scholarly journals Peranan Kepemimpinan dalam Menerapkan Prinsip-Prinsip Good Governance di Instansi Pemerintahan Daerah

2019 ◽  
Vol 10 (2) ◽  
pp. 326-353
Author(s):  
Aloi Kamarasyid
Keyword(s):  
Structural Change ◽  
Social Relations ◽  
Good Governance ◽  
Work Organization ◽  
Reform Movement ◽  
Government Agencies ◽  
Government Officials ◽  
Quality Of Work ◽  
The Government

An attempt to embody a quality, government officials clean and authoritative; the government has set some rules that must be implemented by all the elements government officials who serves as the man of the country and the man of the community. The performance of government agencies in the spotlight from various parties, especially since the reform movement demanding structural change in various fields. In short, today is going on a change from a bad administration pattern at the formation of a good administration. An effort to reach the level of efficiency work organization there needs to be improving performance.  There are some things owned by the administration in creating good, so as to be assessed as being successful, his leadership among other: intelligence maturity you, social relations motivation and encouragement, performed sikap-sikap, humanitarian relationship oriented, duty and authority honest and open, demokrastis, and administrative participate and responsible. As for the principles of good governance at least some of the things that must be upheld and performed, namely: accountability, transparency, openness certainty hukum-legalitas, insurance participation, partnership, decentralization professional and proportionate, effective and efficient, productivity and quality of work.

scholarly journals The Implementation of Good Governance with a View to Improving the Competence of State Civil Apparatus in the Regional Government

2021 ◽  
Vol 4 (1) ◽  
pp. 1198-1206
Author(s):  
Rahmat Salam
Keyword(s):  
Local Government ◽  
Good Governance ◽  
Regional Government ◽  
Government Officials ◽  
Quality Performance ◽  
The Government ◽  
The Times ◽  
The City ◽  
Local Government Officials

For more than twenty years, reforms that have been going on have mandated the existence of autonomy and decentralization of government to manage their areas and give the broadest possible power to self-determination. The granting of this authority is intended to improve. As one indicator to measure regional autonomy's success, the government will better serve its citizens and guide them towards a better life. The provincial government's performance has not matched the expectations, yet it has not done the community optimally. Increasing the competence of the apparatus to improve the quality of work is a determining factor in local government activities' success. The result of local government officials towards quality performance leads to the development of education, competence, and abilities because of the times' face. The competence that local government officials are expected to have is analyzing and addressing issues within the city under a realistic framework of local government.

scholarly journals PENGARUH SERVICE EXCELLENT TERHADAP KEPATUHAN FORMAL WAJIB PAJAK BADAN PADA KPP PRATAMA GRESIK

2020 ◽  
Vol 29 (1) ◽  
pp. 15
Author(s):  
Lenny Jomeiria
Keyword(s):  
Hypothesis Testing ◽  
Test Reliability ◽  
Government Agencies ◽  
Analysis Method ◽  
Government Officials ◽  
Formal Service ◽  
Physical Evidence ◽  
Normality Test ◽  
The Government

Introduction: The government has launched a program called Service Excellent to improve the quality of service to the community. Through this program, government officials are expected to provide the best service to the community through the skills, attitude, appearance, attention, action and responsibility and coordinated, as well as providingthe best solutions for the needs of the community. In the marketing world, this process is called Service Excellent. One of the government agencies that are running Service Excellent is the Tax Office PrimaryGresik. The Service Excellent formal compliance can affect corporate taxpayers effective Tax Office Primary Gresik.Methods: Service Excellent in Tax Office Primary Gresik can be measured by physical evidence, reliability, responsiveness, assurance and empathy. The technique of collecting data through questionnaires. The analysis method used is multiple linear regression and hypothesis testing to determine the effect formal service excellent adherence corporate taxpayers. Analysis of the data used include validity test, reliability test, normality test, multicollinearity test, heterocedastisity test, autocorrelation test, and hypothesis testing (t test partial and F test simultaneous).Results: The results of this study are variables simultaneously physical evidence, reliability, responsiveness, assurance and empathy influence the formal obedience corporate taxpayers, while only partial assuranceand empathy variables that influence the formal obedience corporate taxpayers.Conclusion and suggestion: Tax Office Primary Gresik should improve and pay more attention about variables simultaneously physical evidence, reliability, and responsiveness to achieve customer satisfactionwith service excellent.

