scholarly journals Factors Associated with Clients' Satisfaction on Hospital Service Management of Province 1, Eastern Nepal

2019 ◽  
Vol 2 (2) ◽  
pp. 7-15
Author(s):  
Tika Prasad Niraula ◽  
Santosh Raj Poudel

Satisfaction is both the internal happiness and sadness which is the major result of the correlation between the desires and expectations of people and also the services received. The direct relation is with the health services provided to the people which are effectively used where the fulfillment of patient is always kept on the list of high priority. This satisfaction of people directly links with the major factors like healthy communication with the staffs of hospitals like doctors, nurses and other personnel, nature of quality services and other facilities provided by the hospital. The study of this is the descriptive and huge study which is currently carried out in province 1 of the eastern Nepal in 10 hospitals in different locations. Based on the random sampling, the hospitals were selected from the province 1 which resulted in 18 government hospitals and 40 private hospitals which are running currently. Among the 18 government hospitals, 6 government hospitals and 40 private hospitals, 4 private hospitals were chosen at random using the simple random sampling method. Client’s perspective and service provider’s perspective are the two perspectives which is the result of both the qualitative and the quantitative analysis. The results of both bivariate and multivariate analysis for the statistical significance of quantitative data have been presented which mainly focuses on the group discussion of it that is also reported. A survey was conducted which mainly involved the patients. The majority of patients were satisfied with the number of doctors available and the result of the diagnosis which ranged from 70.88% to 92.5% of the participants. However, there were patients; almost 30% who were not satisfied for longer period to visit doctors, 26.4% of clients were dissatisfied for the approach of doctors specialist in time.

2019 ◽  
Vol 2 (1-2) ◽  
pp. 37-44
Author(s):  
Uchita Lamichhane ◽  
Basudev Pokhrel

This article is based on the study carried out in Rani Community Forest (CF) of Makwanpur district of Nepal to assess the distribution of and key threats to pangolin along with its conservation efforts at the community level. The methodology includes searching the direct and indirect signs of pangolin (burrows, footprints, faecal material). Simple random sampling method was applied for the collection of social information related to pangolin. 130 burrows (44 new and 86 old) were recorded during the survey. Distribution of burrows was clumped type and not uniform throughout all elevations. Most of the burrows were found in the elevation range of 500-600m. Most of the people had awareness about pangolin while only few respondents had seen it directly inside the community forest. It indicates that there was occurrence of pangolin in the community forest. Key threats to Pangolin were construction activities, drying water resource, rapid urbanization, habitat loss, lack of food, overgrazing, mining, deforestation, poaching, predation of associated animal species, and forest fire. Among them the construction activities were considered as biggest threat to pangolin. Various community-based conservation programs were initiated by authorities of Rani Community Forest; however, these programs were still not effective for the conservation of pangolin.


Author(s):  
Sankar Dayal Mahato ◽  
Swagata Ghoshal ◽  
Arindam Ghosh ◽  
Monirul Haque ◽  
Anwesha Mandal ◽  
...  

Aims: The major objectives of the study are to estimate and elucidate health, nutrition and calorie Intake of farmer in their perspectives of relation and interaction, the general status of the operating factors of the research locale in terms of nutrition and food accessed by the target respondents, the variables as well as factors, in the forms of dependent and interdependent variables and interaction amongst and between them. Study Design: The locale was selected by purposive as well as simple random sampling techniques and the respondents following cultivation had been interacted and were selected by the simple random sampling method. Place of Study: Villages Sidpur and Gobindapur of Purulia-1 block of Purulia district in West Bengal were purposively selected for the study. Methodology: In this study 60 respondents following cultivation have been interacted and are selected by the simple random sampling method. A preliminary interview schedule has been administered to understand the knowledge, perception and attitude of the people towards nutritional availability concept, communication and extension system, challenges faced due to food insecurity. The collected data had been put into multivariate analysis. Statistical Package for the Social Sciences V20.0 (SPSS) of IBM was used for correlation analysis, multiple regression analysis, step-down regression analysis and path analysis. Results: Independent variables family size (x3), family income (x5), family expenditure (x6) and health hazards (x7) have been found to exert strong and determining contribution to estimate dependent variable self-consumption of rice production (y) and the set of economic and ecological variables as selected for the study. Conclusion: The present study has envisaged the nutritional availability and intake of calories and it should be conceived as one of the most important predicted factor and to be estimated through a set of predictor factors like family capability, home food access, personal resources etc. A nutrition professional advisory should be made to advice individuals, families, and groups on how to improve diet, lifestyle, and attitude to promote optimal health. These problems can be overcome by effective planning and allocating more funds.


