The Contribution of Information Communication & Technology as Enabler of Knowledge Management to Bring Innovationin Mass Media Industries Sector
Information technology (IT) plays an important role as a catalyst to enable and facilitate the implementation of the development, transfer, and utilization of knowledge, which subsequently may contribute to the improvement and innovation. This research intends to analyze how IT competency directly influences knowledge management, how knowledge management directly influences innovation, and how IT competency indirectly influences innovation through knowledge management. The research is limited to Mass Media Industries sector of the creative industries in the island of Batam, Indonesia. Those sectors are television, radio, and publishig. The data are collected via questionnaire from a sample of 150 respondents. A structural equation model is established to study the interrelationship among those variables. At the end, the research concludes that IT competency has positive effect on knowledge management, as well as on innovation via knowledge management, and knowledge management mediates the relationship between IT competency and innovation.