scholarly journals Knowledge Management System Pada PT. Central Bearing Sentosa Pekanbaru

2018 ◽  
Vol 4 (1) ◽  
pp. 20
Author(s):  
Risnal Diansyah ◽  
Edo Arribe

Utilization of information technology can answer to the challenge of using knowledge management into the Knowledge Management System (KMS) application. One method that can be used to build KMS is Zack & Meyer Model combined with Nonaka & Takeuchi Model. The stages of the Zack & Meyer model are Acquire, Refine, Store, Distributed, and Present. As for the Nonaka & Takeuchi Model consist of Socialization, Externalization, Combination, and Internalization. PT. Central Bearing Sentosa (CBS) is a company that has many branches and one of them is in the city of Pekanbaru. The high flow of employee going in and out into the company makes PT. CBS requires strategies to help new employees adaptation process. In this case, the steps in the Zack & Meyer model are applied to PT. CBS. The goal is to get the application features relevant to the existing state in PT. CBS. Based on research conducted, the results obtained shows that the KMS built on PT. CBS has a set of features that consist of discussion forums, knowledge sharing, online meetings, messaging, libraries, wikis, and marketing maps

CCIT Journal ◽  
2019 ◽  
Vol 12 (2) ◽  
pp. 138-148
Author(s):  
H. Abdul Hamid Arribathi ◽  
Dedeh Supriyanti ◽  
Lusyani Sunarya

Information technology is increasingly developing and has a positive impact on the world of education. The implementation of student counseling with a Knowledge Management System is one of the contributions of information technology in the world of education. Many benefits provided by the Student Counseling Knowledge Management System, in managing the knowledge needed by the counselor section to document student consultations. The development and implementation of a KMS counseling system costs more to employ professional staff to maintain and improve; KMS student counseling application; For this reason, it is necessary to design a Cloud Computing-based Student Counseling Knowledge Management System. The research method carried out in the first stage is to collect data and information about Knowledge Management and Student Counseling, and how to use it to create a Knowledge Management System Application, Student Counseling Based on cloud computing. Furthermore, conducting a literature study and literature review, system design is in the form of data architecture compounding, process design, network design, and user interface design. The design results of this system can facilitate educational institutions in conducting online cloud computing-based student counseling


2018 ◽  
Vol 8 (2) ◽  
pp. 54-61
Author(s):  
Leonardi Paris Hasugian ◽  
Sintya Sukarta ◽  
Raden Fenny Syafariani

Cleanliness is one of many other indicator that have to be held by a tourism destination. It mean that the tourism destination should be clean from garbage or any other dirty things. Indonesia is a tourism destination that have been known as a beautiful and humble country to be visited. As a tourism country, Indonesia should also give a big concern to the cleanliness issue. Various criticisms and suggestions always delivered to the manager or government of the tourist sites, but the response from them was null. There have to be a research to find out what is the root of the environment cleanliness problem and which part of the improvement that was missed. This study covers how to integrate all the stakeholder by using Information Technology in order to address the environment cleanliness issue. Existing policy established will be the basis for analyzing, designing, implementing, and evaluating a product in addressing the issues of garbage. The research is developed under the PEST and SWOT method, and using the Knowledge Management System. Visual Communication Media is a product that was built to help people in controlling the outstanding garbage. Information technology is built to become a medium in managing information related to garbage problems. Meanwhile, Counseling and Socializing is held to provide learning of the importance in maintaining hygiene. The integration of these things is monitored and evaluated to obtain a comprehensive improvement. Index Terms—Cleanliness, Information Technology, Knowledge Management System.


2021 ◽  
Vol 3 (1) ◽  
pp. 31-44
Author(s):  
William Christopher ◽  
Indrastanti Ratna Widiasari

Information technology is one of the assets of a company or organization that is important for its development, with the rapid development of technology today, technology must always be updated. One of the roles of information technology is the application of knowledge management. Knowledge Management is a system that is able to improve and manage knowledge information in companies or agencies that apply knowledge management. In this study, it focuses on implementing a knowledge management system in the Quality Assurance of the Faculties at Satya Wacana Christian University. This research is based on the fact that PMF institutions still use manual methods in data archiving, the purpose of this study is to design a web application that is useful for archiving PMF data to make it more effective and efficient. In this study, the KMS (Knowledge Management System) is applied, and uses the Knowledge Management System Life Cycle method which consists of several process stages consisting of infrastructure evaluation, KMS design analysis and development, and evaluation at the final stage. The result of this research is a useful data archiving web application for PMF. It is hoped that PMF will be more efficient in data archiving.


