scholarly journals Store Attribute Factors Inducing Customer Loyalty in the Context of Apparel Retailers

2019 ◽  
Vol 8 (4) ◽  
pp. 4898-4902
Keyword(s):  
Factor Analysis ◽  
Multiple Regression ◽  
Interpersonal Communication ◽  
Exploratory Factor Analysis ◽  
Customer Loyalty ◽  
Second Step ◽  
Loyalty Program ◽  
Store Attributes ◽  
Regression Test ◽  
Loyalty Intentions

The aim of this paper is to explore elements and variables of store attributes impelling customer loyalty. This study uses loyalty program members from apparel stores. Initially the variables were explored through literature and interview with retailers. In the second step, exploratory factor analysis was used to identify factors of store attributes. Multiple regression test the significant effect of extracted factors on customer loyalty intentions. It was evident from the result that, interpersonal communication fail to induce loyalty among members of loyalty program. In future the study would be carried out in different stores.

Sustainable Approach towards Thai SMEs

2018 ◽  
pp. 1057-1078
Author(s):  
Siriluck Thongpoon ◽  
Noor Hazlina Ahmad ◽  
Imran Mahmud
Keyword(s):  
Factor Analysis ◽  
Multiple Regression ◽  
Exploratory Factor Analysis ◽  
Social Performance ◽  
Government Support ◽  
Hierarchical Multiple Regression ◽  
Sustainable Performance ◽  
Appropriate Practices ◽  
Sufficiency Economy Philosophy ◽  
Shed Light

This study examines issues surrounding the sustainability of SMEs in the context of Thailand. Sufficiency economy philosophy and government support are seen as important covariates that could foster sustainable performance of SMEs. A sample of 119 SME entrepreneurs in the South of Thailand participated in this study. Exploratory factor analysis and hierarchical multiple regression were conducted and the results demonstrated that some dimensions of sufficiency economy philosophy and government support are critical predictors of economic and social performance. Moreover, knowledge and morality are found to promote the principle of sufficiency economy philosophy, as such SME entrepreneurs should be cognizant of the potential effects of this philosophy. The appropriate practices can be equipped and nurtured through the values of sufficiency economy philosophy, which shed light on means to achieve firm sustainability.

scholarly journals Exploring Cruise Passengers’ Demographics, Experience, and Satisfaction with Cruising the Western Caribbean

2015 ◽  
Vol 1 (1) ◽  
pp. 23 ◽  
Author(s):  
David Mc. A Baker
Keyword(s):  
Factor Analysis ◽  
Multiple Regression ◽  
Exploratory Factor Analysis ◽  
Cruise Ships ◽  
Sea Sand ◽  
Western Caribbean ◽  
The Caribbean ◽  
Environment Factor

Each year millions of people vacation aboard cruise ships, some carrying thousands of passengers and crew members. These ships are small, floating cities that offer many options for food and entertainment and calling at various ports in the Caribbean. This study aims to explore cruise passengers experience and their satisfaction. Exploratory factor analysis was performed and revealed that the “environment factor” had the most influence on cruise passengers’ experience. Subsequently, a multiple regression was conducted to identify variables that affect passengers’ satisfaction; clean unpolluted environments, and sun-sea-sand continue to be the top variables affecting tourists’ satisfaction in the Caribbean. Based on these findings recommendations are made to the cruise companies and Caribbean governments in order to have more effective marketing campaigns and to retain and/or attract cruise passengers through the offering of positive means in the cruise experience.

scholarly journals Horizontal arrangements: strategy for reducing the asymmetry information for dairy farmers in Paraná, Brazil

2015 ◽  
Vol 45 (11) ◽  
pp. 2069-2075 ◽  
Author(s):  
Marcel Moreira de Brito ◽  
Ferenc Istvan Bánkuti ◽  
Sandra Mara Schiavi Bánkuti ◽  
Maria Clara Melo Ferreira ◽  
Júlio César Damasceno ◽  
...  
Keyword(s):  
Factor Analysis ◽  
Information Asymmetry ◽  
Exploratory Factor Analysis ◽  
Empirical Investigation ◽  
Production Systems ◽  
Second Step ◽  
Access To Information ◽  
Dairy Farmers ◽  
Asymmetry Information ◽  
Geographical Regions

An empirical investigation was conducted to study whether dairy farmers involved in horizontal arrangements (HA) have lower information asymmetry than those who do not participate in HA. Our assumption is that greater access to information results in fewer risky decisions in production systems. One hundred and twenty semi-structured questionnaires were applied to dairy farmers located in four different geographical regions in Paraná State, Brazil. Exploratory factor analysis was used to define factors related to information asymmetry in dairy agribusiness system (DAS) and four factors were defined. In a second step, the 120 dairy farmers were split into two groups: the first one involved in HA and the second one not involved in HA. Mean test (t-student) were performed to compare these groups between factors. Significant differences (P<0.05) were observed for factors related to transaction information and for general market information, and dairy farmers participating in HA achieved the greatest values. Finally, it can be concluded that dairy farmers who participate in HA have higher access to information, which can create an environment with lower information asymmetry and, consequently, be subject to lower risks than dairy farmers who do not participate in HA

