Small and medium sized enterprise marketing to foreign consumers in Seoul, South Korea

2015 ◽  
Vol 3 (2) ◽  
pp. 112-129
Author(s):  
David A. English
Keyword(s):  
South Korea ◽  
Future Research ◽  
Service Encounters ◽  
Sampling Frame ◽  
Purposive Sampling ◽  
Language And Culture ◽  
Intercultural Communications ◽  
Seoul Metropolitan Area ◽  
Depth Interviews

AbstractA qualitative case study was used to examine the experiences and perceptions of foreigners during interactions with small- and medium-sized enterprises in the Seoul Metropolitan Area.  Two constructs, intercultural communications and consumer language, were used to identify difficulties that foreigners experienced during service encounters.  In-depth interviews were conducted with 10 participants based on a purposive sampling frame of 62 foreign professors. The transcripts were entered into MAXqda software and coded.  The data across all the cases were compared to identify patterns and themes that emerged using a cross-case synthesis. The implications included Koreans being approach avoidant during interactions with foreign consumers, and foreigners being treated politely.  Limitations of the study included the use of purposive sampling and utilizing participants only in South Korea.  Recommendations for practice included the use of signs and greetings in various languages, creating programs to educate SMEs about the use of English as a competitive advantage, and offering language and culture classes to foreigners.  Recommendations for future research include a mixed method study on the convenience level of spoken Korean for foreign consumers in high- and low-involvement service encounters and a qualitative multivariate regression study to further explore approach avoidance tendencies of SMEs.

scholarly journals HIV/AIDS awareness and attitudes of mineworkers: A case study

2005 ◽  
Vol 36 (1) ◽  
pp. 65-72
Author(s):  
C. DeW. Van Wyk ◽  
N. D. Tshivase
Keyword(s):  
Research Policy ◽  
Great Emphasis ◽  
Future Research ◽  
Detailed Knowledge ◽  
Central Question ◽  
Aids Awareness ◽  
Areas Of Concern ◽  
Depth Interviews ◽  
Hiv Aids

The central question to be examined revolves around the attitudes and awareness of HIV/AIDS among mineworkers at a mine. Semi-standardised questionnaires were used to conduct in-depth interviews on a one-on-one basis. The findings revealed that workers had a great lack of knowledge about AIDS. While some workers had a detailed knowledge of the disease and its prevention, others were either completely ignorant about it or were in denial of its existence. The study serves as a tool and a framework of reference to the mine management on the areas of concern, to put great emphasis on IEC, in order to combat the spread of the disease in the mine. Recommendations are proposed for future research, policy making and practice in the area of HIV/AIDS.These will be in line with the factors influencing mineworkers’ perceptions of the epidemic.

scholarly journals KARAKTERITIK PASIEN TERKAIT KECEMASAN DALAM MENJALANI PROSEDUR KOLONOSKOPI

2020 ◽  
Vol 6 (1) ◽  
pp. 66-71
Author(s):  
Ratri Ismiwiranti ◽  
Nursalam Nursalam ◽  
Erna Dwi Wahyuni
Keyword(s):  
Case Study Approach ◽  
Descriptive Data ◽  
Purposive Sampling ◽  
Study Approach ◽  
Qualitative Descriptive ◽  
Keywords Anxiety ◽  
Depth Interviews ◽  
Patient’S Expectation ◽  
Data Analysis Result