Author(s):  
Try Atmaja Linggan Jaya ◽  
Mewati Ayub

Useful data sets can be used as information to solve problems or share knowledge with others. In the case of companies implementing the new system, many input errors, or not knowing the workflow of the program, are experienced repeatedly by the same person or people in the same department. Besides that, with the entry of new employees, it takes time to adapt and how to solve the problem. To solve it, a place is needed to record problems and their solutions, or share knowledge, both for old and new employees as 'First Aid'. Knowledge Management System application is expected to help solve the problems as a place to collect data which contains errors, cause and solving; business flow; user authorization; etc. The data used, using data from a collection of tickets, personal messages or e-mail, and knowledge owned by the user, will be entered into the database as a storage place for knowledge. In the input process, each word will be broken down based on the character 'space', tokenizing, filtering, and VSM and then entered into the database. Users can search for information or knowledge by entering keywords or sentences according to user needs, then the input will be processed by tokenizing, filtering, and calculating the length using VSM. After getting the input length, the results will use the TF-IDF algorithm and cosine similarity, and the system will display the results in list form and see the details if the results from the list are selected.


Advances in technology and science are increasing as a new challenge for companies that must manage knowledge assets for encourage the creation of knowledge management. Knowledge Management System (KMS) that already exists at a company like Travelodge Hotel Batam can run effectively, it is necessary to conduct an evaluation activity by examining how the process of managing knowledge possessed by each individual can be transferred to other individuals through the process of knowledge sharing. The study aim analyzes to find out the extent of the processes of knowledge level management found in Traveldoge Hotel Batam at the maturity level of the KMS. The Cobit 5 Framework Model used to evaluation the KMS in this company. The results of the analysis are maturity analysis ((AP07, BAI4, DSS3, DSS6, and MA01) and recommendation than expected to be an evaluation material that will have an impact on the KMS of company later


2017 ◽  
Vol 1 (1) ◽  
Author(s):  
Herid Febriadi ◽  
Muhammad Anshar Syamsuddin

ABSTRAK:      Penelitian ini bertujuan untuk menghasilkan desain model Knowledge Management System (KMS) yang optimal sehingga mendukung kegiatan knowledge management (KM) di DIKC (Direktorat Informasi Kepabeanan dan Cukai) dan menjadi solusi untuk menjaga kualitas pelayanan DIKC meskipun pegawai yang berkompeten dimutasi dan untuk menghindari ketergantungan DIKC kepada pegawai tertentu. Penelitian ini menggunakan metode fernandez untuk menilai faktor kontingensi organisasi, Organizational Culture Assesment Instrument (OCAI) untuk menilai budaya organisasi dan knowledge audit untuk mengidentifikasi pengetahuan organisasi. Hasil dari penelitian ini adalah prioritas proses KM yang akan diterapkan yaitu Combination, Internalization, Direction, Socialization for knowledge sharing, dan Exchange. Dari proses KM ini kemudian didapatkan fitur yang dikembangkan sebagai fitur KMS DIKC yaitu wiki, manajemen dokumen, forum diskusi, FAQ (Frequently Asked Question), dan e-learning.Kata Kunci: manajemen pengetahuan, system manajemen pengetahuan, faktor kontingensi, OCAI, pengetahuan audit ABSTRACT:      This study aims at producing a model design of optimal Knowledge Management System (KMS) so as to support knowledge management (KM) activities in DIKC and solution to maintain DIKC service quality although competent employees are transferred and to avoid dependence on certain employees in DIKC. The study was designed using Fernandez’s method to assess organizational contingency factors, organizational culture assessment instrument (OCAI) to evaluate the organizational culture and knowledge audit to identify organizational knowledge. The result of this research is a KM process priority to be applied, i.e. Combination, Internalization, Direction, Socialization for knowledge sharing, and Exchange. From this KM process, features are obtained to be developed as the KMS DIKC features, specifically wiki, document management, discussion forums, FAQ (Frequently Asked Questions), and e-learning.Keyword: Knowledge management, knowledge management system, contingency factors, OCAI, knowledge audits  


2016 ◽  
Vol 14 (1) ◽  
pp. 85-93 ◽  
Author(s):  
Andrea Bencsik ◽  
Renáta Machová ◽  
Zsuzsanna Tóth

To operate knowledge management system has become an accepted method and a part of everyday life in the biggest companies. The full circle exploitation of advantages and possibilities of this system does not show a hopeful picture. It is especially true when we examine relationships and constructions with other key processes in the operation of a company. Innovation belongs to above mentioned processes. Though every outsider and professional way of thinking sees clearly that knowledge is needed to innovate and knowledge is a basis of knowledge management, but the close connection of the two important processes has not been realized on behalf of success. Defectiveness is especially true in cases of the newest innovation methods. The paper shows the connection of frugal innovation and knowledge management, its theoretical and practical possibilities


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