scholarly journals Success measurement of business processes

2018 ◽  
Vol 12 (2) ◽  
pp. 113-119
Author(s):  
Ivica Kaniški ◽  
Ivan Vincek
Keyword(s):  
Decision Making ◽  
Dynamic System ◽  
Business Process ◽  
Business Processes ◽  
It Management ◽  
Decision Making Process ◽  
Complex Activity ◽  
Specific Goal ◽  
Success Measurement

A business process is an activity or set of activities that accomplish a specific goal of an organization. In almost every organization there are three important pillars that keep the whole organization together - people, processes and technology. All three are linked and if one of them does not work well, others can easily collapse. Success Measurement is a complex activity that includes at least four disciplines: economics, IT, management and accounting, implying the process of quantifying the effectiveness and effectiveness of an action. Success Measurement is a dynamic system that supports the decision-making process by collecting and analyzing information.

scholarly journals Analysis and Implementation of Process Business Integration Systems in Consultant Service Companies

2019 ◽  
Author(s):  
Yumna Puspita ◽  
M. Malik
Keyword(s):  
Decision Making ◽  
Qualitative Research ◽  
Real Time ◽  
Business Process ◽  
Business Processes ◽  
Decision Making Process ◽  
Service Companies ◽  
Business System ◽  
Effectiveness And Efficiency ◽  
The Impact

This paper discusses the Analysis and Implementation of Process Business Integration Systems at Consultant Service Companies. This study took the case of a consulting service company in Indonesia with qualitative research and the process of collecting data through observation, interviews and trials. The consulting company divides the workintheformofprojectsaccordingtothenumberofclients.Businessprocessesthat are integrated into each project are very important to support project’s implementation activities and decision making that is fast, precise, and accurate. The impact of a system that is not integrated will reduce effectiveness and efficiency in the decision making process in the business. In addition, the management must know the progress of project’s activities in real time, detailed and timely, so that the management can make decisions quickly, precisely and accurately. Therefore, optimizing the company’s business system processes needs to be considered, so that the company’s business processes becomes effective and efficient. In this study, the author will optimize the system’s procedures before obtaining a project, implementing a project and after a project is done, and then providing a recommendation regarding the preparation of systems related to the business process.

Integration between knowledge management and business process management and its impact on the decision making process in the construction sector: a case study of Jordan

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sami Wasef Abuezhayeh ◽  
Les Ruddock ◽  
Issa Shehabat
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Decision Makers ◽  
Decision Making Process ◽  
Construction Sector ◽  
Content Type

Purpose The purpose of this paper is to investigate and explain how organizations in the construction sector can enhance their decision-making process (DMP) by practising knowledge management (KM) and business process management (BPM) activities. A conceptual framework is developed that recognises the elements that impact DMP in terms of KM and BPM. The development of this framework goes beyond current empirical work on KM in addition to BPM as it investigates a wider variety of variables that impact DMP. Design/methodology/approach A case study is undertaken in the context of the construction industry in Jordan. A theoretical framework is developed and assessment of the proposed framework was undertaken through a questionnaire survey of decision-makers in the construction sector and expert interviews. Findings The outcomes of this research provide several contributions to aid decision-makers in construction organizations. Growth in the usage of KM and BPM, in addition to the integration between them, can provide employees with task-related knowledge in the organization’s operative business processes, improve process performance, promote core competence and maximise and optimise business performance. Originality/value Through the production of a framework, this study provides a tool to enable improved decision-making. The framework generates a strong operational as well as theoretical approach to the organizational utilization of knowledge and business processes.

scholarly journals Reengineering of supply chain management integrated scheduling processes

2018 ◽  
Vol 193 ◽  
pp. 05064 ◽  
Author(s):  
Ekaterina Kuleshova ◽  
Anastasia Levina ◽  
Rustam Esedulaev
Keyword(s):  
Decision Making ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Business Process ◽  
Business Processes ◽  
Current Practice ◽  
Oil And Gas ◽  
Chain Management ◽  
Integrated Scheduling ◽  
Data Flows

The paper describes the principle of the reengineering of supply chain management integrated scheduling processes in order to increase in efficiency of business process and decrease the decision-making time at collision of plan-fact deviations. The basic concept of business-processes reengineering is analyzed. The experience of reengineering of supply chain integrated scheduling business processes for the oil and gas branch is presented. The bottlenecks of the current practice were revealed. The purpose of this paper is to carry out recommendations for improving business processes based on an analysis of the current realization of the process, his provision with information systems and data flows.