ABSTRAK Pendahuluan: Pasien yang menjalani prosedur kolonoskopi seringkali mengalami kecemasan. Perawat perlu mengetahui penyebab dan memberikan intervensi secara khusus untuk meningkatkan keberhasilan tindakan. Tujuan penelitian ini adalah mendeskripsikan karakteristik pasien yang menjalani kolonoskopi terkait kecemasan yang dirasakan. Metode: Desain penelitian ini adalah deskriptif kualitatif dengan pendekatan studi kasus. Lokasi penelitian di Unit Endoskopi RSUD dr Abdoer Rahem Situbondo dan RSD dr. Koesnadi Bondowoso, Jawa Timur. Rekruitmen partisipan dilakukan dengan purposive sampling sampai mencapai saturasi. Responden dalam penelitian ini berjumlah 9 partisipan. Wawancara mendalam dilakukan dengan menggunakan pedoman wawancara semi-struktur dan dilakukan perekaman. Analisis data secara deskriptif. Hasil: karakteritik 9 pasien yang menjalani kolonoskopi dapat dilihat dari usia, jenis kelamin, pekerjaan, indikasi, diagnosa awal, frekuensi dan kesiapannya. Hanya 3 orang pasien yang menyatakan siap dan mampu mengontrol kecemasan yang dirasakan. Karakteristik pasien tidak terkait secara langsung dengan kecemasan yang dirasakan. Diskusi: Kecemasan yang dirasakan oleh pasien tidak hanya terkait karakteritik pasien melainkan lebih dipengaruhi faktor psikologis, persepsi, dan harapan pasien terhadap tindakan kolonskopi, oleh karena itu perlu diberikan intervensi khusus untuk mengontrol kecemasan yang dialami sehingga tujuan pemeriksaan dapat tercapai dengan optimal. Kata kunci: Kecemasan, Kolonoskopi, Penelitian Kualitatif ABSTRACT Introduction: Patients undergoing colonoscopy procedures often experience anxiety. Nurses need to know the cause and give intervention specifically to improve the success of the action. The purpose of this research is to describe the characteristics of patients undergoing the perceived anxiety-related colonoscopy. Methods: The design of this research is a qualitative descriptive with a case study approach. Location of research in endoscopy Unit of RSUD Dr Abdoer Rahem Situbondo and RSD Dr. Koesnadi Bondowoso, East Java. Participants' recruitments are carried out purposive sampling until they reach saturation. Respondents in this study amounted to 9 participants. In-depth interviews were conducted using semi-structural interviews and performed recordings. Descriptive data analysis. Result: Characterizing 9 patients undergoing colonoscopy can be seen from age, gender, occupation, indications, preliminary diagnosis, frequency and readiness. Only 3 patients are said to be ready and able to control the perceived anxiety. Characteristics of patients not directly related to the perceived anxiety. Discussion: The anxiety felt by the patient not only related to the charactertic of the patient but rather more influenced by the psychological factors, perception, and patient's expectation of colonscopic action, therefore it is necessary to give special intervention to control The purpose of the examination can be achieved optimally. Keywords: Anxiety, colonoscopy, qualitative research

scholarly journals Hambatan komunikasi terapeutik psikiater, perawat, kader jiwa, dan keluarga pada pasien gangguan jiwa pasca pasung

2019 ◽  
Vol 7 (2) ◽  
pp. 115
Author(s):  
Sri Wahyuningsih ◽  
Susanne Dida ◽  
Jenny Ratna Suminar ◽  
Yanti Setianti
Keyword(s):  
Health Workers ◽  
Research Subjects ◽  
Therapeutic Communication ◽  
Purposive Sampling ◽  
The People ◽  
Low Education ◽  
Stranger Anxiety ◽  
Internal And External Factors ◽  
Depth Interviews

