scholarly journals The Implementation of Good Governance Practices in Service Provisions to the Citizens in Addis Ababa City Administration: The Case of Yeka Sub-City

Acta Humana ◽  
2021 ◽  
Vol 9 (1) ◽  
pp. 7-27
Author(s):  
Daba Moti Duguma ◽  
Chuol R. Kompuok
Keyword(s):  
Good Governance ◽  
Addis Ababa ◽  
Implementation Process ◽  
City Administration ◽  
The Public ◽  
Strategic Vision ◽  
Qualitative Approaches ◽  
Governance Practices ◽  
Using Data ◽  
Service Provisions

Addis Ababa city administration is known for its poor implementation of good governance to the public. The main objective of the study is to assess the implementation of good governance while rendering services to the ordinary citizens. The research methodology employs both quantitative and qualitative approaches using data collection instruments with the IBM SPSS statistical packagxe vs. 21. The findings indicate favourable results in meeting the needs of citizens. To that effect, a number of issues are discussed: good governance that is effective and efficient, transparent and open, accountable; participation, leadership direction and strategic vision; fairness and equity; governance that is consensus oriented, responsive in service provision; and governance that follows the rule of law. Although the implementation process has brought tangible results, it is not free from some challenges. In conclusion, both achievements and failures were observed. Thus, understanding customers’ expectations in service provisions, systematising customers’ feedback, and continuously raising the staff’s awareness are the recommendations identified for future development.

scholarly journals Empirical Assessment of Good Governance in the Public Sector of Malaysia

2019 ◽  
Author(s):  
Maizatul Akmar Khalid ◽  
Md. Mahmudul Alam ◽  
Jamaliah Said
Keyword(s):  
Public Sector ◽  
Good Governance ◽  
Primary Data ◽  
Policy Makers ◽  
The Public ◽  
Governance Systems ◽  
Governance Practices ◽  
The Status ◽  
Questionnaire Respondent ◽  
Service Groups

To improve the trust of citizens and delivery of services, employing good governance principles in the public sector is very crucial. Despite efforts to improve service delivery, criticisms and complains toward public services remain evident. This study aims to assess the status of good governance practices in the public sector of Malaysia. Primary data were collected from the responses of 109 department heads under 24 federal ministries to a survey questionnaire. Respondent perception of good governance practices was measured using a seven-point Likert scale and analyzed by descriptive statistics and path measurement modeling. Standard diagnostic tests were also conducted to check the reliability of the data and model. Results indicated that nine factors were significant in the measurement of good governance practices. However, very few people in the public sector of Malaysia practice fraud control, which is at the lowest intensity. Among the service groups, the engineer group practiced good governance at the highest level, whereas the health service group practiced good governance at the lowest level. Therefore, still there are scopes available to improve good governance systems to become more reliable and efficient public sector in Malaysia. Findings of the study will help policy makers improve the efficiency of the public sector of Malaysia and other countries.

scholarly journals The Role of Public Governance Practices for Business R&D Activity in the EU

2020 ◽  
Vol 18 (1) ◽  
pp. 125-141 ◽  
Author(s):  
Dejan Ravšelj ◽  
Sabina Hodžić
Keyword(s):  
Economic Performance ◽  
New Public Management ◽  
Good Governance ◽  
Well Being ◽  
Business Sector ◽  
Public Governance ◽  
The Public ◽  
Governance Practices ◽  
The Eu

The public sector and public governance play a crucial role in the contemporary society which takes care of social needs. Therefore, it is not surprising that good governance has often been used to explain good economic performance as well as the well-being of a society over the last decade. However, the business sector often represents a channel through which public governance affects economic performance, which has largely been neglected in the existing literature. In this context, not much is known about the role of public governance in promoting research and development (R&D) in the business sector in the EU. Therefore, this article aims to explain the interaction between the public and business sectors in a cross-national setting by investigating the relationship between different public governance practices and business R&D activity. The aim is to be achieved by applying a multiple regression analysis on a cross-sectional dataset of EU member countries. The empirical results show the following. First, they reveal that, in general, public administration in the EU is predominantly based on neo-Weberian state rather than New Public Management governance practices. Second, they reveal that public governance practices have important implications for business R&D activity. They show that impartiality, accountability and efficiency enhance business R&D activity in the EU, while closeness deteriorates it. The findings of the article are especially beneficial for contemporary governments and policymakers to establish appropriate public governance and policy practices in the future.

