EFFECT OF SATISFACTION TOWARDS COMMITMENTS WITH BANK BNI CUSTOMERS (PERSERO) TBK. NAMLEA BRANCH (Pengaruh Kepuasan Terhadap Komitmen Bank BNI Terhadap Nasabah (persero)Tbk. Cabang Namlea)

2021 ◽  
Author(s):  
HARZIKO
Keyword(s):  
Data Analysis ◽  
Data Collection ◽  
Field Research ◽  
Problem Formulation ◽  
Added Value ◽  
Literature Study ◽  
Education Data ◽  
Quantitative Data Analysis ◽  
The Right

AbstractThe problem of satisfaction and trust in marketing strategies is important to pay attention to the foster commitment that leads to customer loyalty which will then generate added value for the banking company itself. With customers' full trust and satisfaction from the customers themselves, of course, PT. Bank BNI Namlea Branch will be favored by customers. Through the background above, what is the problem formulation of this research is how is the effect of satisfaction on the commitment of the Bank BNI (Persero) TBK customers. Namlea branch. The location of this research is located at Bank BNI (Persero) Namlea branch which is located at JL. Ahmad Yani Namlea, Buru Regency, next to the left of the PD Cantik shop, and on the right is my father's restaurant. While the author's research time to get the data needed is 2 (two) months, from January to February. The population in this study were customers who used savings at the Bank BNI Namlea branch, Buru Regency. This population is heterogeneous which can be seen from the diversity of age, sex, and education. Data collection was carried out by field research methods (field research) with data collection techniques namely questionnaires, interviews, and literature study. The type of data in this research is qualitative data analysis and quantitative data analysis. The results show that based on the results of the analysis of the distribution of respondents' answers, Bank Negara Indonesia must always improve the quality of the goods/services provided, where the Bank BNI Namlea branch must continue to strive to fulfill expectations and conformity to customer needs so that customer satisfaction is created. It is suggested that PT. Bank BNI Namlea branch is providing the best service through product quality, improved facilities such as parking lots and waiting rooms. Banks must be responsive in serving customers who will make transactions so that they don't feel bored while waiting/queuing to make transactions.Keywords: Satisfaction, Customer, Bank BNI Namlea

scholarly journals Strategi Kepala Sekolah dalam Meningkatkan Kualitas Pembelajaran Melalui Pengembangan Sarana Prasarana

2021 ◽  
Vol 2 (2) ◽  
pp. 60-69
Author(s):  
Mihmidaty Ya’cub ◽  
Dewy Suwanti Ga’a
Keyword(s):  
High School ◽  
Data Analysis ◽  
Data Collection ◽  
Learning Process ◽  
Field Research ◽  
Public High School ◽  
Educational Facilities ◽  
Quality Of Learning ◽  
Descriptive Qualitative

The principal as a manager or leader must have a strategy in developing educational facilities and infrastructure. Educational facilities and infrastructure are one of important resources in supporting the learning process in schools. The purpose of this article is to describe the principal's strategy in improving infrastructure through the development of infrastructure. This article is qualitative field research. The form of the research is descriptive qualitative with the design of data collection techniques through observation, interviews, and documentation. Furthermore, data analysis was carried out using descriptive qualitative analysis. The results of this article found that the principal's strategy in improving the quality of learning through the development of infrastructure at (Public High School) SMA Negeri 1 Jombang was quite effective and efficient, especially seen from the presence of CCTV facilities that made it easier for the principal to control the teachers, as well as students during the learning process and LCD can understand the material presented by the teachers. The principal strategy in developing infrastructure is through the planning stages of infrastructure, organizing infrastructure, mobilizing infrastructure, and controlling infrastructure. The conclusion from the explanation above is that the principal's strategy in improving the quality of learning through the development of infrastructure at SMA Negeri 1 Jombang seen from the CCTV and LCD facilities is quite good because after seeing the results achieved, it has fulfilled the objectives to be achieved, namely to improve the quality of learning. 