scholarly journals A Business Process Model for IT Management Based on Enterprise Architecture

2014 ◽  
Vol 17 (2) ◽  
Author(s):  
Jonas Montilva ◽  
Judith Barrios ◽  
Isabel Besembel ◽  
William Montilva
Keyword(s):  
Business Process ◽  
Process Model ◽  
Information Technologies ◽  
Enterprise Architecture ◽  
Business Processes ◽  
It Management ◽  
Business Process Model ◽  
Business Alignment ◽  
Management Processes ◽  
Key Factor

The successful application of Information Technologies (IT) in an organization depends on the business processes used for managing such technologies. It is widely recognized that the use of the Enterprise Architecture (EA) practice for organizing these technologies into a framework is a key factor for achieving a better IT - business alignment. This article presents a business process model for the IT Management that can be used in medium and large organizations as a framework for modelling and analysing their IT management processes. The main difference between the described model and others found in the literature is that our model places EA concept at the centre of the organization of IT Management activities. It provides a better definition, organization and comprehension of the essential and support IT management activities. The described model is being used in several organizations as a referential framework to improve their current IT Management processes.

Methodology of the Polyoptimization for Spatial Processes

2017 ◽  
Author(s):  
Andrzej Biłozor ◽  
Małgorzata Renigier-Biłozor
Keyword(s):  
Decision Making ◽  
Land Use ◽  
Urban Areas ◽  
General Rule ◽  
Decision Making Process ◽  
Spatial Processes ◽  
Complex Activity ◽  
Compromise Solutions ◽  
Gis Tools ◽  
Selection Of

Optimization is a complex activity that aims to find the best solution for a given activity, considering all existing limitations. The best variant possible in the set of acceptable variants is sought-out. In particular, in urban areas, optimization of land use function as the beginning of a decision-making process requires performing a great number of tasks, which minimize the risk of spatial conflicts, set at the stage of studies and analyses. Polyoptimization is optimization with a vector objective function. The aim of polyoptimization is to find the best solution, concurrently applying several criteria which, due to their limitations, are conflicting as a general rule. It leads to finding compromise solutions (polyoptimum variants in the set of acceptable variants). In the paper the following ideas will be presented – the idea of spatial processes polyoptimization, the methods for determining the collection and selection of compromise solutions, the methodology for determining polioptimum states of the space use, the possibility of using polyoptimization methods that are regarded as supporting decision-making tools in the planning and management of space with the use of GIS tools. The Authors will show the benefits of using the polyoptimization. The methods of formulating and solving problems which are related to selection of optimum way use of land will be delivered.

(Re)Designing Business Processes Using Markov Theory and Constrained State, Transition and Actor Role Spaces

2019 ◽  
Vol 9 (2) ◽  
pp. 43-61 ◽  
Author(s):  
Sérgio Guerreiro
Keyword(s):  
Decision Making ◽  
Business Process ◽  
Business Processes ◽  
The Body ◽  
Process Redesign ◽  
Discount Factors ◽  
Body Of Knowledge ◽  
Markov Decision ◽  
Decision Making Processes ◽  
The Impact

Decision-making processes are the utmost important to steer the organizational change whenever business process workarounds are attempted during operational times. However, to decide the non-compliant situations, e.g., bypasses, social resistance, or collusion; the business manager demands contextualized and correct interpretations of the existing business process redesign options to cope with workarounds. This article explores the need to aid the decision-making process with a full constructional perspective to optimize the business processes redesign. So, the Markov decision process is combined with the body of knowledge of business processes, in specific, the concepts of designing enterprise-wide business transactions. This methodology supports the management initiatives with more knowledge about the value of business processes redesign. A classical chain of Order-to-Cash business processes (the order, the production, the distribution and the selling of goods) illustrate the benefits of this quantitative approach. Results obtained for business processes redesign in reaction to workarounds are reported. The analysis results show that this approach can anticipate the sub-optimal solutions before taking actions and highlights the impact of discount factors in the final obtained value. The contribution of this novel conceptual integration to the business processes community is the forecast of value function of business transaction redesign options when facing non-compliant workarounds. From related literature, business processes compliance usually comprises offline computation and the redesign is only considered in the forthcoming business processes instances. This article is innovative in the sense that it anticipates the value impact of a redesign, allowing more effective decisions to be taken.

