scholarly journals PENGEMBANGAN AKSESIBILITAS TRANSPORTASI PARIWISATA PULAU PRAMUKA KEPULAUAN SERIBU

2018 ◽  
Vol 6 (2) ◽  
pp. 1-15
Author(s):  
Dilla Nur Fadilla ◽  
Fahrurozy Darmawan
Keyword(s):  
Human Resources ◽  
Research Design ◽  
Mixed Method ◽  
Swot Analysis ◽  
Service Providers ◽  
Tourism Industry ◽  
Alternative Strategies ◽  
Transportation Service ◽  
Transportation Accessibility

The development of the tourism industry can not be separated from the development of transportation accessibility. Which although the location of the tour it is very good, the access and transportation is less adequate the tourist visit there will be very limited and just certain tourist groups who visit. The location that the researcher chose to research is the Pramuka islands. With the aim of the strategic planning of the accessibility development in support of Pramuka island tour. The designing of this research uses a mixed method. Basically, this method combines various techniques, philosophy and research design orientation. The collected data will be analyzed by using SWOT analysis followed by compiling an alternative strategy using matrix SWOT for development of tourism transportation accessibility of Pramuka island. Accessibility of tourism transportation of the Pramuka island’s view from and towards to the Pramuka island. By looking at the characteristic of the existing transportation system on the Pramuka island by servicing that can get by the tourists while using it. Based on the results of the SWOT analysis raises alternative strategies of making schedules and travel routes in the Pramuka island, making the safety procedure to every existing transportation. Conducting information to the transportation service providers in the importance of transportation licence and quality of human resources in the transportation scope.

scholarly journals Measuring tourists' satisfaction with quality of life issues at an arts festival

2008 ◽  
Vol 8 (1) ◽  
Author(s):  
S. Kruger ◽  
D. Petzer
Keyword(s):  
Quality Of Life ◽  
Service Providers ◽  
Population Group ◽  
Target Population ◽  
Tourism Industry ◽  
The Arts ◽  
Life Issues ◽  
Arts Festival ◽  
Tourism Services

Purpose: The purpose of this paper is to measure tourists' satisfaction with quality of life issues at an arts festival - the Aardklop National Arts Festival in Potchefstroom. Problem investigated: Understanding satisfaction with quality of life issues could assist Festival organizers and other businesses to improve services for tourists by tailoring these to meet their needs. Satisfied tourists spread positive word-of-mouth communication and are more likely to return in the future. Methodology: A self-administered survey developed and validated by Neal, Sirgy and Uysal (1999:156 & 2004:245) was fielded at the 2007 Aardklop National Arts Festival in Potchefstroom. The target population included all visitors to the Festival who were staying for two or more days, and who had travelled to Potchefstroom from elsewhere. Findings and implications: Respondents were satisfied with travel / tourism services and experiences at the Festival, and with their leisure time and life in general. However, certain things at the Festival led to lowered levels of satisfaction. Demographically, respondents did not differ significantly in their levels of satisfaction with travel / tourism services, travel / tourism experiences, leisure life, and life in general at the Festival except in terms of population group and region from which they came. Organizers of the Festival and other businesses should take cognizance of the fact that all parties involved in providing services to tourists attending an arts festival impact on their satisfaction levels with travel / tourism services and experiences - and ultimately also on their quality of life. Tourists attending the arts festival are not homogenous and differ substantially in terms of their demographic profile. Tourist service providers should tailor their offerings in order to satisfy the varied needs of the different types of tourist attending the Festival. Originality and value of the research: This research focused on measuring tourists' satisfaction with quality of life issues at an arts festival. Such research has never before been conducted in South Africa; the results contribute to the deeper insight of interested parties (such as the tourism industry and arts festival managers) into what they need to offer at such events.

Balancing Value Co-Creation

2017 ◽  
pp. 285-304 ◽  
Author(s):  
Jesus Alcoba ◽  
Susan Tumolva Mostajo ◽  
Romano Angelico Trinidad Ebron ◽  
Rowell Paras
Keyword(s):  
Literature Review ◽  
Human Resources ◽  
Systematic Literature Review ◽  
Service Providers ◽  
Life Experiences ◽  
Local Communities ◽  
Tourism Industry ◽  
Shared Responsibility ◽  
Service Ecosystem

