Leadership Enactment for Information System Acceptance: an Explanation from a Sensemaking Perspective

2019 ◽  
pp. 78-106
Author(s):  
Aruna Dayanatha ◽  
J A S K Jayakody
Keyword(s):  
Information System ◽  
User Involvement ◽  
High Rate ◽  
Is Success ◽  
Managerial Leadership ◽  
Individual Level ◽  
System Acceptance ◽  
The Individual ◽  
Leadership Intervention ◽  
Is Failure

Information system (IS) projects have been seen to be failing at an alarmingly high rate. The prevailing explanations of IS failure have had only a limited success. Thus, the time may be right to look at the reasons for IS failure through an alternative perspective. This paper proposes that IS success should be explained in terms of managerial leadership intervention, from the sensemaking perspective. Managers are responsible for workplace outcomes; thus, it may be appropriate to explain their role in IS success as well. The sensemaking perspective can explain IS success through holistic user involvement, a concept which critiques of existing explanations have stated to be a requirement for explaining IS failure. This paper proposes a framework combining the theory of enactment and leadership enactment to theorize managerial leadership intervention for “IS success.” The proposed explanation postulates that the managerial leader’s envisioning of the future transaction set influences the liberation of the follower and cast enactment, while liberating followers and cast enactment constitute manager sensegiving. The managerial leader’s sense-giving influences follower sensemaking. Follower sensemaking, under the influence of managerial sensegiving, will lead to followers’ IS acceptance, and that constitutes IS success at the individual level. Further, collective level IS acceptance constitutes IS adaption/success, and this will influence the leader’s sensegiving, for the next round of sensemaking.

A Critical Review of Theories and Models of Technology Adoption and Acceptance in Information System Research

2015 ◽  
Vol 6 (4) ◽  
pp. 58-77 ◽  
Author(s):  
Ali Tarhini ◽  
Nalin Asanka Gamagedara Arachchilage ◽  
Ra'ed Masa'deh ◽  
Muhammad Sharif Abbasi
Keyword(s):  
Information System ◽  
Technology Adoption ◽  
Environmental Factors ◽  
Critical Review ◽  
Predictive Power ◽  
Theoretical Models ◽  
System Research ◽  
Information System Research ◽  
Individual Level ◽  
The Individual

Previous research shows that selecting an appropriate theory or model has always remained a critical task for IS researchers. To the best of the authors' knowledge, there are few papers that review and compare the acceptance theories and models at the individual level. Hence, this article aims to overcome this problem by providing a critical review of eight of the most influential theories that have been used to predict and explain human behaviour towards adoption of various technologies at the individual level. This article also summarizes their evolution; highlight the key constructs, extensions, strengths, and criticisms from a selective list of published articles appeared in the literature related to IS. This review provides a holistic picture for future researchers in selecting appropriate single/multiple theoretical models/constructs based on their strengths and weaknesses and in terms of predictive power and path significance. It is concluded that a well-established theory should consider the personal, social, cultural, technological, organizational and environmental factors

scholarly journals Critical Success Factors Affecting Information System Satisfaction in Public Sector Organizations

2020 ◽  
Vol 28 (3) ◽  
pp. 77-98
Author(s):  
Kamel Rouibah ◽  
Adel Dihani ◽  
Nabeel Al-Qirim
Keyword(s):  
Information System ◽  
Technology Adoption ◽  
Critical Success Factors ◽  
Information Quality ◽  
Success Factors ◽  
User Involvement ◽  
Organizational Factors ◽  
Management Support ◽  
Is Success ◽  
Critical Success

Many studies have investigated technology adoption in western countries and ignored the Arab region. The available Arab studies focused on the technology adoption model (TAM) and its subsequent variations while leaving important factors such as information quality, user involvement, availability of training and top management support on the success of information systems (IS). Despite that these factors were studied scantly in some past studies, this research attempts to fill this gap and develop a more integrative model of IS success. Results indicated the existence of four critical success factors, three organizational factors (management support, training, user involvement), and an information system factor (information quality), that affect IS success (use and satisfaction). Results found that information quality for the first time mediates the effect of the three organizational factors on IS success, while TAM components (perceived usefulness and perceived ease of use) have no effect.

