scholarly journals Relationship between Knowledge Management Enablers and Knowledge Creation Internalisation in the Nepalese Hospitality Industry

2020 ◽  
Vol 13 (1) ◽  
pp. 1-22
Author(s):  
Pushpa Maharjan
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Knowledge Creation ◽  
Quantitative Research ◽  
Hospitality Industry ◽  
Organisational Culture ◽  
Primary Data ◽  
Structure Information ◽  
Comprehensive Information ◽  
Research Designs

his paper examines the relationships between the knowledge management enablers and knowledge creation internalisation in the hospitality industry such as hotel, travel and trekking agencies in Nepal. The Nepalese hospitality industry is very competitive. Knowledge is a resource to gain a competitive advantage in this sector. It requires obtaining comprehensive information on how knowledge is managed and utilized in the hospitality industry. It is also necessary to examine the organisational culture, structure, information technology and knowledge creation internalisation that are essential in managing the performance in the hospitality industry to make it more efficient. The study is based on primary data with 382 responses. The self-administered questionnaires were used to collect the perceptive opinions from the respondents. The descriptive quantitative research designs and regression analysis were applied to develop an understanding of the research issue from 38 hotels and 59 travel and trekking agencies of Nepal stationed in the capital Valley of Kathmandu. The study concludes that the key knowledge management enablers such as collaboration, trust, learning, and information technology do influence the knowledge creationinternalization positively. Managers should promote collaboration, trust, learning and information technology facilities for employees to create knowledge in organisation.

scholarly journals Knowledge Management Enablers for Knowledge Creation Combination in Nepalese Hospitality Industry

2020 ◽  
Vol 9 (1) ◽  
pp. 25-33
Author(s):  
Pushpa Maharjan
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Knowledge Creation ◽  
Hospitality Industry ◽  
The Self ◽  
Primary Data

 This paper examines the relationships between the knowledge management enablers and knowledge creation combination in the hospitality industry such as hotel, travel and trekking agencies in Nepal. The study is based on primary data with 382 responses. The self-administered questionnaires were used to collect the perceptive opinions from the respondents. The study concludes that the key knowledge management enablers such as collaboration, trust, learning, and information technology do influence to the knowledge creation combination positively. Managers should promote collaboration, trust, learning and information technology facilities for employees to create knowledge in organisation.

scholarly journals The effect of organisational culture on organisational performance: the mediating role of intrapreneurship

2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Mehmet Kiziloglu
Keyword(s):  
Research Method ◽  
Quantitative Research ◽  
Hospitality Industry ◽  
Organisational Culture ◽  
Primary Data ◽  
Organisational Performance ◽  
Mediating Role ◽  
The Uk ◽  
The Relationship

Abstract The aim of this research is to examine the effect of organisational culture on organisational performance in the context of the hospitality industry in the UK. Organisational culture was studied based on the Denison model. The study was conducted based on a quantitative research method and primary data was collected, with questionnaires, from 440 employees in the hospitality industry. The study reveals that organisational culture significantly affects organisational performance. Moreover, it is found that adaptability and mission are two key elements of organisational culture that significantly affect organisational performance. Furthermore, intrapreneurship fully mediates the relationship between adaptability and organisational performance. In addition, intrapreneurship fully mediates the relationship between mission and organisational performance. Hence, managers working in the hospitality industry are required to give considerable attention to adaptability and mission as two important elements of organisational culture in order to achieve intrapreneurship, and to ultimately improve the performance of an organisation.

Determinants Of Knowledge Management Success In Public Companies In Kenya

2021 ◽  
Vol 8 (3) ◽  
pp. 522-538
Author(s):  
Zammary Jepkorir Sacho ◽  
Thomas A. Senaji
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
Knowledge Management ◽  
Overall Response Rate ◽  
Response Rate ◽  
Leader Behavior ◽  
Primary Data ◽  
Public Companies ◽  
Knowledge Strategy ◽  
Descriptive Survey

In a knowledge economy, the need to ensure knowledge management success is imperative because it determines the success of an organization. Consequently, in order to improve and sustain their competitive advantage, many companies are also exploring the field of knowledge management. We examined factors that influence knowledge management success, namely organizational culture, knowledge strategy, information technology and leader behavior using a descriptive survey of 216 low, middle and top-level managers from public companies in Kenya based in Nairobi. Primary data was collected using structured questionnaires. The overall response rate was 72 percent. Descriptive statistics were used to summarize the analyzed survey data into frequencies and means. The findings were that organizational culture (β = 0.185, t = 5.436, p < 0.001), knowledge strategy (β = 0.368, t = 9.622, p < 0.001), information technology (β = 0.338, t = 9.247, p < 0.001) and leader behavior (β = 0.187, t = 4.764, p < 0.001) had a positive and significant influence on knowledge management success. Based on these findings, it is recommended that organizations have a knowledge strategy and enhance their information technology because these were found to have the greatest influence on knowledge management success.