scholarly journals Analysis of Effectiveness of Public Services in Rawalumbu District Bekasi City

2021 ◽  
Vol 1 (1) ◽  
pp. 79-102
Author(s):  
Azis Hakim
Keyword(s):  
Local Government ◽  
Community Service ◽  
Public Services ◽  
Good Governance ◽  
District Level ◽  
Service Users ◽  
Government Officials ◽  
Quality Of Work ◽  
Adequate Quality

This study aims to find out and analyze to find out and analyze: a) a description of the effectiveness of public services, the factors that hinder public services, and efforts to improve public services in Rawalumbu District, Bekasi City, Java. West. Based on the results of the research that has been carried out, it can be concluded that to realize the effectiveness of public services from government officials to community service users, it cannot be separated from the influence of the work discipline of local government officials. With the adequate quality of work discipline of government officials, bureaucrats at the sub-district level can provide services to the community effectively so that they can realize good governance.

Quality of Work Life and Job Satisfaction: A Case of Veterinary Doctors in Punjab

2015 ◽  
Vol 4 (1) ◽  
Author(s):  
Deepak Kochar
Keyword(s):  
Job Satisfaction ◽  
Social Relations ◽  
Linear Regression Analysis ◽  
Strong Association ◽  
Work Life ◽  
Working Environment ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
Future Growth

The present study attempts to establish the association between Quality of Work Life (QWL) and job satisfaction among the veterinary doctors of Punjab. Multiple linear regression analysis has been employed to examine how far the factors of QWL identified with the help of factor analysis affect the job satisfaction. Job satisfaction is a dependent variable and factors, Monetary Consideration, Social Relations at Work, Constitutionalism at Work, Pride in Job, Facilitation for Current Performance and Future Growth, Nature of Job, Security and Safety, Innovative and Challenging Job, Fair and Unbiased Attitude of Top Officials, Less Educated and Ignorant Clients, Space and Infrastructure, Insufficient Diagnostic Facilities and Staff, and Reporting are independent variables. The results of the present study reveal strong association of Monetary Consideration, Facilitation for Current Performance and Future Growth, Security and Safety, Nature of Job, and Space and Infrastructure with job satisfaction. The eight variables which were not found significant include, Social Relations at Work, Constitutionalism at Work , Pride in Job, Innovative and Challenging Job, Fair and Unbiased Attitude of Top Officials, Less Educated and Ignorant Clients, Insufficient Diagnostic Facilities and Staff, and Reporting. The present study conducted on veterinarians working under department of animal husbandry, Punjab can make a niche in this area. Commitment on the part of government and department itself to work on the activities and initiatives which promote QWL and job satisfaction of the respondents can create a sound and harmonious working environment to get the desired results.

scholarly journals Misconception on the Authority Abuse of Power in the Law Enforcement against Corruption

2017 ◽  
Vol 13 (9) ◽  
pp. 51
Author(s):  
Sadjijono Sadjijono ◽  
Bagus Teguh Santoso
Keyword(s):  
Law Enforcement ◽  
Good Governance ◽  
Government Officials ◽  
Legal Concept ◽  
Abuse Of Power ◽  
Government Administration ◽  
The Absolute ◽  
The Law ◽  
The Government ◽  
Administrative Jurisdiction

