scholarly journals Barriers to tacit knowledge retention: An understanding of the perceptions of the knowledge management of people inside and outside the organisation

2013 ◽  
Vol 15 (2) ◽  
Author(s):  
Jacky Bessick ◽  
Visvanathan Naicker
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Tacit Knowledge ◽  
Quantitative Research ◽  
Target Population ◽  
Knowledge Retention ◽  
Research Approach ◽  
Knowledge Loss ◽  
Private And Public ◽  
The Impact

Background: Knowledge loss causes challenges for organisations that wish to remain competitive. These organisations must identify the risks that could lead to knowledge loss and become aware of issues that affect knowledge retention.Objectives: The objective of this research was to identify tacit knowledge retention barriers that could cause knowledge loss in an organisation. The paper presents a framework for the assessment of the impact of these barriers and discusses the research findings in order to critique that framework.Method: A quantitative strategy was used to interpret the findings. The target population is information technology (IT) professionals in a government organisation. Interviews were conducted in order to produce a more context-sensitive interpretation of the findings. A quantitative research approach was used to ensure the findings would precisely reflect the target population.Results: The majority of respondents confirmed that career development requires professional development, training prospects and improves the employability of employees. The agreed result was that respondents seek autonomy, that is, the ability to make decisions. Job stress and burnout are experienced because of problems with in filling posts, and the competition between the private and public sectors for experienced IT employees.Conclusion: Certain determinants were found that affect barriers in knowledge management: organisational commitment, job satisfaction, job characteristics and talent management. These need to be measured to prevent barriers from occurring. Implications are drawn from the study; these provide a focus for further research to bridge some gaps in information technology that currently limit the widespread use of knowledge management.

scholarly journals The Impact of Knowledge Behavioural Factors on Tacit Knowledge Retention: Empirical Study in Oil and Gas Industry

2020 ◽  
Author(s):  
AbdulGhani Abdullah Gaghman
Keyword(s):  
Knowledge Management ◽  
Empirical Study ◽  
Tacit Knowledge ◽  
Oil And Gas ◽  
Knowledge Retention ◽  
Study Results ◽  
Knowledge Share ◽  
Strategic Goals ◽  
Organisational Behaviour ◽  
The Impact

Organisation need be more effective in retaining the tacit knowledge (know-how and know-what) and made it accessible for another staff to be more productive and enable management to make better decisions. Relying on explicit knowledge and old-style training courses is simply no longer effective to transfer or retain knowledge; therefore, understanding the role of tacit knowledge retentions as part of knowledge management is becoming increasingly more important to fulfil the organisation strategic goals. To attain the aim, theoretical and empirical study using (275) samples from different international oil and gas companies have quantitatively assessed three main factors; the strategic impact of tacit knowledge loss, the impact of knowledge and organisational behaviour at the individual level on knowledge retention within the organization. Based on the study results, both knowledge and organisational behaviour shows direct impact in knowledge retention enhancement. What knowledge and whose knowledge should be emphasised to reduce the impact of crew change. Knowledge management implementation to be the most important factor as Learning and sharing knowledge is affected by the cognitive processes and the way the organisation practice and implement the knowledge share such as mini-workshops, short assignment and community of practice (CoP). The last factor is positive individual attitude, which reflected in more effectiveness knowledge share and transfer. These factors improve tacit knowledge retention and fulfil the strategic goals such as competitiveness advantage and improve the performance, productivity and employee’s effectiveness. Keywords: Oil and Gas, Knowledge Retention, Tacit knowledge, knowledge behaviour, organisational behaviour.

DAMPAK PROGRAM DIKLAT ONLINE TIK GURU PUSTEKKOM TERHADAP AKSESBILITAS KONTEN PEMBELAJARAN PADA FITUR RUMAH BELAJAR

2018 ◽  
Vol 19 (2) ◽  
pp. 84
Author(s):  
Eni Susilawati
Keyword(s):  
Teacher Training ◽  
Quantitative Research ◽  
Online Training ◽  
Research Approach ◽  
Intensity Level ◽  
Web Based ◽  
Learning Content ◽  
Open Questions ◽  
Ict Training ◽  
The Impact