An Empirical Study to Understand the Consumer Buying Behaviour in Ethnicwear Market in India through the Application of Factor and Cluster Analysis

2015 ◽  
Vol 7 (1) ◽  
Author(s):  
Sougata Banerjee ◽  
Sankar Sarkar
Keyword(s):  
Cluster Analysis ◽  
Factor Analysis ◽  
Exploratory Factor Analysis ◽  
Reference Group ◽  
Factor Loading ◽  
Cluster Method ◽  
Store Attributes ◽  
Group 5 ◽  
And Cluster Analysis ◽  
Buying Behaviour

In the study the researchers tried to cover up the present scenario of ethnic wear market in India and the consumer behaviorism. Thirty-one variables were selected from the study of (Gurunathan & Krishnakumar, 2013). 10 variables were taken on consumer characteristics, 3 variables on promotional techniques of the brand, 5 on influence of reference group, 5 on product attributes and 8 on store attributes were chosen from the study and Five point Likert Scale for opinion and responses. Exploratory factor analysis was run to understand the consumer buying styles in ethnic wear market and to identify the important indicators behind the purchase decision. Ten components or ten distinct types of customers were extracted through Varimax method and rotated component matrix namely Rational Purchasers, Influenced Shoppers, Quality Gift Purchasers, Promotion Driven Customers, Unplanned Purchasers, Passionate Consumers, Planned Purchasers, Customers looking for Card Facilities, Customers having Brand Knowledge and Brand Aware Customers. Four indicators on the basis of highest factor loading extracted from exploratory factor analysis were chosen for cluster analysis namely parking facilities, brand consciousness, preferences of parents and advertisement. Cluster analysis was done first by hierarchical method to deduce number of clusters which can be formed, and then the data was further processed through Ward Method in K-Means Cluster Method. Four distinct and differentiating segment namely emotional, rational, value driven and traditional modern were concluded with discrete characteristics.

scholarly journals Variables of Service Quality Facilitating Client Contentment in Indian Bike Industries

2020 ◽  
Vol 9 (6) ◽  
pp. 302-307
Keyword(s):  
Factor Analysis ◽  
Regression Analysis ◽  
Service Quality ◽  
Multiple Regression Analysis ◽  
Multiple Regression ◽  
Exploratory Factor Analysis ◽  
Sampling Technique ◽  
Service Industries ◽  
Individual Consideration ◽  
Convenience Sampling

Clients of automotive service industries are always anxious for after sales service. The objective of this research is to determine the association of variables of service quality and client contentment in bike industries. The information was gathered using convenience sampling technique from 150 users of bike industries in the form of questionnaire developed using SERVQUAL model. The important variables were extracted utilizing exploratory factor analysis. Hypothesis of the research was analyzed using multiple regression analysis and ANOVA. The results of the research revealed that the variables reliability, empathy, responsiveness, assurance, accessibility and convenience are found statistically significant to determine customer contentment whereas tangibility is not found significant to determine customer contentment and findings indicate that management have to focus on attributes like interest in solving clients’ problem, clients’ question to be answered timely by staff, trust in you to be inculcated by staff, individual consideration by staff and stopping region.

scholarly journals Factors Impacting Workers’ Decision to Accommodation Types in Ho Chi Minh City

2020 ◽  
Vol 5 (15) ◽  
pp. 283-288
Author(s):  
Phuong-Thao Hoang-Thi ◽  
Shiann-Far Kung ◽  
Hsueh-Sheng Chang
Keyword(s):  
Factor Analysis ◽  
Multiple Regression ◽  
Exploratory Factor Analysis ◽  
Publishing House ◽  
Ho Chi Minh City ◽  
Regression Methods ◽  
Planning Project ◽  
Industrial Planning ◽  
International Publishing ◽  
Open Access Article

In any industrial planning project in Vietnam, housing for workers is always a top concern. However, these planned accommodations have not met workers' needs; Instead, they usually opted for housing out of planning. By carrying out a field survey, using exploratory factor analysis (EFA) and multiple regression methods, this research will discover new factors and examine the relationships among variables to determine the elements that influence the workers' choice in Ho Chi Minh City (HCMC). It may lead to the planning re-evaluation and adjustments to meet the demands of workers. Keywords: Workers' decision; Accommodation types; Exploratory factor analysis (EFA); Multiple regression analysis. eISSN: 2398-4287© 2020. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v5i15.2460.