Law No. 30/ 2014 on Government Administration brings the strength and the averment on the performance of the governmental functions which include executive, legislative, and juridical in order to provide the public services (bestuurzorg). Such regulation also aims to prevent and to eliminate any kinds of the maladministration done by the government officials/organs in implementing their functions so that good governance can be realized. In implementing their function, the government should rely on the useful performance (doelmatigheid) and the effectiveness (doeltreffenhgeid) according to the norms of each authority. It is a sophism when the ‘authority’ and/or the ‘competence’ mentioned under the Law No. 30/ 2014 on Government Administration are defined differently in the letterlijk gramatikal wet without associating those terms with an understanding of bevoegheid in an administrative legal concept. An idea that distinctively defines the term ‘competence’ as a right and ‘authority’ as a power is considered as an inconsistent idea, which may cause dualism and distortion in the common law enforcement reffering to the administrative law, particularly related to the concept of the authority abuse of power mentioned under the Law No. 31/ 1999 amended by the Law No. 20/ 2001 on deeds against corruption. As the result, when the notion of ‘authority abuse of power’ is defined as a right (as mentioned in article 1, subsection 5 jo. article 17, Law No. 30/ 2014 on Government Administration), it will be characterized into the absolute competence of the administrative jurisdiction, and when the notion of ‘authority abuse of power’ is defined as a power (as mentioned in article 3, Law No. 31/ 1999 on deeds against corruption), it will be characterized into the absolute competence of the corruption-act jurisdiction. Meanwhile, implementing the government’s ‘competence’ and/or ‘authority’ is characterized into one concept based on the norms of the authority power.

Factors affecting the development of e-government using a citizen-centric approach

2015 ◽  
Vol 6 (3) ◽  
pp. 206-222 ◽  
Author(s):  
Kanda Sorn-in ◽  
Kulthida Tuamsuk ◽  
Wasu Chaopanon
Keyword(s):  
Quantitative Research ◽  
Service Providers ◽  
Structured Interview ◽  
Government Agencies ◽  
Content Type ◽  
Factors Affecting ◽  
Government Services ◽  
Government Sector ◽  
The Government

Purpose – The purpose of this paper is to study the factors affecting the development of e-government by using a citizen-centric approach. Design/methodology/approach – This paper is a mixed-methods study consisting of qualitative and quantitative research. Data were collected from government agencies using a structured interview and questionnaire about e-government services. The research was collected from the people responsible for the management of an e-government project in 75 government agencies. In addition, the researcher collected data from 1,400 citizens by using an e-Survey questionnaire that grouped participants by age. Findings – By using a citizen-centric approach, the paper identified the factors affecting the development of e-government. There were five factors from the viewpoint of government agencies and citizen groups: quality of e-government services, policy and governance, information technology infrastructure, organization and economy and society. Research limitations/implications – The research covered the development patterns of e-government for services from government to citizens only. Practical implications – Seeing the importance of environmental factors for both service providers and service users would facilitate continuous improvement of e-government service provision by government agencies. Social implications – The results reflect citizens’ need for e-government services; quality is their priority. Hence, government agencies must consider the quality of the delivery of information and e-government services as they relate to the lifestyles and needs of citizens. Originality/value – The creation of knowledge from merging e-government concepts with citizen-centric principles is a modern government sector management theory. This research stresses the need for the government sector to see the need for e-government and to recognize the factors for its successful development. This means the design and development of e-government services should respond to the increasing needs of the citizens.

scholarly journals Efektifitas Keputusan Manajemen Dalam Penilaian Kinerja Karyawan Menerapkan Metode Weigthed Product (WP)

2020 ◽  
Vol 4 (3) ◽  
pp. 612
Author(s):  
Tri Widayati ◽  
Nugroho Sumarjiyanto Benedictus Maria
Keyword(s):  
Human Resources ◽  
Performance Appraisal ◽  
Employee Performance ◽  
Government Agencies ◽  
Private Companies ◽  
Quality Of Work ◽  
The World ◽  
A Company ◽  
Business And Management

Performance appraisal of employees is an important thing to do by government agencies and private companies. It is useful to see, monitor the level and quality of work given by an employee to his company in order to create a company that is able to achieve the goals of each company by starting to do evaluation of HR (Human Resources) because in the business and management world says that a great company is a company that is able to manage its human resources. In employee performance appraisal, each company has their own way and certainly different in the actual practice of employee performance appraisal activities must be done properly and fairly as possible to eliminate social gaps in the world of work and reduce the occurrence of errors in granting an assessment of the performance of each each company employee and the results obtained after employees are given an assessment of their performance are expected to grow and influence the level of loyalty given by employees to the company and foster high self-motivation for the progress of the company itself. In evaluating employee performance, there are several tools that can be used, one of which is a decision support system that will process some of the criteria set by the company using the Weighted Product (WP) method

scholarly journals The Role of Public Participation in Governance towards Achieving Sustainable Development. Part 1

