scholarly journals Legal Protection for Online Transaction Users: A Review of The Constitution No. 8 of 1999 Regarding Consumer Protection

2020 ◽  
Vol 2 (1) ◽  
pp. 14
Author(s):  
Wahyuni Safitri ◽  
Wafda Vivid Izziyana
Keyword(s):  
Data Collection ◽  
Electronic Commerce ◽  
Consumer Protection ◽  
Legal Protection ◽  
Electronic System ◽  
Literature Study ◽  
Electronic Information ◽  
Research Results ◽  
Know How ◽  
Civil Laws

Legal protection for consumers in an electronic commerce transaction in Indonesia is crucial for the development of the society’s economy. The aim of this research is to know how is the legal protection for online transaction users is in Indonesia. The method of study is the juridicial-normative method. The data collection is done through literature study. The research results show that the legal protection in the Electronic Transaction Agreement in Indonesia is regulated in Articles 47 and 48 of the Governmental Decree, No. 82 of 2012 regarding the Establishment of the Electronic System and Transaction. Legal protection for the society is written in Article 46 of the Constitution No. 11 of 2008 regarding Electronic Information and Transaction and Article 62 of the Constitution No. 8 of 1999 regarding Consumer Protection. Legal protection towards consumers in electronic transaction in Indonesia is regulated strictly both in the aspects of criminal and civil laws. Keywords: law; online transaction; consumer protection.

PERANCANGAN SISTEM INFORMASI INFENTARIS SPAREPART HANDPHONE BERBASIS PHP DAN MYSQL DI PLANET PHONE

2019 ◽  
Vol 3 (1) ◽  
pp. 49-61
Author(s):  
Fitriani Dwi Ratna Sari ◽  
Amin Suryana
Keyword(s):  
Information System ◽  
Data Collection ◽  
Data Processing ◽  
Inventory Data ◽  
Literature Study ◽  
Know How ◽  
Internet Connection ◽  
To Come ◽  
Quantitative Descriptive ◽  
Descriptive Method

Research that the author did aim to know how to design inventory system on Planet Phone.The method used is quantitative descriptive method. Data collection techniques used are literature study, observation, and interviews. From the research conducted found that there is a problem on inventory data processing. The process of inventory data processing only by writing using a general ledger. So this causes inaccuracies and delays in reports. Therefore the authors make the information system by using PHP and MySQL database. This system consists of inputting inventory data, inventory reports, sales reports and income reports. As for some suggestions given to tackle the problem is by connecting the system with internet connection, for employees more quickly and effectively in penginputan inventory data and owner can also know the sales reports and income reports more quickly without having to come directly to the store.

scholarly journals PERLINDUNGAN HUKUM BAGI NASABAH PENGGUNA INTERNET BANKING

GANEC SWARA ◽  
2019 ◽  
Vol 13 (2) ◽  
pp. 207
Author(s):  
ALINE FEBRIANY LOILEWEN ◽  
TITIN TITAWATI
Keyword(s):  
Risk Management ◽  
Consumer Protection ◽  
Financial Services ◽  
Service Sector ◽  
Legal Protection ◽  
Internet Banking ◽  
Electronic Information ◽  
Customer Complaints ◽  
Services Sector ◽  
Financial Services Sector

  This study aims to examine and analyze how the legal protection and supervision of the banking world for customers using internet banking facilities.  This study uses a form of normative legal research, namely research that is based on written rules and legislation and various literature related to the problems that will be discussed in this study.   Some forms of legal protection for customers using internet banking facilities are the existence of the Financial Services Authority Regulation No.38 / POJK.03 / 2016 concerning Application of Risk Management in the Use of Information Technology by Commercial Banks (POJK IT Risk Management). The existence of Article 1 number 12 of Law No. 11 of 2008 concerning Information and Electronic Transactions (UU ITE), electronic signatures are signatures consisting of electronic information that is attached, associated or related to other electronic information used as a verification and authentication tool . Another thing that can be done by customers who use internet banking facilities is to conduct customer complaints. Customer complaints are a manifestation of the protection of rights owned by customers, namely the right to be heard. This right is regulated in Article 4 letter d of Law 8 of 1999 concerning Consumer Protection of the PK Law). Whereas in the financial services sector, there is Article 32 of the Financial Services Authority Regulation No. 1 / POJK.07 / 2013 concerning Consumer Protection in the Financial Services Sector (POJK PK) which stipulates that financial service sector business operators must have and carry out customer service and settlement complaints.  The supervision policy carried out by Bank Indonesia towards banks aims to protect the interests of the community and to maintain the continuity of the bank's business as a trust and as an intermediary institution, the supervision is carried out either directly or indirectly

scholarly journals Consumer Protection on Nonofficial Drugs Case in Indonesia: How Far the Legal Protection is?