Tenaga kesehatan, kader jiwa, dan keluarga dalam melakukan komunikasi terapeutik pada pasien ODGJ pasca pasung menemukan beberapa hambatan dari faktor internal maupun eksternal. Tujuan penelitian untuk menggali dan mengungkapkan hambatan-hambatan yang terjadi dalam proses komunikasi terapuetik tenaga kesehatan, kader jiwa, keluarga terhadappasien ODGJ pasca pasung. Jenis penelitian kualitatif, menggunakan paradigma konstruktivistik, dan pendekatan studi kasus. Pengumpulan data melalui observasi, wawancara mendalam, dokumentasi, dan bahan audio visual. Pengambilan sampel dengan menggunakan purposive sampling, dengan subjek penelitian 1 psikiater, 3 perawat, 2 kader jiwa, 7 keluarga pasien. Objek penelitiannya adalah hambatan-hambatan komunikasi terapeutik tenaga kesehatan, kader jiwa, keluarga kepada pasien ODGJ pasca pasung desa Wonorejo. Validasi datanya menggunakan triangulasi dan member check. Penelitian dilakukan bulan April sampai dengan November 2018. Lokasi penelitian desa Wonorejo Kecamatan Singosari Kabuputen Malang Provinsi Jawa Timur. Adanya hambatan yang terjadi pada proses komunikasi terapeutik antara tenaga kesehatan, kader jiwa, keluarga pada pasien ODGJ pasca pasung, yaitu lemahnya jaringan internet, bahasa, inkoherensi, stranger anciety, pendidikan rendah, penampilan perawat, noise suara, dan emosional keluarga, sehingga komunikasi terapeutik kurang lancar. Kata kunci: hambatan, tenaga kesehatan, ODGJ, keluarga, komunikasi terapeutik BARRIERS OF THERAPEUTIC COMMUNICATION PSYCHIATER, NURSE, MENTAL CADRES, AND FAMILY FOR THE PEOPLE WITH POST PASUNG MENTAL DISORDERS ABSTRACTHealth workers, soul cadres, and families in conducting therapeutic communication in post-passive ODG patients found several obstacles from internal and external factors. The purpose of this study is to explore and reveal the barriers that occur in the process of the most therapeutic communication by health workers, mental cadres, families to post ODGJ patients. The research method uses qualitative research, constructivist paradigms, and case study approaches. Data collection methods use, observation, in-depth interviews, documentation, and audio-visual material. Sampling by using purposive sampling, with research subjects 1 psychiatrist, 3 nurses, 2 mental cadres, 7 families of patients. The object of his research is the barriers of therapeutic communication of health workers, mental cadres, families to ODGJ patients postpasung Wonorejo village. Data validation uses triangulation and member check. The study was conducted from April to November 2018. The location of the research was Wonorejo village, Singosari District, Malang Regency, East Java Province. The results are the barriers that occur in the process of therapeutic communication between health workers, mental cadres, families in post-pasung ODGJ patients in Wonorejo village. The barriers to therapeutic communication in postpasung ODGJ in Wonorejo village is the lack of internet, language, incoherence, stranger anxiety, low education, nurse performance, noise noise, and emotional family, so therapeutic communication is less smooth.  Keywords: obstacles, health workers, ODGJ, family, therapeutic communication

scholarly journals Understanding the liminality of individual giving to the arts

2020 ◽  
Vol 10 (1) ◽  
pp. 18-33
Author(s):  
Stephanie E. Pitts ◽  
Marta Herrero ◽  
Sarah M. Price
Keyword(s):  
Lived Experience ◽  
Contemporary Music ◽  
New Music ◽  
Future Research ◽  
Content Type ◽  
The Arts ◽  
Individual Giving ◽  
Depth Interviews ◽  
Individual Donor

PurposeThe purpose of this paper is to explore the experiences of donors to a UK-based contemporary music organisation fundraising scheme through the theoretical lens of liminality.Design/methodology/approachIn-depth interviews with 16 members of the Sound Investment scheme investigated the motivations and experiences of individual donors to the commissioning of new music. Thematic analysis suggested parallels with the framework of “liminality,” which shed new light on the ways in which membership changed donors' relationships with the organisation and audience.FindingsMotivations for supporting contemporary music commissioning included personal interest, cultural responsibility and alignment to the values of the organisation. Tangible benefits, particularly access to rehearsals, brought donors into closer connection with the creative and managerial working of the organisation.Research limitations/implicationsThe sample did not include any lapsed donors, or people who had chosen not to participate. Future research could test the liminal framework in different artforms and through different tangible benefits.Practical implicationsUnderstanding donors as liminals could help arts organisations to develop membership schemes that more effectively sustain individual giving. Key elements of involvement and access are identified that could engage audiences more widely.Originality/valueThis case study foregrounds lived experience of arts donors where previous literature has primarily focussed on motivations for donating. It highlights the liminal elements of becoming an individual donor, namely, the integration and socialisation processes, the space-and time-bound interactions with the organisation and the alignment of values with the organisation. This framework offers a new way for arts organisations to understand and enhance individual giving in a time of austerity.