2021 ◽  
Vol 8 (4) ◽  
pp. 395-404
Author(s):  
Maurice S. Nyarangaa ◽  
Chen Hao ◽  
Duncan O. Hongo
Keyword(s):  
Decision Making ◽  
Sustainable Development ◽  
Public Participation ◽  
Good Governance ◽  
Policy Formulation ◽  
Government Officials ◽  
Political Class ◽  
The Public ◽  
Decision Making Processes ◽  
The Government

Public participation aimed at improving the effectiveness of governance by involving citizens in governance policy formulation and decision-making processes. It was designed to promote transparency, accountability and effectiveness of any modern government. Although Kenya has legally adopted public participation in day-to-day government activities, challenges still cripple its effectiveness as documented by several scholars. Instead of reducing conflicts between the government and the public, it has heightened witnessing so many petitions of government missing on priorities in terms of development and government policies. Results show that participation weakly relates with governance hence frictions sustainable development. Theoretically, public participation influences governance efficiency and development, directly and indirectly, thus sustainable development policy and implementation depends on Public participation and good governance. However, an effective public participation in governance is has been fractioned by the government. Instead of being a promoter/sponsor of public participation, the government of Kenya has failed to put structures that would spur participation of citizens in policy making and other days to activities. This has brought about wrong priority setting and misappropriation of public resources; The government officials and political class interference ultimately limit public opinion and input effects on decision-making and policy formulation, which might be an inner factor determining the failure of public participation in Kenya. The study suggests the need for strengthening public participation by establishing an independent institution to preside over public participation processes.

scholarly journals Accounting Implications of Micro-Fiscal Measures and Quality of Real Gross National Goods and Services: Empirical Evidence From Nigeria

2020 ◽  
Vol 11 (6) ◽  
pp. 155
Author(s):  
Akabom I. Asuquo ◽  
Arzizeh Tiesieh Tapang ◽  
Uwem E. Uwah ◽  
Nicholas O. Dan ◽  
Ashishie Peter Uklala
Keyword(s):  
Empirical Evidence ◽  
Inverse Relationship ◽  
Time Series Data ◽  
Series Data ◽  
Government Agencies ◽  
Exploratory Research ◽  
Direct Effects ◽  
Goods And Services ◽  
The Government

The study explored into accounting implications of micro-fiscal measures and quality of real gross national goods and services: empirical evidence from Nigeria for a period of thirty years. The objective was to examine how micro-fiscal measures affect real gross national goods and services using thirty years’ time-series data. The exploratory research methodology was applied and data collected were analysed using multiple regression and other statistical techniques. Findings of the study revealed that significant and direct effects were exerted on gross national goods and services by all the known and identified micro-fiscal measures in the review, except swap and levy ratios which had inverse relationship as revealed by their coefficients obtained from the analysis. Therefore, the government and government agencies have a duty to control macro-fiscal activities in terms of creation of national goods, wealth and services using the identified micro-fiscal mechanisms as the basis for decisions and policies making besides implementation.

Quality Circles in Quality of Work Life Projects: Problems and Prospects for Increasing Employee Participation

1984 ◽  
Vol 3 (2) ◽  
pp. 101-113 ◽  
Author(s):  
Gervase R. Bushe
Keyword(s):  
Social Relations ◽  
Human Service ◽  
Organization Theory ◽  
Employee Participation ◽  
Work Life ◽  
Quality Of Work Life ◽  
Quality Circles ◽  
Human Service Professionals ◽  
Quality Of Work

Improving the quality of work life in order to reduce alienation, anomie, physical and mental stress has been a focus of human service professionals for many decades. In the past twenty years much of this work has been in Quality of Work Life and Quality Circles (Theory Z) designed to increase worker participation. These efforts have centered around increasing the participation and involvement of lower level employees in decisions that affect their daily working lives. This paper takes the position that good training is not enough. If employee participation is to really take hold, it must be supported by appropriate organizational structures and procedures. Human service professionals who want to increase their influence on organizations must augment their knowledge and skills in social relations with an understanding of organization theory and design. The paper concludes by suggesting directions for the 1980s, pointing out the need for techno-structural intervention strategies and highlighting potential entry levers for those concerned with improving the quality of work life in organizations.

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