scholarly journals The impact of information technology in decision making process of companies in Kosovo

2018 ◽  
Vol 51 (1-2) ◽  
pp. 13-23
Author(s):  
Emin Qerim Neziraj ◽  
Aferdita Berisha Shaqiri
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Decision Maker ◽  
Business Process ◽  
New Technologies ◽  
Decision Makers ◽  
Decision Making Process ◽  
Or Organization ◽  
The Impact ◽  
Future Business

Before the decision makers set much higher requirements in the decision-making than ever before due to the environment of decision-makers subject to change under the influence of progress and development of new technologies, networking individual or organization inside and the outside environment, and modern means of communication enabling continuous inflow, flow and sharing of data and information. In these modern conditions the process of collecting, analyzing, selecting data and information to make informed decisions in the context of possible restrictions and the available options, and ultimately making decisions as the basis for future business or behavior, is not simplified. The use of new technologies in the decision-making process provided numerous opportunities to facilitate decisions selection. However, the decision maker should still be able to differentiate which knowledge should be used to serve in decision making, and which models, methods, tools, systems, and procedures to be used in certain situations, with the purpose of successful decision selection. In this paper, we will examine the decision making process during the business process of the companies in Kosovo.

Process-centric IT in Practice

2012 ◽  
Vol 14 (3) ◽  
pp. 1-13
Author(s):  
Artur Siurdyban ◽  
Peter Axel Nielsen
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
It Management ◽  
Implementation Project ◽  
Organizational Challenges ◽  
It Systems ◽  
Sales Process ◽  
The Right

This case illustrates and discusses the issues and challenges at Kerrtec Corporation and their effort to establish process-centric IT management. The case describes how one of the company’s employees was tasked with implementing a streamlined sales process, which heavily depended on the supporting IT systems. The paper describes how the implementation project provided directions for improving global competencies to work across boundaries between business and IT in order to successfully manage business processes. The case emphasizes the importance of IT in process management, but at the same time highlights the organizational challenges faced by companies willing to supply their process initiatives with the right blend of IT and business process expertise. Specifically, it discusses the transcendent nature of IT competencies in business process management projects and positions them against possible governance structures.

Formalizing Integrity Management Workflows: Towards Integrity Process Modelling

2018 ◽  
Author(s):  
Alejandro Reyes ◽  
Otto Huisman
Keyword(s):  
Risk Assessment ◽  
Decision Making ◽  
Risk Management ◽  
Business Process ◽  
Asset Management ◽  
Process Model ◽  
Business Processes ◽  
Building Blocks ◽  
Assessment Process ◽  
Integrity Management

Workflows are the fundamental building blocks of business processes in any organization today. These workflows have attributes and outputs that make up various Operational, Management and Supporting processes, which in turn produce a specific outcome in the form of business value. Risk Assessment and Direct Assessment are examples of such processes; they define the individual tasks integrity engineers should carry out. According to ISO 55000, achieving excellence in Asset Management requires clearly defined objectives, transparent and consistent decision making, as well as a long-term strategic view. Specifically, it recommends well-defined policies and procedures (processes) to bring about performance and cost improvements, improved risk management, business growth and enhanced stakeholder confidence through compliance and improved reputation. In reality, such processes are interpreted differently all over the world, and the workflows that make up these processes are often defined by individual engineers and experts. An excellent example of this is Risk Assessment, where significant local variations in data sources, threat sources and other data elements, require the business to tailor its activities and models used. Successful risk management is about enabling transparent decision-making through clearly defined process-steps, but in practice it requires maintaining a degree of flexibility to tailor the process to the specific organizational needs. In this paper, we introduce common building blocks that have been identified to make up a Risk Assessment process and further examine how these blocks can be connected to fulfill the needs of multiple stakeholders, including data administrators, integrity engineers and regulators. Moving from a broader Business Process view to a more focused Integrity Management view, this paper will demonstrate how to formalize Risk Assessment processes by describing the activities, steps and deliverables of each using Business Process Model and Notation (BPMN) as the standard modeling technique and extending it with an integrity-specific notation we have called Integrity Modelling Language or IML. It is shown that flexible modelling of integrity processes based on existing standards and best practices is possible within a structured approach; one which guides users and provides a transparent and auditable process inside the organization and beyond, based on commonalities defined by best practice guidelines, such as ISO 55000.

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