scholarly journals Factors That Improve the Quality of Information Technology and Knowledge Management System for SME(s) in Thailand

2012 ◽  
Vol 11 (03) ◽  
CCIT Journal ◽  
2019 ◽  
Vol 12 (2) ◽  
pp. 138-148
Author(s):  
H. Abdul Hamid Arribathi ◽  
Dedeh Supriyanti ◽  
Lusyani Sunarya

Information technology is increasingly developing and has a positive impact on the world of education. The implementation of student counseling with a Knowledge Management System is one of the contributions of information technology in the world of education. Many benefits provided by the Student Counseling Knowledge Management System, in managing the knowledge needed by the counselor section to document student consultations. The development and implementation of a KMS counseling system costs more to employ professional staff to maintain and improve; KMS student counseling application; For this reason, it is necessary to design a Cloud Computing-based Student Counseling Knowledge Management System. The research method carried out in the first stage is to collect data and information about Knowledge Management and Student Counseling, and how to use it to create a Knowledge Management System Application, Student Counseling Based on cloud computing. Furthermore, conducting a literature study and literature review, system design is in the form of data architecture compounding, process design, network design, and user interface design. The design results of this system can facilitate educational institutions in conducting online cloud computing-based student counseling


2018 ◽  
Vol 8 (2) ◽  
pp. 54-61
Author(s):  
Leonardi Paris Hasugian ◽  
Sintya Sukarta ◽  
Raden Fenny Syafariani

Cleanliness is one of many other indicator that have to be held by a tourism destination. It mean that the tourism destination should be clean from garbage or any other dirty things. Indonesia is a tourism destination that have been known as a beautiful and humble country to be visited. As a tourism country, Indonesia should also give a big concern to the cleanliness issue. Various criticisms and suggestions always delivered to the manager or government of the tourist sites, but the response from them was null. There have to be a research to find out what is the root of the environment cleanliness problem and which part of the improvement that was missed. This study covers how to integrate all the stakeholder by using Information Technology in order to address the environment cleanliness issue. Existing policy established will be the basis for analyzing, designing, implementing, and evaluating a product in addressing the issues of garbage. The research is developed under the PEST and SWOT method, and using the Knowledge Management System. Visual Communication Media is a product that was built to help people in controlling the outstanding garbage. Information technology is built to become a medium in managing information related to garbage problems. Meanwhile, Counseling and Socializing is held to provide learning of the importance in maintaining hygiene. The integration of these things is monitored and evaluated to obtain a comprehensive improvement. Index Terms—Cleanliness, Information Technology, Knowledge Management System.


2021 ◽  
Vol 3 (1) ◽  
pp. 31-44
Author(s):  
William Christopher ◽  
Indrastanti Ratna Widiasari

Information technology is one of the assets of a company or organization that is important for its development, with the rapid development of technology today, technology must always be updated. One of the roles of information technology is the application of knowledge management. Knowledge Management is a system that is able to improve and manage knowledge information in companies or agencies that apply knowledge management. In this study, it focuses on implementing a knowledge management system in the Quality Assurance of the Faculties at Satya Wacana Christian University. This research is based on the fact that PMF institutions still use manual methods in data archiving, the purpose of this study is to design a web application that is useful for archiving PMF data to make it more effective and efficient. In this study, the KMS (Knowledge Management System) is applied, and uses the Knowledge Management System Life Cycle method which consists of several process stages consisting of infrastructure evaluation, KMS design analysis and development, and evaluation at the final stage. The result of this research is a useful data archiving web application for PMF. It is hoped that PMF will be more efficient in data archiving.


2019 ◽  
Vol 5 (1) ◽  
pp. 37-41
Author(s):  
Chaerul Anwar ◽  
Safitri Jaya ◽  
Prio Handoko ◽  
Marcello Singadji

The Knowledge in a study program or faculty at Higher Education is an asset that must be utilized by universities. Explicit knowledge can be in the form of meeting attendance, meeting schedules, minutes of meetings, teaching materials, documentation of the final session, letters (SK, ST, contract letters, etc.), certificates, reports, guidelines, manuals , memos, strategic plans, curriculum and so on. However, knowledge cannot be easily accessed by cross study programs or cross faculties at the college. Some study programs have done documentation so well that it has an impact on satisfying accreditation assessments. Study programs that have satisfactory accreditation can be an example for other study programs. A knowledge management system is needed to bridge the distance between study programs that have good governance and others. The results of the knowledge management system testing allow for the exchange of knowledge to become a means of improving the quality of governance both at the study program level and at the faculty level.