scholarly journals Pembuatan Direktori Lokasi Bermain Skateboarding di Sumatera Barat

2019 ◽  
Vol 8 (1) ◽  
pp. 82
Author(s):  
Dian Mega Putra ◽  
Desriyeni Desriyeni
Keyword(s):  
Data Analysis ◽  
Data Collection ◽  
Literature Study ◽  
Precise Information ◽  
Object A ◽  
Descriptive Research ◽  
West Sumatra ◽  
The Right ◽  
Clear Information ◽  
Do So

AbstractWriting this paper aims to create a directory of locations for skateboarding in West Sumatra. The method used in this paper is descriptive research, which examines a group of people, an object, a condition, a thought, or a class of events in the present. Data collection is done by observation, interview, and literature study. Based on data analysis, it can be concluded as follows. First, the obstacles in making a skateboarding directory location in West Sumatra can be described as follows. (a) the writer has difficulty finding a clear place about the location of skateboarding. These constraints are due to the absence of a clear pointer or direction to a skateboarding location. (b) the distance from the downtown or downtown. These constraints are due to inadequate access to locations. The author must ask and explain to the surrounding community in detail in a location in order to get to the point where to skateboard. (c), the authors find it difficult to find the right sources for more detailed information on a skateboarding location. The existence of these obstacles is due to ignorance of the community and skateboarding community about the place. The author only gets some clear information when making observations. Second, the author's attempt to do so is as follows. (a) the author does his best to make clear road and road directions to a skateboarding location with the help of the surrounding community and the communities in the place. With the help of the community and community in making instructions at a predetermined point or better known by the community. (b) the author tries to minimize the distance to the location of skateboarding by asking the informant or the right informant at a skateboarding location. (c) the author tries his best to do interviews with several people to get clear and precise information about a skateboarding location. The resource person can come from the community itself or the community around the location.Keywords: directory, skateboarding, West Sumatera

scholarly journals PARTISIPASI POLITIK MASYARAKAT DALAMPEMILIHAN UMUM WALIKOTA/WAKIL WALIKOTA PALANGKA RAYA TAHUN 2013 DI KECAMATAN PAHANDUT

2021 ◽  
Vol 3 (2) ◽  
pp. 1-17
Author(s):  
SRIYANA
Keyword(s):  
Data Analysis ◽  
Data Collection ◽  
Political Participation ◽  
Field Research ◽  
Secondary Data ◽  
Voting Rights ◽  
Data Analysis Technique ◽  
Analysis Technique ◽  
The Right ◽  
The Village

This study aims to describe how people's political participation in elections Mayor / Deputy Mayor of Palangkaraya in District Pahandut in 2013. People's political participation can be seen through the participation of the community in the campaign and polling (voting) can finally be concluded that the level of political participation of the community.Data sources of this study is secondary data which have been obtained from the District Election Committee (PPK) and Pahandut of the Voting Committee (PPS) in every village in the district Pahandut. Data collection techniques by performing the study and documentation of the village other materials related to the study. Field research is the data collection by jumping to a location using the enclosed questionnaire (questionnaire) as well as an interview with the head of the KDP Pahandut and communities have the right to vote.Sampling using Taro Yamane formula. Samples were taken of the number of voters registered in the voters list (DPT) in District Pahandut as many as 100 people from 49 160 people. While the data analysis technique used is descriptive quantitative in order to give an idea of the level of political participation in elections Mayor / Deputy Mayor Palangkaraya Pahandut Year 2013 in the district, whether it is through one's participation in the campaign and voting (voting).The results showed that the level of political participation of the community in the form of participation in campaign activities is still low at only 46 %. While the level of political participation of the community in the form of participation in the provision of voting rights (the election) is relatively high at 74.50 %.

