scholarly journals TRAINING NEEDS ASSESSMENT FOR SMALL BUSINESSES: THE CASE OF THE HOSPITALITY INDUSTRY IN JORDAN

2022 ◽  
Vol 40 (1) ◽  
pp. 20-29
Author(s):  
Ali S. HYASAT ◽  
◽  
Ghazi A. AL-WESHAH ◽  
Dana F. KAKEESH ◽  
◽  
...  

This study is designed to assess and identify the status of hospitality training needs, methods and potential challenges within the hospitality industry, in order to recognize gaps and develop training programmes that address and enhance the competitiveness of small businesses within it. A qualitative approach was employed, whereby face-to-face and semi-structured interviews were conducted with 60 owners and managers of small businesses in the hospitality industry. Using thematic analysis, the study concludes that communication skills, especially foreign languages, are the most the important training need at both managerial and operational levels. Moreover, the study found that on-the-job training is one of the most important training methods. Furthermore, a lack of training budgets is found to be the most critical challenge to training. The study provides empirical evidence and practical implications for decision-makers in the hospitality industry.

2020 ◽  
Vol 18 (6) ◽  
pp. 1691-1709
Author(s):  
Emmanuel Nsiah Ankomah ◽  
Joshua Ayarkwa ◽  
Kofi Agyekum

Purpose The purpose of this study is to ascertain the extent to which the practices of small and medium building contractors (SMBCs) conform to lean construction (LC) principles. Ultimately, practical results encourage a discourse on the true potentials and challenges to the holistic uptake of LC principles in the Ghanaian construction industry. Design/methodology/approach This research is based on a qualitative case study approach. The data was obtained through face-to-face structured interviews. Findings Across the cases, it was realized that there is a low-level application of LC principles among SMBCs. There was no indication that lean concepts were used on a company-wide basis in the Ghanaian construction industry. Furthermore, the study revealed that the traditional wasteful approach to managing construction projects was still prevalent among the firms. Practical implications This paper uses the 4P model as a foundation for assessing the extent to which the practices of SMBCs conform to LC principles. Practically, the study also created a certain level of awareness among the SMBCs about LC, LC principles and the benefits of the application of these principles within organizations. Originality/value This study contributes to the body of knowledge as it uncovers the status of LC implementation among SMBCs in the Ghanaian construction industry. The findings that are presented in this paper can be used as a starting point to disseminate the research and practice of LC among SMBCs.


Organizacija ◽  
2014 ◽  
Vol 47 (1) ◽  
pp. 66-75 ◽  
Author(s):  
Andreja Kvas ◽  
Janko Seljak ◽  
Janez Stare

Abstract Background and Purpose: The main purpose behind the formation of leadership competency models must be the improvement of leadership. A competency model should serve as one of the tools for selecting the most suitable leaders, appraising their work, assessing training needs and preparing programmes of functional and formal education. The objective of this research is to assess the training needs of leaders in health care. A comparison of leadership competency models between different professional groups should serve as one of the tools with which to assess the training needs of various levels of leaders. Design/Methodology/Approach: A descriptive study using a survey design was conducted on 141 nurse leaders in Slovenia. Respondents indicated to what extent each of 95 different behaviours was characteristic of a person at their leadership level. Results: The most important competence dimensions (groups of behaviours) for leaders in health care are (1) at the first - top leadership level: strategic thinking, openness to change and responsibility; (2) for leaders at the second - middle leadership level: relations with co-workers, animation, resistance to stress; and (3) for leaders at the third leadership level: realisation skills, execution of procedures, communication. Training needs assessments were done for three leadership levels in nursing care. Conclusions: The greatest need for training of nurse leaders can be observed at the third leadership level. Special training programmes should be organised in the competency areas of realisation skills, execution of procedures, communication, education and ethics


2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Doret de Rooij ◽  
◽  
Evelien Belfroid ◽  
Christos Hadjichristodoulou ◽  
Varvara A. Mouchtouri ◽  
...  