Author(s):  
Thoyyibah T ◽  
Asep Taufik Muharram

E-Government performance in the application of quality management information communication technology is very necessary. A website-based system is also used to improve the quality of services and community participation in development. The context that becomes the material that needs to be examined is public service, the quality of websites managed by the government and user satisfaction so that there is a two-way interaction between the government and the community. The purpose of this study consisted of three stages which were first to determine the role of E-government by utilizing technology to support the development of a reliable information system in South Tangerang Regency. The second is to find out the extent to which the system is used in South Tangerang E-government through Usability Evaluation using SUMI (Software Usability Measurement Inventory). The method used in this study is a method adopted from the Knowledge Management System Life Cycle. The stages of the method are Evaluate Existing Infrastructure, Form The KM Team, Knowledge Capture, Implement the KM system. The results of this study are in the form of usability values on the E-Government website of South Tangerang and usability testing which becomes a benchmark for the success of a system with score scores for 85 effectiveness categories, 81.5


2018 ◽  
Vol 4 (1) ◽  
pp. 20
Author(s):  
Risnal Diansyah ◽  
Edo Arribe

Utilization of information technology can answer to the challenge of using knowledge management into the Knowledge Management System (KMS) application. One method that can be used to build KMS is Zack & Meyer Model combined with Nonaka & Takeuchi Model. The stages of the Zack & Meyer model are Acquire, Refine, Store, Distributed, and Present. As for the Nonaka & Takeuchi Model consist of Socialization, Externalization, Combination, and Internalization. PT. Central Bearing Sentosa (CBS) is a company that has many branches and one of them is in the city of Pekanbaru. The high flow of employee going in and out into the company makes PT. CBS requires strategies to help new employees adaptation process. In this case, the steps in the Zack & Meyer model are applied to PT. CBS. The goal is to get the application features relevant to the existing state in PT. CBS. Based on research conducted, the results obtained shows that the KMS built on PT. CBS has a set of features that consist of discussion forums, knowledge sharing, online meetings, messaging, libraries, wikis, and marketing maps


Author(s):  
Zhi-Qin Liu ◽  
Evgenij Dorozhkin ◽  
Nataliia Davydova ◽  
Nadezhda Sadovnikova

Nowadays cloud computing technologies are cost-effective services enabling to generate the learning quality. The goal of this research is to define the borderline of the effectiveness and limitation of the partial implementation of Knowledge Management System based on cloud computing technologies. In view of this, the research in the form of knowledge testing as well as objective and subjective assessment of the learning quality within a wide sampling of 396 students in two independent reference groups was conducted. One of the groups has used traditional methods of the training conducted in classrooms by applying e-learning, and the other one has used the Knowledge Management System based on cloud services under the most budgetary option. As a result, a range of certain differences in the quality of training of two groups was found out and the latter must be used for a further study. According to the results of all tests related to the quality of training, in the group, that has used Knowledge Management Systems and cloud computing technologies, the students have demonstrated results above average in various tests than in the group where these technologies have not been used. The results allow defining specific advanced features of Knowledge Management Systems with the application of cloud computing technologies in the education.


2018 ◽  
Vol 9 (1) ◽  
pp. 23-40 ◽  
Author(s):  
Joseph S.M. Yuen ◽  
K.L. Choy ◽  
H.Y. Lam ◽  
Y.P. Tsang

A comprehensive outbound logistics strategy of environmentally-sensitive products is essential to facilitate effective resource allocation, reliable quality control, and a high customer satisfaction in a supply chain. In this article, an intelligent knowledge management system, namely the Internet-of-Things (IoT) Outbound Logistics Knowledge Management System (IOLMS) is designed to monitor environmentally-sensitive products, and to predict the quality of goods. The system integrates IoT sensors, case-based reasoning (CBR) and fuzzy logic for real-time environmental and product monitoring, outbound logistics strategy formulation and quality change prediction, respectively. By studying the relationship between environmental factors and the quality of goods, different adjustments or strategies of outbound logistics can be developed in order to maintain high quality of goods. Through a pilot study in a high-quality headset manufacturing company, the results show that the IOLMS helps to increase operation efficiency, reduce the planning time, and enhance customer satisfaction.


Author(s):  
Murray E. Jennex

This article discusses system use as a measure of knowledge management success. It is proposed that for knowledge management systems (KMS) it is not the amount of use that is important, but rather the quality of that use and the intention to use the KMS when appropriate. Evidence is provided to support this proposition and a knowledge management system success model incorporating this proposition is discussed. Additionally, findings are provided that show that new users to an organization use the KMS differently than experienced users and implications of this difference are discussed.


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