Efektifitas Bimbingan Pra Nikah Bagi Calon Pengantin Sebagai Upaya Pendukung Terwujudnya Keluarga Sakinah Mawaddah Warahmah (Studi Kasus pada BP4 KUA Kecamatan Bantar Gebang Kota Bekasi)

2019 ◽  
Vol 10 (2) ◽  
pp. 1-16
Author(s):  
Muhammad Iqbal Fauzi ◽  
Agus Supriyanto
Keyword(s):  
Data Collection ◽  
Field Research ◽  
Literature Study ◽  
Economic Problems ◽  
The Way ◽  
Descriptive Qualitative

This study analyzed the implementation of pre-marital guidance at BP4 KUA Bantar GebangDistrict, Bekasi City. This research is descriptive qualitative field research. The method used in thisresearch is sociological juridical. Research Location at the Marriage Preservation and DevelopmentAdvisory Board (BP4) Bantar Gebang District, Bekasi City. Data collection techniques by interview,documentation, and literature study. The results of the study show that the Marriage Guidance andPreservation Agency (BP4) of Bantar Gebang District, Bekasi City has not optimally carried outits role as a supervisor, facilitator, communicator, mediator, and conflict in marriage disputes torealize the BP4 goal of enhancing the quality of marriage to create a sakinah family according to theteachings Islam. Problems faced by clients at BP4 Bantar Gebang Subdistrict, Bekasi City that causedisputes in marriage are infidelity problems, interference from parents or siblings, marriage at a youngage, economic problems, mild-hands husbands, drunken spouses, prostitutes and gamblers, spousesleaving the wife does not come home again, has no children, quarrels, the husband gets a physicaldisability or disease, the way to solve it is BP4 Bantar Gebang District, Bekasi City starting with goodintentions, sincerity, showing empathy, respect, secret Klein, sensitivity seeking root problem solvingas well as guiding and advising clients.

KAJIAN NORMATIF KEBERADAAN TOKO MODERN DI KOTA SEMARANG

2015 ◽  
Vol 5 (3) ◽  
pp. 50
Author(s):  
Efi Yulistyowati ◽  
Endah Pujiastuti
Keyword(s):  
Data Analysis ◽  
Data Collection ◽  
Research Data ◽  
Analysis Method ◽  
Literature Study ◽  
Normative Study ◽  
Descriptive Research ◽  
Approach Method ◽  
The City ◽  
Collection Methods

<p align="center">ABSTRAK</p><p>Artikel hasil penelitian tentang kajian normatif keberadaan toko modern di Kota Semarang akan mengkaji mengenai keberadaan toko modern di Kota Semarang apakah sudah  memenuhi ketentuan dalam Peraturan Presiden Nomor 112 Tahun 2007. Untuk membahas permasalahan tersebut, metode pendekatan yang dipakai adalah yuridis normatif, dengan spesifikasi penelitian deskriptif analitis, metode pengumpulan datanya : studi dokumentasi dan studi kepustakaan, sedangkan metode analisis data yang dipergunakan adalah analisis kualitatif.</p><p>Hasil dari penelitian menunjukkan bahwa  keberadaan toko modern di Kota Semarang sudah memenuhi beberapa ketentuan yang ada dalam Peraturan Presiden Nomor 112 Tahun 2007, yang belum terpenuhi adalah : ketentuan Pasal 13  &amp; Pasal 15 Peraturan Presiden Nomor 112 Tahun 2007.</p><p><em>Articles of research on the normative study of the existence of modern stores in the city of Semarang will examine the existence of modern stores in the city of Semarang whether they have fulfilled the provisions in Presidential Regulation No. 112 of 2007. To discuss these problems, the approach method used is normative juridical, with the specifications of analytical descriptive research, data collection methods: documentation and literature study, while the data analysis method used is qualitative analysis.</em></p><p><em>            </em><em>The results of the study show that the existence of a modern shop in Semarang City has fulfilled several provisions in the Presidential Regulation Number 112 of 2007, which has not been fulfilled are:</em></p><p><em>p</em><em>rovisions in Article 13 </em><em>and p</em><em>rovisions Article 15</em><em> </em><em>of the Presidential Regulation Number 112 of 2007</em><em>.</em><em></em></p><p><em>Keywords: Study, Normative, Modern Shop, Semarang City.</em><em></em></p><p> </p>