scholarly journals Trust for Knowledge Creation in Nepalese Hospitality Industry

2019 ◽  
Vol 12 (1) ◽  
pp. 37-44
Author(s):  
Pushpa Maharjan
Keyword(s):  
Knowledge Creation ◽  
Work Experience ◽  
Hospitality Industry ◽  
Age Groups ◽  
The Self ◽  
Primary Data ◽  
Current Position ◽  
Team Members ◽  
Significant Difference ◽  
Educational Groups

This paper examines different factors promoting trust for knowledge creation in the hospitality industry such as hotel, travel and trekking agencies. The study is based on primary data with 382 responses. The self-administered questionnaires is used to collect the perceptive opinions from the respondents. The study concludes that hospitality industry employees’ the “honest and reliable team members” and “truthful employees” are most important factor to trust for knowledge creation while “employees have mutual faith in others’ abilities” influences less. There is no significant difference between response of gender, age groups, educational groups, work experience groups, marital status, current department and current position groups in the context of trust.

scholarly journals Information technology competency and knowledge management in the hospitality industry service supply chain

2019 ◽  
Vol 74 (4) ◽  
pp. 872-884 ◽  
Author(s):  
Mohammad Reza Jalilvand ◽  
Javad Khazaei Pool ◽  
Masood Khodadadi ◽  
Mehdi Sharifi
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Supply Chain ◽  
Structural Equation ◽  
Hospitality Industry ◽  
Academic Research ◽  
Equation Modeling ◽  
Content Type ◽  
Technology Competency ◽  
Service Supply Chain

Purpose This study aims to provide a better understanding of how information technology (IT) competency and knowledge management (KM) contribute to service supply chain (SSC) (coordination, collaboration and efficiency) practices in the hospitality industry. Design/methodology/approach Drawing on tourism businesses, this study tests the structural relationships of IT competency, KM and SSC. Structural equation modeling is performed to test the hypotheses. A survey of 494 hotels in Iran provided empirical evidence for the existence of interrelationships between multiple constructs. Findings The analysis demonstrated that IT competency is significantly associated with KM. Furthermore, SSC practices are found to be directly impacted by KM and IT competency. Originality/value This study unpacks the mechanism that operates between IT competency, KM and SSC and contributes to the academic research on SSC in the context of the hospitality industry.

scholarly journals Barriers to tacit knowledge retention: An understanding of the perceptions of the knowledge management of people inside and outside the organisation

2013 ◽  
Vol 15 (2) ◽  
Author(s):  
Jacky Bessick ◽  
Visvanathan Naicker
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Tacit Knowledge ◽  
Quantitative Research ◽  
Target Population ◽  
Knowledge Retention ◽  
Research Approach ◽  
Knowledge Loss ◽  
Private And Public ◽  
The Impact

Background: Knowledge loss causes challenges for organisations that wish to remain competitive. These organisations must identify the risks that could lead to knowledge loss and become aware of issues that affect knowledge retention.Objectives: The objective of this research was to identify tacit knowledge retention barriers that could cause knowledge loss in an organisation. The paper presents a framework for the assessment of the impact of these barriers and discusses the research findings in order to critique that framework.Method: A quantitative strategy was used to interpret the findings. The target population is information technology (IT) professionals in a government organisation. Interviews were conducted in order to produce a more context-sensitive interpretation of the findings. A quantitative research approach was used to ensure the findings would precisely reflect the target population.Results: The majority of respondents confirmed that career development requires professional development, training prospects and improves the employability of employees. The agreed result was that respondents seek autonomy, that is, the ability to make decisions. Job stress and burnout are experienced because of problems with in filling posts, and the competition between the private and public sectors for experienced IT employees.Conclusion: Certain determinants were found that affect barriers in knowledge management: organisational commitment, job satisfaction, job characteristics and talent management. These need to be measured to prevent barriers from occurring. Implications are drawn from the study; these provide a focus for further research to bridge some gaps in information technology that currently limit the widespread use of knowledge management.

scholarly journals Knowledge Management Practices and the Focus on the Individual

