scholarly journals SILENCE IN THE TOWER: ANALYSING THE REASONS OF AIR TRAFFIC CONTROLLERS AVOIDING VOLUNTARY REPORTING

Aviation ◽  
2021 ◽  
Vol 25 (3) ◽  
pp. 129-139
Author(s):  
Ilker Under ◽  
Ender Gerede
Keyword(s):  
Social Sciences ◽  
Organizational Behavior ◽  
Real Life ◽  
Aviation Safety ◽  
Demographic Variables ◽  
Air Traffic ◽  
Voluntary Reporting ◽  
Air Traffic Controllers ◽  
Organizational Silence ◽  
Confirmatory Factor

Defined in the organizational behavior literature as employee avoidance of expressing their feelings, thoughts and ideas, the concept of organizational silence refers to the failure to submit reports voluntarily in the context of aviation safety. Due to various factors, aviation employees may avoid reporting. However, managers need voluntary reports from their employees to prevent future accidents. The primary purpose of this study is to find out why air traffic controllers, one of the most critical safety components of flight operation, fail to do voluntary reporting. In addition, whether controllers are involved in real-life voluntary reporting and whether the factors that prevent voluntary reporting vary by demographic variables. The data collected from 212 controllers were subjected to Confirmatory Factor Analysis by using the Statistical Package for Social Sciences (SPSS) 24 program and the reasons for their failure to do voluntary reporting were identified. Furthermore, the study concluded that approximately 27% of controllers did not submit voluntary reporting on unsafe situations or safety-enhancing recommendations they had seen.

scholarly journals Faktor Penyebab Kelelahan dan Stres Kerja Terhadap Personel Air Traffic Controller (ATC) di Bandar Udara “X”

WARTA ARDHIA ◽  
2017 ◽  
Vol 42 (3) ◽  
pp. 139
Author(s):  
Susanti Susanti
Keyword(s):  
Role Conflict ◽  
Job Stress ◽  
Human Error ◽  
Aviation Safety ◽  
Air Traffic ◽  
Working Environment ◽  
Human Relationship ◽  
Air Traffic Controller ◽  
Human Errors ◽  
Air Traffic Controllers

Sebagai upaya dalam meningkatkan keselamatan penerbangan khususnya di bandar udara, maka perlu dilakukan kajian tentang fatigue dan Job Stress ATC yang memegang peranan penting dalam menjaga keselamatan khususnya penanganan terhadap pesawat. Maksud kajian adalah untuk mengevaluasi bagaimana peran kelelahan dan stres kerja ATC dapat diantisipasi untuk mencegah faktor human error. Tujuan kajian ini adalah memberikan bahan masukan kepada penyelenggara jasa angkutan udara dan instansi terkait untuk mencegah fatigue dan job stress dengan melakukan upaya-upaya yang maksimal. Hasil kajian ini mengindikasikan beberapa faktor yang mempengaruhi stres kerja, yang paling besar memberikan pengaruh adalah faktor beban kerja (workload) yang memberikan kontribusi sebesar 3.24, kemudian disusul oleh hubungan kerja (human relationship) sebesar 2.53, lingkungan kerja (working environment) sebesar 2.11 dan konfilk peran (role conflict) sebesar 2.12. [Air Traffic Controllers Fatigue and Job Stress at X Airport ] In the effort to improve aviation safety, particularly at the airports, it is necessary to conduct the research concerning on the fatigue and job stress of the Air Traffic Controller (ATC) whom have an important role in maintaining aviation safety particularly in the aircrafts control and guidance. The purpose of this study is to evaluate the fatigue and job stress of the ATC so that it can be anticipated to prevent the occurrence of any human errors. The aim of this study is to provide the recommendation for aviation service operator and other related stakeholders in order to reduce the fatigue and job stress. From the conclusion, it is indicated that several factors affect the fatigue and job stress in which the most important factors (in descending order) are the workload (score 3.24), human relationship (score 2.53), the working environment (score 2.11) and role conflict (score 2.12).

