’s economy. The aim of this research is to know how is the legal protection for online transaction users is in Indonesia. The method of study is the juridicial-normative method. The data collection is done through literature study. The research results show that the legal protection in the Electronic Transaction Agreement in Indonesia is regulated in Articles 47 and 48 of the Governmental Decree, No. 82 of 2012 regarding the Establishment of the Electronic System and Transaction. Legal protection for the society is written in Article 46 of the Constitution No. 11 of 2008 regarding Electronic Information and Transaction and Article 62 of the Constitution No. 8 of 1999 regarding Consumer Protection. Legal protection towards consumers in electronic transaction in Indonesia is regulated strictly both in the aspects of criminal and civil laws. Keywords: law; online transaction; consumer protection.

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