Abstract Background The implementation of core capacities as stated in the International Health Regulations (IHR) is far from complete, and, as the COVID-19 pandemic shows, the spreading of infectious diseases through points of entry (POEs) is a serious problem. To guide training and exercises, we performed a training needs assessment on infectious disease management among professionals at European POE. Methods We disseminated a digital questionnaire to representatives of designated airports, ports, and ground-crossings in Europe. Topics were derived from the IHR core capacities for POEs. Based on the importance (4-point Likert scale) and training needs (4-point Likert scale), we identified the topics with the highest priority for training. These results were put in further perspective using prior experience (training < 3 year, exercise < 5 years, events < 5 years). Also, preferences for training methodologies were assessed. Results Fifty questionnaires were included in the analyses, representing 50 POEs from 19 European countries. Importance is high for 26/30 topics, although scores widely vary among respondents. Topics with a high training need (16/30) are amongst others the handling of ill travelers; using and composing the public health emergency contingency plan, and public health measures. Respondents from ports and airports attribute equal importance to most topics, but respondents from ports showed higher training needs on 75% of the topics. POEs are unevenly and generally little experienced. The most preferred training methods were presentations. Simulation is the preferred methodology for training the handling of ill or exposed travelers. Conclusions The European workforce at designated ports, airports and ground-crossings has a different level of experience and perceives varying importance of the topics assessed in our study. We identified the topics on which training is required. We call for European collaboration between POEs to agree upon the importance of infectious disease management, and to jointly build a trained and prepared workforce that is ready to face the next crisis.


2017 ◽  
Vol 3 (1) ◽  
pp. 46
Author(s):  
Ema Novita Ristya Putri

ABSTRAKPenilaian kebutuhan pelatihan adalah suatu proses kegiatan yang bertujuan untuk mengidentifikasi kesenjangan kinerja yang disebabkan oleh kekurangan pengetahuan, ketrampilan, dan sikap kerja. Penilaian kebutuhan pelatihan terdiri dari tiga tingkatan analisis yaitu organisasi, individu dan tugas. Tujuan dari penelitian ini adalah untuk menganalisis kebutuhan pelatihan pejabat struktural di RSUD dr.Soedarsono berdasarkan hasil penilaian kebutuhan (Training Needs Assessment). Penelitian ini adalah penelitian deskriptif, teknik pengumpulan data dilakukan melalui kuesioner. Subyek penelitian ini adalah para pejabat struktural mulai dari kepala bagian, kepala bidang dan para kepala seksi dan kepala sub bagian.Berdasarkan hasil penelitian, sistem pengembangan karier masih rendah yaitu 49,2%. Penentuan kebutuhan pelatihan diperoleh dari usulan tiap pejabat dan kesenjangan antara pelatihan yang pernah diikuti dengan PMK nomor 971/2009. Prioritas 1 pelatihan yang secara organisasi dibutuhkan, dan individu mengusulkan. Prioritas 2 pelatihan yang secara individu mengusulkan, secara organisasi tidak membutuhkan. Prioritas 3 pelatihan yang secara organisasi membutuhkan, individu tidak mengusulkan. Pelatihan yang dibutuhkan antara lain kewirausahaan, rencana implementasi dan rencana tahunan, rencana aksi strategis, sistem rekrutmen pegawai, sistem remunerasi dan kepemimpinan. Berdasarkan pembahasan yang telah dilakukan terhadap analisa kebutuhan pelatihan dan sistem pengembangan karier untuk pejabat struktural di RSUD dr. R Soedarsono dapat disimpulkan sistem pengembangan karier dilihat dari hasil IKK masih rendah dan Analisa kebutuhan pelatihan pejabat struktural berdasarkan training need assesment dengan analisa organisasi dan analisa individu masih kurang memadai.