Analysis of Workplace Stress and Organizational Performance in Human Resource Management: A Case Study of Air Traffic Controllers of Pakistan

2014 ◽  
Vol 3 (6) ◽  
pp. 360-373
Author(s):  
Muhammad Iqbal ◽  
Ayse Kucuk Yilmaz
Keyword(s):  
Organizational Behavior ◽  
Organizational Performance ◽  
Human Resource ◽  
Corporate Sustainability ◽  
Air Traffic ◽  
Workplace Stress ◽  
Health Issues ◽  
Related Field ◽  
Air Traffic Controllers ◽  
Study Results

Today main issue in management and organization is corporate sustainability which includes organizational performance. Organizational performance is one of the strategic issues for any management. The purpose of the study is to investigate the relationship between workplace stress and organizational performance; and mediational affect of employees’ health issues between workplace stress and organizational performance. Both primary and secondary data were used for the current study. A self-developed questionnaire was used after validating it through a pilot study for collecting the data. Proportionate random sampling technique was used to select the sample – air traffic controllers. The hypotheses were accepted at significant ‘p’ value proving the model as good fitting. Out of 134 questionnaires, 122 were received back from the respondents and used for the current study. The study results confirm that there is a negative relationship between workplace stress and organizational performance; while there is a partial mediational affect of employees’ health issues between workplace stress and organizational performance. The quantitative technique was used for investigation of the problem. The practical implications of the paper include implementation of the results provided by the researcher to reduce workplace stress by providing appropriate health facilities to the subjects; and increasing organizational performance. The findings of this study are important for corporations and future researchers on organizational behavior field. Original finding have a potential to contribute related field and expecially aviation management and strategy since sever workplace stress has an direct impact on both performance and employee sustainability in aviation business. The research aims to raise awareness of organizational behavior to achieving business objectives since human resource is most critical risk on the way of corporate sustainability.

scholarly journals Silence in Aviation: Development and Validation of a Tool to Measure Reasons for Aircraft Maintenance Staff not Reporting

Organizacija ◽  
2021 ◽  
Vol 54 (1) ◽  
pp. 3-16
Author(s):  
Ilker Under ◽  
Ender Gerede
Keyword(s):  
Factor Analysis ◽  
Data Collection ◽  
Common Phenomenon ◽  
Data Collection Tool ◽  
Voluntary Reporting ◽  
Organizational Silence ◽  
Confirmatory Factor ◽  
Development And Validation ◽  
Safety Enhancement ◽  
Safety First

Abstract Background and purpose: Organizational silence, seen as the greatest obstacle to the success of organizations and expressed as a refraining from expressing feelings, and ideas about problems encountered in their organizations, is identified as the avoidance of voluntary reporting in aviation organizations. The main purpose of this research is to identify and develop a tool to measure the various reasons for aviation employees’ remaining silent about the unsafe acts and events they witness, and the factors causing them to refrain from adopting safety enhancement proposals. Methodology: Within the scope of the study, a data collection tool was developed. Explanatory and confirmatory factor analysis of the data obtained from 483 employees was conducted to test the reasons for not reporting voluntarily in aviation. Results: As a result, it was found that employees did not participate in voluntary reporting due to factors of silence based on relational and prosocial factors, disengagement, quiescence and acquiescence, along with fear and defensiveness. Conclusion: Accordingly, organizations need to acknowledge and act with the awareness that organizational silence is a common phenomenon. The importance of voluntary reporting should be explained to employees at every opportunity and the number of quality voluntary reports should be increased. However, this should go beyond the simple slogans of ‘Safety comes first in this workplace’ or ‘Safety first’ hanging on the wall of every organization.

Quantitative indicators of air traffic controllers’ attitude to the danger of errors

2020 ◽  
pp. 68-78
Author(s):  
O. M. Reva ◽  
V. V. Kamyshin ◽  
S. P. Borsuk ◽  
V. A. Shulhin ◽  
A. V. Nevynitsyn
Keyword(s):  
Human Factor ◽  
Differential Method ◽  
Air Traffic ◽  
Professional Activity ◽  
Aviation Accidents ◽  
Air Traffic Controllers ◽  
The Difference ◽  
Level Of Significance ◽  
The Individual ◽  
High Level

