scholarly journals Tourism Information Diffusion through SNSs: A Theoretical Investigation

2020 ◽  
Vol 12 (5) ◽  
pp. 1731 ◽  
Author(s):  
Ting Liu ◽  
Jianhong Xia ◽  
Lesley Crowe-Delaney
Keyword(s):  
Decision Making ◽  
Social Networking ◽  
Network Structure ◽  
Social Networking Sites ◽  
Information Diffusion ◽  
User Generated Content ◽  
Factors Affecting ◽  
Tourist Destinations ◽  
Tourism Information ◽  
Tourist Information

Social networking sites (SNSs) are known to have a role in promoting tourism and influencing how it is marketed to consumers, but there seems to be few deep analyses of SNS’s efficacy in tourists’ decision making and destination promotion. To address this, we present Tourism Information Diffusion Ecosystem (TIDE), a novel theoretical framework to help understand this system of tourism SNS information diffusion. TIDE defines who participates in the system, what roles participants play in distributing tourist information contained within user-generated content, how content within a network is distributed, and if this user-generated information, once diffused, has been transferred into tourists’ visiting actions, and the reasons why these actions have been generated. We discovered user typologies and the powerful characteristics of this network structure to be important factors affecting visiting actions in choosing particular tourist destinations.

User-generated content on the Facebook page of an emergency management agency

2017 ◽  
Vol 41 (4) ◽  
pp. 558-579 ◽  
Author(s):  
Jayan Chirayath Kurian ◽  
Blooma Mohan John
Keyword(s):  
Social Networking ◽  
Emergency Management ◽  
Social Networking Sites ◽  
Disaster Recovery ◽  
Information Dissemination ◽  
Social Networking Site ◽  
User Generated Content ◽  
Content Type ◽  
Management Agency ◽  
Mixed Response

Purpose The purpose of this paper is to explore themes eventuating from the user-generated content posted by users on the Facebook page of an emergency management agency. Design/methodology/approach An information classification framework was used to classify user-generated content posted by users including all of the content posted during a six month period (January to June 2015). The posts were read and analysed thematically to determine the overarching themes evident across the entire collection of user posts. Findings The results of the analysis demonstrate that the key themes that eventuate from the user-generated content posted are “Self-preparedness”, “Emergency signalling solutions”, “Unsurpassable companion”, “Aftermath of an emergency”, and “Gratitude towards emergency management staff”. Major user-generated content identified among these themes are status-update, criticism, recommendation, and request. Research limitations/implications This study contributes to theory on the development of key themes from user-generated content posted by users on a public social networking site. An analysis of user-generated content identified in this study implies that, Facebook is primarily used for information dissemination, coordination and collaboration, and information seeking in the context of emergency management. Users may gain the benefits of identity construction and social provisions, whereas social conflict is a potential detrimental implication. Other user costs include lack of social support by stakeholders, investment in social infrastructure and additional work force required to alleviate the technological, organisational, and social barriers in communication among stakeholders in emergency management. A collective activity system built upon the Activity Theory was used as a lens to describe users’ activity of posting content on the Facebook page of an emergency management agency. Practical implications By analysing the findings, administrators and policy makers of emergency management could identify the extent to which the core principles of disaster recovery are accomplished using public social networking sites. These are achieved in relation to: pre-disaster recovery planning; partnership and inclusiveness; public information messaging; unity of effort; and, psychological recovery to maximise the success of recovery in a disaster. Furthermore, a core principle which evoked a mixed response was timeliness and flexibility. Originality/value Previous studies have examined the role of social networking sites in disastrous situations, but to date there has been very little research into determining themes found in user-generated content posted on the Facebook page of an emergency management agency. Hence, this study addresses the gap in literature by conducting a thematic analysis of user-generated content posted on the Facebook page of the Federal Emergency Management Agency.

scholarly journals Upaya Peningkatan Daya Tarik Wisata di Kabupaten Sumenep melalui Smart City System

2019 ◽  
Vol 1 (1) ◽  
pp. 30-43
Author(s):  
Nur Inna Alfiyah
Keyword(s):  
Decision Making ◽  
Local Government ◽  
Smart City ◽  
Research Use ◽  
Tourist Attraction ◽  
Use Of Technology ◽  
City System ◽  
Tourism Information ◽  
Tourist Information ◽  
Government Innovation

Abstract This research aims to explain the efforts by local government to increase tourist attraction in Sumenep Regency, through the realization of smart city as a government innovation in providing tourist information to public. This research use descriptive explanatory method by looking at the obstacles in tourism development in Sumenep, which were then followed by decision-making actions carried out by the local government, so the smart city masterplan was born as a government program. The masterplan program then gave birth to innovations in the use of technology to make it easier for tourists to find out tourism information in Sumenep Regency. Keyword : Tourism, Decision making, Smart city Abstrak Penelitian ini bertujuan untuk menjelaskan upaya peningkatan daya tarik wisata di Kabupaten Sumenep melalui realisasi smart city sebagai inovasi pemerintah dalam memberikan informasi wisata kepada masyarakat. Metode dalam penelitian ini menggunakan deskriptif eksplanatif dengan melihat terlebih dahulu kendala-kendala dalam pengembangan wisata di Sumenep yang kemudian disusul dengan tindakan pengambilan keputusan yang dilakukan oleh pemerintah daerah, sehingga kemudian lahirlah masterplan smart city sebagai program pemerintah. Program masterplan ini kemudian melahirkan inovasi-inovasi penggunaan teknologi guna memudahkan wisatawan untuk mengetahui informasi wisata yang ada di Kabupaten Sumenep. Kata Kunci: Pariwisata, Pengambilan keputusan, Smart city