Offline vs. Online Quality Dimension

2020 ◽  
pp. 70-105
Author(s):  
Cecilia Silvestri ◽  
Eleonora Rapiti ◽  
Michela Piccarozzi
Keyword(s):  
Factor Analysis ◽  
Multiple Regression ◽  
Customer Loyalty ◽  
Regression Models ◽  
Online Shopping ◽  
Shopping Mall ◽  
Quality Factors ◽  
Quality Dimensions ◽  
The Relationship ◽  
Positive Effect

The study examines the nature and the strength of the relationship between shopping mall attractiveness, in the form of offline and online quality dimensions and customer loyalty. A survey was conducted on consumers of a shopping mall in Viterbo, Italy. In particular, this study aims to meet two objectives: (1) to identify, through factor analysis, offline and online shopping mall quality dimensions and (2) to analyze, through multiple regression models, the relationship between offline and online quality dimensions and customer loyalty. The regression models showed that both offline and online the quality dimensions have positive effect on customer loyalty. More precisely, all quality factors have a positive effect on loyalty, excluding internet browsing. This result contributed to the existing literature in understanding the importance of shopping mall attractiveness to develop customer loyalty.

The Internal Representations Questionnaire: Measuring modes of thinking

2019 ◽  
Author(s):  
Hettie Roebuck ◽  
Gary Lupyan
Keyword(s):  
Factor Analysis ◽  
Individual Differences ◽  
Interpersonal Communication ◽  
Exploratory Factor Analysis ◽  
Visual Imagery ◽  
Internal Representation ◽  
Verification Task ◽  
Internal Representations ◽  
Multiple Factors ◽  
Inner Voice

Does the format in which we experience our moment-to-moment thoughts vary from person to person? Many people strongly endorse that their thinking takes place in an inner voice and that using language outside of interpersonal communication is a regular experience for them. Other people disagree. We present a novel measure, the Internal Representation Questionnaire (IRQ) designed to assess people’s subjective mode of internal representations, and to quantify individual differences in “modes of thinking” along multiple factors in a single questionnaire. Exploratory factor analysis identified four factors: propensity to verbalize, visual imagery, orthographic imagery, and representational manipulation. All four factors were positively correlated, but accounted for unique predictions. We describe the properties of the IRQ and report a test of its ability to predict patterns of interference in a speeded word-picture verification task. Taken together, the results suggest that self-reported differences in how people “think” relate to differences in processing familiar images and text.

Revisiting the importance of casual dining experience quality: an empirical study

2018 ◽  
Vol 10 (3) ◽  
pp. 233-252 ◽  
Author(s):  
Ananda Sabil Hussein
Keyword(s):  
Factor Analysis ◽  
Customer Satisfaction ◽  
Exploratory Factor Analysis ◽  
Customer Loyalty ◽  
Content Type ◽  
Four Dimensions ◽  
Interaction Quality ◽  
Brand Engagement ◽  
Casual Dining ◽  
Casual Dining Restaurant

Purpose This paper aims to explore the dimensions of experience quality in the area of Indonesia casual dining restaurant. Furthermore, this study scrutinizes the interrelationships among experience quality, customer satisfaction, restaurant image, brand engagement and customer loyalty in Indonesia’s casual dining restaurant industry. Design/methodology/approach To achieve the research objectives, two consecutive studies were conducted. The first study was an exploratory study involving two focus group discussions and survey with self-administered questionnaires. The second study was an explanatory study, in which data were collected through self-administered questionnaires. A total of 405 respondents participated in this study. In the first study, the collected data were analysed by exploratory factor analysis, while partial least squares was used in the second study. Findings The result of exploratory factor analysis indicated that casual dining experience quality has four dimensions, namely, food aspects, interaction quality, physical environment and service outcome. This study also tests the interrelationship between experience quality and customer loyalty, customer satisfaction, restaurant image and brand engagement. The hypothesis testing shows that food aspect and interaction quality significantly affect customer satisfaction and restaurant image. Furthermore, customer satisfaction, restaurant image and customer engagement are noted as the antecedents of customer loyalty. Originality/value This study explores the dimension of Indonesian casual dining experience, and it proves that the casual dining experience construct based on Indonesian perspectives consists of four dimensions. Moreover, this study builds a comprehensive model to explain the interrelationship among experience quality, restaurant image, customer satisfaction, brand engagement and customer loyalty in the perspective of Indonesian casual dining restaurant.

scholarly journals Factor Analysis Affecting Tourism Tourists in Choosing ( Case Study water Boom Muaro Kalaban Kota Sawahlunto)

2019 ◽  
Author(s):  
sunreni ◽  
Yulistia
Keyword(s):  
Factor Analysis ◽  
Data Analysis ◽  
Multiple Regression ◽  
Positive Influence ◽  
Test Results ◽  
Tourist Attractions ◽  
Object A ◽  
Regression Test

The research to determine the effect of income, expenses, or travel to other tourist attractions, long trips and facilities to the number of tourists visiting waterboom Muarokalaban. The population in this study is waterboom Muarokalaban visitors. Methods of data analysis in this study using multiple regression test. The result of this study show that: 1) the income variable and facilities affect the number of tourists in waterboom Muarokalaban, while variable expenses, or travel to other objects and the long trip is not having an effect on the number of tourists waterboom muarokalaban. Based on the test results of the F variable income, expenses, or travel to another object, a long journey and facilities together have positive influence on the number of tourists visisting waterboom muarokalaban.

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