2019 ◽  
Vol 5 (7) ◽  
pp. 524
Author(s):  
Deftyan Hadi Pratita ◽  
Sri Herianingrum

This study used a quantitative approach using factor exploratory analysis. In this study, the characteristic of the population were customers‟ of Bank Muamalat Indonesia in Surabaya. Pre eliminary test was conducted by using focus group discussion to 10 customers, while for the main test used simple random sampling with probability sampling as the sampling method towards 100 customers. According to the result, there are eight factors that influence customers‟ saving decision in Bank Muamalat Indonesia. Those factors are the reduction result from the factor analysis process. Those eight factors are services provider, normative perception, clear information, process, the product‟s syariah value, referrals, environment suitability and office layout design.


Author(s):  
Fikret GÜMÜŞBUĞA

This study mainly focuses on customer care management and customer loyalty. Even though there are many experiential studies about customer care management and customer loyalty system, the lack of studies on customers in Karabük and Safranbolu locally, has leaded to focus on this study. Thus, this study mainly focuses on the influence of customer care treatments of banks in Karabük and Safranbolu on customer loyalty. Descriptive research type was used in the study. In this study simple random sampling method was used which is one of the probability sampling method, face to face surwey to all 726 participants was used for the study. As the result of the experiential study, the attendance and influence of customer care management and loyalty systems have been comparatively low, but it has been figured out that customer care management system influences customer loyalty level.


Author(s):  
Nyimas Ayu Dillashandy ◽  
Nurmala K Panjaitan

Mount Merapi eruption has occurred several times in Indonesia and the biggest eruption that last occurred in 2010. The community were suffered losses and were affected by eruptions. The purposes of this research are to analyze community resilience, to analyze the level of vulnerability, and to analize the community adaptive capacity. The research using a quantitative approach supported by qualitative data. Simple random sampling technique is used as the sampling method and the informant was taken purposively. The results of this research showed that when the eruption occurred the community has a high vulnerability. The adaptive capacity is also high with innovative learning based on institutional memory and supported by the connectedness. Communities achieve resilience and can adapt to changes with high adaptive capacity.  Keywords: adaptive capacity, community resilience, eruption, vulnerability ABSTRAK Erupsi Gunung Merapi sudah terjadi beberapa kali di Indonesia dan erupsi terbesar yang terjadi terakhir kalinya yaitu pada tahun 2010. Komunitas mengalami berbagai kerugian dan terkena dampak dari erupsi. Tujuan dari penelitian ini adalah untuk menganalisis resiliensi komunitas, menganalisis tingkat kerentanan komunitas, dan menganalisis kapasitas adaptasi komunitas. Penelitian ini dilaksanakan dengan menggunakan pendekatan kuantitatif yang didukung oleh data kualitatif. Pemilihan responden dilakukan dengan teknik sampel acak sederhana sedangkan pemilihan terhadap informan dilakukan secara sengaja. Hasil penelitian ini menunjukkan bahwa saat erupsi terjadi komunitas memiliki kerentanan yang tinggi. Kapasitas adaptasi komunitas tinggi dengan adanya innovative learning yang didasari oleh pengetahuan dan pengalaman dan didukung oleh jaringan yang dimiliki. Komunitas berhasil mencapai resiliensi dan dapat beradaptasi dengan perubahan-perubahan dengan kapasitas adaptasi yang tinggi.Kata kunci : kapasitas adaptasi, kerentanan, erupsi, resiliensi komunitas


2021 ◽  
Vol 15 (10) ◽  
pp. 2951-2953
Author(s):  
Kenan Sivrikaya ◽  
Aygül Çağlayan Tunç ◽  
Leyla Alizadehebadi ◽  
Selçuk Tarakçi

