Transport and Logistics Platform for Multimodal Passenger Transportation
The options for increasing the volume of passenger transportation by railway through development of a set of services with other modes of passenger transport based on multimodal transportation are considered as drivers of attraction of customers and of transport efficiency growth. Transport and logistics platform offering various kinds of transport and logistics services based on railway facilities is suggested as a tool for organizing multimodal routes. The suggestion is based on the analysis of commuter bus and rail flows inRussia, of profiling of customers of transportation services, of notions of platform and transport and logistics platform for passenger transportation, comprising its core elements, of the effects and risks of implementation of the concept. Particular attention is paid to possible contribution of the large-scale use of digital and IT-technology, global distribution systems, a set of criteria of assessment of satisfaction of a passenger with transport services is developed.