scholarly journals The Underlying Indicators of Good Governance in Vietnam

2020 ◽  
Vol 36 (4) ◽  
Author(s):  
Bui Phuong Dinh ◽  
Nguyen Thi Hoai Thu
Keyword(s):  
Good Governance ◽  
First Century ◽  
The Public ◽  
The Common ◽  
Governmental Institutions ◽  
Using Data ◽  
Set Up ◽  
Measurement And Evaluation ◽  
Near Future

The concept of "Good governance" was brought to the world in the 1990s in the context of increasing globalization and expanding democratization worldwide. It can be seen that the common factors needed to implement good governance include: (i) Capacity of the state - the degree of problem-solving by governments and leaders religion; (ii) Responsiveness - whether public policies and institutions meet the needs of citizens and uphold their rights; (iii) Accountability - the ability of citizens, civil society and the private sector to monitor the responsibilities of public and governmental institutions. In Vietnam, from the first decade of the twenty-first century, efforts have been made to set up indicators and measure the effectiveness of the public authority aligning to the principles of "good governance". Using data from the four sets of indicators in Vietnam namely PAR, SIPAS, PCI, and PAPI, this article reviews the process of developing the good governance’s indicators, compares the areas where each set of indicators measures and assesses the effectiveness, analyzes the strengths and weaknesses of each set of indicators, and reviews some local government efforts in using the measurement and evaluation results of the four sets of indicators to improve the quality of governance in their respective localities. The article also asserts that these four sets of indicators reflect a large part of the content to be measured according to the principle of "good governance", and presents some recommendations to improve the four sets of indicators themselves to better reflect the principles of "Good governance" in the near future.

scholarly journals The Fight Against Corruption in Brazil: A Case of Good Governance?

2020 ◽  
pp. 225-241
Author(s):  
Markus Pohlmann ◽  
Elizangela Valarini
Keyword(s):  
Major Part ◽  
Good Governance ◽  
School Governance ◽  
The Political ◽  
The Public ◽  
Construction Companies ◽  
Organizational Crime ◽  
Content Analyses ◽  
Governance Practices ◽  
Brazilian History

AbstractThe “Operation Carwash” is so far the biggest corruption scandal in Brazilian history. It did spoil a major part of the political system, and some of the established governance practices in Brazil. In this article, we are taking a closer look into the big corruption case, analyzing the unlawful practices of the Brazilian construction companies, and their relationship with the public sector more thoroughly. By carrying out content analyses of court files, we reveal the systemic corrupt pattern behind by connecting the level of regulations with the level of organizational crime. Furthermore, we ask, if the recent changes in law enforcement are accompanied by a changing environment of good governance? Our answer presented in the second part of the article is no. The political reactions to the “operation carwash” revealed in fact, how many of the “old-school” governance practices survived in Brazil.

scholarly journals ASSESSMENT OF THE GOVERNANCE PRACTICES IN PUBLIC SECTOR: CASE STUDIES OF MALAYSIAN FEDERAL GOVERNMENT AGENCIES

2020 ◽  
Vol 2 (2) ◽  
pp. 45-52
Author(s):  
Siti Zabedah Saidin ◽  
Mu’azu Saidu Badara ◽  
Aidi Ahmi
Keyword(s):  
Public Sector ◽  
Case Studies ◽  
Good Governance ◽  
Annual Reports ◽  
Primary Data ◽  
Group Discussions ◽  
Case Study Analysis ◽  
The Public ◽  
Governance Practices

The objective of this study is to discover the good governance practices in the public sector entities by assessing ten good governance dimensions following the international best governance practices guidelines. This study is based on a case study analysis of six public sector entities using a content analysis of the annual report. From the case studies analysis, it shows that all the dimensions in the international public sector governance best practices are being practiced by the federal statutory bodies in Malaysia. Though this paper provides some useful insights into governance practices among public sector entities, it is limited to case studies on six federal statutory bodies and the non-financial information in the annual reports only. This study might give more impact if primary data were used through focus group discussions and interviews with key governance players in the public sector.

scholarly journals Good Governance & Government Performance: Empirical Evidence from Ethiopian Public Sectors. The Case of Hosaena City Administration

2021 ◽  
Vol 2 (1) ◽  
pp. p53
Author(s):  
Manbcho Felekech Teklemariam ◽  
Wang Guohua
Keyword(s):  
Good Governance ◽  
Government Performance ◽  
City Administration ◽  
The Public ◽  
Government Organizations ◽  
Efficiency And Effectiveness ◽  
Depth Study ◽  
Low Efficiency ◽  
Key Indicators ◽  
The City