The research objective is to analyze the impact of the participation of online  ICT teacher training to increase the number of accessibility the learning content of features in Rumah Belajar. This research used the quantitative research approach with descriptive quantitative analysis methods to be able to describe how the increase in accessibility features of Rumah Belajar and utilization in learning in school. Samples were selected in this study are all online training participants at 15 locations online training that has been conducted by Pustekkom in 2015 and 2016 in 2015. The data was collected using a questionnaire and a list of open questions in accordance with the purpose of research. The results showed that 1) online ICT teacher training participants, after completing the Pustekkom  training online  using become more motivated to access other feature in Rumah Belajar; 2) The order of the percentage of the intensity level of accessibility to the other features of Rumah Belajar are: Sumber Belajar 23%, BSE 23%, Bank Soal 21%, Kelas Maya 13%, Lab Maya 6%, Karya Guru 4%, Wahana Jelajah Angkasa 4%, Peta Budaya 4% and Karya Komunitas 2%, and ICT training online using the application PKB Rumah Belajar can be used as a reference for efforts to develop a web-based learning applications, in particular for the development of Rumah belajar portal belongs Pustekkom Kemendikbud. Tujuan penelitian yaitu untuk menganalisis dampak keikutsertaan diklat online  TIK guru Belajar terhadap peningkatan jumlah aksebilitas konten pembelajaran pada fitur-fitur rumah belajar. Penelitian ini menggunakan pendekatan penelitian kuantitatif dengan metode analisis kuantitatif secara deskriptif untuk bisa menggambarkan bagaimana peningkatan aksesbilitas fitur-fitur rumah belajar dan pemanfaatannya dalam pembelajaran di sekolah. Sampel yang dipilih dalam penelitian ini adalah semua peserta diklat online  pada 15 lokasi diklat online yang telah dilaksanakan oleh Pustekkom pada tahun 2015 dan 2016. Pengumpulan data menggunakan kuesioner dan daftar pertanyaan terbuka sesuai dengan tujuan penelitian. Hasil penelitian menunjukkan bahwa 1) peserta diklat online TIK Guru, setelah mengikuti diklat online Pustekkom, menjadi lebih termotivasi untuk mengakses fitur-fitur lainnya dalam Rumah Belajar; 2) Urutan prosentase tingkat intensitas aksesbilitas terhadap fitur-fitur Rumbel selain Pengembangan Keprofesian berkelanjutan (PKB) adalah: Sumber Belajar 23%, Buku Sekolah Elektronik (BSE) 23%, Bank Soal 21%, Kelas Maya 13%, Lab Maya 6%, Karya Guru 4%, Wahana Jelajah Angkasa 4%, Peta Budaya 4% dan Karya Komunitas 2%; dan 3) diklat online TIK menggunakan aplikasi PKB. Rumah belajar bisa dijadikan referensi bagi upaya pengembangan aplikasi pembelajaran berbasis web, khususnya bagi pengembangan portal Rumah Belajar milik Pustekkom Kemendikbud.

Evolution of top management’s understanding of product quality in Eastern Europe since the end of communism

2017 ◽  
Vol 29 (1) ◽  
pp. 82-100
Author(s):  
Svetoslav Georgiev ◽  
Emil Georgiev
Keyword(s):  
Eastern Europe ◽  
Product Quality ◽  
Quantitative Research ◽  
Business Performance ◽  
Research Approach ◽  
Senior Managers ◽  
Content Type ◽  
Doing Business ◽  
Using Data ◽  
The Impact

Purpose The purpose of this paper is to analyse the evolution of top management’s understanding of product quality in Bulgaria since the end of communism. The study examines three specific areas: top management’s understanding of the term “quality”; top management’s understanding of the relationship between quality and business performance; and top management’s understanding of the impact of job position on quality. Design/methodology/approach The paper relies on a quantitative research approach by using data from a survey of 186 companies in Bulgaria. Findings The paper suggests that senior managers in Bulgaria continue to base their understanding of “quality” on a single approach (*a characteristic of the communist era), with the product-based and the user-based approaches currently being the two most common ones. At the same time, surprisingly enough, this study claims that senior management in Bulgaria is currently well aware of the importance of quality as a dimension of firm’s competitiveness, and is also highly conscious of its roles’ impact on product quality. Research limitations/implications The results of this study are exclusively based on the case of Bulgaria and must be treated with caution in the case of other former communist states from the Central and Eastern Europe (CEE) region. Practical implications This paper has relevance for both managers and companies doing business in Eastern Europe. Originality/value This is the first paper to provide detailed analysis of the evolution of the understanding of “product quality” in CEE since the end of communism. Moreover, this paper applies, for the first time, Garvin’s five approaches to defining quality within a practical context.

scholarly journals Creating Model of Sustainable Performance based Green Management System on The Small and Medium Enterprises

2020 ◽  
Vol 9 (3) ◽  
pp. 340-349
Author(s):  
Vini Wiratno Putri ◽  
Ketut Sudarma
Keyword(s):  
Structural Equation ◽  
Quantitative Research ◽  
Small And Medium Enterprises ◽  
Numerical Data ◽  
Industrial Sector ◽  
Research Approach ◽  
Competitive Advantages ◽  
Green Management ◽  
Sustainability Performance ◽  
The Impact