scholarly journals ANALISIS PENERAPAN SISTEM INFORMASI AKUNTANSI DI UNIVERSITAS : STUDI KASUS PADA UNIVERSITAS INDONESIA

2018 ◽  
Vol 4 (2) ◽  
Author(s):  
Arthaingan H Mutiha ◽  
Marsdenia Marsdenia ◽  
Andhita Yukihana
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Individual Performance ◽  
Primary Data ◽  
System Quality ◽  
Is Success ◽  
Accounting Information System ◽  
The Individual

AbstractThe purpose of this study is to examine information system success of Accounting Information System based on individual performance and its impact to user satisfaction. The model used in this study is the modified IS Success Model of DeLone and McLean. The study uses primary data and data collection techniques using questionaires distributed to employee of Finance Directorate of University of Indonesia. This study used SEM approach, while analysis used LISREL software. The results showed that system quality and information quality significantly affects the individual performance while the service quality does not affect individual performance. On the other hand, the study finds that individual performance significantly affects user satisfaction.Keyword; system quality, information quality, service quality, user satisfaction, individual performance

scholarly journals USER ADOPTION OF MANDATORY E-GOVERNMENT SYSTEMS: NOTARIAL SYSTEM IN ALBANIA, AN EMPIRICAL ANALYSE

2016 ◽  
Vol 4 ◽  
pp. 531-543 ◽  
Author(s):  
Agim Kasaj
Keyword(s):  
Information Technology ◽  
High Rate ◽  
It Adoption ◽  
Government Information ◽  
Short Introduction ◽  
Business Context ◽  
Individual Level ◽  
Online Technologies ◽  
User Adoption ◽  
The Individual

E-Government has high priority for governments worldwide, with much effort and money being invested into government digital initiatives. For such efforts to be worthy, a high rate of adoption of e-government is needed. Technology adoption is one of the most mature areas in information technology (IT) research and many adoption models have been developed for this purpose. Most studies in this field have been focused on voluntary use of systems and mainly from a business context, with minor emphasize on an e-government. A major distinction between technologies of e-government and other online technologies, is that the use of certain e-government technologies is mandatory, rather than voluntary. This paper provides a short introduction of e-government, followed by a review of the most well-known information technology (IT) adoption models at the individual level. Using previous research results, the study will identify the determinant constructs and their relationship for adoption of the digital notarial system of Albania. Finally, the paper proposes a theoretical framework for private professional adoption of mandatory e-government information systems.

Beyond formalized plans: User involvement in support in daily living – users’ and support workers’ experiences

2019 ◽  
Vol 66 (2) ◽  
pp. 156-162 ◽  
Author(s):  
David Matscheck ◽  
Amanda Ljungberg ◽  
Alain Topor
Keyword(s):  
Social Support ◽  
Living Arrangements ◽  
Daily Living ◽  
Qualitative Interviews ◽  
User Involvement ◽  
Individual Level ◽  
Self Confidence ◽  
Formal Framework ◽  
The Individual ◽  
Small Things

