KUALITAS PELAYANAN DALAM PEMBANGUNAN INFRASTRUKTUR DI KECAMATAN CIAWI, KABUPATEN BOGOR

2018 ◽  
Vol 4 (2) ◽  
pp. 101
Author(s):  
Muhamad Alfian ◽  
Nandang Saefudin Zenju ◽  
Irma Purnamasari
Keyword(s):  
Quality Of Service ◽  
National Development ◽  
Infrastructure Development ◽  
National Unity ◽  
The People ◽  
Driving Wheel ◽  
Alternative Routes ◽  
The City ◽  
Quality Infrastructure

Infrastructure development is an integral part of national development and the driving wheel of economic growth. Infrastructure also has an important role in strengthening national unity and unity (Bappenas: 2009). The banjarwaru, banjarwangi, and telukpinang highways are the access roads traversed by 8 villages including alternative routes for the cicurug-sukabumi area. This road is always passed by the people who headed to the city. Therefore, the benefits of this road is very important because it is often passed from the cicurug-sukabumi area due to the diversion of traffic flow so that the intensity of high road users.In this study the author uses the theory of Ridwan and Sudrajat. Quality of service is the level of incompatibility between expectations with customer desires and also the perceptions of these customers. Quality of service here can be assessed by looking at the dimensions. These dimensions include the quality of service, the ability of officials, and service convenience. During the observation to the community through the survey to direct approach with the community, most people complained that the development service to build the kecamatan should be further improved and the results of this study showed that the Quality Assessment of Service in Road Infrastructure Development in Ciawi Sub-district Bogor Regency is categorized Fair Good this is because the assessment of the quality of development services by the Subdistrict Apparatus itself and from the community assess the ability of District Officers still have to be improved in conducting the service and its implementation.Keywords: Service Quality, Infrastructure Development.

scholarly journals STRATEGI KUALITAS PELAYANAN PADA DINAS KEPENDUDUKAN DAN CATATAN SIPIL KOTA BANDUNG

2019 ◽  
Vol 1 (1) ◽  
pp. 71-86
Author(s):  
Muhammad Andi Septiadi
Keyword(s):  
Quality Of Service ◽  
Swot Analysis ◽  
Public Awareness ◽  
Civil Registration ◽  
The People ◽  
City Population ◽  
Descriptive Approach ◽  
The City ◽  
Registration Service

The Bandung City Population and Civil Registration Service provides population services so that all elements of the Bandung City population are registered in the data base and the accuracy of the data is the most influential thing, because it relates to the voter list in elections. The quality of service in the city of Bandung has begun to enter the e-government stage where some of its activities have used technology such as using applications to obtain queue numbers, but the implementation has not run well because the server is still experiencing disruptions during rush hour and lack of public awareness about application usage procedures In addition, the facility is also a factor in reducing people's motivation to report. This research attempts to analyze the strategy of the Bandung City Population and Civil Registry Service in providing services to the community, using qualitative methods with a descriptive approach and supported by SWOT analysis. The results show that the service quality strategy in the Bandung City Population and Civil Registry Service is still not optimal due to lack of socialization and supporting facilities that provide comfort to the people who will take care of the population documents.

scholarly journals Persepsi Masyarakat terhadap Kinerja Pegawai Kantor Kecamatan Pineleng Kabupaten Minahasa

2020 ◽  
Vol 20 (2) ◽  
pp. 590
Author(s):  
Toman Hutapea
Keyword(s):  
Quality Of Service ◽  
Organizational Performance ◽  
Research Method ◽  
Public Perception ◽  
Public Perceptions ◽  
District Office ◽  
The Public ◽  
The People ◽  
The City

Public perceptions of the performance of the employees of the Pineleng Sub-District Office in the City of Minahasa were positive efforts from the people in Pineleng's sub-district to improve the services of the apartement of the Pineleng District Office. This study aims to (1) Describe the public perception of the quality of service in the office of the Pineleng District of Minahasa City in carrying out tasks in serving the community. The research method used is a qualitative research method. The results of this study stated that public perception of the organizational performance of the Pineleng Sub-District Office in Minahasa City for leadership was appreciated both because of the discipline shown by the leadership in the office. In the quality of service to the community is not optimal because: (1) Often found employees leave the place during service hours, (2) Employees are not quick to respond to the needs and suggestions given by the community.

scholarly journals Identification of post-cesarean surgical site infection: nursing consultation