Co-creation of services in tourism industry is accorded in this work as a shared-responsibility by the service providers, local communities, and tourists who interact and collaborate to co-produce improved service offerings for a valuable experience. The process of creating improved services involves a state of harmony and balance within and among the tourism elements such as ecology, culture, and human resources for the protection, preservation, and sustainability of the tourism environment. People attach notable value to experiences, and tourism is one of the greatest sources of life experiences. From this perspective, the authors, through systematic literature review, attempted to align the emerging concept of creating value in service ecosystem to tourism for a more meaningful touristic experience.

scholarly journals Strategi Pengembangan Potensi Wisata Bahari Pulau Tunda, Kecamatan Tirtayasa, Kabupaten Serang, Provinsi Banten

2019 ◽  
Vol 7 (1) ◽  
pp. 180
Author(s):  
Bangga Prameswara ◽  
Ida Bagus Suryawan
Keyword(s):  
Local Government ◽  
Data Collection ◽  
Human Resources ◽  
Development Strategy ◽  
Swot Analysis ◽  
Tourist Attraction ◽  
Marine Tourism ◽  
Coast Region ◽  
Island Coast

The study aims to determine Development Strategy the potency of the Tunda Island as a tourist attraction in the Serang Regency, Banten Province. How the development of appropriate strategy to overcome obstacles in the development of Tunda Island Coast region as a Marine Tourism attraction in Serang Regency, Banten Province. This study was conducted to determine the Tunda Island as a marine tourism destination Serang Regency were reviewed by using SWOT analysis. This study uses quialitative research methods with data collection techniques such as interviews, observation, and documentation studies. The results of the research carried out that Pulau Tunda as a marine tourism attraction in Serang Regency has the power in the form of underwater natural potential that is different from other islands in Serang Regency, besides Tunda Island has a considerable opportunity for increasing tourism needs and locations that tend to strategic. However, Pulau Tunda has weaknesses in the quality of human resources as well as low tourism support facilities and garbage that has not been managed properly. Meanwhile the threat faced by Tunda Island is currently the operation of sand miners and the lack of attention from the local government.   Keywords: Development Strategy, Tunda Island, Marine Tourism

scholarly journals Materi Interpretasi Kepemanduan Bahasa Inggris di Kampung Tajur Purwakarta

2021 ◽  
Vol 6 (2) ◽  
pp. 227-238
Author(s):  
Zia Kemala ◽  
Adrian Agoes
Keyword(s):  
Quality Of Service ◽  
Reference Material ◽  
Human Resources ◽  
Qualitative Method ◽  
Tourism Industry ◽  
Community Leaders ◽  
Literature Study ◽  
Tour Guides ◽  
The Village

Kampung Tajur is a unique village located in the village of Pasanggrahan, Purwakarta. Kampung Tajur has a variety of ecotourism potentials, but Kampung Tajur needs to improve the quality of service, especially in terms of guiding services. Therefore, this study was conducted to determine the interpretation of the material for guidance in Kampung Tajur. The method used in this research is descriptive qualitative method. Data collection techniques used in this research are observation, interviews and literature study. This research has several key informants in Kampung Tajur, such as tour guides and informants from the tourism industry, pokdarwis and community leaders in Kampung Tajur. Based on the research results, it was found that at this time the guides in Kampung Tajur did not have any reference material for interpretation. Interpretation is only done as it is. Meanwhile, the development of interpretation material faces several obstacles, one of which is the lack of human resources as a tour guide, especially as a guide for foreign tourists, so it is necessary to make a bilingual guidebook containing interpretation material for guides. Therefore, it is necessary to produce a bilingual guidebook containing translated material for tour guides. This is necessary to anticipate differences in interpretation between guides and clarity of interpretation for tourists.

scholarly journals Business Development of Base Transceiver Station (BTS) Infrastructure Contractor PT. XYZ

2021 ◽  
Vol 8 (9) ◽  
pp. 453-467
Author(s):  
Biyal Muhajirin Koswara ◽  
Rizal Syarief ◽  
Harianto .
Keyword(s):  
Strategic Planning ◽  
Business Model ◽  
Swot Analysis ◽  
Telecommunication Networks ◽  
Strategy Formulation ◽  
Alternative Strategies ◽  
Business Model Canvas ◽  
Business Operations ◽  
Base Transceiver Station