The negative and persistent impact of the human factor on the statistics of aviation accidents and serious incidents makes proactive studies of the attitude of “front line” aviation operators (air traffic controllers, flight crewmembers) to dangerous actions or professional conditions as a key component of the current paradigm of ICAO safety concept. This “attitude” is determined through the indicators of the influence of the human factor on decision-making, which also include the systems of preferences of air traffic controllers on the indicators and characteristics of professional activity, illustrating both the individual perception of potential risks and dangers, and the peculiarities of generalized group thinking that have developed in a particular society. Preference systems are an ordered (ranked) series of n = 21 errors: from the most dangerous to the least dangerous and characterize only the danger preference of one error over another. The degree of this preference is determined only by the difference in the ranks of the errors and does not answer the question of how much time one error is more dangerous in relation to another. The differential method for identifying the comparative danger of errors, as well as the multistep technology for identifying and filtering out marginal opinions were applied. From the initial sample of m = 37 professional air traffic controllers, two subgroups mB=20 and mG=7 people were identified with statisti-cally significant at a high level of significance within the group consistency of opinions a = 1%. Nonpara-metric optimization of the corresponding group preference systems resulted in Kemeny’s medians, in which the related (middle) ranks were missing. Based on these medians, weighted coefficients of error hazards were determined by the mathematical prioritization method. It is substantiated that with the ac-cepted accuracy of calculations, the results obtained at the second iteration of this method are more ac-ceptable. The values of the error hazard coefficients, together with their ranks established in the preference systems, allow a more complete quantitative and qualitative analysis of the attitude of both individual air traffic controllers and their professional groups to hazardous actions or conditions.

scholarly journals Workaholism in Korea: Prevalence and Socio-Demographic Differences

2020 ◽  
Vol 11 ◽  
Author(s):  
Sudol Kang
Keyword(s):  
Demographic Variables ◽  
Future Research ◽  
Demographic Differences ◽  
Research Directions ◽  
Confirmatory Factor Analyses ◽  
Work Addiction ◽  
Confirmatory Factor ◽  
Future Research Directions ◽  
Logistic Regressions ◽  
Nationally Representative

This study has two objectives – to provide a Korean form of the workaholism analysis questionnaire, and to analyze workaholic tendencies in South Korea by using a nationally representative data. Using 4,242 samples (2,497 men and 1,745 women), exploratory and confirmatory factor analyses were conducted to develop a Korean form (K-WAQ). The four-factor structure of K-WAQ in this study seemed to adequately represent the underlying dimensions of work addiction in Korea. The study also analyzed the prevalence of workaholism among Koreans and its differences according to socio-demographic variables. Both mean difference analyses and logistic regressions were conducted. The overall result indicated that the prevalence of workaholism in Korea can be estimated to be 39.7% of the employees. The workaholic tendencies in Korea differ significantly according to gender, age, work hours, and voluntariness of choosing employment type. Practical as well as theoretical implications and future research directions are discussed.

scholarly journals Visual Search and Conflict Mitigation Strategies Used by Expert en Route Air Traffic Controllers

Aerospace ◽  
2021 ◽  
Vol 8 (7) ◽  
pp. 170
Author(s):  
Ricardo Palma Fraga ◽  
Ziho Kang ◽  
Jerry M. Crutchfield ◽  
Saptarshi Mandal
Keyword(s):  
Visual Search ◽  
Traffic Control ◽  
Air Traffic Control ◽  
Relevant Information ◽  
Air Traffic ◽  
Mitigation Strategies ◽  
Air Traffic Controllers ◽  
Search Patterns ◽  
Potential Applications ◽  
Conflict Mitigation

The role of the en route air traffic control specialist (ATCS) is vital to maintaining safety and efficiency within the National Airspace System (NAS). ATCSs must vigilantly scan the airspace under their control and adjacent airspaces using an En Route Automation Modernization (ERAM) radar display. The intent of this research is to provide an understanding of the expert controller visual search and aircraft conflict mitigation strategies that could be used as scaffolding methods during ATCS training. Interviews and experiments were conducted to elicit visual scanning and conflict mitigation strategies from the retired controllers who were employed as air traffic control instructors. The interview results were characterized and classified using various heuristics. In particular, representative visual scanpaths were identified, which accord with the interview results of the visual search strategies. The highlights of our findings include: (1) participants used systematic search patterns, such as circular, spiral, linear or quadrant-based, to extract operation-relevant information; (2) participants applied an information hierarchy when aircraft information was cognitively processed (altitude -> direction -> speed); (3) altitude or direction changes were generally preferred over speed changes when imminent potential conflicts were mitigated. Potential applications exist in the implementation of the findings into the training curriculum of candidates.

Sign in / Sign up

Export Citation Format

Share Document