Images of South Korea and Russia in the Mutual Representations of the Student Youth of Both Countries

2021 ◽  
Vol 23 (2) ◽  
pp. 287-304
Author(s):  
Anna A. Sorokina ◽  
Anastasiia M. Katrich ◽  
Anna N. Shilina
Keyword(s):  
South Korea ◽  
Korean Student ◽  
Korean Students ◽  
Geographic Factors ◽  
South Korean ◽  
Intercultural Communications ◽  
Two Sides ◽  
Depth Interviews ◽  
Cultural Features ◽  
Common Perception

The perspectives of modern South Korean youth on Russia and perspectives of Russian youth on South Korea respectively are reconstructed and interpreted in this article. The research was conducted on the basis of analysis of 100 in-depth interviews with Russian and South Korean student youth (50 students in each group), specializing in Russian-Korean relations, intercultural communications and language of the country studied. Natural and geographic factors, historical and cultural associations, the image of the countrys citizens are found to be the main South Korean students perspectives on Russia. Economic system, the image of the countrys citizens, historical and cultural features of the country represent the main Russian students perspectives on South Korea. In general, mutual images of each country contain many stereotypes which are mediocre for common perception. Such stereotypical thinking and the lack of knowledge about modern socio-economic realities among future specialists in Russian-Korean relations may be a serious obstacle that places under risk effectiveness of further cooperation between the two sides.

Perceived competencies required for container shipping logisticians in Singapore and South Korea

2015 ◽  
Vol 26 (2) ◽  
pp. 334-355 ◽  
Author(s):  
Vinh Van Thai ◽  
Gi-Tae Yeo
Keyword(s):  
South Korea ◽  
Work Performance ◽  
Future Research ◽  
Container Shipping ◽  
Maritime Logistics ◽  
Training And Education ◽  
Content Type ◽  
Analysis Technique ◽  
Competency Based ◽  
Depth Interviews

Purpose – Managing container shipping logistics requires people with good competencies, especially in the time of new challenges. The purpose of this paper is to validate a new framework of competencies for container shipping logistics professionals. Design/methodology/approach – The competency framework was proposed through a comprehensive literature review process followed by in-depth interviews with senior maritime logistics executives both in Singapore and South Korea. It contains three groups of business-, logistics- and management-related competencies, with each group further being classified into generalist and maritime-specific skills and knowledge. A confirmatory survey was also conducted in both countries. Data were analyzed using the SPSS software and thematic analysis technique. Findings – It was found that all competencies proposed in this framework are important and perceived to contribute to work performance of container shipping logisticians. Findings also revealed that those competencies related to management are more important and can contribute to work performance of container shipping logisticians more than those of logistics and business nature. Originality/value – The proposed and validated framework is original as it is the first framework for container shipping logisticians. This lays the background for future research on competency-based education and training programs for logisticians in container shipping logistics and other sectors of the maritime supply chain. Findings of this research can help senior management identify important competencies which are critical for container shipping logisticians to acquire, and design subsequent training and education programs accordingly.

scholarly journals Problems and Implications of Shelter Planning Focusing on Habitability: A Case Study of a Temporary Disaster Shelter after the Pohang Earthquake in South Korea

2021 ◽  
Vol 18 (6) ◽  
pp. 2868
Author(s):  
Mikyung Kim ◽  
Kyeonghee Kim ◽  
Eunjeong Kim
Keyword(s):  
South Korea ◽  
Special Needs ◽  
Environmental Quality ◽  
Indoor Environmental Quality ◽  
Entry Zone ◽  
Space Planning ◽  
Minimum Standards ◽  
Case Subject ◽  
Depth Interviews