2021 ◽  
Vol 7 (4) ◽  
pp. 459-472
Author(s):  
Chatrin Intan Sari
Keyword(s):  
Consumer Protection ◽  
Research Method ◽  
Legal Protection ◽  
Illegal Drugs ◽  
Know How ◽  
Consumer Law ◽  
Consumer Rights ◽  
The Government ◽  
The Right

The purpose of this study is to know how the legal protection for consumers on the circulation of illegal drugs and how the accountability of business actors on the circulation of illegal drugs. By using normative juridical research method this study found that the legal protection to consumers on the circulation of illegal drugs conducted by the government through the Agency of Drugs and Food. The Agency highlighted that the attention that the government has run its supervision. In addition, the protection of consumer law arising from the existence of rights and obligations set forth in Article 4 letters a and c, article 7 letters a and d, article 8 paragraph 1 letter a, d and e of Law Number 8 Year 1999 concerning Consumer Protection. The fulfilment of consumer rights over security, the right to be heard, the correct, clear, and honest information regulated in the UUPK is still not fulfilled. Article 98 paragraph 2, Article 106 paragraph 1 and 2 of Law Number 36 Year 2009 on Health. The business actor is responsible as the manufacturer of the goods because the importer of the goods is not an agent or official importer. The business actor who is an individual shall be liable for the losses incurred even if only as an importer not as a producer of the goods. 

scholarly journals PERLINDUNGAN HUKUM BAGI KONSUMEN BERKAITAN DENGAN PENCANTUMAN DISCLAIMER OLEH PELAKU USAHA DALAM SITUS INTERNET (WEBSITE)

2014 ◽  
Vol 3 (1) ◽  
Author(s):  
Ni Putu Ria Dewi Marheni
Keyword(s):  
Dispute Settlement ◽  
Legal Protection ◽  
Electronic System ◽  
The Internet ◽  
Business Owner ◽  
Internet Site ◽  
Legal Research ◽  
Electronic Information ◽  
Civil Suit ◽  
The Republic

This Research is entitled “Legal Protection for Consumers Related to the Inclusion of Disclaimer by Business Owner in Website”. The problems of the present study are: first, how the inclusion of disclaimer in websites in Indonesia is like; second, what the legal protection for consumers related to the inclusion of disclaimer by business owner in websites is like. The method used in the present study is the normative legal research. The results of the study showed: first, no norm regulating disclaimer in the Act Number 11 of 2008 concerning the electronic information and transaction which specifically regulate activities in the cyberspace. However, if generally viewed from the protection for consumers in the Act Number 8 of 1999 concerning Protection for Consumers, most inclusions of disclaimer in the website is classified as exoneration clausal which is partially prepared by business agents to avoid what they are supposed to be responsible for. Second, the form of legal protection needed by consumers in the internet is still weak. However, the general legal protection for consumers may be provided through: a) Being preventive:  Reliability Certification Board ‘Lembaga Sertifikasi Keandalan’(LSK) which is supposed to give certification for every internet site already regulated by the Regulation of the Republic of Indonesia Number 82 of 2012 concerning the Implementation of Electronic System and Transaction  which is a derivative of Article 10 clause (2) of the Act Number 11 of 2008 concerning Electronic Information and Transaction; b) being repressive: through Litigation Lane which may be done by submitting a civil suit and civil sanction based on the Act Number 11 of 2008 concerning Electronic Information and Transaction. Another alternative is through the Non Litigation lane, that is, the Arbitrate Lane, which is settled using the Alternative of Dispute Settlement

scholarly journals PERLINDUNGAN HUKUM PADA TINDAK PIDANA E-COMMERCE

2019 ◽  
Vol 18 (2) ◽  
pp. 215
Author(s):  
Dewi Setyowati ◽  
Candra Pratama Putra ◽  
Ramdhan Dwi Saputro
Keyword(s):  
Electronic Commerce ◽  
Consumer Protection ◽  
Legal Protection ◽  
Legal Basis ◽  
Electronic Evidence ◽  
Consumer Protection Act ◽  
Consumer Rights ◽  
Correct Information ◽  
Electronic Transactions ◽  
The Right