The aims of this paper is to analyze the effect of the relationship between knowledge and on green management and its implication on competitive advantage and sustainable performannce. This study used a quantitative research approach that explains the phenomenon by collecting numerical data analyzed using structural equation modelling (SEM) with the WarpPLS program application. The population in this study were small or medium business owners (general managers) in the industrial sector in the city of Semarang. Knowledge and green management have a significant effect on competitive advantages and competitive advantages has a significant effect on the sustainability performance. It means that the knowledge and green management simultaneously shows a significant effect on competitive advantages and sustainability performance. The application of green management will also improve sustainability performance. The originality of this study is on the testing of simultaneous relationships between the factors making up the application of green management, namely knowledge as well as the impact of green management implementation on sustainability performance.

scholarly journals University Academics’ Perceptions Regarding the Use of Information Technology Tools for Effective Formative Assessment: Implications for Quality Assessment through Professional Development

2021 ◽  
Vol 11 (1) ◽  
pp. 1
Author(s):  
Christian S. Ugwuanyi ◽  
Chinedu I. O. Okeke ◽  
Matseliso L. Mokhele-Makgalwa
Keyword(s):  
Professional Development ◽  
Information Technology ◽  
Formative Assessment ◽  
Quality Assessment ◽  
Quantitative Research ◽  
Internal Consistency Reliability ◽  
Research Approach ◽  
Effective Implementation ◽  
Technology Tools ◽  
Descriptive Survey

The study sought the perceptions of university academics on the use of IT tools for the formative assessment (FA) of students’ learning outcomes. This study adopted a quantitative research approach and descriptive survey research design using a sample of 180 university academics. Academics’ perception questionnaire was used for data collection. The instrument with two clusters was properly validated, and its internal consistency reliability indies found to be 0.79 and 0.85 for clusters A and B using the Cronbach alpha method. The obtained data were analysed using mean and t-test of independent samples. The results revealed that university academics perceived the use of information technology tools as veritable tools for effective implementation of FA. Further analysis revealed that the perceptions of the academics differed significantly by gender and qualification. IT tools are indispensable in the effective implementation of formative assessment practices in institutions of higher learning. This finding implies that quality assessment can be achieved using IT tools, but there is a need for professional development of the lecturers. It was therefore recommended that efforts should be made by the Nigerian Education stakeholders in making adequate provisions for the effective implementation of quality assessment using IT tools.

scholarly journals Validating the technology-assisted supplemental work scale (TASW)

2015 ◽  
Vol 12 (2) ◽  
pp. 475-481
Author(s):  
Kajal Kotecha ◽  
Wilfred Isioma Ukpere ◽  
Madelyn Geldenhuys
Keyword(s):  
Higher Education ◽  
Quantitative Research ◽  
Online Survey ◽  
Negative Impact ◽  
Working Hours ◽  
Communication Technologies ◽  
Research Approach ◽  
Information Communication Technologies ◽  
Information Communication ◽  
The Impact

The traditional advantage of using Information Communication Technologies (ICTs) to enhance work flexibility also has a drawback of enabling academics to continue working even after regular working hours. This phenomenon has been referred to as technology-assisted supplemental work (TASW). Although TASW enhances academics’ work productively, they also have a negative impact on their family-life. The impact TASW has on academics and on higher education institutions can be understood by measuring the phenomenon properly by using a reliable and valid scale. The aim of this study is too validate a newly developed TASW scale by Fenner and Renn (2010). This study adopted a quantitative research approach and used an online survey to gather data. The sample included academic from a higher education in South Africa (n = 216). The results indicate that the TASW is a valid and reliable measure of technology among the sample of South African academics.

scholarly journals Assessment of Effect of Hydropower Plant Projects on Socio-Environmental Sustenance and Development in Rwanda: A Review Done At Rubagabaga Hydropower Ltd.

2022 ◽  
Vol 10 (01) ◽  
pp. 2888-2904
Author(s):  
Dr. MUTESI Jean Claude
Keyword(s):  
Community Structure ◽  
Null Hypothesis ◽  
Quantitative Research ◽  
Target Population ◽  
Positive Influence ◽  
Hydropower Plant ◽  
P Value ◽  
Structure And Dynamics ◽  
Hydropower Plants ◽  
The Impact