2015 ◽  
Vol 3 (1) ◽  
pp. 70
Author(s):  
Helda Budiyanti ◽  
Nyoman Anita Damayanti

ABSTRACT             The increased number of complaint patient indicated performance gap of medical records officer. Training needs assessment was a systematically order of process to discover and identified the existence of a disparity performance caused by a lack of knowledge, attitude and skills in doing the work. Individual analysis identified a disparity between requirements of work to requirement an organization that owned by their respective employee. The purpose of this study was to develop a training needs medical records staff at Undaan Surabaya Eye Hospital,  based on the training needs assessment through individual analysis.This was a descriptive study, subject of research were medical record officers who works in Undaan Surabaya Eye Hospital. More that 56,00% was included in good category knowledge. The most medical records officers has 88% excellent working attitude, skilled officers medical records in conducted technical work related duties 77.78% good category, and softkills as a whole into the category of a good 49,5%. This study concluded be taken from this study was the training needs of medical record staff in Undaan Eye Hospital Surabaya generally was training on knowledge and skill of management medical records. Keywords :individual analysis, medical record staff, training need assessment


2020 ◽  
Vol 5 (1) ◽  
pp. 127
Author(s):  
Sunyoto Sunyoto ◽  
Robinson Situmorang ◽  
Etin Solihatin

Training needs assessment or training needs analysis is a move made prior to training and a part in the design of integrated training in order to obtain a comprehensive picture of the material, the allocation of time, and learning strategies that should be applied in conducting Technical Guidance Training of Energy Auditor. In this case, identifying training needs (Training Needs Analysis) is the second step after identify desired result (SKKNI Comply) in the development of a training model Technical Guidance of energy Auditor. Identification of training needs carried out by the training institutions in the cement industry is micro case, namely the identification process to find out the "gap" the competence that is owned by the labor force with the requirements of the position. Program Technical Guidance Training of Energy Auditor prepared based on Standard of Competence Workplace of Indonesia (SKKNI) in the field audits of energy audit as desired field workforce performance which is refer to Human Performace Technology (HPT) model.


2019 ◽  
Vol 14 (9) ◽  
pp. 160
Author(s):  
Shahin Akther ◽  
Javed Tariq ◽  
Nazrul Islam

Banks and financial institutions of Bangladesh invest a large amount of money for training purposes in building and enhancing capacity of their human resources. But whether this investment is effective or not is a question often asked by the policymakers of these institutions. These institutions usually train their employees by using off-the-job training methods like seminars, workshops, lectures, etc. along with on-the-job training methods to improve the performance of the employees. A lion&rsquo;s share of training budget is usually used for off-the-job training purposes that add value for the development of knowledge, skills and abilities (KSA) of the employees&rsquo;. But the effectiveness of these training methods is often questioned due to traditional lecture-based training sessions. To make the employees more attractive to training programs, interactive and value adding training methods can increase the effectiveness of the training. Hence, this paper aims at identifying the factors that can improve the effectiveness of the off-the-job training methods in commercial banks of Bangladesh. This study used both qualitative and quantitative research methods. A survey was conducted among the bank officers who received off-the-job training with structured questionnaire. A total of 300 bank officers at different levels of the banks were interviewed. Eight leading private and public commercial banks were included in the survey. Factor Analysis was used to identify the factors related to the effectiveness of off-the-job training methods while Multiple Regression was used to identify the relationships between the overall effectiveness of the training and the effectiveness factors related to off-the-job training. Results show that the effectiveness of the off-the-job training methods depends on four significant factors such as, acquiring knowledge and skills, logistics support, invitation of comments by the trainers and participation of the trainees, and participation of the trainees in Training Needs Assessment (TNA). This study suggests that off-the-job training methods can be made more effective by ensuring effective delivery of knowledge, providing proper logistics supports, engaging trainees in training sessions, and ensuring participation of the trainees in training need assessment processes of the banks.