Analisis Efektivitas Distribusi Zakat Produktif Dalam Meningkatkan Kesejahteraan Mustahik (Studi Kantor Cabang Rumah Zakat Sumatera Utara)

2019 ◽  
Vol 4 (1) ◽  
pp. 137
Author(s):  
Mulkan Syah Riza
Keyword(s):  
Data Analysis ◽  
Data Collection ◽  
Qualitative Analysis ◽  
Field Research ◽  
Qualitative Approach ◽  
North Sumatra ◽  
Descriptive Method ◽  
Descriptive Qualitative

This study aims to explain how the distribution of productive zakat in the Rumah Zakat North Sumatra and how the effectiveness of productive zakat distribution in improving the welfare of mustahik in the Rumah Zakat North Sumatra. This study uses a qualitative approach with a type of descriptive method, which is a problem that guides researchers to explore and photograph situations that will be thoroughly investigated, broadly and deeply. Data collection techniques with field research, while the tools used are observation, interviews and documentation. Data analysis used is descriptive qualitative analysis. The results of this study inform that in distributing productive zakat funds, Rumah Zakat is in accordance with Law No. 23 of 2011 concerning Management of Zakat. The distribution of productive zakat carried out by the Rumah Zakat North Sumatra through the Senyum Mandiri Program to mustahik in Medan Helvetia Subdistrict has been effective, because it can improve the welfare of mustahik, this is evidenced by the income of eight of thirteen mustahik people in total, five people whose income is fixed and four out of eight people whose income has increased has reached the level of muzaki.

Community counseling: an opportunity and challenge (Indonesian and American perspective)

2020 ◽  
Vol 1 (2) ◽  
Author(s):  
Budi Astuti
Keyword(s):  
Data Analysis ◽  
Rapid Development ◽  
System Support ◽  
Literature Study ◽  
Cultural Issue ◽  
Analysis Techniques ◽  
Study Approach ◽  
American Perspective ◽  
Quantitative Data Analysis ◽  
Community Counseling

The purpose of this article is to explore the opportunity and challenge of implementing community counseling from Indonesian and American perspective. This article used a literature study approach. The literature study was conducted by reviewing books, journals, and research results publications from 2000 to 2017 and previous publications related to community counseling. Data analysis techniques in this study are quantitative data analysis techniques and qualitative data analysis techniques. This article concluded that the possible opportunity that can be applied to meet the challenge faced in achieving the optimization of the implementation of community counseling in Indonesia and America. Community counseling in the Indonesian perspective has the opportunity to be applied in formal and non-formal setting, but the challenge needs to be the provision of professional human resource and system support. Community counseling in the American perspective has the opportunity for rapid development in non-formal setting, but the challenge lies in the complexity of cultural issue and group identity. Keywords: community counseling, opportunity, challenge

scholarly journals SIGNAGE YANG INFORMATIF DAN INTERAKTIF PADA THE HERITAGE PALACE KOTA SURAKARTA JAWA TENGAH

2020 ◽  
Vol 3 (2) ◽  
pp. 95-103
Author(s):  
Aulia Hanifunisa ◽  
Wirania Swasty
Keyword(s):  
Data Analysis ◽  
Data Collection ◽  
Material Selection ◽  
Interactive Media ◽  
Tourist Attraction ◽  
Analysis Method ◽  
Literature Study ◽  
Sugar Factory ◽  
Comparison Matrix ◽  
Central Java

