scholarly journals LEARNING AND SERVICE QUALITY IN ISLAMIC HIGHER EDUCATION OF MINORITY MUSLIM BALI

2017 ◽  
Author(s):  
Ismail Suardi Wekke

The development of education, especially universities, both public and private is required to always develop science and technology. Therefore, the function of higher education is very strategic in improving the quality of resources, both human resources and infrastructure of education. Higher education institutes are required to always make changes towards more advanced education, independent and qualified in accordance with the demands of the change of global environment rapidly. This research was conducted in Sekolah Tinggi Agama Islam Denpasar, Bali. This paper discusses the implementation of education should look at the quality of service. Educational activities are not only oriented towards the final result the educational process, but also by proving good accountability include quality assurance, quality control, and quality improvement. Finally, the efforts to integrate the academic and religious culture should be the idol of all academicians particularly at the Islamic higher education. This research strongly supports the multiple socio-political circumstances at this time to give an opportunity to the Islamic higher education in order to further develop in the future.


2019 ◽  
Vol 5 (1) ◽  
pp. 155-175
Author(s):  
Andi Arif Rifa'i

Quality assurance is an important part of the higher education system which ensures that the effort to achieve quality is in accordance with the quality standards set by the government. The problem of the low quality of human resources of a nation is a manifestation of the inability of the quality assurance system to work effectively. Application of a model that is less effective in quality assurance, will have an impact on achieving the quality of Education. In Indonesia, various changes in the regulation of the quality assurance system began in 2006 - until now, basically both conceptually but not optimally in implementation. Internal and external quality assurance of higher education (HE) institutions has not produced satisfactory results, with the still low competitiveness of HE graduates and the competitiveness of the nation's human resources.



Author(s):  
Natalia Hrabovenko ◽  

The article defines that the education system depends on a balanced educational policy, competence of state decisions and correctly placed accents in determining strategic priorities. Achieving a new quality and development of the domestic educational system is impossible without significant changes in the system, processes, mechanisms of public education management. It is established that the quality of higher education is perceived differently by different subjects of the educational process. For students, it is, above all, the knowledge, skills and practical skills necessary for successful employment and career growth. When it comes to the employer, they associate quality education with the training of professionals who have the necessary competencies and are able to adapt to dynamically changing production conditions. It is emphasized that quality assurance should provide an educational environment in which the content of programs, educational opportunities and tools meet the goal. However, there are a number of problems in ensuring the quality of higher education in Ukraine. The main problems in ensuring the quality of higher education, as well as the quality of training in the Free Economic Zone of Ukraine are revealed. Among them are: systematic underfunding of the higher education system; inconsistency of the level of preparation of entrants to the requirements of higher education institutions; lag of Ukrainian higher education from a number of world and European trends in the development of higher education and improving its quality; the problem of employment of graduates, etc. It is proved that despite a number of regulatory regulations, specially created bodies, there are still problems that somewhat reduce the quality of higher education. The expected quality of education is formed under the influence of a set of conditions and factors that cover the methodological, theoretical and practical aspects of education management. The review of the problems shows that the way to quality higher education lies through its definition of the right standards, sufficient resource base, highly qualified staff, proper structural organization and effective management. One of the conditions for improving the quality of higher education is to strengthen the responsibility of universities for the results of their activities by expanding the democratic principle of their functioning and deepening autonomy.



2019 ◽  
Vol 11 (17) ◽  
pp. 4793 ◽  
Author(s):  
Ana Gora ◽  
Simona Ștefan ◽  
Ștefan Popa ◽  
Cătălina Albu

The purpose of this paper was to provide empirical evidence of the impact of quality assurance in higher education on two relevant higher education outcomes; students’ knowledge, skills, and competencies; and their employability. Survey data were collected from two major Romanian public universities and analyzed using a partial least-squares structural equations modeling (PLS-SEM) technique. The main results suggested that students’ competencies were positively and directly influenced by the quality of the educational process, as well as the practical and research activities. The students’ chances of employment in the labor market were positively and directly influenced only by the quality of the educational process and by the research activities. Indirect influences were also revealed. The findings of the study may be shown to have theoretical implications by proposing a model that links the features of quality management in higher education institutions with students’ competencies and chances of employment in the labor market. From a practical perspective, the results may be of interest to higher education policy makers, to evaluation and accreditation institutions, to universities, and also to students.