The growth of BTS which is the main infrastructure in the implementation of telecommunications is needed for service and improvement of the quality of telecommunication networks, especially in pandemic times. The goal to be achieved In order to formulate the company's strategic planning to develop its business, information is needed about what business model is currently adopted by the company, what factors affect the company's current position in the market that will give rise to alternatives to the company's strategy, and what are the alternative strategies that are priority strategies and suitable for the current condition of PT. XYZ. The analysis method used is Business Model Canvas (BMC), Strength Weakness Opportunity Threat (SWOT) and Quantitative Strategic Planning Matrix (QSPM) Based on the results of the study, BMC told PT XYZ, that the business model of the company can still sustain its business operations but there are some slight shortcomings that need to be improved to maximize the elements that can increase profits from the company. The results of the analysis of strategy formulation and SWOT analysis resulted in seven alternative strategies. In the QSPM analysis, the main priority strategy is training and development human resources. Keywords: BMC, Business Operations, PT XYZ, QSPM, SWOT.

scholarly journals PERUMUSAN STRATEGI TEKNOLOGI UNTUK MENINGKATKAN KINERJA UNIT KHUSUS PENGELOLAAN INSTITUSI PENDIDIKAN PADA PT. BANK NEGARA INDONESIA (PERSERO) TBK. KANTOR CABANG PERGURUAN TINGGI BANDUNG DENGAN MENGGUNAKAN METODE SWOT ANALYSIS DAN SFAS MATRIX

2019 ◽  
Vol 7 (2) ◽  
pp. 69-86
Author(s):  
Yose Andrea
Keyword(s):  
Human Resources ◽  
Swot Analysis ◽  
Corporate Strategy ◽  
Educational Institutions ◽  
Target Market ◽  
Special Unit ◽  
Market Expansion ◽  
Branch Office ◽  
The City

Level of banking competition is increasingly high demands on banks to focus more on the desired target market. PT. Bank Negara Indonesia (Persero) Tbk, Universities Branch Office Bandung (BNI PTB) is one branch in the city of Bandung which has a core business in Corporate Banking particular educational institution. To better focus on its managed, BNI PTB forming units specialized to manage the educational institutions managed. The existence of this unit is not specifically regulated as other units in BNI organization structure, because this unit is the only unit that is in BNI. Based on the above conditions, to maximize the existence of this special unit investigators interested in conducting research on this unit at BNI PTB and analyze strategic variables in the environment both external strategic environment and internal strategic environment. A number of respondents involved in this study consisted of the employees and management of branch offices and regional office management and after the selection of respondents, 20 respondents was selected to be part of the study, starting from the interviews, questionnaires phase 1 and phase 2 questionnaire. Identification results through the interview concluded several variables that affect the operation and performance of this particular unit. External variables, namely the growth of business education market in the city of Bandung, the factors of competition between banks and the development of technology to support quality of service to the Institute of Education, while internal factors consist of variables of Human Resources (HR), Information Systems Technology and Operations in the special unit itself. After analysis of the strategic variables by using a SWOT Analysis, SFAS Matrix and IE Matrix concluded that indicators of variable performance that is very supportive of this special unit and in line with the existence of this special unit in the IE matrix in cell 2 (growth strategy) with the concentration of horizontal integration through market expansion and internal development of technology in special units in order to facilitate the work. It can be concluded that the formulation of the availability of Information Technology has been defines the constraints faced by the special operations unit that could be addressed to improve the BNI Business PTB Branch Office and can also overcome the problems of existing human resources that have a positive impact on the performance of BNI Branch PTB as well as expected can accelerate and enhance the quality of better service to educational institutions. Keywords: Special Unit for Management of Educational Institutions, PT. Bank Negara Indonesia Tbk. Universities Branch Office Bandung, Strategic Management, Corporate Strategy, SWOT Analysis, SFAS Matrix, Matrix Internal External

scholarly journals STRATEGI PENGEMBANGAN INDUSTRI KECIL CARICA

JEJAK ◽  
2015 ◽  
Vol 8 (1) ◽  
Author(s):  
Adi Permadi
Keyword(s):  
Human Resources ◽  
Development Strategy ◽  
Swot Analysis ◽  
Descriptive Analysis ◽  
Analysis Method ◽  
Role Of Government ◽  
Business Units ◽  
Marketing Data ◽  
Consumer Tastes