Habitability is an essential concept for shelter planning in terms of supporting victims’ right to life with dignity and recovering from what they suffered. The study aimed to identify problems and needs in shelter spaces and suggest measures to improve shelter space plans by conducting a case study in South Korea. The temporary disaster shelter in Pohang built right after the earthquake (2018) was selected as a case subject. From the literature review, a framework consisting of four concepts of habitability (safety, health, sociality, comfort) and four shelter zones (entry, residential, service, special needs zone) was developed for the in-depth interviews and analysis. The field study and in-depth interviews with victims, staff, and volunteers were conducted to collect problems and needs regarding shelter space planning. The results showed that the entry zone needed improvements in ‘protection’, ‘prevention’, ‘sanitation’, ‘accessibility’, ‘area’, and ‘privacy’. The residential zone lacked ‘area’, ‘privacy’, and ‘indoor environmental quality’. The service zone problems were mainly seen in the categories of ‘area’ and ‘privacy’. The special needs zone was less habitable in the categories of ‘protection’ and ‘area’. To appropriately respond to victims’ urgent needs, the temporary shelter planning should secure enough space beyond the legal minimum standards, provide sanitation and indoor environmental quality management, and separate spaces by function and user type.

scholarly journals Analisis Akuntabilitas Penyelenggaraan Kewenangan Dekonsentrasi Pada Kantor Badan Lingkungan Hidup Provinsi Sulawesi Utara

2018 ◽  
Vol 9 (1) ◽  
Author(s):  
Chintia S Aleng ◽  
Grace B Nangoi ◽  
Winston Pontoh
Keyword(s):  
Program Implementation ◽  
Central Government ◽  
Monitoring And Evaluation ◽  
Accurate Information ◽  
Purposive Sampling ◽  
Study Approach ◽  
Depth Interviews ◽  
Technical Guidance ◽  
Research Show

Abstract. The purpose of this research is to analyze the accountability of the implementation of deconcentration authority in Badan Lingkungan Hidup Provinsi Sulawesi Utara. This is a qualitative research with case study approach. Data were obtained by in-depth interviews, observation and documentation study. Key informants were determined by purposive sampling based on the criterias in order to get the exact and accurate information. Interviews were then transcribed into data transcription. They were analyzed, given code, and categorized into themes. Data were analysed by content analysis. The result of research show that the implementation of deconcentration authority in Badan Lingkungan Hidup Sulawesi Utara is conducted based on technical guidance for the implementation of environmental deconcentration authority that involve direction policy, planning, budgeting, implementation, reporting, monitoring and evaluation, performance assesment, guidance and supervision. However, the implementation of deconcentration is not yet accountable. It is because of the inefficient planning, ineffective maximization of the fundings source in prioritising regional needs optimally. The obstacles in implementing the programs successfully are: (1) rationalization of budget from central government to local government; (2) delay in deconcentration reporting to KPPN Manado; (3) inadequate availability of supporting facilities of deconcentration program implementation; (4) ineffective guidance and supervision. These obstacles have caused the determined target can not be accomplished in accordance to the achievement of realization.Keywords : Accountability, Authority Delegation, deconcentrated fund, Work ProgramAbstrak. Penelitian ini bertujuan untuk menganalisis akuntabilitas penyelenggaraan kewenangan dekonsentrasi pada Kantor Badan Lingkungan Hidup Provinsi Sulawesi Utara. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. Data diperoleh dengan teknik wawancara mendalam, observasi dan studi dokumentasi. Informan kunci ditetapkan secara purposive sampling dengan syarat memenuhi kriteria yang ditetapkan untuk mendapatkan informasi yang tepat dan akurat. Hasil wawancara di-transcribe menjadi transkrip data, kemudian dianalisis, diberi kode, dan dikategorikan ke dalam tema. Analisis data menggunakan analisis isi. Hasil penelitian menunjukan bahwa Penyelenggaraan Kewenangan Dekonsentrasi pada Kantor Badan Lingkungan Hidup Provinsi Sulawesi Utara dilaksanakan berdasarkan petunjuk teknis penyelenggaraan dekonsentrasi bidang lingkungan hidup meliputi arah kebijakan, perencanaan, penganggaran, pelaksanaan, pelaporan, pemantauan dan evaluasi, penilaian kinerja, serta pembinaan dan pengawasan. Namun penyelenggaraan dana dekonsentrasi belum akuntabel, hal ini dikarenakan perencanaan yang belum efektif dan efisien dalam memaksimalkan sumber dana secara optimal untuk memprioritaskan kebutuhan daerah. Hambatan keberhasilan program disebabkan : (1) proses rasionalisasi anggaran dari pemerintah pusat kepada pemerintah daerah; (2) masih adanya keterlambatan pelaporan dekonsentrasi ke KPPN Manado; (3) belum memadainya ketersediaan sarana dan prasarana penunjang pelaksanaan program dekonsentrasi; (4) pembinaan dan pengawasan dekonsentrasi yang belum efektif dalam pelaksanaannya. Hal tersebut menyebabkan target yang telah ditetapkan belum sesuai dengan pencapaian realisasi.Kata Kunci : Akuntabilitas, Pelimpahan Kewenangan, Dana Dekonsentrasi, Program Kerja 