2018 ◽  
Vol 71 (suppl 3) ◽  
pp. 1395-1403
Author(s):  
Marcia Regina Cunha ◽  
Maria Clara Padoveze ◽  
Célia Regina Maganha e Melo ◽  
Lucia Yasuko Izumi Nichiata
Keyword(s):  
Quality Of Service ◽  
Health Status ◽  
Surgical Site Infection ◽  
Medical Records ◽  
Signs And Symptoms ◽  
Site Infection ◽  
Cross Sectional ◽  
Cesarean Deliveries ◽  
The City

ABSTRACT Objective: To describe the profile of women in relation to their living conditions, health status and socio-demographic profile, correlating it with the presence of signs and symptoms suggestive of post-cesarean surgical site infection, identifying information to be considered in the puerperium consultation performed by nurses and proposing a roadmap for the systematization of care. Method: Quantitative, exploratory, descriptive, cross-sectional and retrospective review of medical records of women who had cesarean deliveries in 2014, in the city of São Paulo. Results: 89 medical records were analyzed, 62 of them with incomplete information. In 11, there was at least one of the signs and symptoms suggestive of infection. Conclusion: Given the results of the study, the systematization of puerperal consultation is essential. The roadmap is an instrument that can potentially improve the quality of service and the recording of information.

scholarly journals Effect of corrosive pollutants on Gram Production

2017 ◽  
Vol 2 ◽  
pp. 61-64
Author(s):  
Kamal Raj Sapkota
Keyword(s):  
Food Products ◽  
Interdisciplinary Studies ◽  
Development Work ◽  
Infrastructure Development ◽  
City Area ◽  
Important Crop ◽  
The People ◽  
The City

Gram is important crop of Nepali and Indian farmers. Most of the people take gram as regular food. There are several edible food products prepared from gram. Gram is cultivated mostly in Birgunj (Parsa), Morang and Terai region. Recently in these states industrialization and infrastructure development work going very fast causing huge amounts of pollutants and particulate entering into the atmosphere. The purpose of this study is to explore the effect of corrosive pollutants on gram production and study tries to find the gaps of pH in the different areas. Growing urbanization and unplanned activities around the city area and River side have negatively affected the environment. Janapriya Journal of Interdisciplinary Studies Vol. 2, No.1 (December 2013), page: 61-64

scholarly journals Analisis Kecukupan Ruang Terbuka Hijau (RTH) Berdasarkan Rencana Detail Tata Ruang Kota Bireuen

2018 ◽  
Vol 3 (3) ◽  
pp. 243-248
Author(s):  
Danil Fahreza Pohan ◽  
Muhammad Rusdi ◽  
Sugianto Sugianto
Keyword(s):  
Quality Of Life ◽  
Open Space ◽  
Rapid Development ◽  
Environment And Health ◽  
The People ◽  
Survey Technique ◽  
The Government ◽  
The City ◽  
Descriptive Method

Abstrak. Pesatnya pertumbuhan penduduk dan tingginya perkembangan pembangunan, menyebabkan banyaknya kawasan yang beralih fungsi menjadi kawasan yang bukan peruntukan yang sesuai yang telah ditetapkan oleh pemerintah termasuk ruang terbuka hijau (RTH) yang berfungsi untuk menunjang kualitas hidup masyarakat di dalam suatu kota baik dari segi lingkungan maupun kesehatan. Pesatnya perkembangan suatu kota tentu banyak menarik minat masyarakat untuk pindah menuju kota tersebut, semakin meningkatnya jumlah penduduk tentu juga meningkatkan kebutuhan akan oksigen. Untuk itu Kota Bireuen dituntut mampu menyediakan RTH untuk mengimbangi kebutuhan oksigen masyarakat kota itu sendiri. Penelitian ini bertujuan untuk menghitung ketersediaan RTH yang direncanakan di dalam RDTR Kota Bireuen. Metode yang digunakan dalam penelitian ini ada lah metode deskriptif dengan teknik survai. Sedangkan analisis kecukupan RTH menggunakan rumus berdasarkan luas daerah dibagi dengan RTH yang tersedia. Hasil perhitungan analisis RTH di dapat bahwasannya RTH Kota Bireuen sebesar 46,96%.Kata Kunci: Bireuen, RTH, RDTR Abstrack. The rapid growth of population and the high development of the developmental, causing the number of areas that switch functions to areas that are not appropriate designation established by the government including green open space (GOS) that serves to support the quality of life of people in a city both in terms of environment and health . The rapid development of a city would attract many people to move to the city, the increasing number of people of course also increases the need for oxygen. For that Bireuen City is required to provide GOS to compensate for the oxygen needs of the people of the city itself. This study aims to calculate the planned GOS availability in the DSP of Bireuen City. The method used in this research is descriptive method with survey technique. While the analysis of GOS adequacy using the formula based on the area divided by the available GOS. The calculation result of GOS analysis can be that the GOS of Bireuen City is 46.96%.Keyword: Bireuen, GOS, DSP

scholarly journals Jananee janmabhoomischa: ICT solutions for pronational digital society

