scholarly journals Comparison of Management and Orchestration Solutions for the 5G Era

2020 ◽  
Vol 9 (1) ◽  
pp. 4 ◽  
Author(s):  
Panagiotis Trakadas ◽  
Panagiotis Karkazis ◽  
Helen C. Leligou ◽  
Theodore Zahariadis ◽  
Felipe Vicens ◽  
...  
Keyword(s):  
Business Models ◽  
Network Services ◽  
Efficient Management ◽  
New Business ◽  
Weak Points ◽  
Service Ecosystem ◽  
Development And Management ◽  
Industry Needs ◽  
Administrative Domains

5G is considered to be the technology that will accommodate the development and management of innovative services with stringent and diverse requirements from end users, calling for new business models from the industry. In this context, the development and efficient management of Network Services (NS) serving specific vertical industries and spanning across multiple administrative domains and heterogeneous infrastructures is challenging. The main challenges regard the efficient provision of NSs considering the Quality of Service (QoS) requirements per vertical industry along with the optimal usage of the allocated resources. Towards addressing these challenges, this paper details an innovative approach that we have developed for managing and orchestrating such NSs, called SONATA, and compare it with OSM and Cloudify, which are two of the most known open-source Management and Orchestration (MANO) frameworks. In addition to examining the supported orchestration mechanisms per MANO framework, an evaluation of main operational and functional KPIs is provided based on experimentation using a real testbed. The final aim is the identification of their strong and weak points, and the assessment of their suitability for serving diverse vertical industry needs, including of course the Internet of Things (IoT) service ecosystem.

scholarly journals Nível de Serviços Logísticos no E-Commerce: a Percepção do Cliente para a Satisfação

2020 ◽  
Vol 23 (38) ◽  
pp. 153-159
Author(s):  
Hélio Camargos Neto ◽  
Lucas Beraldo Soares ◽  
Camila Ingredy da Silva Souza ◽  
Charlles Rander e Silva ◽  
Cléber Tiago de Souza ◽  
...  
Keyword(s):  
Customer Satisfaction ◽  
Business Models ◽  
Retention Rate ◽  
Market Competition ◽  
Electronic Survey ◽  
Logistics Service ◽  
Level Of Satisfaction ◽  
New Business ◽  
Probabilistic Sample

Com o passar do tempo, a concorrência do mercado aumenta constantemente e os clientes se tornam cada vez mais exigentes. Se as empresas não acompanharem as mudanças do mercado, poderão se tornam obsoletas, a fim de perder participação no mercado e junto uma boa parcela de sua receita. O comércio eletrônico está crescendo com o desenvolvimento dos novos modelos de negócios e será continuamente impulsionado nas próximas décadas. Com grande número de empresas atuantes no e-commerce, a logística tem sido amplamente influenciada a desempenhar um papel importante na satisfação do cliente e percepção positiva dos serviços prestados.  O objetivo deste artigo é entender as percepções dos clientes em relação aos fatores de desempenho dos serviços logísticos no e-commerce. Foi relatado neste artigo um estudo exploratório através de um survey eletrônico feito pela plataforma Google Formulários tendo a participação de 303 respondentes em uma amostra não probabilística. Os resultados destacam o fato de que a dimensão relacional da logística sobre a qualidade de serviço é bem representativo sobre o nível de satisfação e taxa de retenção dos clientes. Desta forma os gestores serão capazes de correlacionar de maneira ótima as estratégias orientadas para aquisição de novos clientes e retenção de clientes existentes com a percepção de valor da qualidade do serviço logístico. Palavras-chave: E-Commerce. Serviço Logístico. Satisfação do Cliente. AbstractOver time, market competition is constantly increasing and customers become increasingly demanding. If companies fail to keep up with market changes, they may become obsolete in order to lose market share and together a good share of their revenue. E-commerce is growing with the development of new business models and will be continuously boosted in the coming years. decades. With a large number of companies active in e-commerce, logistics has been largely influenced to play an important role in customer satisfaction and positive perception of the services provided. The purpose of this article is to understand the perceptions of customers regarding the factors of performance of logistics services in e-commerce. This article reports an exploratory study through an electronic survey conducted by the Google Forms platform, with the participation of 303 respondents in a non-probabilistic sample. The results highlight the fact that the relational dimension of the logistics on the quality of service is very representative about the level of satisfaction and retention rate of the customers. In this way the managers will be able to correlate in a optimal way the strategies oriented towards the acquisition of new clients and retention of existing clients with the perception of value of the quality of the logistics service. Keywords: E-Commerce. Logistics Service; Customer satisfaction.

