scholarly journals Not All Remote Workers Are Similar: Technology Acceptance, Remote Work Beliefs, and Wellbeing of Remote Workers during the Second Wave of the COVID-19 Pandemic

Author(s):  
Simone Donati ◽  
Gianluca Viola ◽  
Ferdinando Toscano ◽  
Salvatore Zappalà

Although a large part of the world’s workforce engaged in mandatory Work from Home during the COVID-19 pandemic, the experience was not the same for everyone. This study explores whether different groups of employees, based on their work and organizational characteristics (i.e., organizational size, number of days per week working from home, working in team) and personal characteristics (i.e., remote work experience, having children at home), express different beliefs about working remotely, acceptance of the technology necessary to Work from Home, and well-being. A study was conducted with 163 Italian workers who answered an online questionnaire from November 2020 to January 2021. A cluster analysis revealed that work, organizational, and personal variables distinguish five different types of workers. ANOVA statistics showed that remote workers from big companies who worked remotely several days a week, had experience (because they worked remotely before the national lockdowns), and worked in a team, had more positive beliefs about working remotely, higher technology acceptance, and better coping strategies, compared to the other groups of workers. Practical implications to support institutional and organizational decision-makers and HR managers to promote remote work and employee well-being are presented.

Psichologija ◽  
2021 ◽  
Vol 64 ◽  
pp. 12-22
Author(s):  
Modesta Morkevičiūtė ◽  
Auksė Endriulaitienė

The aim of the present study was to investigate the role of the way of doing work for the relationship between employees’ perfectionism, type A personality and workaholism during COVID-19 pandemic. A total of 668 Lithuanian employees participated in a study. The sample included employees who worked in the workplace (n = 331), as well as those who worked completely from home (n = 337). The levels of workaholism were measured using DUWAS-10 (Schaufeli et al., 2009). A multidimensional perfectionism scale (Hewitt et al., 1991) was used for the measurement of perfectionism. Type A personality was assessed with the help of the Framingham type A personality scale (Haynes et al., 1980). It was revealed in a study that the positive relationship between perfectionism and workaholism was stronger in the group of complete remote workers. It was further found that the moderating role of the way of doing work was not significant for the relationship between type A personality and workaholism. Overall, the findings support the idea that remote work is an important variable determining the development of health-damaging working behaviors among those employees who excel perfectionistic attributes. Therefore, the way of doing work must be considered when addressing the well-being of employees.


2021 ◽  
Author(s):  
Arianna Costantini ◽  
Serena Rubini

In this chapter, we adopt a psychological perspective to the study of workplace innovation in Italy. Framing our contribution in the context of remote working and workplace innovation before, during, and after the COVID-19 emergency, we investigate how proactive behaviours (i.e., job crafting) transforming remote work processes resulted in different levels of work engagement during the pandemic. Three-wave longitudinal data were collected from a final sample of 35 remote workers (N=105 observations). Results from multilevel analyses with Bayesian estimator showed that remote working was associated with higher frequencies of behaviours aimed at actively distancing by one’s work role, which in turn was associated with lower work engagement. On the other side, employees reporting more efforts to optimise their work processes proactively reported higher engagement than those displaying less proactivity towards remote work organisation. These findings highlight the need for remote working solutions to account for individual proactivity in enacting remote work processes, since such behaviours are significant predictors of work engagement, a key factor to allow higher organisational performance and work-related well-being.


Author(s):  
Sergio Madero Gómez ◽  
Oscar Eliud Ortiz Mendoza ◽  
Jacobo Ramírez ◽  
Miguel R. Olivas-Luján

Purpose The purpose of this paper is to know the implications that COVID-19 has presented in the workplace to develop research strategies related to issues of human and organizational behavior on the business perspective. Design/methodology/approach Quantitative, exploratory based on primary and secondary sources, an online questionnaire was designed and applied with 33 items that was applied in the Mexican work environment, during the period from March 7 to 16, that is, in the same week as WHO made the pandemic declaration for COVID-19, obtaining a total of 332 responses. Findings With the descriptive analyzes carried out, it was possible to know the perception that people have of various aspects related to COVID-19, and subsequently the corresponding reliability tests were carried out, obtaining Cronbach’s alpha indexes greater than 0.8. At the beginning of the declaration of pandemic by COVID-19, a relationship was shown between stress and the aspects related to the arrival of COVID-19, showing evidence of its impact on the workforce. Research limitations/implications This work has contributed ideas for academics, managers and areas of human resources that can promote the growth and development of people with the aim of achieving comprehensive well-being in the workplace, generating better working conditions owing to the proposal to make remote work a successful strategy in the function of human resources in the workplace and in the improvement of society in general. Originality/value This research, in addition to being carried out with information obtained in the first weeks of March 2020, presents a model with ideas and themes to design future research projects and to analyze the post-COVID-19 effects in the workplace, with a business perspective, human behavior and organization.