The study investigated the socio-economic and environmental impact of hydropower projects in Rwanda with a case study of Rubagabaga hydropower Ltd operating from Nyabihu District. It examines the impact of a socio-economic and environmental hydropower plant in Rwanda, identifies the challenge hydropower plants face in Rwanda, and finally investigates the relationship between hydro powers and their socio-economic impact in Rwanda? In this research, the quantitative research design is based on statistical data of the research that was used with quantitative and qualitative methods. Questionnaires were used to collect data. The target population of this study was made up of 252 participants including 154 respondents all from ten different villages surrounding the Rubagabaga plant in Nyabihu District. Data were analyzed using descriptive and correlation analysis and tables that were interpreted to confirm or deny the relevance of the main and specific objectives. Based on results from table no.16 demonstrates that the beta= 0.397 with the t value of 2.333 and the p-value of 0. 021. Since the p-value is less than 0.05, the researcher rejected the null hypothesis and considered it an alternate. There is a strong positive relationship between environmental assessment of hydropower plant projects and socio-environmental sustenance and development. In a nutshell, the researcher has rejected the null hypothesis and considered its alternate. Community structure and dynamics have a positive influence on socio-environmental sustenance and development. Table no.16 shows that beta= 0.341 with the t value of 2.668 as the p-value was 0.009. Since the p-value is less than 0.05. Therefore, the researcher rejected the null hypothesis and considered it an alternate. According to table no.21, the changes in community structure and dynamics of the hydropower plant project cause the increase of 0.341 (34.1%) of the socio-environment sustenance and development. The ratio of beta modal results for the t value expressed t=2.66 hence the probability value is significant on socio-environment sustenance and development noting that sig. =0.009. Carefully, the researcher has rejected the null hypothesis and considered its alternate. With this in mind, community structure and dynamics has a positive influence on socio-environmental sustenance and development. Table no.16 has shown beta= 0.478 with the t value of 4.543 as the p-value was 0.000 which is less than 0.05. According to the findings, the changes in government policies, stability, and support of hydropower plant project causes the increase of 0.478 (47.80%) of the socio-environment sustenance and development. The ratio of beta modal results for the t value expressed t= 4.54 hence the probability value is significant on socio-environment sustenance and development noting that sig. =0.000.

Ethics Impact on Knowledge Management in Organizational Development

2018 ◽  
pp. 19-45
Author(s):  
Rantaung David ◽  
Bonu Narayana Swami ◽  
Suryakanthi Tangirala
Keyword(s):  
Knowledge Management ◽  
Human Resources ◽  
Organizational Development ◽  
Tacit Knowledge ◽  
Ethical Principles ◽  
Management Processes ◽  
Survey Strategy ◽  
The Impact ◽  
Ethical Cultures ◽  
Knowledge Management Processes

This study aims to examine the impact of ethics in the knowledge management in organizational development in Botswana. Importance of ethics in knowledge management is growing at a faster pace of late; still some employees tend to be unethical. As organization consists of different people with different ethical cultures, it is essential that organizations should make their employees follow ethical principles while creating, sharing and using both explicit and tacit knowledge to have optimum organizational development. Respecting ethics by human resources helps to improve implementation of knowledge management. The chapter main focus is on Management of ethics in an organization which influences knowledge management processes and subsequently influence organizations development. To locate ethics impact on knowledge management for organizational development, the scholars employed a survey strategy where respondents indicated that there is a significant impact of ethics in knowledge management for organizational development.

Teams of Leaders Concept (ToL) and E-Business Operations

2010 ◽  
pp. 488-503
Author(s):  
Dag von Lubitz
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Paradigm Shift ◽  
Scientific Revolution ◽  
Global Economy ◽  
Business Operations ◽  
The World ◽  
Impact Of Technology ◽  
The Impact ◽  
Information And Knowledge Management

Information Technology (IT), and the subsequent broad acceptance of Information and Knowledge Management (IM/KM) methods revolutionized the way business is thought of and practiced. With e-business facilitating the ability to do more, more, faster, at a wider range, and to influence ever larger and more diverse consumer groups, the impact of technology on commerce, finance, and global economy has been frequently compared to the “paradigm shift” that Kuhn (1970) proposed as the essence of scientific revolution. Yet, despite the transformational influence of modernity on the ancient art, the fundamental principles of business have not changed: overreliance on the facilitation of business operations as the substitution for the adherence to the soundness of their conduct fuelled rampant growth of corporate laisse faire, and already twice brought the world to the brink of economic disaster (Stiglitz, 2003; Steingart, 2008).

Impact of E-Services Quality on E-Loyalty in Paltel E-Satisfaction as a Mediating Variable

2020 ◽  
Vol 12 (2) ◽  
pp. 81-101
Author(s):  
Maan Ali Alkhateeb
Keyword(s):  
Service Quality ◽  
Quantitative Research ◽  
Services Quality ◽  
Customer Retention ◽  
Research Approach ◽  
Content Structure ◽  
Structure Interaction ◽  
Independent Variable ◽  
Security And Reliability ◽  
The Impact

E-loyalty has received great interest from researchers as a key element for customer retention and the growth of firms as well as gaining new customers. This study aims to investigate the impact of the electronic website services quality on e-loyalty in the companies listed within Paltel using electronic satisfaction as a mediating variable. Seven dimensions of e-service quality are examined including content, structure, interaction, presentation, responsiveness, e-security, and reliability. The quantitative research approach is conducted on the returned 393 valid surveys. The findings revealed and emphasized the role played by e-satisfaction as a mediating variable between the independent variable's dimensions and the independent variable.

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