scholarly journals The Analysis of Implementation Business Model Canvas At The E-Marketplace Dipeta Company

2017 ◽  
Vol 4 (2) ◽  
pp. 125-133
Author(s):  
Ni Wayan Purnawati ◽  
Djoko Budiyanto Setyohadi
Keyword(s):  
Business Model ◽  
Business Models ◽  
National Level ◽  
The Internet ◽  
Good Information ◽  
Education Services ◽  
Business Model Canvas ◽  
New Business ◽  
Weak Points ◽  
New Business Models

In the internet Era as now everything is easily accessible, obtaining good information, education, services even trade. E-Marketplace as a new innovation for interaction between buyer and seller can also encourage micro medium to promote his business. www.pesansaja.com released by dipeta in the field of E-Marketplace of local culinary, which still require a lot of innovation to be able to attract customers and keep them. Innovation is also needed to be able to compete with other competitors on the E-Marketplace that engaged in the same. Hence the need for the implementation of the business model in this business model Canvas to get new business models to suit the wishes of the customer and an evaluation based on the strong and weak points of this business. The results of the implementation are expected to make the company's E-Marketplace is getting big and compete at a national level as an E-Marketplace of successful culinary attract customers

scholarly journals HIGHER EDUCATION INSTITUTIONS IN THE FACE OF COMPETITIVE CHALLENGES

2021 ◽  
Vol 71 (2) ◽  
Author(s):  
Olesia Kanash ◽  
Olena Zhukova ◽  
Volodymyr Parsiak
Keyword(s):  
Higher Education ◽  
Industry 4.0 ◽  
Business Models ◽  
Educational Process ◽  
Educational Services ◽  
New Business ◽  
The Face ◽  
Training Quality ◽  
Key Indicators

The article presents the results of observing the events that have taken place in the highly competitive market of educational services in our country over the past years and consequences of their influence on domestic higher educational institutions. The most significant among these results are the next: a decrease in the number of students who come from Ukraine for high quality and less expensive education, than in their countries, the curtailment of the national cluster of the formation of professional competencies centers and also the number of scientific and pedagogical personnel reduction, their training quality, who are meant for maintaining the intellectual capital of the nation at the proper level, that is especially alarming. Identified negative trends are in contradiction with the views of the key states of the planet regarding the role of education in the era of Industry 4.0 establishment. And the impressive statistics of countries that are at the forefront of the implementation of Industry 4.0 products and the quality of education are proof of this. The rapid diffusion of innovative technologies created by Industry 4.0, new business models requires consequently a new quality of workforce. It is suggested that many problems appeared due to the special content of state policy in the economic sphere. Alas, it does not contribute to such a required growth of business and, as a result, leads to a chronic budget deficit and a decrease in spending on social programs and on higher education, in particular. In these circumstances, it looks quite attractive to encourage students to receive educational services in our country from those regions where there is a torrentially growing desire for academic migration among young people. Regardless on the true motives of the growth in the popularity of it. There is an urgent need to analyze the current situation of education in Ukraine, to study the dynamics of key indicators to identify the challenges facing the modern education system. The results of the analysis will help to look soberly at the problems, overcoming which will be a priority for reformers of the educational process.

Digitalization of the service economy: advantages and threats

2020 ◽  
Vol 26 (9) ◽  
pp. 111-120
Author(s):  
N. Tarkhanovа ◽  
◽  
V. Romanov ◽  
Keyword(s):  
Service Sector ◽  
Business Models ◽  
Business Processes ◽  
Digital Technologies ◽  
Digital Economy ◽  
Doing Business ◽  
New Business ◽  
Consumer Segment ◽  
Reducing Costs