Author(s):  
Anton Kravchenko ◽  
Valentyna Kakadii ◽  
Julia Nechytailo

The article examines the problem of creating a comprehensive gender-sensitive educational space in the general secondary, vocational pre-higher, and higher education institutions in terms of finding ways to improve the quality of educational services for career guidance and professionalization of individuals in the new socio-cultural situation in modern Ukrainian society. The main provisions of the article reflect progressive ideas of international organizations and the requirements of Ukrainian legislation on equal rights and opportunities for men and women in all areas of human life, especially in education. The purpose of the article is to conduct a gender analysis of spatial and organizational conditions of educational institutions of different levels and substantiate a possibility of introducing a gender-sensitive approach in the general secondary, vocational pre-higher, and higher education institutions as a basis for quality assurance and professionalization of students. The study uses a comprehensive methodology of gender audit of educational institutions, which includes analysis of scientific and practical, as well as instructional and methodology literature, documents on the organization of educational process, questionnaires for teachers, monitoring of pedagogical communication, interviews with education providers and students, and preparation of a report and recommendations for improving the quality of the educational environment in terms of career guidance and professionalization of adolescents and youth. The results of the gender audit of educational institutions at various levels prove the link between a non-discriminatory environment and the efficiency of preparation of adolescents and youth for conscious and balanced professional choices. They show continuity of each level of education in the creation and cementing of gender stereotypes about social roles and division of professions by gender, which hinders successful professional self-determination of girls and boys; specific typical educational cases with latent discrimination and the reasons that cause lowering of the potential in students of both genders are presented. It is determined that the creation of gender-sensitive educational space promotes the development of critical thinking of adolescents and youth, rethinking and destruction of gender stereotypes in all participants of the educational process, their motivation for creative and innovative activities, their readiness to accept new ideas, and efficient career guidance. Practical recommendations for optimizing spatial and organizational conditions of educational institutions and providing educational services in the process of career guidance of school and college students have been developed.



Author(s):  
Georgiy Lopatenko

The article presents an analysis of the decisions of the National Agency for Higher Education Quality Assurance on the accreditation of educational programs of the following specialities: 017 Physical Culture and Sports, 014 Secondary Education (Physical Culture, Human Health). Considering the significant differences between the previous accreditation procedure carried out by the Ministry of Education and Science of Ukraine (until 2019) and the current accreditation procedure carried out by the National Agency for Higher Education Quality Assurance the analysis of accreditation cases is particularly relevant. In the course of the research, the analysis of accreditation cases that took place in the period from November 2019 to November 2020 was carried out. It included the assessment of educational programs, curricula, self-assessment documents, reports of the expert groups, conclusions of branch expert council and decisions of the National Agency. Generalized data on the evaluation of educational programs according to individual criteria is presented. The article presents an analysis of the main shortcomings identified in the process of assessing the quality of educational programs at the stage of field accreditation procedure and, at the stage of assessment of the accreditation case by the branch expert council of the National Agency for Higher Education Quality Assurance. It is shown that the main reason for the decision of the National Agency for Higher Education Quality Assurance on conditional (deferred) accreditation of the educational programs was the presence of significant shortcomings in the structure and content of educational programs, as well as in the processes related to teaching and learning. It was also shown that only half of the educational programs in the field of sports, which passed the accreditation procedure in the period from November 2019 to November 2020 met the requirements for ensuring the quality of the educational process. This indicates that the internal quality assurance systems of Ukrainian higher educational institutions were not ready for the new requirements set by the National Agency for Higher Education Quality Assurance.



2021 ◽  
Vol 7 (5(45)) ◽  
pp. 5-8
Author(s):  
Van Khoa Vu

Quality assurance plays a significant role in enhancing the quality of higher education nowadays. Resolution No. 29-NQ/TW dated November 4, 2013, the Central Executive Committee (Session XI), on “fundamental and complete reform in education and training, serving industrialization and modernization in a socialist-oriented market economy and international integration” identified quality analyses as one of the tasks and solutions to radically and considerably renovate education and training. The paper provides a broad overview of some issues on quality control in advanced education and then suggests some measures to strengthen the quality of academic training in Vietnam ahead of the current regional and international integration trend.