Strengthening the role of communication departments: A framework for positioning communication departments at the top of and throughout organizations

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jana Brockhaus ◽  
Ansgar Zerfass
Keyword(s):  
Conceptual Framework ◽  
Impression Management ◽  
Future Research ◽  
Corporate Communications ◽  
Content Type ◽  
Global Industry ◽  
Spheres Of Influence ◽  
Depth Interviews

PurposeCorporate communications is often less successful when it is competing for influence with neighboring functions such as marketing or sales within organizations. This article addresses the internal positioning of communication departments by developing a conceptual framework which helps to understand, analyze and optimize their standing in organizations.Design/methodology/approachThe research is based on a literature review across several disciplines (e.g. organizational communication, strategic management) and supported by 26 qualitative in-depth interviews with board members, executives and communicators in a global industry company. By combining the theoretical and empirical insights, a framework for positioning communication departments within organizations was developed.FindingsThe framework depicts seven strategies (e.g. expectation and impression management, supporting ambassadors from other departments) and three spheres of influence (organizational integration, internal perceptions and social capital) to strengthen the position of corporate communications.Research limitations/implicationsThe conceptual framework has been supported by one case study so far, and future research may further develop and verify it by applying it to a larger number of companies in different industries.Practical implicationsPractitioners can use the framework as an analytical tool to reflect the current situation in their organization and identify opportunities for strengthening it.Originality/valueThis article introduces a novel view in the academic debate about the role and influence of corporate communications. It establishes a framework that helps to identify different drivers and strategies, and lays ground for future research.

Global Village Versus Culture Shock

2011 ◽  
Vol 46 (6) ◽  
pp. 1379-1410 ◽  
Author(s):  
Alyssa Hadley Dunn
Keyword(s):  
Culture Shock ◽  
Teacher Shortage ◽  
Urban Environments ◽  
Future Research ◽  
Classroom Observations ◽  
International Teachers ◽  
Global Village ◽  
Collective Case Study ◽  
Depth Interviews

Though international teachers have been present in U.S. schools for decades, their recruitment for urban schools as a response to the supposed teacher shortage is a relatively new phenomenon with little research to support it. This study examines international teachers’ recruitment and preparation for urban environments. Informed by classroom observations and in-depth interviews with teachers, administrators, and recruitment agency personnel, this collective case study finds that there are distinct benefits and challenges of recruitment and that recruitment procedures and lack of preparation for U.S. schools add to teachers’ challenges. Recommendations are included for future research, teacher education, and policy.

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