2014 ◽  
Vol 10 (1) ◽  
pp. 26-42 ◽  
Author(s):  
Isabel Rechberg ◽  
Jawad Syed
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Communities Of Practice ◽  
Human Resource ◽  
Management Practices ◽  
Current Knowledge ◽  
Organisational Culture ◽  
Knowledge Management Practices ◽  
The Individual

This paper reviews the current knowledge management (KM) practices to examine the attention (or lack thereof) paid to the individual in managing knowledge in organisations. It identifies and reviews four key practices of KM - i.e., information technology, organisational culture and structure, communities of practice, and human resource practices - to examine how knowledge is interpreted, processed and managed, and the role individuals play in such interpretations, processing and management. The review shows that existing KM practices may be improved through an increased focus on the role of individuals (an individual-centric approach) in designing and implementing KM in organisations.

scholarly journals Knowledge Management Practices and the Focus on the Individual

2016 ◽  
pp. 1539-1556
Author(s):  
Isabel Rechberg ◽  
Jawad Syed
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Communities Of Practice ◽  
Human Resource ◽  
Management Practices ◽  
Current Knowledge ◽  
Organisational Culture ◽  
Knowledge Management Practices ◽  
The Individual

This chapter reviews the current knowledge management (KM) practices to examine the attention (or lack thereof) paid to the individual in managing knowledge in organisations. It identifies and reviews four key practices of KM - i.e., information technology, organisational culture and structure, communities of practice, and human resource practices - to examine how knowledge is interpreted, processed and managed, and the role individuals play in such interpretations, processing and management. The review shows that existing KM practices may be improved through an increased focus on the role of individuals (an individual-centric approach) in designing and implementing KM in organisations.

scholarly journals Pemanfaatan Teknologi Informasi, Kualitas SDM, dan Sistem Pengendalian Intern Terhadap Kualitas Laporan Keuangan Studi pada OPD Provinsi Gorontalo

2020 ◽  
Vol 1 (1) ◽  
pp. 36-47
Author(s):  
Mardiah Sikumbang ◽  
Lukman Pakaya ◽  
Harun Blongkod
Keyword(s):  
Information Technology ◽  
Human Resource ◽  
Internal Control ◽  
Quantitative Research ◽  
Internal Audit ◽  
Financial Statement ◽  
Primary Data ◽  
Work Commitment ◽  
Analysis Technique

This research aimed to know the influence of the utilization of information technology, the quality of human resource, and the system of internal control towards  the  quality of  financial  statement  at  OPO of Gorontalo Province partially and simultaneously. This was quantitative research by using primary data obtained from the distribution of the questionnaire to the Regional Device Organization (ROO) personnel Gorontalo province. The data analysis technique used multiple regression analysis.This research finding revealed that the utilization of Information technology, the  quality of human  resource,  and  the system  of  internal  control  was simultaneously and significantly influenced the variable of quality of financial statement in ROO  of  Gorontalo  Province  with  the  determinant  value  as 64,40%.  While the remaining  was  35,600/0 could  be described  by  other unlnvestigated variables  such  as  the work  commitment of the personnel. organization justice, education and training of the personnel, as well as the follow up of internal audit. While it was partially only  the quality of human resource and the system of Internal control simultaneously and significantly influenced the variable of the quality of financial statemeot In the Regional Device Organization (ROO) of Gorontalo province.

scholarly journals Knowledge Management and its Impact on Organisations: An Assessment of Initiatives in the Industry

2013 ◽  
Vol 4 (2) ◽  
pp. 51-26 ◽  
Author(s):  
Kirti Sharma
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Primary Data ◽  
Future Research ◽  
Organizational Impact ◽  
The Impact

Knowledge management (KM) has gained a lot of importance due to the value, which it has offered to the organizations. It has been observed that Information Technology (IT) has further made this task easier. KM efficiency of an organization varies due to its KM capabilities. KM initiatives in the industry are numerous and IT is an important tool to get these implemented. This paper helps to understand the organizational impact of KM initiatives and its assessment. The paper has two parts. The first part, which talks about organizational impact of KM is exploratory in nature. The second part is based on primary data collected from listed BSE companies. Data is analyzed to check whether organizations, which are practicing KM, are aware that they are doing KM. The paper concludes that better the KM capabilities, better will be the KM implementation results. The benefits of KM are both tangible and intangible. The paper would be helpful to the industry and to the researchers and would facilitate future research in the area to assess the impact on performance by organisations applying KM.

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