<p class="Normal1"><em>In executing a transaction to buy goods or services online, are required to be clear that the information will not cause consumers to lose. In terms of protecting the consumer, in Act No. 8 of 1999 on Consumer Protection, hereinafter called the Consumer Protection Act are one of the rights that are consumers, namely the right to correct information, clear and honest about the condition and guarantee of the goods and / or services , Then the rights for compensation, restitution and / or compensation, if the goods and / or services received are not in accordance with the agreement or not as it should be. This paper raises issues about how the legal protection of fraud in electronic commerce(e-commerce).The author will describe the victim in electronic commerce according to the study of victimology, the obligation of businesses on the products that will be offered electronically, protection of consumer rights in the conduct of electronic transactions and witnesses of crime that can catch the perpetrators of fraud in electronic transactions. Be consumers must be careful in making transactions although there has been a real UU ITE greatly assist consumers in electronic transactions and utilization activities in the field of information technology and telecommunications (ICT). Previously this sector has no legal basis, but is now increasingly clear that other forms of electronic transactions can now be used as a legitimate electronic evidence.</em></p><em><br /></em>

scholarly journals Juridical Analysis of Protection of Bank Customers from Skimming Action Reviewed from Consumer Protection Law

2019 ◽  
Vol 6 (4) ◽  
pp. 546
Author(s):  
Nor Hazrina ◽  
Yulfasni Yulfasni ◽  
Delfianti Delfianti
Keyword(s):  
Consumer Protection ◽  
Banking Sector ◽  
Service Providers ◽  
Legal Protection ◽  
Primary Data ◽  
Literature Study ◽  
Banking Services ◽  
Consumer Protection Act ◽  
Automatic Teller Machine ◽  
The Right

Today technology is growing rapidly including in the banking sector, banks as service providers continue to provide services to facilitate customer transactions, one of which is in the form of an ATM machine (Automatic Teller Machine), besides that customers as consumers in banking services also have the right to get comfort and security for funds entrusted by the customer to the bank, and also the bank is obliged to provide protection and safeguard against crime by third parties with skimming mode, as stipulated in the consumer protection law. The method in this research is normative juridical research. Research data were collected through literature study and interviews with resource persons to obtain primary data and literature studies to obtain primary data. The focus of this research is to find out how the Protection of Bank Customers From the Act of Skimming Viewed from the Consumer Protection Regulation. The results of the study indicate that the form of legal protection for bank customers from acts of skimming in terms of the Consumer protection Act that is legal protection and direct protection, and if there is a skimming action that is detrimental to the customer, and it is proven that there is no element of negligence from the customer, the bank will provide compensation for the amount of money lost.

scholarly journals Perlindungan Hukum Terhadap Penggelapan Uang Elektronik Dalam Transaksi Elektronik

2019 ◽  
Vol 18 (3) ◽  
pp. 27-39
Author(s):  
Mazmur Septian Rumapea
Keyword(s):  
Consumer Protection ◽  
Legal Protection ◽  
Electronic System ◽  
Electronic Payment ◽  
Payment Systems ◽  
Payment Methods ◽  
Electronic Transactions ◽  
Consumer Electronic ◽  
Legal Subjects

The development of payment methods in electronic transactions, has  recently developed and is very advanced, namely by using technology that is fast and up-to-date, so that it can be done more easily and flexibly. The implementation of electronic payment systems must be safe and protected physically (hardware / software) and non-physical (communication), have the ability in accordance with the specifications, and there are legal subjects who are legally responsible for the operation of the electronic system. Legal protection for consumers of online applications for electronic transactions cannot be fulfilled in the Consumer Protection Act.Keywords : Legal, Consumer, Electronic Transaction Protection

scholarly journals Pembuatan Aplikasi Panggilan Darurat Berbasis Android Menggunakan Location Based Services

2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Ardi Wijaya
Keyword(s):  
Data Collection ◽  
Public Service ◽  
First Aid ◽  
Location Based Services ◽  
Emergency Call ◽  
Literature Study ◽  
Application System ◽  
Know How ◽  
Emergency Situations ◽  
Contact Information