2018 ◽  
Vol 7 (3.29) ◽  
pp. 225 ◽  
Author(s):  
N Srihari Rao ◽  
K Chandra Sekharaiah ◽  
A Ananda Rao
Keyword(s):  
Personality Development ◽  
Knowledge Society ◽  
National Development ◽  
Vital Role ◽  
National Unity ◽  
Public Authorities ◽  
Information Transparency ◽  
Digital Society ◽  
The People ◽  
Informed Society

Personality Development’, ‘Social Development’, ‘National Development’, ‘National Spirit’, ‘National Amity’, ‘Nation Building Character’, ‘National Consciousness’, ‘National Solidarity’, ‘National Awareness’, ‘National Integration’, ‘National Sovereignty’, ‘National Integrity’, and ‘National Unity’ are the diminishing ideas among the citizens of a country now-a-days. Opportunities for cybercrimes worsen this situation further by luring the people with bad motivations, some who justify the cybercrimes somehow and some to perpetrate the cybercrimes. As the public authorities are not capable enough to handle cybercrime cases well as of now or due to lacunae in cyber laws, cyber criminals are evading and sweeping under the carpet. The societal status, may it be progressive or perishable depends on the kind of information that is provided to the people of society. If society is input with right information, the society will progress, develop positively and on the other hand the society will perish with the wrong or garbage information. In this context, Right-To-Information (RTI) Act 2005 plays a vital role by providing ‘Right Information’ through ‘Information Transparency’. We found out an organization named JNTUHJAC (offline) with its website with URL- www.jntuhjac.com (online) running from so many years, committed three or more cybercrimes against the Union of India. We considered this online and offline organization for our case study and for discussions of our solutions for these cybercrimes. In this paper, we proposed a research methodology based on Information and Communication Technology (ICT) approaches to prevent the conversion of Cybercrime or Ill-Informed Society into Perishable Society and hence hope to succeed in transforming Cybercrime or Ill-Informed Society into Well-Informed Society and hence into a “Progressive Society/Knowledge Society/Digital Society.  

scholarly journals Sensory Marketing in the Quality of Service of the Hotel El Libertador in the City of Riobamba

2021 ◽  
Author(s):  
Diana Carolina García Mayorga ◽  
Jorge Antonio Vasco Vasco ◽  
Juan Carlos Montufar Guevara
Keyword(s):  
Quality Of Service ◽  
Visual Perception ◽  
Service Quality ◽  
Auditory Perception ◽  
Marketing Strategies ◽  
Existing Problems ◽  
Sensory Marketing ◽  
Palabras Clave ◽  
The City