2015 ◽  
Vol 23 (2) ◽  
pp. 123-148 ◽  
Author(s):  
Noha Elassy

Purpose – The purpose of this paper is to study the extent and the quality of student involvement in the quality assurance process (QAP) in Egyptian higher education institutions (HEIs). Design/methodology/approach – In this study, two qualitative methods were used to explore the extent and the quality of student involvement; these were focus groups and interviews. The aim of the study was achieved by collecting data from samples of students and staff members belonging to 14 public and private universities and institutes in Egypt. Findings – The results indicated that students were not efficiently involved in the QAP at the Egyptian HEIs. They were involved in responding to QA-related questionnaires to a large extent in the case when the HEI was on its way to be accredited or if it was accredited already. It revealed that students were not widely involved in committees regarding QAP. They were invited to meet the external review panel members that were sent by the national accreditation body, but they did not participate in writing the self-evaluation report or even reviewing it. Three factors influencing the extent of student involvement are highlighted. Originality/value – The paper provides an empirical insight of the extent and the quality of student involvement in Egyptian HEIs. The importance of this study comes from the fact that after the Egypt’s uprising in January 25, 2011; community pressures appeared to precede positive changes, specifically in the educational sector. From that point of time, higher education (HE) students wanted to be seen as partners in developing their HEIs. Therefore, this study introduces a set of recommendations to increase student involvement to three main Egyptian institutions; these are the ministry of HE, the national quality assurance body and the HEIs.



2016 ◽  
Vol 7 (2) ◽  
pp. 117-132
Author(s):  
Florence M. Itegi

This study sought to accomplish three objectives: to examine the expansion of access to university education in Kenya; to examine the implications of expansion of access for the quality of university education; and to develop a model showing interrelationships between the expansion of access and quality assurance, based on lessons learnt from study centres established by both public and private universities in the country. The study was based on literature review, which was augmented by key informant interviews, focus group discussions and observation. It revealed that the study centres marked a great stride in opening access to higher education, especially for the working class, and in increasing the number of graduates from secondary schools, provided facilities for face to face tuition and a range of benefits to their host communities. However, the centres also face difficulties in relation to physical structures, learning resources, staffing and retention of students.Keywords: Massification; Study centres; Quality assurance



Author(s):  
Sheikh Md. Monzurul Huq ◽  
Sheikh Mohammed Rafiul Huque ◽  
Arindam Banik

Quality higher education is considered as one of the major elements that promises sustainable economic and social development of the developing countries of the world. The higher education in Bangladesh has experienced remarkable transformations in the recent years. There are two types of universities in Bangladesh. One is public and other is private university. The present study, by reviewing and analyzing the current structure and situation of quality of the higher educational institutions of the country, attempts to examine the service quality of both public and private universities and further attempts to scrutinize quality assurance questions of higher education. The findings of the study indicate that there is a need for improving service quality in both private and public universities. This study further stresses that effective learning environment, rules and regulations for improving service quality and quality assurance in both private and public universities of the country is very much necessary.



Author(s):  
Sheikh Md. Monzurul Huq ◽  
Sheikh Mohammed Rafiul Huque

Like in most developing countries, higher education in Bangladesh has experienced dramatic changes in recent years. This chapter examines four aspects—access, quality, equity, and governance—centring education in both public and private universities of the country. It also highlights obstacles and challenges the universities are facing and puts forward some recommendations in these respects. Two methods, (a) semi-structured informal interview and (b) document and publication study, were used in collecting data. Primary data were collected through semi-structured informal interviews. A total of 30 participants were interviewed. The study opines that higher educational institutions should not only have good governance but also be more devoted to instituting quality control. It also observes that sustaining the quality of education acceptable both nationally and internationally requires setting up an autonomous quality assurance body. It stresses that the active and sincere involvement of state and academia can help address issues related to four aspects—access, governance, equality, and quality—of higher education.



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