Recently, the number of businesses using digital technologies has increased. The service sector is no exception. The article is devoted to the use of digital technologies in the service sector. The authors reviewed the advantages and threats of digitalization. As a result of the analysis, the concept of “digital economy” and “service sector” is clarified, and the need for digitalization is justified. The advantages obtained through the use of innovative technologies, both for the industry and for individual enterprises, are indicated. In relation to the industry, this will include: the use of new business models and forms of doing business; increasing the availability and promotion of services on the market up to the world; the emergence of new types of services; the use of control systems that replace humans. As a result of the analysis, the concept of “digital economy” and “service sector” has been clarified, and the need for digitalization is justified. For a single service enterprise, the benefits of implementing digital technologies can be expressed in: reaching the optimal consumer segment; determining the customer’s need for certain services; designing more flexible services; improving the quality of service by improving control of business processes; minimizing the time for services to enter the market; reducing costs by accelerating business processes; minimizing costs; increasing the availability of services through the dissemination of information in social networks; eliminating intermediaries in the delivery of services to the consumer and reducing costs, reducing the number of personnel performing routine operations. Digitalization provides not only the benefits but also pose a threat. These include various types of fraudulent schemes, an underdeveloped regulatory framework, a reduction in the number of employees, and changes in the labor market. As a result, there are increasing requirements for planning at the strategic, tactical and operational levels. Otherwise, the benefits of implementing digital technologies may be lost

scholarly journals Blockchain in the Tourism Industry—A Review of the Situation in Croatia and Macedonia

Informatics ◽  
2020 ◽  
Vol 7 (1) ◽  
pp. 5 ◽  
Author(s):  
Aleksandar Erceg ◽  
Jovanka Damoska Sekuloska ◽  
Ivan Kelić
Keyword(s):  
Business Models ◽  
Tourism Industry ◽  
Travel Agency ◽  
Economic Activities ◽  
Blockchain Technology ◽  
Tourism Sector ◽  
New Business ◽  
The Republic ◽  
Industry Needs ◽  
New Business Models

As one of the most interactive economic activities, tourism has improved significantly since the Internet allowed customers (travelers) to look for and create their trips without the need to go to a travel agency. Through the development of Internet marketing, tourists are able to receive information in real-time and view them on the screens of their devices (computers, laptops, mobile phones or tablets), and consequently they can create their own content and share it with others. Due to this development, we are witnessing a new phenomenon, so-called app capitalism, in which companies like Uber and Airbnb make money on services and goods they do not own and finding new business models in the tourism sector which enable customer-to-customer models. To be able to respond to these changes, the tourism industry needs to bring together knowledge, money, and technology for the purpose of creating new business models. The development of technology in all social spheres, including tourism, has provided a strong tool for consumers in terms of both acquiring and disclosing information to others. One of the rapidly growing technologies which is also one of the cutting-edge technologies entering tourism is blockchain. Blockchain technology captured worldwide attention in 2017 and its implementation has been revolutionizing various industries (e.g., retail, healthcare, tourism). The aim of this paper is to analyze the potential of the tourism industry in terms of blockchain implementation. Blockchain technology provides significant benefits to the tourism industry since its implementation can help increase competitive advantage, improve customer satisfaction and enhance performance. In this paper, the authors present the current situation in the Republic of Croatia and the Republic of Macedonia regarding the use of blockchain technology in the tourism industry. The main findings of this paper comprise the detection of key areas regarding why blockchain technology is not implemented in the tourist industry, and what processes should be handled. By presenting a case study of the implementation of blockchain technology in tourism, the authors analyze the potential of using blockchain technology in the tourism industry and discuss topics for further research.

Digital Economy and Cloud

2021 ◽  
pp. 22-41
Author(s):  
Ana Rolo ◽  
Rui Carlos Alves
Keyword(s):  
Cloud Computing ◽  
Business Models ◽  
Healthcare Industry ◽  
Healthcare Organizations ◽  
Digital Revolution ◽  
New Ways Of Working ◽  
New Business ◽  
Industry Needs ◽  
Present Understanding ◽  
New Business Models

This chapter aims to present the trends and challenges healthcare organizations will face as a result of the digital revolution. In particular, the healthcare industry needs to look for a new strategic focus, acquiring new specialties, and establishing new ways of working, defined in new business models in which cloud computing technology will be increasingly present. Understanding what cloud computing is is the first step to better understand the challenges and trends ahead.