2021 ◽  
Vol 14 (2) ◽  
pp. 129-135
Author(s):  
Susanti Saragih ◽  
◽  
Santy Setiawan ◽  
Teddy Markus ◽  
Peter Rhian ◽  
...  

During the Covid-19 pandemic, the term work from home (WFH) has been introduced to refer to a work arrangement in which individual can complete their duties while they are at home. While most flexible work arrangements are a preference, work from home is mandatory. Therefore, the impact of WFH during the Covid-19 pandemic needs to be studied. The total respondent of this study is 337 employees, who are works at home during the pandemic. The results showed that the three main benefits employees might gain during WFH are flexibility, more time with family, and less travel time. On the other side, employees struggle to balance their personal and work life, access to websites or software, and limited devices and workspace. Most of the companies are not ready for the WFH scheme though some of them gave support to employees (e.g., quota subsidy). This research gave some essential suggestions for HR managers in designing remote work for the future.


2021 ◽  
Vol 44 (2) ◽  
pp. 129-138
Author(s):  
Modesta Morkevičiūtė ◽  
Auksė Endriulaitienė

The aim of the present study was to investigate the role of the way of doing work for the relationship between workload and workaholism during COVID-19 pandemic. A total of 668 employees working in different Lithuanian organizations participated in a study. A sample included employees who worked in the workplace (n = 331), as well as those who worked completely from home (n = 337). The levels of workaholism were measured using DUWAS-10 (Schaufeli et al., 2009). Workload was assessed with the help of the Quantitative Workload Inventory (QWI; Spector & Jex, 1998). It was revealed in a study that the higher levels of workload experienced by employees were related to the increased workaholism. It was further found that the positive relationship between workload and worka­holism was stronger in the group of complete remote workers. Overall, the findings support the idea that remote work is an important variable increasing a risk for workaholism especially for those employees who experience a heavy workload. Therefore, the ways of doing work must be considered when addressing well-being of employees.


Author(s):  
Elisabetta Risi ◽  
Riccardo Pronzato

This paper focuses on how remote workers experienced their job and everyday life during the Italian lockdown imposed by the national government to contain the spread of COVID-19. Specifically, this contribution focuses on the interdependence of work and everyday life, and the role of digital devices and online platforms during the home-confinement period, and it explores the consequences of social distancing measures on remote workers and on their working and personal conditions. The study draws from 20 in-depth semi-structured interviews with remote workers, i.e., individuals which could work from home through digital technologies during the national lockdown. Results highlight that during the lockdown, some participants attempted to cope with the unprecedented triumph of technologically mediated work, others described remote work as liberating and attractive, as it avoids commuting and allow people to organize their activities autonomously, without constraints of space and time. However, their initial enthusiasm decreased after a few weeks of domestic confinement. The experience of remote workers that emerges is a “fractured” one, which appears as a characteristic feature of forced and continuous remote work. Indeed, the coronavirus crisis has accentuated the infrastructural role of digital platforms and intensified the ‘deep mediatization’ of social life and labour, thereby normalizing transmedia work and the ‘extension of already media saturated working conditions’.


Upravlenie ◽  
2021 ◽  
Vol 9 (3) ◽  
pp. 125-136
Author(s):  
E. V. Vasilieva

As a result of forced social distancing and nationwide blockages, the habit of doing everything remotely has rapidly developed in society. The majority of work and household activities have been transferred to the Internet, and this has naturally led to the emergence of a new trend – “TV-everything” world.The rapid shift to a remote format and accelerated automation of processes have also changed attitudes to the previous management rules. The vast majority of companies decided during the pandemic to move some categories of staff to full-time remote work. One of the most debated topics today is the hybrid office model, where some employees work from home.The aim of the study is to show the consequences of the pandemic, which will determine the growth points in technology and management for the future, and to highlight the important challenges that the new norm of organisational management brings with it.The article presents the results of a survey of managers from various sectors carried out between March and April 2021. A review of the use of new technologies to improve the quality of the hybrid office was carried out. The importance of reinforcing the corporate culture in a remote working environment is highlighted and some guidelines for building communication in a remote working team environment are listed.These include: fostering corporate spirit, establishing a shared vision of the situation, mentoring, a culture of continuous feedback, informal communication, and newcomer adaptation.In a changing work environment, companies need to be extremely attentive to the well-being and productivity of teams and the mental health of employees. A number of measures have been proposed to monitor and improve the resource status of staff in organisations, including the use of computer systems that can conduct real-time assessments of employee performance and engagement based on artificial intelligence technologies.