Background: User involvement, based on respect and carried out through dialogue, has been shown to lead to increased self-respect, self-confidence and positive identity. In Sweden, the Social Service Act requires that interventions be designed and implemented together with the individual concerned. The basic criterion for social support is prolonged severe mental illness (usually at least 6 months), with no criteria for specific diagnosis or institutional history. The most common form of social support is ‘support in daily living’, a community care intervention for people aged 18 years or older who have their own homes and living arrangements. Aim: This article aims to deepen our understanding of user involvement at the individual level in the provision of an ongoing social work intervention. What elements of user involvement can be found in users’ and support workers’ descriptions of helpful support in daily living? Method: Qualitative interviews were conducted with 18 users, who had experienced support in daily living as helpful, and 16 interviews with the users’ support workers. Results: Three major, interconnected themes emerged: Constant dialogue; Framing the flexibility, in relation to formalized intervention plans and regulations; The importance of ‘small things’, decisions concerning daily life. Conclusion: Both users and support workers described user involvement at the individual, micro-level to be an integral part of helpful support in daily living. It was possible to create a space for dialogue and co-creation in which users were involved in formulating and deciding the contents of their support at an informal level, to influence their own everyday lives. While a formal framework of rules, restrictions and plans surrounds meetings between users and professionals, a facilitating factor may be the absence of too detailed plans and regulations, leaving trust to users and professionals and their capacity to manage most of the choices they have to make.

scholarly journals TATA KELOLA DAN METODE PROMOSI INDUSTRI PERBANKAN DALAM MENINGKATKAN PEMAHAMAN LITERASI KEUANGAN NASABAH

2016 ◽  
Vol 4 (2) ◽  
Author(s):  
Deni D. Kesa
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Individual Performance ◽  
Primary Data ◽  
System Quality ◽  
Is Success ◽  
Accounting Information System ◽  
The Individual

The purpose of this study is to examine information system success of Accounting Information System  based on individual performance and its impact to user satisfaction.  The model used in this study is the modified IS  Success Model of DeLone and McLean.   The study uses primary data and data collection techniques using  questionaires distributed to employee of Finance Directorate of University of Indonesia.  This study used SEM approach, while analysis used LISREL software.   The results showed that system quality and information quality significantly affects the individual performance while the service quality does not affect individual performance.    On the other hand,   the study finds that individual performance significantly affects user satisfaction. Keyword; system quality, information quality, service quality, user satisfaction, individual performance

Differential Effects of Competence and Morality on Self-Esteem at the Individual and the Collective Level

2020 ◽  
Vol 51 (3) ◽  
pp. 183-198
Author(s):  
Wiktor Soral ◽  
Mirosław Kofta
Keyword(s):  
Self Esteem ◽  
Differential Effects ◽  
Individual Level ◽  
The Subject ◽  
The Individual

Abstract. The importance of various trait dimensions explaining positive global self-esteem has been the subject of numerous studies. While some have provided support for the importance of agency, others have highlighted the importance of communion. This discrepancy can be explained, if one takes into account that people define and value their self both in individual and in collective terms. Two studies ( N = 367 and N = 263) examined the extent to which competence (an aspect of agency), morality, and sociability (the aspects of communion) promote high self-esteem at the individual and the collective level. In both studies, competence was the strongest predictor of self-esteem at the individual level, whereas morality was the strongest predictor of self-esteem at the collective level.

Metonymy in Dance: Ballet Bunheads Take a Cognitive Turn

2019 ◽  
Vol 37 (1) ◽  
pp. 18-34
Author(s):  
Edward C. Warburton
Keyword(s):  
Identity Formation ◽  
Cognitive Science ◽  
Artistic Development ◽  
Individual Level ◽  
Figures Of Speech ◽  
Self Image ◽  
Level I ◽  
Dance Educators ◽  
The Individual ◽  
Metaphor And Metonymy

This essay considers metonymy in dance from the perspective of cognitive science. My goal is to unpack the roles of metaphor and metonymy in dance thought and action: how do they arise, how are they understood, how are they to be explained, and in what ways do they determine a person's doing of dance? The premise of this essay is that language matters at the cultural level and can be determinative at the individual level. I contend that some figures of speech, especially metonymic labels like ‘bunhead’, can not only discourage but dehumanize young dancers, treating them not as subjects who dance but as objects to be danced. The use of metonymy to sort young dancers may undermine the development of healthy self-image, impede strong identity formation, and retard creative-artistic development. The paper concludes with a discussion of the influence of metonymy in dance and implications for dance educators.

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