2020 ◽  
Author(s):  
Doret de Rooij ◽  
Evelien Belfroid ◽  
Christos Hadjichristodoulou ◽  
Varvara A. Mouchtouri ◽  
Jörg Raab ◽  
...  

Abstract Background: The implementation of core capacities as stated in the International Health Regulations (IHR) is far from complete, and, as the COVID-19 pandemic shows, the spreading of infectious diseases through points of entry (POEs) is a serious problem. To guide training and exercises, we performed a training needs assessment on infectious disease management among professionals at European POE. Methods: We disseminated a digital questionnaire to representatives of designated airports, ports, and ground-crossings in Europe. Topics were derived from the IHR core capacities for POEs. Based on the importance (4-point Likert scale) and training needs (4-point Likert scale), we identified the topics with the highest priority for training. These results were put in further perspective using prior experience (training <3 year, exercise <5 years, events <5 years). Also, preferences for training methodologies were assessed. Results: Fifty questionnaires were included in the analyses, representing 50 POEs from 19 European countries. Importance is high for 26/30 topics, although scores widely vary among respondents. Topics with a high training need (16/30) are amongst others the handling of ill travelers; using and composing the public health emergency contingency plan, and public health measures. Respondents from ports and airports attribute equal importance to most topics, but respondents from ports showed higher training needs on 75% of the topics. POEs are unevenly and generally little experienced. The most preferred training methods were presentations. Simulation is the preferred methodology for training the handling of ill or exposed travelers. Conclusions: The European workforce at designated ports, airports and ground-crossings has a different level of experience and perceives varying importance of the topics assessed in our study. We identified the topics on which training is required. We call for European collaboration between POEs to agree upon the importance of infectious disease management, and to jointly build a trained and prepared workforce that is ready to face the next crisis.


2021 ◽  
Author(s):  
Vasileios Pavlou ◽  
Evaggelos Anagnou ◽  
Iosif Fragkoulis

The purpose of this research is to investigate the professional training needs of theater educators, as they arise based on their views, who work in primary education. The fact that triggered the inception of this research was that studies concerning aesthetic education in Greece refer to all specialties (musicians, visual artists, theater educators). In some cases, research addressed in training needs that music educators or visual artist have, but not for training needs theater educators have. Consequently, the educational needs of the above specialties may converge in some areas, but, depending on the specialty, they differ in others. Additionally, until 2019, the Greek ministry of education considered the in job-training of theater educators a minor issue. For those reasons, emerged the importance of a research for the specialty of theater educators. In this context, therefore, a qualitative research was designed and conducted using a sample of thirteen theater educators, who work in primary schools in the prefecture of Heraklion, Crete. Semi-structured interviews were used to collect data and the results were analyzed by topic. The thematic analysis showed that there is an urgent need for training programs in certain areas.


Author(s):  
Dawood Yousuf ◽  
M. A. Dar ◽  
Noor Ul Islam Wani ◽  
. Habibullah ◽  
Uzma Rashid ◽  
...  

The study was conducted in horticulture zone Tangmarg of district Baramulla of Jammu and Kashmir. Horticulture Zone Tangmarg comprises of 65 villages out of which 35 villages were under cherry cultivation, from 35 villages 06 villages were selected purposively on the basis of maximum area under cherry cultivation. From the selected 06 villages 120 cherry growers were selected through proportionate allocation method. It has been observed that the skills of cherry growers regarding expert guidance planning, layout planning, soil testing pest and disease management, nutritional management training and pruning etc. were low and as such majority (46.67%) of the cherry growers have high training needs. Integrated disease management receiving highest score was the most prioritized thematic area for training need followed by Soil testing, training and pruning techniques, integrated pest management etc. The training need for marketing technique, processing and value addition packing and grading was given lowest priority by the cherry growers. It was concluded that need based cost effective training programmes and strategies need to be tailored, so that human resource be put to effective use for achieving sustainable cherry production.


Sign in / Sign up

Export Citation Format

Share Document