Work ◽  
2021 ◽  
pp. 1-19
Author(s):  
Mohamad Awada ◽  
Gale Lucas ◽  
Burcin Becerik-Gerber ◽  
Shawn Roll

BACKGROUND: With the COVID-19 pandemic, organizations embraced Work From Home (WFH). An important component of transitioning to WFH is the effect on workers, particularly related to their productivity and work experience. OBJECTIVES: The objective of this study is to examine how worker-, workspace-, and work-related factors affected productivity and time spent at a workstation on a typical WFH day during the pandemic. METHODS: An online questionnaire was designed and administered to collect the necessary information. Data from 988 respondents were included in the analyses. RESULTS: Overall perception of productivity level among workers did not change relative to their in-office productivity before the pandemic. Female, older, and high-income workers were likely to report increased productivity. Productivity was positively influenced by better mental and physical health statuses, having a teenager, increased communication with coworkers and having a dedicated room for work. Number of hours spent at a workstation increased by approximately 1.5 hours during a typical WFH day. Longer hours were reported by individuals who had school age children, owned an office desk or an adjustable chair, and had adjusted their work hours. CONCLUSION: The findings highlight key factors for employers and employees to consider for improving the WFH experience.


2021 ◽  
Vol 13 (13) ◽  
pp. 7180
Author(s):  
Janusz Rymaniak ◽  
Katarzyna Lis ◽  
Vida Davidavičienė ◽  
Manuela Pérez-Pérez ◽  
Ángel Martínez-Sánchez

The first lockdown due to COVID-19 in the year 2020 created a particular scenario that forced a change to telework among diverse professions and social groups. This article presents the results of research carried out among samples of Polish, Lithuanian and Spanish remote workers concerning working conditions in organizations and at home, and the potential impact of some professional hazards from home-based telework. On the contrary to earlier published papers on pandemic-induced telework that focused on how the limitations at home of first-time remote workers impacted on their well-being and work–family balance, our research contributes to a more recent endeavor that focuses the analysis on the work design perspective. The results of the survey indicate that employees felt more stressed and in conflict at their remote workstations when they had to telework during the lockdown, and that this negative output was significantly related to the deterioration of some working dimensions like space, quality and design but not to the perception of professional hazards from home-based telework. According to our research, the forced situation seemed not to be a favorable factor for implementing changes in light of the insufficient technical and organizational preparation of employers as well as the employees’ mental preparation. It should be necessary to update sequentially the results of the epidemic-induced telework and conduct research for various stages of the pandemic and the subsequent economic recovery. This could help popularize remote work as one of the tools of the labor market in the future and as a tool for treating labor resources as an element of sustainable development.


2020 ◽  
Vol 16 (1) ◽  
Author(s):  
Kirti Makwana ◽  
Govind B Dave

Purpose- The Pandemic Coronavirus and consequent lockdown outbreak has called for "the largest Work - From - Home (WFH) experiment worldwide". Receiving huge numbers of personnel to Work-From-Home has not ever been crucial. WFH is recommended and implemented by approximately half (46%) of organizations because of the COVID-19 . Design - This research paper did an in-depth study of WFH policies and explored experiences and challenges faced by employees. 260 executives working in 37 industries/sectors were approached through an online structured questionnaire. Findings -Service Industries such as IT, Analytics, KPO, and Market Research are ready to implement Work from home. Research limitations - The research study is limited to selected cities of Gujarat and Maharashtra states of India. The survey can be extended to other cities / states / countries. Practical implications - COVID - 19 has changed the experiences of being an employee or an HR. The results generated from the research, can be useful to provide inputs to the organizations, HR managers and strategic thinkers to take decisions about implementation, continuation and challenges of WFH arrangements as a long-term HR strategy in the coming future (in selected sectors/industries). Social implications - Coronavirus, prompted major changes in life as Work from home (WFH) became the new normal. Employees embraced new routines and rules. The world saw its influence on all facets of life and has changed the way people work. Originality- The distinctiveness of this article is that it provides evidences on how Indian workforce shifted to remote work in the months after the pandemic outbreak.


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