In everyday life we often encounter emergency situations such as accidents, drowning victims, fires, crimes and so on. Certain community may have had socialization or learned how to handle or first aid the emergencies, but not all societies know how to do first aid for emergencies.This research is aimed at building an Android-based emergency call application system for Bengkulu Region so that people can dial important phone numbers and public services when there is a crime or accident. The benefits of this application is as a medium to facilitate users of mobile devices based on Android in making emergency public service calls. From the problems that occur then, the problem of this research is How to Create Android-Based Emergency Call Applications For Bengkulu Region Using Location Based Services. The purpose of this research is to Design and Build Android-Based Emergency Call Applications for Bengkulu Region Using LBS Technology and create easily and quickly Emergency safe Calling System. The place of research is conducted on public service in Bengkulu city and is independently created. Data collection is done by using interview, observation and literature study method. The results showed that Applications that are created can help people to face emergencies so they do not get constrained when looking for agencies contact information that provide assistance services in times of emergency.Keywords :      Applications, Emergency Calls, LBS

scholarly journals PERANCANGAN CREATIVE JOURNAL SEBAGAI MATERI PENDUKUNG DREAM SETTING CANVAS

2019 ◽  
Vol 4 (2) ◽  
pp. 141
Author(s):  
Ellen Agustine Saputra
Keyword(s):  
Qualitative Research ◽  
Young People ◽  
Data Collection ◽  
Research Methods ◽  
Qualitative Research Methods ◽  
Target Audience ◽  
Literature Study ◽  
Non Profit ◽  
Research Results ◽  
Definition Of

<strong>Abstract</strong><br />Creative Journal Design as the Dream Setting Canvas Supporting Media. Dream Setting Canvas is a dream achievement media for young people’s dream achievement, which has been applied to several empowerment programs in several non-profit organizations such as Wahana Visi Indonesia and East Bali Poverty Project. In its application, Dream Setting Canvas has weaknesses, of which the target audience has difficulty in analyzing dreams, strategies, and time without assistance. Moreover, without understanding the true essence of analyzing dreams, strategies and time, this method is not completely effective in helping young people achieve and realize their dreams. This research used qualitative research methods. Data collection used literature study, exploration, interviews with interviewees as well as distributes surveys both offline and online. The research results showed that the creative journals design could support<br />the target audience to understand the topic and definition of each block in the Dream Setting Canvas.<br /><div> </div><div> </div><div> </div><div> </div><strong>Abstrak</strong><br />Perancangan Creative Journal sebagai Media Pendukung Dream Setting Canvas. Dream Setting Canvas merupakan media pencapaian mimpi anak muda yang sudah diterapkan pada beberapa program empowerment di beberapa organisasi non-Profit seperti Wahana Visi Indonesia dan East Bali Poverty Project. Pada penerapannya, Dream Setting Canvas memiliki kelemahan, di mana target audiens kesusahan dalam menganalisis mimpi, strategi, serta waktu tanpa pendampingan. Selain itu, tanpa<br />memahami esensi sebenarnya dalam menganalisis mimpi, strategi serta waktu, metode ini tidak sepenuhnya efektif dalam membantu anak muda mencapai dan merealisasikan mimpinya. Penelitian ini menggunakan metode penelitian kualitatif. Pengumpulan data menggunakan studi literatur, eksplorasi, wawancara dengan narasumber serta membagikan survei baik secara offline maupun online. Hasil penelitian menunjukkan<br />bahwa perancangan creative journal dapat mendukung target audiens untuk memahami topik dan definisi setiap blok pada Dream Setting Canvas

scholarly journals THE JURIDICAL ANALYSIS OF DEFAULT ON THE JOINT ACCOUNT SERVICE IN E-COMMERCE TRANSACTIONS

2020 ◽  
Vol 4 (1) ◽  
pp. 314
Author(s):  
Heri Susanto
Keyword(s):  
Secondary Data ◽  
Electronic System ◽  
Literature Study ◽  
Breach Of Contract ◽  
Research Results ◽  
Online Transactions ◽  
Empirical Law ◽  
Safety And Reliability ◽  
The Law ◽  
Descriptive Method

The research described and analyzed the problems; (1) whether the online transactions through joint account have been suitable with the law in Indonesia; and (2) how the lawprotection of buyer and seller on the online transactions was if Balckpanda jointaccount performed the breach of contract. The research was descriptive-empirical law. The secondary data consisted of primaryand secondary law materials. The collecting data techniques were by interviewing theusers of Blackpanda joint account and by having literature study. Then, the data wereanalyzed in descriptive method. The research results were (1) The online transactions through joint account has fulfilledthe requirements for legally valid contract like acceptance, competency, considerationand legal intent; although based on the law no. 11 of 2008 on Electronic Informationand Transactions, Blackpanda joint account was failed to be safety and reliability ofprogrammable electronic system because it has performed the default like do notforward the money to the seller; (2) The law protection on the online transactionsthrough Blackpanda joint account based on the law no. 8 year 1999 concerningConsumer Protection could not protect the joint account consumers on the transactionsside and juridical guarantee on the use of joint account

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