The Heritage Palace is located in Surakarta City of Central Java which formerly was the sugar factory that is currently used as a tourist attraction. However, this place has the problem of lacking its informative and interactive signage, less by the branding of the tourist spots, and less proper in material selection. The data collection used were the literature study, observation, interviews and questionnaires, using comparison matrix as data analysis method. The concept of the design takes the modern and old heritage concept using a font that matches the clear language and adds pictogram. The purpose of this design is to provide informative and interactive information using signage ang interactive media that is useful to help visitors get information when they visit the tourist site

scholarly journals TRADISI PEMBACAAN SURAH AL-MULK DI MAJELIS TA’LIM RAUDHOTUL ILMI PALEMBANG:

2021 ◽  
Vol 7 (2) ◽  
pp. 157
Author(s):  
Muhammad Ali . ◽  
Uswatun Hasanah ◽  
Beko Hendro
Keyword(s):  
Data Analysis ◽  
Data Collection ◽  
Social Action ◽  
Max Weber ◽  
Field Research ◽  
Research Field ◽  
Value Rationality ◽  
Action Value ◽  
Data Collection Technique ◽  
Theory Of Social Action

This article discusses the implementation of the reading of Surah al-Mulk at the Raudhotul Ilmi Palembang Ta'lim Assembly and the views of the Raudhotul Ilmi Palembang Ta'lim congregation on the reading of Surah al-Mulk as well as an analysis of Max Weber on the recitation of surah al-Mulk at the Raudhotul Ilmi Palembang Ta'lim Assembly. This type of research is a field research (Field Research), the type of data used is qualitative with the study of living hadith. This study uses Max Weber's theory of social action related to four actions, namely, traditional action, affective action, value rationality action and instrumental rationality action. The subjects of this research are caregivers, administrators, ustaz and Jama'ah Majelis Ta'lim Raudhotul Ilmi Palembang. The data collection technique used observation by observing and paying attention to the implementation of the tradition of reading surah al-Mulk at the Raudhotul Ilmi Palembang Ta'lim Assembly. While the interview data, the researchers interviewed twelve Jama'ah as respondents, while the documentation was equipped with books, photos and books related to the research. Meanwhile, data analysis uses descriptions and explanations. This study found that the Jama'ah of the Raudhotul Ilmi Palembang Ta'lim Assembly was enthusiastic about the tradition of reciting surah al-Mulk in the Assembly. The congregation of the assembly is of the view that having the reading of Surah al-Mulk before starting the assembly is a good and good thing as a form of imitating the Prophet Muhammad. The congregation of the assembly supported this activity because of the benefits of reading it as a barrier from the torment of the grave and there were some congregations who routinely read Surah al-Mulk. It can be said that the response of the congregation of the assembly tends to know the values ​​contained in the hadith of reading surah al-Mulk. This shows that the living hadith in the congregation of the assembly was carried out and the Raudhotul Ilmi Palembang Ta'lim Assembly fulfilled Max Weber's theory of social action.

scholarly journals Pengaruh Kompetensi, Independensi, Dan Etika Auditor Terhadap Kualitas Audit Aparat Inspektorat

2020 ◽  
Vol 2 (4) ◽  
pp. 3737-3754
Author(s):  
Witta Widiya ◽  
Efrizal Syofyan
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Data Collection ◽  
Sampling Method ◽  
Audit Quality ◽  
Primary Data ◽  
Sample Collection ◽  
The Third ◽  
Data Analysis Methods

The purpose of this study was to analyze the effect of competency, independence, and auditor ethics on audit quality in Inspectorate Office. Type of this research is a quantitative researh. The population in this study were auditors in inspectorate office West Sumatera province with 35 samples taken. The technique of sample collection is total sampling method. The sources of the data of this research is the primary data. The technique of the data collection is questionnaires. The data were analyzed using multiple regression analysis using SPSS version 25. Data analysis methods used in this study are multiple linier regression analysis, with audit quality as the dependent variabel, competency, independence and auditor ethics as the independent variabel. This result of the reseacrh support the third hypotheses, where the research shows that auditor ethics has an effect on audit quality of examiners at the inspectorate West Sumatera province. The results also show that competency and independence have no effect on audit quality of examiners at the inspecorate West Sumatera provinsi.

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