The Impact of Web 2.0 on Public Engagement in the Israeli Home Front (From the 2006 Lebanon War to the 2014 Israel-Gaza Conflict)

2018 ◽  
Vol 5 (2) ◽  
pp. 52-63
Author(s):  
Galit Margalit Ben-Israel
Keyword(s):  
Social Media ◽  
Web 2.0 ◽  
Social Networking ◽  
Public Participation ◽  
Public Engagement ◽  
Social Networking Sites ◽  
Home Front ◽  
User Generated Content ◽  
Asymmetric Conflicts ◽  
The Impact

This article deals with citizen engagement and public participation being in crisis on the Israeli home front, in the era of Web 2.0. Since 2004, Web 2.0 characterizes changes that allow users to interact and collaborate with each other in a social media dialogue as creators of user-generated content in social networking sites: Facebook, Twitter, blogs, wikis, YouTube, hosted services, applications, WhatsApp, etc. Since 2006, Israel is involved in asymmetric conflicts. The research defines the impact of Web 2.0 on public engagement in the Israeli home front. The case studies examined in the research are: 1) The 2006 Lebanon War (July-August 2006); 2) The Gaza War (27 December 2008 and ended on 18 January 2009); 3) Operation Pillar of Defense (November 2012); and 4) The 2014 Israel–Gaza conflict.

Academics and their online networks: Exploring the role of academic social networking sites

First Monday ◽  
2014 ◽  
Author(s):  
Katy Jordan
Keyword(s):  
Community Structure ◽  
Social Network ◽  
Network Analysis ◽  
Social Networking ◽  
Network Structure ◽  
Social Networking Sites ◽  
Rapid Rise ◽  
Online Networks ◽  
Peripheral Position

The rapid rise in popularity of online social networking has been followed by a slew of services aimed at an academic audience. This project sought to explore network structure in these sites, and to explore trends in network structure by surveying participants about their use of sites and motivations for making connections. Social network analysis revealed that discipline was influential in defining community structure, while academic seniority was linked to the position of nodes within the network. The survey revealed a contradiction between academics use of the sites and their position within the networks the sites foster. Junior academics were found to be more active users of the sites, agreeing to a greater extent with the perceived benefits, yet having fewer connections and occupying a more peripheral position in the network.

scholarly journals The Influence of Social Media on Millennial Generation about Travel Decision-Making

2021 ◽  
Vol 13 (3) ◽  
pp. 238
Author(s):  
Oktavia Nur'afifah ◽  
Edy Prihantoro
Keyword(s):  
Decision Making ◽  
Millennial Generation ◽  
Tourism Industry ◽  
User Generated Content ◽  
Tourist Destinations ◽  
The World ◽  
The Government ◽  
Commercial Advertising ◽  
Travel Decision ◽  
Different Characteristics

<p><em><span>The presence of the millennial generation in the world of tourism has different characteristics from the previous generation. They are not interested in commercial advertising but prefer a User-Generated Content (UGC) approach and influence in their social environment. The purpose of this research is to determine the influence of social and UGC on Instagram on millennial generation travel decision-making. Instagram was chosen because 67% of travelers use Instagram for travel inspiration before booking a trip and after a trip is booked, and continue to use it for future trips. The sample of this study was 384 millennial respondents in the Greater Jakarta area because it had the demographic bonus and the most productive age. The results show that UGC on Instagram is highly trusted as a media for millennial tourism decision-making because it is authentic and reliable. This research also succeeded in answering the phenomenon which states that the millennial generation can change the tourism industry. This finding is useful for destination managers and the government in their efforts to increase the promotion of tourist destinations to the millennial generation with the Instagram user-generated content approach.</span></em></p>

scholarly journals Effects of Narcissism, Leisure Boredom, and Gratifications Sought on User-Generated Content Among Net-Generation Users

2013 ◽  
pp. 49-63 ◽  
Author(s):  
Damon Chi Him Poon ◽  
Louis Leung
Keyword(s):  
Social Networking ◽  
Social Networking Sites ◽  
Large Degree ◽  
User Generated Content ◽  
Net Generation ◽  
The Internet ◽  
Online Forums ◽  
Consumer Reviews ◽  
Negative Feelings ◽  
Leisure Boredom

This research identifies the gratifications sought by the Net-generation when producing user-generated content (UGC) on the internet. Members of the Net-generation want to vent negative feelings, show affection to their friends and relatives, be involved in others’ lives, and fulfill their need to be recognized. These gratifications, to a large degree, were found to be significantly associated with the users’ various levels of participation in UGC (e.g., Facebook, blogs, online forums, etc.). What’s more, narcissism was predictive of content generation in social networking sites, blogs, and personal webpages, while leisure boredom was significantly linked to expressing views in forums, updating personal websites, and participating in consumer reviews. In particular, the results showed that Net-geners who encountered leisure boredom had a higher tendency to seek interaction with friends online. Implications of findings are discussed.

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