This study has tried to deal with good governance by taking into account the public service issue, and it is functioning in delivering effective and efficient Government performance. To deal with this study, the researcher has incorporated seven key indicators of good governance that are transparency responsiveness, Accountability, Participation, Rule of low Efficiency, and effectiveness to assess the situation of good governance in the city administration concerning government performance. The researcher incorporates these seven indicators because the more the indicators are incorporated, for an in-depth study; to get enough information. The investigation result shows the good governance principles are not implemented as expected in government organizations’ to push for the admirable result of government performance. Because results indicate that good governance principles are significantly correlated to government performance. Implications of these findings are discussed, and suggestions for future studies are recommended.

scholarly journals PENERAPAN PRINSIP-PRINSIP GOOD GOVERNANCE DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK

REFORMASI ◽  
2019 ◽  
Vol 9 (2) ◽  
pp. 153
Author(s):  
Abd. Rohman ◽  
Yayang Hanafi
Keyword(s):  
Public Services ◽  
Good Governance ◽  
Time Service ◽  
Reduction Stage ◽  
The Public ◽  
Effectiveness And Efficiency ◽  
The Government ◽  
Using Data

The Government’s duty other than the Government conducting a public service that is characterized by good governance. In Lowokwaru, time service itself became one things to note again. This can hamper service rendered to the society. In addition to the time of service, service officer presence also the things that can hinder the effectiveness and efficiency of the public services which are given to the community. This study uses qualitative methods. Using data collection techniques interviews, observation, and documentation. Determination of sampling techniques using the purposive addition. Data was analyzed through data reduction stage, the presentation of data, and the withdrawal of the conclusion. Validity test of the data, researchers used triangulation techniques. Research results application of the principles of good governance in improving the quality of public services in Lowokwaru already going pretty well. But in some aspects still contained flaws. It a barrier among other less familiar society requirements, service officers not to enter the work, power outages, as well as the network is unstable. Things that support among other hospitality-giver services officer, completeness of facilities and infrastructure, as well as the competence of the officers the service givers.

Corporate governance: a farce at Volkswagen?

2017 ◽  
Vol 13 (6) ◽  
pp. 685-703 ◽  
Author(s):  
Jaskiran Arora
Keyword(s):  
Corporate Governance ◽  
Organizational Culture ◽  
Good Governance ◽  
Supervisory Board ◽  
Ethical Practices ◽  
Content Type ◽  
Roles And Responsibilities ◽  
The Public ◽  
Governance Practices ◽  
History Of

Synopsis This case on “Corporate governance: a farce at Volkswagen (VW)” is set in September of 2015. The precipitating events, which started with the Emissions scandal and tampering of the technology, unfold a history of threatening organizational culture, deliberate cheating, and failure of good governance. The case presents that though the outgoing CEO took the responsibility for the event but said that he was shocked by the event and stunned that the misconduct of such a scale could occur in the VW Group. Given the roles and responsibilities of board of management and the supervisory board, how could the scandal of such magnitude go unnoticed? Were robust corporate governance practices being not followed at VW? Research methodology The case is based on the material available in the public domain, records, press reports, published books, interviews published by key board members of Volkswagen and the company website. Relevant courses and levels This case can be used for undergraduate senior classes or graduate and executive education level courses in corporate governance and ethical practices. This case will sync best with the topics around Board Composition and size, Board Independence, fiduciary duties of supervisory board, board duality and leadership and its impact on organizational culture.

Enhancing management integrity through auditability concept: a literature review

Humanomics ◽  
2016 ◽  
Vol 32 (4) ◽  
pp. 516-524
Author(s):  
Razana Juhaida Johari ◽  
Sayed Alwee Hussnie Sayed Hussin
Keyword(s):  
Design Methodology ◽  
Good Governance ◽  
Financial Statements ◽  
Business Environment ◽  
Public Confidence ◽  
Business Organizations ◽  
Content Type ◽  
The Public ◽  
Governance Indicators ◽  
Governance Practices

Purpose The purpose of this paper is to highlight the importance of auditability concept as one of the corporate governance indicators that could increase the management integrity practices and public confidence toward the organizations. Nowadays, most business organizations having issues related to the complexity of the transactions, which make it difficult to collect audit evidence and eventually may affect the company’s good governance. This paper highlights the importance of management integrity practices through auditability concept that needs to be emphasized in today’s business environment. Auditability is the ability of the organizations to provide accurate adequate records to be audited by auditors. Design/methodology/approach A number of databases in fields such as social sciences and economics were used to acquire literature on the topic. Findings A discussion on the auditability concept through auditability triangle and auditability model and how management could strengthen the governance practices. Originality/value This paper provides new inputs to related parties in preparing more comprehensive guidelines on the implementation of auditability practice among the management as to increase the public confidence on the reported financial statements.

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