Background: Assertiveness, which is defined as the way individuals express themselves and as a part of healthy life, is among the prominent features of people who do sports. Assertiveness is an element that increases the quality of people's relationships with their environment. Aim: The aim of this study is to examine the assertiveness scores of the athletes engaged in individual sports in different branches according to independent variables. Methods: The research was designed according to the relational screening model. The sample of the research; The sample consists of 201 participants selected by simple random sampling method among the athletes dealing with different individual sports branches. The branches of the athletes; (Consists of taekwondo and cycling sports) Results: In the study, the personal information form created by the researcher to collect information about the independent variables (gender, age,) that are thought to be effective in the research, and the Rathus Assertiveness Inventory (RAE) were used. It is seen that 1% of the participants are in the avoidant group, 88.6% are in the moderately avoidant group, and 10.6% are in the assertive group. Conclusion: When the assertiveness scale mean scores of the participants by gender are examined, it is seen that the level of assertiveness by gender does not differ statistically significantly. When the assertiveness scale mean scores of the participants according to age are examined, it is seen that the level of assertiveness according to age does not differ statistically significantly. Keywords: Assertiveness, individual sport, Taekwondo, Cycling.


2018 ◽  
Vol 20 (1) ◽  
pp. 53
Author(s):  
Purwanto Purwanto ◽  
Eddy Madiono Sutanto ◽  
Asmara Indahingwati

This study examines the influence of political marketing and political will on public leadership and individual performance. The sample used is the people in Surabaya as many as 265 with a random sampling method. Amos 21 is used to test the indirect effect by using bootstrap test. The result of the research shows that political marketing and political will have a significant influence to the success of gaining public leadership, political marketing and marketing will have no significant effect on performance, and public le­a­dership has a significant effect on performance. For the indirect influence, political marketing and political will on individual performance are mediated by public leadership.


2017 ◽  
Vol 4 (2) ◽  
Author(s):  
Dr. Maheshbabu. N ◽  
Mr. Chandrkanth. B. K ◽  
Dr. Shivakumar S Chengti

The present study seeks to investigate the level of adjustment and social support of college going adolescents. Sample included 120 (simple random sampling method) randomly selected adolescents i.e. 60 boys and 60 girls college students from various pre-university colleges of Kalaburgi district of Hyderabad Karnataka. For obtaining the data on social support and adjustment, social support scale developed by Vaxu (1986), and adjustment inventory was developed by Sinha and Singh (1984) were used respectively. The statistical technique t-test and spearman rho coefficient of correlation was employed for comparing the two groups. The findings of the study showed that there exists significant difference in adjustment and social support between boys and girls. Whereas there exists no significant difference in respect to domicile between adjustment and social support. It also concludes that there exists positive and significant difference between adjustment and social support.


2018 ◽  
Vol 2 (2) ◽  
pp. 66-89
Author(s):  
Desfitriady Desfitriady ◽  
Tatang Kusmayadi

The purpose of this study is to know and understand the community in the Village Sayati Margahayu District Bandung regency with the development and extension of department store (Convenience Store) "X". The research method is descriptive method using qualitative and quantitative approach as the basis of analysis and interpretation. Sample determination technique used is cluster with simple random sampling method and purposive sampling, which means that the sample used in accordance with the purpose of research. Data which is primary and secondary data. The results showed that people responded positively and variedly about the decision to the extension of the "X" Stores, and only a small portion would be used, but it was only up to the government.


Author(s):  
Hari Setiyawati ◽  
Diah Iskandar ◽  
Gustita Arnawati Putri

This study aims to determine the effect of auditor professional skepticism and audit experience on audit quality. This study was undertaken through a survey and was grounded based on existing theories which were then developed into a research model in which the model in this study was designed to examine the effect of auditor professional skepticism and the influence of audit experience on audit quality. This research was conducted at a Public Accounting Firm located in DKI Jakarta. The sampling method used was simple random sampling and 97 samples were obtained. Data were analyzed using Partial Least Square. The results of this study indicate that professional skepticism has a significant effect on audit quality, while auditor experience has no significant effect on audit quality. KEYWORDS: Audit Quality, Audit Professional Skepticism, Auditor Experience.


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