<p>Tujuan penelitian ini untuk mengetahui bagaimana profil industri kecil carica di Kabupaten Wonosobo serta untuk mengetahui strategi pengembangan apa yang bisa digunakan. Variabel yang diteliti adalah profil industri yang meliputi sumber daya manusia, permodalan, teknologi, dan pemasaran. Metode analisis data yang digunakan adalah metode analisis deskriptif dan analisis SWOT. Berdasarkan hasil penelitian menunjukkan bahwa profil industri kecil carica di Kabupaten Wonosobo pada tahun 2014 ada 15 unit usaha. Ada beberapa prioritas strategi pengembangan yaang dilakukaan yaitu strategi SO dengan meningkatkan kualitas SDM, memanfaatkan tenaga kerja dari daerah sekitar, dan mengoptimalkan lokasi industri yang strategis. Strategi WO menyiapkan stok produk carica, mengoptimalkan produk carica, dan mengoptimalkan pelatihan dari dinas terkait. Strategi ST dengan meningkatkan kualitas ciri khas produk carica,peranan pemerintah dalam hal mengantisipasi bencana longsor di Dieng, dan melakukan inovasi produk carica. Strategi WT dengan meningkatkan kemampuan manajerial pengusaha, menaikkan harga jual produk carica, dan pada musim kemarau diganti dengan produk makanan komoditas Kabupaten Wonosobo. Berdasarkan hasil penelitian, strategi yang diterapkan dalam kondisi ini adalah mendukung kebijakan yang agresif, yaitu industri kecil carica di Kabupaten Wonosobo dapat bersaing dengan produk olahan makanan jenis lainnya dari berbagai daerah dengan cara menjaga dan meningkatkan kualitas produk carica yang dihasilkan.</p><p>The purpose of this study to find out the profiles of carica industries in Wonosobo regency and to determine what is the development strategy can be used. The variables in this research belongs to human resources, capital, technology, and marketing. Data analysis method used is descriptive analysis method and SWOT analysis. Based on the results of this study showed that small industrial profiles carica in Wonosobo regency in 2014 there were 15 business units. There are several priority development strategies did, those are SO strategy to improve the quality of human resources to improve product quality of carica, utilizing the labor of the surrounding area to increase carica industry, and optimize strategic industrial location. WO strategy to prepare the inventory in the form of stock products carica, carica optimize product to meet consumer demand, and optimize the training of relevant agencies. ST strategies to improve the quality and characteristics of products carica, requires the role of government in terms of anticipating landslides in Dieng, and carica product innovation to improve consumer tastes. WT strategy to improve the managerial capacity of employers, raise the price of products carica, and in the dry season production carica replaced with other processed food products act. Based on the research results can be concluded, the strategy adopted in this condition is to support an aggressive policy.</p>

scholarly journals PENTINGNYA ANALISIS SWOT UNTUK MENINGKATKAN KINERJA SDM (Studi Kasus Usaha Mikro Kecil dan Menengah Malang)

2019 ◽  
Vol 5 (2) ◽  
Author(s):  
Rahayu Puji Suci ◽  
Adya Hermawati ◽  
Suwarta Suwarta
Keyword(s):  
Human Resources ◽  
Performance Improvement ◽  
Swot Analysis ◽  
Raw Materials ◽  
Dynamic Markets ◽  
Intersection Points ◽  
High Flexibility ◽  
The Right ◽  
By Products

AbstrakPerlunya evaluasi strategi dalam menghadapi pasar yang dinamis dapat mendukung suatu organisasi untuk mampu berkompetisi, bahkan mampu memenangkan persaingan. Namun UMKM walaupun memiliki fleksibilitas dan ketahanan yang tinggi dalam perekonomian, beberapa keterbatasan seperti kapabilitas finansial dan sumber daya manusia membuat UMKM harus dapat menentukan strategi yang tepat dalam meraih keunggulan kompetitif. Tujuan dari penelitian ini adalah menentukan strategi pengembangan kinerja sumber daya manusia pada UMKM di Kota Malang melalu implementasti analisis SWOT (Strengths, Weakneses, Opportunities, dan Threatments). Hasil menunjukkan indikator Strength yang paling tinggi adalah S5 (Pelayanan) yaitu sebesar 4.20. Sementara itu, indikator Weakness yang paling tinggi adalah W4 (Kualitas Sumber Daya Manusia), yaitu sebesar 3.20. Kemudian indikator Opportunity yang paling tinggi adalah O1 (Oleh-oleh khas daerah) dan O5 (Bahan Baku) yaitu sebesar 4. Sementara itu, indikator Threat yang paling tinggi adalah T3 (Pesaing pendatang baru), yaitu sebesar 2.3. Kemudian untuk lokasi titik potong A, B, C, dan D, yaitu titik E, berada kuadran I (Strategi agresif). Dengan demikian, analisis SWOT terhadap UMKM di Kota Malang menunjukkan posisi yang bagus, sehingga dapat diterapkan strategi SO.Kata kunci: SWOT, UMKM, strategi peningkatan kinerja.AbstractThe need for evaluation of strategies in dealing with dynamic markets can support an organization to be able to compete, even able to win the competition. However, although UMKM has high flexibility and resilience in the economy, several limitations such as financial capabilities and human resources make MSMEs must be able to determine the right strategy in achieving competitive advantage. The purpose of this study is to determine the strategy for developing human resource performance at MSMEs in Malang through the implementation of SWOT analysis (Strengths, Weaknesses, Opportunities, and Treatments). The results show the highest Strength indicator is S5 (Service), which is equal to 4.20. Meanwhile, the most top Weakness indicator is W4 (Quality of Human Resources), which is 3.20. Then the highest Opportunity indicator is O1 (By-Products typical) and O5 (Raw Materials) that is equal to 4. Meanwhile, the most top Threat indicator is T3 (Competing new entrants), which is 2.3. Then for the intersection points A, B, C, and D, which are point E, are in quadrant I (aggressive strategy). Thus, SWOT analysis of MSMEs in Malang shows a good position, so that SO strategies can be applied.Keywords: SWOT, SMEs, performance improvement strategies