This research aimed to improve the perception of the quality of service of the Hotel El Libertador by means of sensory marketing elements to improve the tourist experience. The study variables were derived from the visual, auditory and kinesthetic perceptions related to the quality of service. In addition, an analysis was performed with the EEG MindWave Mobile 2 biometric equipment, to understand the levels of attention, meditation and blinking. In terms of visual perception, it was determined that attention should be paid to the clothing of the staff (27.6%) and signage (40.9%). The elements of the auditory perception of the hotel had low ratings because the hotel has not implemented elements of auditory sensory marketing in the facilities. Four of the seven elements of the kinesthetic perceptions were not attended and had a weight between 38.3% and 46.7%. As a result of these analyses, a sensory marketing proposal was suggested, which included visual, auditory and kinesthetic marketing strategies, to provide a solution to the existing problems with the hotel facilities. Based on the biometric equipment results, a proposal was made for sensory marketing strategies with elements of experiential communication to be used in the hotel’s facilities which would also improve the perception of service quality. Keywords: sensory marketing, perception, tourism, senses, quality of service, neuromarketing. Resumen La investigación tuvo como objetivo mejorar la percepción en la calidad de servicio del HOTEL EL LIBERTADOR, por medio de elementos de marketing sensorial mejorando la experiencia del turista. La investigación es de tipo correlacional, las variables de estudio se desprenden de la percepción visual, auditiva y kinestésica relacionada con la variable calidad del servicio, además se realizó un análisis con equipo biométrico EEG MindWave Mobile 2 en las instalaciones de la empresa para identificar los niveles de atención, meditación y parpadeo. En los elementos de percepción visual se determinó que se debe prestar atención a la vestimenta del personal que tiene un 27,6% y la señalética 40,9%. Los elementos de la percepción auditiva del hotel tienen una baja calificación porque el hotel no ha implementado elementos de marketing sensorial auditivo en las instalaciones, 4 de los 7 elementos de la percepción kinestésica no han sido atendidos y tienen una ponderación entre 38,3% a 46,7% Por medio de este análisis se planteó una propuesta de marketing sensorial para dar solución a la problemática existente en las instalaciones del hotel, la misma que contiene estrategias de marketing visual, auditivo y kinestésico. Mediante la obtención de resultados y análisis realizados con equipos biométricos, se pudo determinar estrategias de marketing sensorial con elementos de comunicación experiencial en las instalaciones de la empresa hotelera que permita mejorar la percepción de la calidad de servicio. Palabras clave: marketing sensorial, percepción, turísmo, sentidos, calidad de servicio, neuromarketing.

Determinants of Foreign Direct Investment in Less Developed Countries: A Factor Analysis Approach

2005 ◽  
Vol 6 (1) ◽  
pp. 81-94
Author(s):  
Cranmer Rutihinda
Keyword(s):  
Factor Analysis ◽  
Foreign Direct Investment ◽  
Direct Investment ◽  
Developed Countries ◽  
Less Developed Countries ◽  
Infrastructure Development ◽  
Economic Stability ◽  
Significant Relationships ◽  
Quality Infrastructure

Using factor analysis this study explores factors influencing the choice of foreign direct investment in less developed countries. Results show significant relationships between foreign direct investment and institutional quality, infrastructure development, market size, availability of natural resources, and quality of human capital. However, the study found no significant relationship between foreign direct investment inflows and economic stability.

A Hybrid Approach Based on SERVQUAL, SERVPERF, and IPA for Measuring Transit Service Quality

2020 ◽  
pp. 295-311
Author(s):  
Mohamad Haidar
Keyword(s):  
Quality Of Service ◽  
Service Quality ◽  
Social Environment ◽  
Public Perception ◽  
Hybrid Approach ◽  
Transit System ◽  
The Public ◽  
International Graduate ◽  
The City

The purpose of this chapter is to discuss the public perception of the quality of service in the public transit system in Montreal using a combination of analyses and surveys. The results are used to make recommendations to improve the STM and its perception. General guidelines of SERVQUAL with some additional questions that are more specific to the current social environment of the city are presented. A survey was conducted by asking 250 international graduate Concordia students to rate a series of statements based on the importance of the issue and how much they agreed with the statement, the results were analyzed using three methods: SERVQUAL, SERVPERF, and IPA. The improvement of timetable synchronization between different metro lines and buses is crucial, as well as the education of STM employees in terms of dealing with different ethnicities, languages, and backgrounds are found. The chapter is a rare outside look at the STM and how users perceive the quality of the service, as opposed to the usual internal studies done by the organization itself.

Part III Themes, Ch.17 Unity

2018 ◽  
Author(s):  
Gummow William
Keyword(s):  
State Legislatures ◽  
Executive Power ◽  
National Unity ◽  
Legislative Power ◽  
The People ◽  
The Absolute ◽  
The Relationship ◽  
Ordinary Citizens

This chapter considers national unity in Australia. It focuses first upon the absolute freedom of intercourse among the States of which section 92 of the Constitution commands. The chapter then turns to the absence of disability or discrimination required by section 117. Next, it considers the operation of section 109 not only to adjust relations between Commonwealth and State legislatures but to meet the entitlement of ‘the ordinary citizens … to know which of two inconsistent laws he is required to observe’. Here, reference is made to the uniform quality of justice throughout the Commonwealth which these ‘ordinary citizens’ would be entitled to expect. Finally, the chapter discusses the relationship between ‘the people’, the franchise, and citizenship, and what on occasion has been identified as the implied ‘nationhood’ legislative power of the Parliament, or ‘nationhood’ as an attribute of the executive power of the Commonwealth.

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