Disruptive Technologies, Innovation and Global Redesign

2012 ◽  
pp. 1-11 ◽  
Author(s):  
Nazrul Islam ◽  
Ndubuisi Ekekwe
Keyword(s):  
Business Models ◽  
Consumer Electronics ◽  
Gaming Industry ◽  
Economic Changes ◽  
Disruptive Technologies ◽  
New Business ◽  
The Rich ◽  
Water Filters ◽  
New Business Models

Innovations from disruptive technologies drive new opportunities through provision of higher-valued products and services. They create new markets and reshape established ones, enabling changes across industries, and consequently impact the competitive landscape through formation of new business models. Disruptive innovations have recently been applied to a wide variety of sectors such as consumer electronics, micro-lending, mobile banking, portable water filters, and cell phones, which continue to capture market share in the global telecommunication industry. Data shows that innovation correlates with better quality of life when it diffuses into societies and economies. The rich nations see it as a way to stave off poverty while the poor ones are depending on it to accelerate economic growth. Indeed, it is the gun-powder of the knowledge world, at firm, nation, and regional levels. This chapter explains how it grasps the demand of a non-mainstream market, survey the unknown market, and over time, lead the whole market, resulting in cultural, social, and economic changes. A closer examination of the five habits, usually associated with the purveyors of innovation, using the gaming industry, the fastest-growing mass media and entertainment industry, is provided.

scholarly journals CAN THE CROWD DO THE JOB? EXPLORING THE EFFECTS OF INTEGRATING CUSTOMERS INTO A COMPANY’S BUSINESS MODEL INNOVATION

2016 ◽  
Vol 20 (07) ◽  
pp. 1650071 ◽  
Author(s):  
PHILIPP ALEXANDER EBEL ◽  
ULRICH BRETSCHNEIDER ◽  
JAN MARCO LEIMEISTER
Keyword(s):  
Business Models ◽  
Empirical Evaluation ◽  
Innovation Process ◽  
Business Model Innovation ◽  
High Quality ◽  
New Approach ◽  
New Business ◽  
Opening Up ◽  
New Business Models

While collaborative business modeling (CBM) constitutes a promising new approach for opening up a company’s innovation process, existing literature lacks empirical evidence of the effects related to this approach. Drawing on related literature on the quality of creative output, this paper proposes that in the context of a CBM initiative, the integration of customers will improve the quality of the generated output. As indicated by the results of our empirical evaluation, customers are indeed capable of developing high quality business models and are able to outperform company experts when it comes to the task of developing new business models.

scholarly journals Reverse Logistics and Urban Logistics: Making a Link

2019 ◽  
Vol 11 (20) ◽  
pp. 5684 ◽  
Author(s):  
Sergio Rubio ◽  
Beatriz Jiménez-Parra ◽  
Antonio Chamorro-Mera ◽  
Francisco J. Miranda
Keyword(s):  
Reverse Logistics ◽  
Business Models ◽  
Marketing Strategies ◽  
Management Efficiency ◽  
Efficient Management ◽  
Current State ◽  
New Business ◽  
Key Issues ◽  
New Business Models

This work is aimed at analyzing potential links between reverse logistics and urban logistics and describing opportunities for collaboration between both areas of research. A description of the current state-of-the-art is provided in order to highlight the main challenges faced by both disciplines. For example, regarding reverse logistics, new recovery options, marketing strategies for recovered products, and legislation issues on the return of products in specific contexts; in regards to urban logistics, long-term planning, stakeholders’ engagement, information management, efficiency, reliability and safety, and new business models are some of such key challenges. Despite the growing interest shown in both logistics areas and their relevance for companies and consumers, reverse logistics and urban logistics are two concepts that are still somewhat unknown and, above all, treated as being relatively separated. However, there exist some aspects where the two disciplines converge and that may represent opportunities for collaboration, for example, the proper treatment and management of urban waste, and the efficient management of commercial refunds and returns. In addition, other key issues, such as land use, city typology, infrastructures, and stakeholders’ engagement should be further analyzed in order to keep advancing in the description of links between both areas.

scholarly journals Distribution Networks Tariff Design in the Era of Decentralization: A Business Model Approach

2020 ◽  
Author(s):  
Rolando Fuentes
Keyword(s):  
Business Model ◽  
Business Models ◽  
Distribution Network ◽  
Distribution Networks ◽  
Network Services ◽  
Power Sector ◽  
Model Framework ◽  
New Business ◽  
New Business Models ◽  
Model Approach

In this paper we discuss the unexplored two-way relationship between distribution network tariff design and the emergence of new business models in the power sector. Distribution network tariffs have traditionally used a cost accounting method. We suggest, instead, the use of a business model framework to analyze the extent to which emerging business models in the power sector change the way electricity distribution network services are priced and packaged.

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