scholarly journals UPAYA RESTORAN DALAM MENCIPTAKAN KEPUASAN PELANGGAN: Studi Pengendalian Mutu Restoran Dave Kitchen di Yogyakarta

2018 ◽  
Author(s):  
Daisy Christiana Santoso
Keyword(s):  
Quality Of Care ◽  
Service Provider ◽  
Service Providers ◽  
Tourism Industry ◽  
Quality Of Services ◽  
The World ◽  
Food And Beverage ◽  
Independent States ◽  
Unit Analysis

ABSTRACRestaurant or caffee is part of tourism industry that played a role as service providers food and beverage for people who were far from home. The customer’s need of value service pushing the service provider of food and beverage to get involved in the competition and won them all. Any activities of the restaurant must be focused on management efforts to provide the performances of service that exceed expectations of customers. These efforts can be done through the development of the quality of care with consists of reability, responsibility, assurance, empathy, and tangibles. Based on the above description, then done reseacrh on the strategy the development of the quality of services to the satisfaction of customers. Unit analysis of this research are the guests who has ever been and making purchases at Dave Kichen. Methods used in this study is the method of observation, interview and documentation. The analysis of data used is the analysis of qualitative to see the influence of a variable is independent of variable dependent. The analysis is shown by those independent states (in the world service) to variable dependent (reward customers). These other factors that arent pursuing.

scholarly journals Strategy to Improve the Implementation of Eco-Labeling Global Aquaculture Alliance-Best Aquaculture Practices (GAA-BAP) in Shrimp Processing Industry PT. XYZ Sidoarjo

2019 ◽  
Vol 007 (01) ◽  
pp. 1-15
Author(s):  
Puji Sugeng Ariadi ◽  
◽  
Nuddin Harahab ◽  
Aminudin Afandhi ◽  
◽  
...  
Keyword(s):  
Human Resources ◽  
Swot Analysis ◽  
Raw Materials ◽  
Group Discussion ◽  
Secondary Data ◽  
Descriptive Study ◽  
Good Work ◽  
Processing Industry

The demands of international consumers for eco-labeling products and supported by Indonesia's considerable shrimp export potential, should be an opportunity for the shrimp processing industry in Indonesia which has implemented GAA-BAP eco-labeling certification. The purpose of this study was formulated as a good strategy to improve the application of GAA-BAP eco-labeling in the shrimp processing industry. This research was a descriptive study with a case study. The research had done at PT. XYZ Sidoarjo. Data were collected through observation, interview, focus group discussion (FGD) and secondary data collection. The data were analyzed using IFE and EFE matrix, IE matrix, and SWOT analysis. The result showed that the strategy could be used to increase the application of GAA-BAP eco-labeling were implemented Strengths-Opportunities (S-O) and combined it with development or stability according to company position in IE matrix. The strategy could be chosen to improve the application GAA-BAP eco-labeling at shrimp processing industry were optimized human resources, eco-labeling guidance, company location, and market network; utilized the company location and market network to increase the procurement of raw materials; maintained the good work integrity and the quality of eco-labeling guidance; also increased the quality of GAA-BAP eco-labeling products.

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